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Details Report for:
37-1012.00 - First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.

Sample of reported job titles: Grounds Supervisor, Golf Course Superintendent, Landscape Supervisor, Grounds Crew Supervisor, Grounds Maintenance Supervisor, Buildings and Grounds Supervisor, Groundskeeper Supervisor, Landscape Manager, Athletic Fields Superintendent, Grounds Foreman

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks   Save Table (XLS/CSV)


Importance
Category Task
82   Core Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.
81   Core Inspect completed work to ensure conformance to specifications, standards, and contract requirements.
81   Core Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.
80   Core Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.
79   Core Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.
77   Core Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are maintained.
74   Core Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.
74   Core Provide workers with assistance in performing duties as necessary to meet deadlines.
74   Core Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition.
71   Core Confer with other supervisors to coordinate work activities with those of other departments or units.
71   Core Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking disciplinary actions when performance problems occur.
70   Core Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.
69   Core Review contracts or work assignments to determine service, machine, or workforce requirements for jobs.
67   Core Maintain required records, such as personnel information or project records.
67   Core Prepare or maintain required records, such as work activity or personnel reports.
67   Core Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.
66   Core Identify diseases or pests affecting landscaping and order appropriate treatments.
66   Core Investigate work-related complaints to verify problems and to determine responses.
65   Core Direct or assist workers engaged in the maintenance or repair of equipment, such as power tools or motorized equipment.
65   Core Install or maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, or repairing sidewalks.
64   Core Perform administrative duties, such as authorizing leaves or processing time sheets.
59   Core Recommend changes in working conditions or equipment use to increase crew efficiency.
56   Core Confer with managers or landscape architects to develop plans or schedules for landscaping maintenance or improvement.
77   Supplemental Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.
75   Supplemental Answer inquiries from current or prospective customers regarding methods, materials, or price ranges.
67   Supplemental Prepare service estimates based on labor, material, and machine costs and maintain budgets for individual projects.
65   Supplemental Tour grounds, such as parks, botanical gardens, cemeteries, or golf courses, to inspect conditions of plants and soil.
63   Supplemental Design or supervise the installation of sprinkler systems, calculating water pressure, or valve and pipe coverage needs.

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Tools & Technology   Save Table (XLS/CSV)

Tools used in this occupation:

Agricultural tractors — Farm tractors
Flatbed trailers — Equipment trailers
Garden forks — Pitchforks
Hedge clippers — Hedge trimmers; Weed whackers
Lawnmowers — Push mowers; Riding mowers
Planters — Seed distributors
Power blowers — Leaf blowers
Rakes — Landscape rakes; Leaf rakes
Screwdrivers — Phillips head screwdrivers; Straight screwdrivers
Snowplow attachments — Snowplows
Spades — Garden spades
Sprayers — Herbicide sprayers
Vacuum cleaners — Outdoor vacuums; Sidewalk sweepers

Technology used in this occupation:

Data base user interface and query software — Work order software
Electronic mail software — Microsoft Outlook
Inventory management software
Office suite software — Microsoft Office software
Spreadsheet software — Microsoft Excel
Time accounting software — Payroll software
Word processing software — Microsoft Word

See all 58 T2 categories

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
76   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
70   Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
67   English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
66   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
61   Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
57   Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
56   Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
54   Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
52   Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
45   Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
45   Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
44   Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
42   Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
41   Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
39   Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
38   Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
37   Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
33   Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
31   Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
30   Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
24   Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
22   Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
22   Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
19   Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
16   Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
15   Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
14   Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
12   Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
12   Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
 Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Skills   Save Table (XLS/CSV)


