Locker Room, Coatroom, and Dressing Room Attendants

Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.

Sample of reported job titles: Attendant, Coat Check Attendant, Coat Checker, Coat Room Attendant, Fitting Room Attendant, Ladies Locker Room Attendant, Locker Attendant, Locker Room Attendant, Mens Locker Room Attendant, Spa Attendant

Occupation-Specific Information

Tasks

  • Clean facilities such as floors or locker rooms.
  • Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
  • Collect soiled linen or clothing for laundering.
  • Refer guest problems or complaints to supervisors.
  • Maintain a lost-and-found collection.
  • Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
  • Check supplies to ensure adequate availability, and order new supplies when necessary.
  • Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
  • Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
  • Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
  • Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
  • Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
  • Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
  • Provide assistance to patrons by performing duties such as opening doors or carrying bags.
  • Operate washing machines and dryers to clean soiled apparel and towels.
  • Activate emergency action plans and administer first aid, as necessary.
  • Procure beverages, food, and other items as requested.
  • Provide or arrange for services such as clothes pressing, cleaning, or repair.
  • Attend to needs of athletic teams in clubhouses.
  • Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
  • Maintain or repair athletic equipment.
  • Set up various apparatus or athletic equipment.
  • Operate controls that regulate temperatures or room environments.
  • Stencil identifying information on equipment.

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Occupational Requirements

Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

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Detailed Work Activities

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Work Context

  • Contact With Others — 88% responded “Constant contact with others.”
  • Spend Time Standing — 81% responded “Continually or almost continually.”
  • Face-to-Face Discussions with Individuals and Within Teams — 70% responded “Every day.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 73% responded “Continually or almost continually.”
  • Work With or Contribute to a Work Group or Team — 60% responded “Extremely important.”
  • Spend Time Walking or Running — 52% responded “Continually or almost continually.”
  • Deal With External Customers or the Public in General — 67% responded “Extremely important.”
  • Indoors, Environmentally Controlled — 71% responded “Every day.”
  • Determine Tasks, Priorities and Goals — 40% responded “Some freedom.”
  • Coordinate or Lead Others in Accomplishing Work Activities — 49% responded “Very important.”
  • Freedom to Make Decisions — 50% responded “Some freedom.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 69% responded “Every day.”
  • Spend Time Making Repetitive Motions — 50% responded “Continually or almost continually.”
  • Physical Proximity — 69% responded “Moderately close (at arm's length).”
  • Impact of Decisions on Co-workers or Company Results — 32% responded “Important results.”
  • Importance of Being Exact or Accurate — 43% responded “Very important.”
  • Health and Safety of Other Workers — 37% responded “Very high responsibility.”
  • Spend Time Bending or Twisting Your Body — 34% responded “Continually or almost continually.”
  • Time Pressure — 36% responded “Every day.”
  • Frequency of Decision Making — 55% responded “Every day.”
  • Work Outcomes and Results of Other Workers — 39% responded “Moderate responsibility.”
  • Level of Competition — 34% responded “Moderately competitive.”
  • Telephone Conversations — 38% responded “Never.”
  • Dealing With Unpleasant, Angry, or Discourteous People — 29% responded “Once a week or more but not every day.”
  • Importance of Repeating Same Tasks — 55% responded “Very important.”

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Experience Requirements

Job Zone

Title
Job Zone 1-2: Very Little to Some Preparation Needed
Education
Usually requires a high school diploma or GED, though some occupations may not.
Related Experience
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Job Training
Ranges from a few days to one year of on-the-job training.
Job Zone Examples
These occupations involve following instructions and often involve using your knowledge and skills to help others. Examples include dishwashers, landscaping and groundskeeping workers, counter and rental clerks, dental laboratory technicians, and security guards.
SVP Range
(Below 6.0)

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Training & Credentials

State training
Local training
Certifications
State licenses

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Apprenticeship Opportunities

Start your career and build your skillset. Visit Apprenticeship.gov external site to learn about opportunities related to this occupation.

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Worker Requirements

Software Skills

Hot Technologies are requirements most frequently included across all employer job postings.

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Essential Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking — Talking to others to convey information effectively.

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Transferable Skills

  • Service Orientation — Actively looking for ways to help people.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

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Knowledge

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 64%
     
    responded: High school diploma or equivalent required
  • 20%
     
    responded: Less than high school diploma required
  • 11%
     
    responded: Doctoral degree required

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Worker Characteristics

Abilities

  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

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Interests

Interest code: CRS
Want to discover your interests? Take the O*NET Interest Profiler.
  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
  • Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
    • Physical/Manual Labor — Work involves manually unloading and moving freight, stock, luggage, or other materials, or performing other physical labor.
  • Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
    • Personal Service — Work involves providing personal services to individuals in need of non-medical assistance such as helping arrange or plan for travel, meals, or events.

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Work Styles

  • Dependability — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2025)
$17.45 hourly, $36,300 annual
State wages
Local wages
Employment (2024)
15,600 employees
Projected growth (2024-2034)
Faster than average (5% to 6%)
Projected job openings (2024-2034)
4,200
State trends
Top industries (2024)

Source: Bureau of Labor Statistics 2025 wage data external site and 2024-2034 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

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Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations
Accreditation, Certification, & Unions

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