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Summary Report for:
39-3093.00 - Locker Room, Coatroom, and Dressing Room Attendants

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Sample of reported job titles: Athletic Equipment Manager, Coat Check Attendant, Coat Checker, Coat Room Attendant, Fitting Room Attendant, Ladies Locker Room Attendant, Locker Room Attendant, Locker Room Manager, Locker Room Supervisor, Spa Attendant

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Clean facilities such as floors and locker rooms.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Refer guest problems or complaints to supervisors.
  • Maintain a lost-and-found collection.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Activate emergency action plans and administer first aid, as necessary.
  • Procure beverages, food, and other items as requested.
  • Collect soiled linen or clothing for laundering.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Attend to needs of athletic teams in clubhouses.
  • Provide assistance to patrons by performing duties such as opening doors and carrying bags.
  • Operate controls that regulate temperatures or room environments.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Provide or arrange for services such as clothes pressing, cleaning, and repair.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Stencil identifying information on equipment.

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Technology Skills

  • Data base user interface and query software — Data entry software Hot technology
  • Internet browser software — Web browser software
  • Inventory management software — IntelliTrack DMS Check In-Out; Inventory tracking software; SportSoft Equipment Manager
  • Office suite software — Microsoft Office
  • Spreadsheet software — IBM Lotus 1-2-3; Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Automatic pool cleaner — Pool vacuums
  • Brooms — Push brooms
  • Clothes dryers — Industrial clothes dryers
  • Desktop computers
  • Dust mops
  • Floor scrubbers — Floor scrubbing machines
  • Laundry type washing machines — Light commercial washing machines; Washer extractors
  • Personal computers
  • Vacuum cleaners — Industrial vacuum cleaners
  • Wet mops

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

  • Speaking — Talking to others to convey information effectively.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

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Abilities

  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

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Work Activities

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Detailed Work Activities

  • Clean fabrics or apparel.
  • Distribute resources to patrons or employees.
  • Assign resources or facilities to patrons or employees.
  • Monitor availability of equipment or supplies.
  • Administer first aid.
  • Monitor patron activities to identify problems or potential problems.
  • Clean work areas or facilities.
  • Perform housekeeping duties.
  • Handle luggage or other possessions for patrons.
  • Explain regulations, policies, or procedures.
  • Resolve customer complaints or problems.
  • Respond to customer inquiries.
  • Maintain supply or equipment inventories.
  • Maintain facilities.
  • Arrange services or reservations for patrons.
  • Communicate with management or other staff to resolve problems.
  • Prepare operational reports or records.

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Work Context

  • Contact With Others — 90% responded “Constant contact with others.”
  • Indoors, Environmentally Controlled — 92% responded “Every day.”
  • Deal With External Customers — 63% responded “Extremely important.”
  • Face-to-Face Discussions — 80% responded “Every day.”
  • Spend Time Standing — 51% responded “Continually or almost continually.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 56% responded “Continually or almost continually.”
  • Work With Work Group or Team — 58% responded “Extremely important.”
  • Freedom to Make Decisions — 42% responded “Limited freedom.”
  • Structured versus Unstructured Work — 47% responded “Limited freedom.”
  • Physical Proximity — 33% responded “Moderately close (at arm's length).”
  • Telephone — 56% responded “Every day.”
  • Deal With Unpleasant or Angry People — 45% responded “Once a week or more but not every day.”
  • Spend Time Making Repetitive Motions — 37% responded “Less than half the time.”
  • Frequency of Decision Making — 31% responded “Once a week or more but not every day.”
  • Responsible for Others' Health and Safety — 34% responded “Very high responsibility.”
  • Importance of Being Exact or Accurate — 46% responded “Very important.”
  • Spend Time Walking and Running — 29% responded “Continually or almost continually.”
  • Time Pressure — 32% responded “Every day.”
  • Coordinate or Lead Others — 28% responded “Important.”
  • Responsibility for Outcomes and Results — 28% responded “High responsibility.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
65   High school diploma or equivalent Help
22   Less than high school diploma
8   Some college, no degree

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Credentials

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Interests

Interest code: SEC

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Integrity — Job requires being honest and ethical.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Persistence — Job requires persistence in the face of obstacles.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Wages & Employment Trends

Median wages (2016) $10.44 hourly, $21,720 annual
State wages Local Salary Info
 
Employment (2014) 19,000 employees
Projected growth (2014-2024) Average (5% to 8%) Average (5% to 8%)
Projected job openings (2014-2024) 8,600
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2016 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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