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Summary Report for:
43-3041.00 - Gaming Cage Workers

In a gaming establishment, conduct financial transactions for patrons. May reconcile daily summaries of transactions to balance books. May accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gaming chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.

Sample of reported job titles: Cage Cashier, Cage Manager, Cage Supervisor, Cage/Vault Supervisor, Casino Cage Cashier, Casino Cashier, Casino Cashier Manager, Gaming Cage Worker, Gaming Cashier, Mutuel Clerk

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Follow all gaming regulations.
  • Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
  • Maintain cage security.
  • Maintain confidentiality of customers' transactions.
  • Count funds and reconcile daily summaries of transactions to balance books.
  • Cash checks and process credit card advances for patrons.
  • Prepare bank deposits, balancing assigned funds as necessary.
  • Determine cash requirements for windows and order all necessary currency, coins, or chips.
  • Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
  • Provide customers with information about casino operations.

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Tools & Technology

Tools used in this occupation:

Alarm systems — Security alarm systems
Coin sorters — Coin sorting setups
Coin wrapper machines — Automatic coin wrappers
Desktop calculator — 10-key calculators
Electronic funds transfer point of sale equipment — Cash advance terminals
Magnetic stripe readers and encoders — Credit card processing machines
Money counting machines — Currency scanners
Sorters — Automatic coin sorters

Technology used in this occupation:

Spreadsheet software — Microsoft Excel
Word processing software — Corel WordPerfect software; Microsoft Word

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Knowledge

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

Speaking — Talking to others to convey information effectively.
Mathematics — Using mathematics to solve problems.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation — Actively looking for ways to help people.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Time Management — Managing one's own time and the time of others.

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Abilities

Near Vision — The ability to see details at close range (within a few feet of the observer).
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Clarity — The ability to speak clearly so others can understand you.
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Speech Recognition — The ability to identify and understand the speech of another person.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

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Work Activities

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

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Work Context

Contact With Others — 98% responded “Constant contact with others.”
Indoors, Environmentally Controlled — 98% responded “Every day.”
Face-to-Face Discussions — 89% responded “Every day.”
Deal With External Customers — 81% responded “Extremely important.”
Importance of Being Exact or Accurate — 67% responded “Extremely important.”
Work With Work Group or Team — 50% responded “Extremely important.”
Impact of Decisions on Co-workers or Company Results — 44% responded “Important results.”
Importance of Repeating Same Tasks — 57% responded “Extremely important.”
Frequency of Decision Making — 61% responded “Every day.”
Deal With Unpleasant or Angry People — 43% responded “Every day.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
86   High school diploma or equivalent Help
10   Less than high school diploma
  Some college, no degree

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Credentials

Find Licenses

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Interests

Interest code: CER

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.

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Work Styles

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

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Work Values

Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Related Occupations

35-3011.00 Bartenders Bright Outlook
39-1012.00 Slot Supervisors
39-3011.00 Gaming Dealers
39-3012.00 Gaming and Sports Book Writers and Runners
41-2011.00 Cashiers Bright Outlook
41-2012.00 Gaming Change Persons and Booth Cashiers
43-3071.00 Tellers   Bright Outlook Bright Outlook  
43-4031.03 License Clerks
43-4081.00 Hotel, Motel, and Resort Desk Clerks Bright Outlook
43-5051.00 Postal Service Clerks

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Wages & Employment Trends

Median wages (2013) $11.86 hourly, $24,660 annual
State wages Local Salary Info
 
Employment (2012) 18,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 4,900
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

Find Jobs Job Banks

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • Financial Clerks external site. Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.

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