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Summary Report for:
49-2022.00 - Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Sample of reported job titles: Central Office Technician, Combination Technician, Communications Technician, Customer Service Technician (CST), Field Technician, Install / Repair Technician, Installer, Outside Plant Technician, Service Technician, Telecommunications Technician

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Note differences in wire and cable colors so that work can be performed correctly. See more occupations related to this task.
  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools. See more occupations related to this task.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation. See more occupations related to this task.
  • Drive crew trucks to and from work areas. See more occupations related to this task.
  • Inspect equipment on a regular basis to ensure proper functioning. See more occupations related to this task.
  • Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment. See more occupations related to this task.
  • Remove and remake connections to change circuit layouts, following work orders or diagrams. See more occupations related to this task.
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints. See more occupations related to this task.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods. See more occupations related to this task.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests. See more occupations related to this task.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems. See more occupations related to this task.
  • Remove loose wires and other debris after work is completed. See more occupations related to this task.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks. See more occupations related to this task.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status. See more occupations related to this task.
  • Collaborate with other workers to locate and correct malfunctions. See more occupations related to this task.
  • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures. See more occupations related to this task.
  • Test connections to ensure that power supplies are adequate and that communications links function. See more occupations related to this task.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment. See more occupations related to this task.
  • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions. See more occupations related to this task.
  • Designate cables available for use. See more occupations related to this task.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses. See more occupations related to this task.
  • Remove and replace plug-in circuit equipment. See more occupations related to this task.
  • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals. See more occupations related to this task.
  • Clean and maintain tools, test equipment, and motor vehicles. See more occupations related to this task.
  • Program computerized switches and switchboards to provide requested features. See more occupations related to this task.
  • Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems. See more occupations related to this task.
  • Maintain computer and manual records pertaining to facilities and equipment. See more occupations related to this task.
  • Install updated software, and programs that maintain existing software or provide requested features such as time-correlated call routing. See more occupations related to this task.
  • Enter codes needed to correct electronic switching system programming. See more occupations related to this task.
  • Perform database verifications, using computers. See more occupations related to this task.
  • Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock. See more occupations related to this task.
  • Examine telephone transmission facilities to determine requirements for new or additional telephone services. See more occupations related to this task.
  • Determine viability of sites through observation, and discuss site locations and construction requirements with customers. See more occupations related to this task.
  • Perform routine maintenance on equipment, including adjusting and lubricating components, and painting worn or exposed areas. See more occupations related to this task.
  • Measure distances from landmarks to identify exact installation sites for equipment. See more occupations related to this task.
  • Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools. See more occupations related to this task.
  • Dig holes or trenches as necessary for equipment installation and access. See more occupations related to this task.
  • Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment. See more occupations related to this task.
  • Provide input into the design and manufacturing of new equipment. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Adjustable wrenches — Adjustable hand wrenches See more occupations related to this tool.
  • Cable splicing kits — Cable splicer knives See more occupations related to this tool.
  • Circuit tester — In-line modular adapters; Polarity testers See more occupations related to this tool.
  • Circuit tracers — Tone generator kits See more occupations related to this tool.
  • Diagonal cut pliers — Diagonal-cutting pliers See more occupations related to this tool.
  • Fiber optic fault locators — Fiberoptic cable testers See more occupations related to this tool.
  • Flashlight — Penlights See more occupations related to this tool.
  • GFI circuit testers — Cable fault finders; Receptacle analyzers See more occupations related to this tool.
  • Hex keys — Hex key sets See more occupations related to this tool.
  • Insulated scissors — Electricians' scissors See more occupations related to this tool.
  • Insulated screwdriver — Insulated screwdrivers See more occupations related to this tool.
  • Ladders — Stepladders See more occupations related to this tool.
  • Longnose pliers — Longnosed pliers See more occupations related to this tool.
  • Multimeters — Digital multimeters See more occupations related to this tool.
  • Network punchdown tool — Battery-powered punchdown tools See more occupations related to this tool.
  • Nut drivers — Nut wrenches See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Portable data input terminals — Handheld dataloggers See more occupations related to this tool.
  • Screwdrivers — Double-ended screwstarters See more occupations related to this tool.
  • Slip joint pliers See more occupations related to this tool.
  • Stripping tools — T-strippers See more occupations related to this tool.
  • Tablet computers See more occupations related to this tool.
  • Tape measures — Double-sided magnetic tape measures See more occupations related to this tool.
  • Telephone test set — Telephone function test sets See more occupations related to this tool.
  • Utility knives See more occupations related to this tool.
  • Voice data video cable tester — Bridge tap detectors; Modem verification units; Pocket toners; Telecom test sets (see all 5 examples) See more occupations related to this tool.
  • Voltage or current meters — Analog probes See more occupations related to this tool.
  • Wire cutters See more occupations related to this tool.
  • Wire or cable cutter — Cable cutters See more occupations related to this tool.
  • Wire-stripping pliers — Wire strippers See more occupations related to this tool.

Technology used in this occupation:

  • Analytical or scientific software — Fluke ClearSight Analyzer; Fluke Networks TechAdvisor Field Access System See more occupations related to this technology.
  • Data base user interface and query software — Data entry software See more occupations related to this technology.
  • Expert system software — Fluke Networks Fluke TechEXPERT See more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance. See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. See more occupations related to this knowledge.
  • Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.

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Skills

  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly. See more occupations related to this skill.
  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance. See more occupations related to this skill.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. See more occupations related to this skill.
  • Repairing — Repairing machines or systems using the needed tools. See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. See more occupations related to this skill.
  • Operation and Control — Controlling operations of equipment or systems. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Equipment Selection — Determining the kind of tools and equipment needed to do a job. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience. See more occupations related to this skill.

