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Summary Report for:
39-3093.00 - Locker Room, Coatroom, and Dressing Room Attendants

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Sample of reported job titles: Athletic Equipment Manager, Coat Check Attendant, Coat Checker, Fitting Room Attendant, Housekeeper, Ladies Locker Room Attendant, Locker Room Attendant, Locker Room Manager, Locker Room Supervisor, Spa Attendant

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms. See more occupations related to this task.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments. See more occupations related to this task.
  • Check supplies to ensure adequate availability, and order new supplies when necessary. See more occupations related to this task.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained. See more occupations related to this task.
  • Clean facilities such as floors and locker rooms. See more occupations related to this task.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities. See more occupations related to this task.
  • Refer guest problems or complaints to supervisors. See more occupations related to this task.
  • Maintain a lost-and-found collection. See more occupations related to this task.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers. See more occupations related to this task.
  • Activate emergency action plans and administer first aid, as necessary. See more occupations related to this task.
  • Procure beverages, food, and other items as requested. See more occupations related to this task.
  • Collect soiled linen or clothing for laundering. See more occupations related to this task.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks. See more occupations related to this task.
  • Operate washing machines and dryers to clean soiled apparel and towels. See more occupations related to this task.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens. See more occupations related to this task.
  • Attend to needs of athletic teams in clubhouses. See more occupations related to this task.
  • Provide assistance to patrons by performing duties such as opening doors and carrying bags. See more occupations related to this task.
  • Operate controls that regulate temperatures or room environments. See more occupations related to this task.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel. See more occupations related to this task.
  • Provide or arrange for services such as clothes pressing, cleaning, and repair. See more occupations related to this task.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures. See more occupations related to this task.
  • Stencil identifying information on equipment. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Automatic pool cleaner — Pool vacuums See more occupations related to this tool.
  • Brooms — Push brooms See more occupations related to this tool.
  • Clothes dryers — Industrial clothes dryers See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Dust mops See more occupations related to this tool.
  • Floor scrubbers — Floor scrubbing machines See more occupations related to this tool.
  • Laundry type washing machines — Light commercial washing machines; Washer extractors See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Vacuum cleaners — Industrial vacuum cleaners See more occupations related to this tool.
  • Wet mops See more occupations related to this tool.

Technology used in this occupation:

  • Data base user interface and query software — Data entry software See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • Inventory management software — IntelliTrack DMS Check In-Out; Inventory tracking software; SportSoft Equipment Manager See more occupations related to this technology.
  • Spreadsheet software — IBM Lotus 1-2-3 See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.

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Skills

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.

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Abilities

  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.

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Work Activities

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.

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Detailed Work Activities

  • Clean work areas or facilities. See more occupations related to this activity.
  • Administer first aid. See more occupations related to this activity.
  • Resolve customer complaints or problems. See more occupations related to this activity.
  • Explain regulations, policies, or procedures. See more occupations related to this activity.
  • Handle luggage or other possessions for patrons. See more occupations related to this activity.
  • Monitor patron activities to identify problems or potential problems. See more occupations related to this activity.
  • Communicate with management or other staff to resolve problems. See more occupations related to this activity.
  • Clean fabrics or apparel. See more occupations related to this activity.
  • Arrange services or reservations for patrons. See more occupations related to this activity.
  • Monitor availability of equipment or supplies. See more occupations related to this activity.
  • Distribute resources to patrons or employees. See more occupations related to this activity.
  • Prepare operational reports or records. See more occupations related to this activity.
  • Respond to customer inquiries. See more occupations related to this activity.
  • Maintain facilities. See more occupations related to this activity.
  • Perform housekeeping duties. See more occupations related to this activity.
  • Assign resources or facilities to patrons or employees. See more occupations related to this activity.
  • Maintain supply or equipment inventories. See more occupations related to this activity.

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Work Context

  • Contact With Others — 90% responded “Constant contact with others.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 92% responded “Every day.” See more occupations related to this work context.
  • Deal With External Customers — 63% responded “Extremely important.” See more occupations related to this work context.
  • Face-to-Face Discussions — 80% responded “Every day.” See more occupations related to this work context.
  • Spend Time Standing — 51% responded “Continually or almost continually.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 56% responded “Continually or almost continually.” See more occupations related to this work context.
  • Work With Work Group or Team — 58% responded “Extremely important.” See more occupations related to this work context.
  • Freedom to Make Decisions — 42% responded “Limited freedom.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 47% responded “Limited freedom.” See more occupations related to this work context.
  • Physical Proximity — 33% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Telephone — 56% responded “Every day.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 45% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 37% responded “Less than half the time.” See more occupations related to this work context.
  • Frequency of Decision Making — 31% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 34% responded “Very high responsibility.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 46% responded “Very important.” See more occupations related to this work context.
  • Spend Time Walking and Running — 29% responded “Continually or almost continually.” See more occupations related to this work context.
  • Time Pressure — 32% responded “Every day.” See more occupations related to this work context.
  • Coordinate or Lead Others — 28% responded “Important.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 28% responded “High responsibility.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
65   High school diploma or equivalent Help
22   Less than high school diploma
8   Some college, no degree

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Credentials

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Interests

Interest code: SEC

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $9.59 hourly, $19,940 annual
State wages Local Salary Info
 
Employment (2012) 20,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 11,900
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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