Summary Report for:
37-2011.00 - Janitors and Cleaners, Except Maids and Housekeeping Cleaners
Keep buildings in clean and orderly condition. Perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish. Duties may include tending furnace and boiler, performing routine maintenance activities, notifying management of need for repairs, and cleaning snow or debris from sidewalk.
Sample of reported job titles: Custodian, Janitor, Cleaner, Custodial Worker, Building Custodian, Heavy Duty Custodian, Environmental Specialist, Operational Service Worker (OSW), Floor Tech (Floor Technician), Plant Custodian
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Work Context | Job Zone | Education | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.
- Service, clean, or supply restrooms.
- Gather and empty trash.
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming.
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures.
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications.
- Strip, seal, finish, and polish floors.
- Notify managers concerning the need for major repairs or additions to building operating systems.
- Requisition supplies or equipment needed for cleaning and maintenance duties.
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees.
Tools & Technology
Tools used in this occupation:
|Ear plugs — Protective ear plugs|
|Floor polishers — Floor buffers; Floor waxers|
|Ladders — Extension ladders; Step ladders|
|Manlift or personnel lift — Aerial manlifts|
|Screwdrivers — Phillips head screwdrivers; Straight screwdrivers|
|Snowplow attachments — Snowplows|
|Vacuum cleaners — Industrial vacuums; Ride-on industrial vacuum cleaners|
Technology used in this occupation:
|Office suite software — Microsoft Office software|
|Spreadsheet software — Microsoft Excel|
|Word processing software — Microsoft Word|
No knowledge met the minimum score.
No skills met the minimum score.
|Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.|
|Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.|
|Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.|
|Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.|
|Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.|
|Near Vision — The ability to see details at close range (within a few feet of the observer).|
|Oral Expression — The ability to communicate information and ideas in speaking so others will understand.|
|Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.|
|Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.|
|Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.|
|Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.|
|Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.|
|Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.|
|Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.|
|Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.|
|Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).|
|Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.|
|Spend Time Standing — How much does this job require standing?|
|Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?|
|Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?|
|Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?|
|Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?|
|Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?|
|Spend Time Walking and Running — How much does this job require walking and running?|
|Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?|
|Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?|
|Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?|
|Title||Job Zone One: Little or No Preparation Needed|
|Education||Some of these occupations may require a high school diploma or GED certificate.|
|Related Experience||Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.|
|Job Training||Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.|
|Job Zone Examples||These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, construction laborers, continuous mining machine operators, and waiters/waitresses.|
|SVP Range||(Below 4.0)|
There are 2 recognized apprenticeable specialties associated with this occupation:
Multi-Story Window/Building Exterior Cleaner; Swimming-Pool Servicer
To learn about specific apprenticeship opportunities, please consult the U.S. Department of Labor State Apprenticeship Information website.
For general information about apprenticeships, training, and partnerships with business, visit the U.S. Department of Labor Office of Apprenticeship website.
Percentage of Respondents
|Education Level Required|
|63||High school diploma or equivalent|
|26||Less than high school diploma|
|4||Some college, no degree|
Interest code: RC
|Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.|
|Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.|
|Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.|
|Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.|
|Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.|
|Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.|
|Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.|
|Integrity — Job requires being honest and ethical.|
|Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.|
|Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.|
|Initiative — Job requires a willingness to take on responsibilities and challenges.|
|Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.|
|Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.|
|Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.|
|Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.|
|35-2021.00||Food Preparation Workers|
|35-3041.00||Food Servers, Nonrestaurant|
|35-9011.00||Dining Room and Cafeteria Attendants and Bartender Helpers|
|35-9021.00||Dishwashers Bright Outlook|
|37-2012.00||Maids and Housekeeping Cleaners|
|37-3011.00||Landscaping and Groundskeeping Workers|
|39-2021.00||Nonfarm Animal Caretakers|
|43-5081.03||Stock Clerks- Stockroom, Warehouse, or Storage Yard|
|47-3014.00||Helpers--Painters, Paperhangers, Plasterers, and Stucco Masons|
Wages & Employment Trends
|Median wages (2012)||$10.73 hourly, $22,320 annual|
|Employment (2012)||2,324,000 employees|
|Projected growth (2012-2022)||Average (8% to 14%)|
|Projected job openings (2012-2022)||717,300|
|Top industries (2012)|
State & National
Source: Bureau of Labor Statistics 2012 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
for Janitors and Cleaners, Except Maids and Housekeeping Cleaners
State & National Job Banks
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Janitors and Building Cleaners . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.
- International Executive Housekeepers Association (IEHA) , 1001 Eastwind Dr., Suite 301, Westerville, OH 43081-3361. Phone: (800) 200-6342. Fax: (614) 895-1248.