Importance
Skill
66   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
66   Coordination — Adjusting actions in relation to others' actions.
66   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
66   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
66   Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
66   Speaking — Talking to others to convey information effectively.
63   Time Management — Managing one's own time and the time of others.
60   Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
60   Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
56   Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
56   Instructing — Teaching others how to do something.
56   Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
56   Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
53   Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
53   Service Orientation — Actively looking for ways to help people.
53   Writing — Communicating effectively in writing as appropriate for the needs of the audience.
50   Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
50   Negotiation — Bringing others together and trying to reconcile differences.
50   Operation and Control — Controlling operations of equipment or systems.
50   Persuasion — Persuading others to change their minds or behavior.
44   Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
41   Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
41   Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
41   Troubleshooting — Determining causes of operating errors and deciding what to do about it.
38   Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
38   Mathematics — Using mathematics to solve problems.
38   Operations Analysis — Analyzing needs and product requirements to create a design.
35   Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
35   Repairing — Repairing machines or systems using the needed tools.
28   Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
19   Equipment Selection — Determining the kind of tools and equipment needed to do a job.
13   Programming — Writing computer programs for various purposes.
13   Technology Design — Generating or adapting equipment and technology to serve user needs.
  Science — Using scientific rules and methods to solve problems.
  Installation — Installing equipment, machines, wiring, or programs to meet specifications.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
78   Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75   Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
66   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
63   Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
63   Speech Clarity — The ability to speak clearly so others can understand you.
60   Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
60   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
60   Near Vision — The ability to see details at close range (within a few feet of the observer).
60   Written Comprehension — The ability to read and understand information and ideas presented in writing.
60   Written Expression — The ability to communicate information and ideas in writing so others will understand.
56   Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
56   Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
56   Speech Recognition — The ability to identify and understand the speech of another person.
53   Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53   Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
53   Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
53   Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
50   Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
50   Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
50   Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
50   Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
50   Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
47   Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
47   Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
44   Far Vision — The ability to see details at a distance.
44   Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
44   Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
41   Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
41   Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
41   Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
38   Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
38   Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
38   Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
38   Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
35   Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
35   Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
35   Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
31   Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
31   Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
31   Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28   Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
25   Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
22   Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
22   Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
22   Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
22   Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
22   Speed of Limb Movement — The ability to quickly move the arms and legs.
19   Night Vision — The ability to see under low light conditions.
19   Sound Localization — The ability to tell the direction from which a sound originated.
13   Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
10   Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
  Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
83   Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Inspect buildings or grounds to determine condition.
  • Inspect work to ensure standards are met.
81   Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
81   Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
80   Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
79   Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Determine resource needs.
77   Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Evaluate current or prospective maintenance employees.
75   Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Investigate work related complaints to determine corrective actions.
74   Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Confer with coworkers to coordinate maintenance or cleaning activities.
74   Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
74   Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Instruct staff in work policies or procedures.
70   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
70   Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
70   Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Irrigate lawns, trees, or plants.
  • Plant greenery to improve landscape appearance.
  • Prepare chemicals for work application.
  • Remove snow.
69   Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
68   Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Trim trees or other vegetation.
68   Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
67   Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Plan employee work schedules.
  • Supervise maintenance workers.
66   Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
65   Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Inspect landscaping to determine treatment needs.
65   Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
63   Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
61   Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
61   Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
61   Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
60   Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Document work hours or activities.
60   Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Establish work standards.
59   Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
56   Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Provide information about landscaping services or costs.
55   Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
54   Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Inventory materials or equipment.
54   Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
53   Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
53   Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
52   Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Estimate maintenance service requirements or costs.
50   Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
49   Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
48   Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
47   Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
47   Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
44   Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
24   Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

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Work Context   Save Table (XLS/CSV)

Work Context
Percentage of Top Responses
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


94     Every day
Telephone — How often do you have telephone conversations in this job?


92     Every day
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


78     Every day
20     Once a week or more but not every day
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


75     Very high responsibility
24     High responsibility
Work With Work Group or Team — How important is it to work with others in a group or team in this job?


73     Extremely important
27     Very important
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


66     Constant contact with others
33     Contact with others most of the time
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


56     A lot of freedom
42     Some freedom
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


67     Every day
26     Once a week or more but not every day
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


39     A lot of freedom
55     Some freedom
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


47     Every day
41     Once a week or more but not every day
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


34     Very high responsibility
60     High responsibility
Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


46     Every day
39     Once a week or more but not every day
11     Once a month or more but not every week
Impact of Decisions on Co-workers or Company Results — How do the decisions an employee makes impact the results of co-workers, clients or the company?


32     Very important results
57     Important results
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


42     Every day
34     Once a week or more but not every day
20     Once a month or more but not every week
Time Pressure — How often does this job require the worker to meet strict deadlines?


33     Every day
46     Once a week or more but not every day
21     Once a month or more but not every week
Duration of Typical Work Week — Number of hours typically worked in one week.


50     More than 40 hours
50     40 hours
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?


39     Extremely important
32     Very important
21     Important
Deal With External Customers — How important is it to work with external customers or the public in this job?


21     Extremely important
66     Very important
Electronic Mail — How often do you use electronic mail in this job?


59     Every day
16     Once a week or more but not every day
19     Never
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


20     Every day
55     Once a week or more but not every day
12     Once a month or more but not every week
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


20     Every day
42     Once a week or more but not every day
31     Once a month or more but not every week
In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?


37     Every day
39     Once a week or more but not every day
19     Never
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?


