Summary Report for:
37-1012.00 - First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.
Sample of reported job titles: Field Manager, Golf Course Superintendent, Grounds Crew Supervisor, Grounds Foreman, Grounds Maintenance Supervisor, Grounds Manager, Grounds Supervisor, Groundskeeper Supervisor, Landscape Manager, Landscape Supervisor
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
- Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
- Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
- Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.
- Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
- Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
- Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
- Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.
- Provide workers with assistance in performing duties as necessary to meet deadlines.
- Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition.
- Confer with other supervisors to coordinate work activities with those of other departments or units.
- Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking disciplinary actions when performance problems occur.
- Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.
- Review contracts or work assignments to determine service, machine, or workforce requirements for jobs.
- Maintain required records, such as personnel information or project records.
- Prepare or maintain required records, such as work activity or personnel reports.
- Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
- Identify diseases or pests affecting landscaping and order appropriate treatments.
- Investigate work-related complaints to verify problems and to determine responses.
- Direct or assist workers engaged in the maintenance or repair of equipment, such as power tools or motorized equipment.
- Install or maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, or repairing sidewalks.
- Perform administrative duties, such as authorizing leaves or processing time sheets.
- Recommend changes in working conditions or equipment use to increase crew efficiency.
- Confer with managers or landscape architects to develop plans or schedules for landscaping maintenance or improvement.
- Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.
- Answer inquiries from current or prospective customers regarding methods, materials, or price ranges.
- Prepare service estimates based on labor, material, and machine costs and maintain budgets for individual projects.
- Tour grounds, such as parks, botanical gardens, cemeteries, or golf courses, to inspect conditions of plants and soil.
- Design or supervise the installation of sprinkler systems, calculating water pressure, or valve and pipe coverage needs.
Tools & Technology
Tools used in this occupation:
- Adjustable widemouth pliers
- Adjustable wrenches — Adjustable hand wrenches
- Agricultural tractors — Farm tractors
- Articulating boom lift — Bucket trucks
- Axes — Pick axes
- Backhoes — Tractors with backhoe attachments
- Chain saw — Chainsaws
- Claw hammer — Claw hammers
- Cultivators — Rototillers
- Cutting machines — Brick cutters
- Desktop computers
- Disks — Tractor disc attachments
- Dump trucks
- Fertilizer spreaders or distributors — Fertilizer spreaders
- Flatbed trailers — Equipment trailers
- Forestry saws — Pruning saws
- Garden forks — Pitchforks
- Graders or land levelers — Bed shapers
- Grease guns
- Hand sprayers — Insecticide sprayers
- Hedge clippers — Hedge trimmers; Weed whackers
- Hoes — Gardening hoes
- Lawnmowers — Push mowers; Riding mowers
- Levels — Laser levels
- Light trucks or sport utility vehicles — Light pickup trucks
- Measuring wheels for distance — Measuring wheels
- Mower parts or accessories — Tractor mowing decks
- Personal computers
- Picks — Mattocks
- Planters — Seed distributors
- Power blowers — Leaf blowers
- Power drills — Cordless drills
- Power trimmers — String trimmers
- Pressure or steam cleaners — Pressure washers
- Rakes — Landscape rakes; Leaf rakes
- Saws — Hand saws
- Screwdrivers — Phillips head screwdrivers; Straight screwdrivers
- Shovels — Gardening shovels
- Skid steer loaders — Skip loaders
- Snowplow attachments — Snowplows
- Socket sets — Socket wrench sets
- Spades — Garden spades
- Special purpose telephones — Multi-line telephone systems
- Sprayers — Herbicide sprayers
- Trenching machines — Trenchers
- Two way radios
- Vacuum cleaners — Outdoor vacuums; Sidewalk sweepers
- Water sprinklers — Lawn sprinklers
- Wheel loaders
Technology used in this occupation:
- Data base user interface and query software — Work order software
- Electronic mail software — Microsoft Outlook
- Inventory management software
- Office suite software — Microsoft Office software
- Spreadsheet software — Microsoft Excel
- Time accounting software — Payroll software
- Word processing software — Microsoft Word
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination — Adjusting actions in relation to others' actions.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking — Talking to others to convey information effectively.