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Abilities

  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Far Vision — The ability to see details at a distance. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. See more occupations related to this ability.
  • Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. See more occupations related to this ability.
  • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. See more occupations related to this ability.
  • Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. See more occupations related to this ability.
  • Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness. See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted. See more occupations related to this ability.
  • Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds. See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position. See more occupations related to this ability.
  • Memorization — The ability to remember information such as words, numbers, pictures, and procedures. See more occupations related to this ability.
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects. See more occupations related to this ability.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. See more occupations related to this ability.

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Work Activities

  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.

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Detailed Work Activities

  • Paint surfaces or equipment. See more occupations related to this activity.
  • Clean equipment, parts, or tools to repair or maintain them in good working order. See more occupations related to this activity.
  • Maintain work equipment or machinery. See more occupations related to this activity.
  • Lubricate equipment to allow proper functioning. See more occupations related to this activity.
  • Determine types of equipment, tools, or materials needed for jobs. See more occupations related to this activity.
  • Document operational activities. See more occupations related to this activity.
  • Test electrical circuits or components for proper functioning. See more occupations related to this activity.
  • Adjust equipment to ensure optimal performance. See more occupations related to this activity.
  • Clean work areas. See more occupations related to this activity.
  • Troubleshoot equipment or systems operation problems. See more occupations related to this activity.
  • Service vehicles to maintain functionality. See more occupations related to this activity.
  • Repair electronic equipment. See more occupations related to this activity.
  • Install electrical components, equipment, or systems. See more occupations related to this activity.
  • Climb equipment or structures to access work areas. See more occupations related to this activity.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities. See more occupations related to this activity.
  • Read technical information needed to perform maintenance or repairs. See more occupations related to this activity.
  • Gather information about work conditions or locations. See more occupations related to this activity.
  • Drive trucks or other vehicles to or at work sites. See more occupations related to this activity.
  • Repair electrical components. See more occupations related to this activity.
  • Explain use of products or services. See more occupations related to this activity.
  • Test communications equipment to ensure proper functioning. See more occupations related to this activity.
  • Connect electrical components or equipment. See more occupations related to this activity.
  • Dig holes or trenches. See more occupations related to this activity.
  • Inspect telecommunications equipment to identify problems. See more occupations related to this activity.
  • Analyze test or performance data to assess equipment operation. See more occupations related to this activity.
  • Assemble electrical components, subsystems, or systems. See more occupations related to this activity.
  • Install programs onto computer or computer-controlled equipment. See more occupations related to this activity.
  • Rewire electrical or electronic systems. See more occupations related to this activity.
  • Enter codes or other information into computers. See more occupations related to this activity.
  • Advise others on issues related to repairs, installation, or equipment design. See more occupations related to this activity.
  • Run wiring to connect equipment. See more occupations related to this activity.
  • Confer with coworkers to resolve equipment problems. See more occupations related to this activity.

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Work Context

  • In an Enclosed Vehicle or Equipment — 85% responded “Every day.” See more occupations related to this work context.
  • Telephone — 72% responded “Every day.” See more occupations related to this work context.
  • Face-to-Face Discussions — 73% responded “Every day.” See more occupations related to this work context.
  • Contact With Others — 65% responded “Constant contact with others.” See more occupations related to this work context.
  • Freedom to Make Decisions — 52% responded “A lot of freedom.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 58% responded “Continually or almost continually.” See more occupations related to this work context.
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 64% responded “Every day.” See more occupations related to this work context.
  • Outdoors, Exposed to Weather — 67% responded “Every day.” See more occupations related to this work context.
  • Deal With External Customers — 53% responded “Extremely important.” See more occupations related to this work context.
  • Exposed to Contaminants — 49% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 46% responded “Every day.” See more occupations related to this work context.
  • Cramped Work Space, Awkward Positions — 48% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 51% responded “A lot of freedom.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 46% responded “Very important results.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 45% responded “Very important.” See more occupations related to this work context.
  • Time Pressure — 32% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Work With Work Group or Team — 44% responded “Extremely important.” See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 36% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 32% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Exposed to High Places — 27% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Extremely Bright or Inadequate Lighting — 38% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 34% responded “Every day.” See more occupations related to this work context.
  • Spend Time Standing — 30% responded “More than half the time.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 29% responded “High responsibility.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 39% responded “About half the time.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 25% responded “Very high responsibility.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 33% responded “Once a year or more but not every month.” See more occupations related to this work context.
  • Exposed to Hazardous Equipment — 38% responded “Every day.” See more occupations related to this work context.
  • Electronic Mail — 33% responded “Every day.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 36% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Level of Competition — 36% responded “Highly competitive.” See more occupations related to this work context.
  • Duration of Typical Work Week — 61% responded “40 hours.” See more occupations related to this work context.
  • Exposed to Minor Burns, Cuts, Bites, or Stings — 42% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Coordinate or Lead Others — 27% responded “Very important.” See more occupations related to this work context.
  • Exposed to Hazardous Conditions — 33% responded “Once a year or more but not every month.” See more occupations related to this work context.
  • Physical Proximity — 34% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Spend Time Bending or Twisting the Body — 38% responded “About half the time.” See more occupations related to this work context.
  • Indoors, Not Environmentally Controlled — 29% responded “Once a year or more but not every month.” See more occupations related to this work context.

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
51   Post-secondary certificate Help
21   Associate's degree
15   High school diploma or equivalent Help

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Credentials

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Interests

Interest code: RIC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.
  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $26.53 hourly, $55,190 annual
State wages Local Salary Info
 
Employment (2012) 217,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 38,200
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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