Locker Room, Coatroom, and Dressing Room Attendants
39-3093.00
Bright Outlook Updated 2024

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Sample of reported job titles: Athletic Equipment Manager, Coat Check Attendant, Coat Checker, Coat Room Attendant, Fitting Room Attendant, Ladies Locker Room Attendant, Locker Room Attendant, Spa Attendant

Occupation-Specific Information

Tasks

  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Clean facilities such as floors or locker rooms.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Refer guest problems or complaints to supervisors.
  • Maintain a lost-and-found collection.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Activate emergency action plans and administer first aid, as necessary.
  • Procure beverages, food, and other items as requested.
  • Collect soiled linen or clothing for laundering.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Attend to needs of athletic teams in clubhouses.
  • Provide assistance to patrons by performing duties such as opening doors or carrying bags.
  • Operate controls that regulate temperatures or room environments.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Provide or arrange for services such as clothes pressing, cleaning, or repair.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Stencil identifying information on equipment.
  • Set up various apparatus or athletic equipment.
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Technology Skills

Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.

Occupational Requirements

Work Activities

  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Detailed Work Activities

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Work Context

  • Contact With Others — 90% responded “Constant contact with others.”
  • Indoors, Environmentally Controlled — 92% responded “Every day.”
  • Deal With External Customers or the Public in General — 63% responded “Extremely important.”
  • Face-to-Face Discussions with Individuals and Within Teams — 80% responded “Every day.”
  • Spend Time Standing — 51% responded “Continually or almost continually.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 56% responded “Continually or almost continually.”
  • Work With or Contribute to a Work Group or Team — 58% responded “Extremely important.”
  • Freedom to Make Decisions — 42% responded “Limited freedom.”
  • Determine Tasks, Priorities and Goals — 47% responded “Limited freedom.”
  • Physical Proximity — 33% responded “Moderately close (at arm's length).”
  • Telephone Conversations — 56% responded “Every day.”
  • Dealing With Unpleasant, Angry, or Discourteous People — 45% responded “Once a week or more but not every day.”
  • Spend Time Making Repetitive Motions — 37% responded “Less than half the time.”
  • Frequency of Decision Making — 31% responded “Once a week or more but not every day.”
  • Health and Safety of Other Workers — 34% responded “Very high responsibility.”
  • Importance of Being Exact or Accurate — 46% responded “Very important.”
  • Spend Time Walking or Running — 29% responded “Continually or almost continually.”
  • Time Pressure — 32% responded “Every day.”
  • Coordinate or Lead Others in Accomplishing Work Activities — 28% responded “Important.”
  • Work Outcomes and Results of Other Workers — 28% responded “High responsibility.”

Experience Requirements

Job Zone

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
(4.0 to < 6.0)

Training & Credentials

State training
Local training
Certifications
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State licenses

Apprenticeship Opportunities

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Worker Requirements

Skills

  • Speaking — Talking to others to convey information effectively.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 65%
     
    High school diploma or equivalent required
  • 22%
     
    Less than high school diploma required
  • 8%
     
    Some college, no degree required

Worker Characteristics

Abilities

  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Interests

Interest code: CRS
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  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
  • Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Work Styles

  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Integrity — Job requires being honest and ethical.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Persistence — Job requires persistence in the face of obstacles.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.

Workforce Characteristics

Wages & Employment Trends

Median wages (2023)
$16.08 hourly, $33,450 annual
State wages
Local wages
Employment (2023)
15,500 employees
Projected growth (2023-2033)
Faster than average (6% to 8%)
Projected job openings (2023-2033)
4,500
State trends
Top industries (2023)

Source: Bureau of Labor Statistics 2023 wage data and 2023-2033 employment projections . “Projected growth” represents the estimated change in total employment over the projections period (2023-2033). “Projected job openings” represent openings due to growth and replacement.

Job Openings on the Web

State job openings
Local job openings

More Information

Professional Associations

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