Summary Report for:
39-3093.00 - Locker Room, Coatroom, and Dressing Room Attendants
Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
Sample of reported job titles:
Locker Room Attendant, Locker Room Manager, Ladies Locker Room Attendant, Locker Room Supervisor, Spa Attendant, Athletic Equipment Manager, Housekeeper, Coat Check Attendant, Coat Checker, Fitting Room Attendant
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Work Context | Job Zone | Education | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
Tasks
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors and locker rooms.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
back to top
Tools & Technology
Tools used in this occupation:
| Brooms — Push brooms |
| Clothes dryers — Industrial dryers |
| Floor scrubbers — Floor scrubbing machines |
| Laundry type washing machines — Light commercial washing machines; Washer extractors |
| Vacuum cleaners — Industrial vacuum cleaners |
Technology used in this occupation:
| Data base user interface and query software — Data entry software |
| Internet browser software — Web browser software |
| Inventory management software — IntelliTrack DMS Check In-Out; Inventory tracking software; SportSoft Equipment Manager |
| Spreadsheet software — IBM Lotus 1-2-3 |
| Word processing software — Microsoft Word |
back to top
Knowledge
| Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
back to top
Skills
| Speaking — Talking to others to convey information effectively. |
| Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| Service Orientation — Actively looking for ways to help people. |
| Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. |
back to top
Abilities
| Speech Recognition — The ability to identify and understand the speech of another person. |
| Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| Speech Clarity — The ability to speak clearly so others can understand you. |
| Oral Expression — The ability to communicate information and ideas in speaking so others will understand. |
back to top
Work Activities
| Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. |
| Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. |
| Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
back to top
Work Context
| Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions? |
| Deal With External Customers — How important is it to work with external customers or the public in this job? |
| Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job? |
| Spend Time Standing — How much does this job require standing? |
| Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
| Work With Work Group or Team — How important is it to work with others in a group or team in this job? |
| Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer? |
| Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
| Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
back to top
Job Zone
| Title |
Job Zone Two: Some Preparation Needed |
| Education |
These occupations usually require a high school diploma. |
| Related Experience |
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
| Job Training |
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
| Job Zone Examples |
These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers. |
| SVP Range |
(4.0 to < 6.0) |
back to top
Education
Percentage of Respondents |
Education Level Required |
65   |
High school diploma or equivalent |
| 22 |
Less than high school diploma |
| 13 |
Some college, no degree |
back to top
Interests
Interest code: SEC
| Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. |
| Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. |
| Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. |
back to top
Work Styles
| Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
| Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
| Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. |
| Integrity — Job requires being honest and ethical. |
| Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
| Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
| Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
| Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
back to top
Work Values
| Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
| Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. |
| Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
back to top
Related Occupations
back to top
Wages & Employment Trends
National
| Median wages (2012) |
$9.21 hourly, $19,160 annual |
| Employment (2010) |
18,000 employees |
| Projected growth (2010-2020) |
Average (10% to 19%)
|
| Projected job openings (2010-2020) |
12,700 |
| Top industries (2010) |
|
State & National
Source: Bureau of Labor Statistics 2012 wage data
and 2010-2020 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2010-2020). "Projected job openings" represent openings due to growth and replacement.
back to top
Job Openings on the Web
Find Jobs
for Locker Room, Coatroom, and Dressing Room Attendants
State & National Job Banks
back to top