- Time Management — Managing one's own time and the time of others.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Instructing — Teaching others how to do something.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Service Orientation — Actively looking for ways to help people.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Negotiation — Bringing others together and trying to reconcile differences.
- Operation and Control — Controlling operations of equipment or systems.
- Persuasion — Persuading others to change their minds or behavior.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Detailed Work Activities
- Prepare chemicals for work application.
- Document work hours or activities.
- Supervise maintenance workers.
- Trim trees or other vegetation.
- Inspect buildings or grounds to determine condition.
- Remove snow.
- Instruct staff in work policies or procedures.
- Establish work standards.
- Confer with coworkers to coordinate maintenance or cleaning activities.
- Inventory materials or equipment.
- Inspect work to ensure standards are met.
- Plan employee work schedules.
- Irrigate lawns, trees, or plants.
- Plant greenery to improve landscape appearance.
- Determine resource needs.
- Provide information about landscaping services or costs.
- Investigate work related complaints to determine corrective actions.
- Evaluate current or prospective maintenance employees.
- Estimate maintenance service requirements or costs.
- Inspect landscaping to determine treatment needs.
- Face-to-Face Discussions — 94% responded “Every day.”
- Telephone — 92% responded “Every day.”
- Outdoors, Exposed to Weather — 78% responded “Every day.”
- Responsibility for Outcomes and Results — 75% responded “Very high responsibility.”
- Work With Work Group or Team — 73% responded “Extremely important.”
- Contact With Others — 66% responded “Constant contact with others.”
- Structured versus Unstructured Work — 56% responded “A lot of freedom.”
- Frequency of Decision Making — 67% responded “Every day.”
- Freedom to Make Decisions — 55% responded “Some freedom.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 47% responded “Every day.”
- Responsible for Others' Health and Safety — 60% responded “High responsibility.”
- Exposed to Contaminants — 46% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 57% responded “Important results.”
- In an Enclosed Vehicle or Equipment — 42% responded “Every day.”
- Time Pressure — 46% responded “Once a week or more but not every day.”
- Duration of Typical Work Week — 50% responded “More than 40 hours.”
- Coordinate or Lead Others — 39% responded “Extremely important.”
- Deal With External Customers — 66% responded “Very important.”
- Electronic Mail — 59% responded “Every day.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 55% responded “Once a week or more but not every day.”
- Very Hot or Cold Temperatures — 42% responded “Once a week or more but not every day.”
- In an Open Vehicle or Equipment — 39% responded “Once a week or more but not every day.”
- Exposed to Minor Burns, Cuts, Bites, or Stings — 55% responded “Once a week or more but not every day.”
- Physical Proximity — 71% responded “Moderately close (at arm's length).”
- Letters and Memos — 51% responded “Once a week or more but not every day.”
- Spend Time Standing — 49% responded “More than half the time.”
- Exposed to Hazardous Equipment — 54% responded “Once a week or more but not every day.”
- Importance of Being Exact or Accurate — 56% responded “Important.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 40% responded “More than half the time.”
- Indoors, Not Environmentally Controlled — 33% responded “Every day.”
- Frequency of Conflict Situations — 37% responded “Once a week or more but not every day.”
- Consequence of Error — 28% responded “Fairly serious.”
- Extremely Bright or Inadequate Lighting — 27% responded “Once a week or more but not every day.”
- Indoors, Environmentally Controlled — 41% responded “Every day.”
- Spend Time Walking and Running — 44% responded “More than half the time.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to < 6.0)|
Percentage of Respondents
|Education Level Required|
|55||High school diploma or equivalent|
|8||Some college, no degree|
Interest code: ERC
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Integrity — Job requires being honest and ethical.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Persistence — Job requires persistence in the face of obstacles.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Wages & Employment Trends
|Median wages (2014)||$20.75 hourly, $43,160 annual|
|Employment (2012)||207,000 employees|
|Projected growth (2012-2022)||Average (8% to 14%)|
|Projected job openings (2012-2022)||49,900|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.