19     Every day
55     Once a week or more but not every day
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


71     Moderately close (at arm's length)
23     Slightly close (e.g., shared office)
Letters and Memos — How often does the job require written letters and memos?


51     Once a week or more but not every day
31     Once a month or more but not every week
Spend Time Standing — How much does this job require standing?


49     More than half the time
44     About half the time
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


16     Every day
54     Once a week or more but not every day
20     Never
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


13     Extremely important
24     Very important
56     Important
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


40     More than half the time
30     About half the time
20     Less than half the time
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


33     Every day
26     Once a week or more but not every day
33     Never
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


37     Once a week or more but not every day
36     Once a month or more but not every week
24     Once a year or more but not every month
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?


16     Extremely serious
24     Very serious
22     Serious
28     Fairly serious
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


18     Every day
27     Once a week or more but not every day
21     Once a month or more but not every week
14     Once a year or more but not every month
21     Never
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


41     Every day
37     Never
Spend Time Walking and Running — How much does this job require walking and running?


44     More than half the time
13     About half the time
42     Less than half the time
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


58     Once a month or more but not every week
19     Once a year or more but not every month
Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


34     Once a week or more but not every day
22     Once a month or more but not every week
30     Never
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?


38     Once a week or more but not every day
19     Once a month or more but not every week
29     Never
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


17     Extremely competitive
16     Highly competitive
54     Slightly competitive
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


23     Very important
38     Important
12     Fairly important
26     Not important at all
Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


31     Once a week or more but not every day
24     Once a month or more but not every week
14     Once a year or more but not every month
31     Never
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


13     More than half the time
31     About half the time
52     Less than half the time
Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


21     About half the time
63     Less than half the time
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


28     About half the time
60     Less than half the time
Exposed to High Places — How often does this job require exposure to high places?


25     Once a week or more but not every day
19     Once a month or more but not every week
27     Once a year or more but not every month
29     Never
Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


35     Important
43     Not important at all
Degree of Automation — How automated is the job?


45     Moderately automated
32     Slightly automated
21     Not at all automated
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


14     Once a week or more but not every day
29     Once a month or more but not every week
22     Once a year or more but not every month
35     Never
Spend Time Sitting — How much does this job require sitting?


24     About half the time
71     Less than half the time
Work Schedules — How regular are the work schedules for this job?


18     Seasonal (only during certain times of the year)
24     Irregular (changes with weather conditions, production demands, or contract duration)
58     Regular (established routine, set schedule)
Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


68     Less than half the time
23     Never
Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


33     Once a month or more but not every week
56     Never
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


12     Once a month or more but not every week
37     Once a year or more but not every month
43     Never
Public Speaking — How often do you have to perform public speaking in this job?


17     Once a month or more but not every week
32     Once a year or more but not every month
48     Never
Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?


59     Less than half the time
38     Never
Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


48     Once a year or more but not every month
50     Never
Exposed to Radiation — How often does this job require exposure to radiation?


99     Never

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Job Zone   Save Table (XLS/CSV)

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
55   High school diploma or equivalent Help
33   Associate's degree
  Some college, no degree

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Credentials

Find Training Find Certifications Find Licenses

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
100   Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
78   Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
67   Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
28   Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
17   Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
89   Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
85   Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
83   Integrity — Job requires being honest and ethical.
83   Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
82   Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
80   Initiative — Job requires a willingness to take on responsibilities and challenges.
79   Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
76   Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
76   Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
70   Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
69   Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
67   Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
66   Persistence — Job requires persistence in the face of obstacles.
64   Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
64   Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
56   Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
72   Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
67   Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
53   Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
50   Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
50   Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
33   Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Related Occupations   Save Table (XLS/CSV)

37-1011.00 First-Line Supervisors of Housekeeping and Janitorial Workers
37-2021.00 Pest Control Workers
45-1011.05 First-Line Supervisors of Logging Workers Green Occupation
45-1011.07 First-Line Supervisors of Agricultural Crop and Horticultural Workers   Green Occupation Green
47-1011.00 First-Line Supervisors of Construction Trades and Extraction Workers   Bright Outlook Bright Outlook  
47-4091.00 Segmental Pavers Bright Outlook
51-1011.00 First-Line Supervisors of Production and Operating Workers Green Occupation
53-1011.00 Aircraft Cargo Handling Supervisors

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Wages & Employment Trends

Median wages (2013) $20.47 hourly, $42,570 annual
State wages Local Salary Info
 
Employment (2012) 207,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 49,900
State trends Employment Trends
 
Top industries (2012)
Self-Employed (51% employed in this sector)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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