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Summary Report for:
49-2097.00 - Electronic Home Entertainment Equipment Installers and Repairers

Repair, adjust, or install audio or television receivers, stereo systems, camcorders, video systems, or other electronic home entertainment equipment.

Sample of reported job titles: Electronic Technician, Field Service Representative, Field Service Technician, Home Theater Installer, Installer, Low Voltage Electrician, Satellite Installer, Service Technician, Television Analyzer, Television Repairman

View report: Summary  Details  Custom

Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.
  • Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.
  • Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.
  • Confer with customers to determine the nature of problems or to explain repairs.
  • Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.
  • Instruct customers on the safe and proper use of equipment.
  • Compute cost estimates for labor and materials.
  • Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.
  • Keep records of work orders and test and maintenance reports.
  • Make service calls to repair units in customers' homes, or return units to shops for major repairs.

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Technology Skills

  • Analytical or scientific software — Audio calibration software
  • Mobile location based services software — Global Positioning System GPS software
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Adjustable wrenches — Adjustable hand wrenches
  • Blow torch — Mini blow torches
  • Circuit tester — Cable ringers; Outlet testers
  • Circuit tracers — Tone and probe kits
  • Claw hammer — Nailing hammers
  • Digital cameras — Digital still cameras
  • Flaring tool — Cable flaring tools
  • Hacksaw — Junior hacksaws
  • Hex keys — Hex key sets
  • High capacity removable media drives — Universal serial bus USB flash drives
  • Hydraulic hand crimp tool — Hydraulic wire crimpers; Universal compression tools
  • Inspection mirror — Installation inspection mirrors
  • Insulated scissors — Insulated shears
  • Insulated screwdriver — Insulated screwdrivers
  • Ladders — Stepladders
  • Levels — Spirit levels
  • Longnose pliers — Longnosed pliers
  • Magnetic tools — Pick-up tools
  • Minivans or vans — Work vans
  • Multimeters — Digital multimeters
  • Multiple tip screwdriver — Multi-bit screwdriver sets
  • Network punchdown tool — Krone tools
  • Notebook computers — Laptop computers
  • Nut drivers — Nut wrenches
  • Power drills — Cordless drills
  • Razor knives — Box cutters
  • Saws — Drywall saws
  • Screwdrivers — Flat head screwdrivers; Mains test screwdrivers; Phillips head screwdrivers; Pozi screwdrivers (see all 5 examples)
  • Socket sets — Socket wrench sets
  • Soldering iron — Gas soldering irons; Mains soldering irons
  • Sound measuring apparatus or decibel meter — Sound level meters
  • Stripping tools — Cable stripping tools; Coaxial cable strippers; Rotary coaxial cable strippers
  • Stud finders — Stud sensors
  • Tape measures — Lighted tape measures; Measuring tapes
  • Torque wrenches
  • Torx keys — Torx screwdrivers
  • Voice data video cable tester — Network cable testers
  • Voltage or current meters — Voltage detectors
  • Wire and cable pulling device — Cable pulling tools
  • Wire cutters — Splicer's snips; Wire cutting tools
  • Wire labeling tool and printer — Labeling kits
  • Wire or cable cutter — High-leverage cutters

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Repairing — Repairing machines or systems using the needed tools.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Installation — Installing equipment, machines, wiring, or programs to meet specifications.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Speaking — Talking to others to convey information effectively.
  • Time Management — Managing one's own time and the time of others.
  • Equipment Selection — Determining the kind of tools and equipment needed to do a job.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

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Abilities

  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
  • Far Vision — The ability to see details at a distance.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
  • Speech Recognition — The ability to identify and understand the speech of another person.

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Work Activities

  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Detailed Work Activities

  • Repair electronic equipment.
  • Disassemble equipment for maintenance or repair.
  • Install audio or communications equipment.
  • Calibrate equipment to specifications.
  • Confer with customers or users to assess problems.
  • Test electrical circuits or components for proper functioning.
  • Adjust equipment to ensure optimal performance.
  • Estimate costs for labor or materials.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities.
  • Read technical information needed to perform maintenance or repairs.
  • Train customers in the use of products.
  • Maintain repair or maintenance records.
  • Travel to work sites to perform installation, repair or maintenance work.

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Work Context

  • Freedom to Make Decisions — 90% responded “A lot of freedom.”
  • Structured versus Unstructured Work — 83% responded “A lot of freedom.”
  • Telephone — 91% responded “Every day.”
  • Indoors, Environmentally Controlled — 67% responded “Every day.”
  • Contact With Others — 48% responded “Constant contact with others.”
  • Importance of Being Exact or Accurate — 59% responded “Very important.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 41% responded “More than half the time.”
  • Face-to-Face Discussions — 56% responded “Every day.”
  • Electronic Mail — 40% responded “Every day.”
  • Exposed to Hazardous Conditions — 44% responded “Every day.”
  • Time Pressure — 35% responded “Every day.”
  • Duration of Typical Work Week — 43% responded “40 hours.”
  • Spend Time Standing — 43% responded “More than half the time.”

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, nannies, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
62   Post-secondary certificate Help
16   High school diploma or equivalent Help
13   Professional degree Help

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Credentials

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Interests

Interest code: RC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Persistence — Job requires persistence in the face of obstacles.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Integrity — Job requires being honest and ethical.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Wages & Employment Trends

Median wages (2016) $17.99 hourly, $37,410 annual
State wages Local Salary Info
 
Employment (2016) 32,000 employees
Projected growth (2016-2026) Little or no change (-1% to 1%) Little or no change (-1% to 1%)
Projected job openings (2016-2026) 3,300
State trends Employment Trends
 
Top industries (2016)

Source: Bureau of Labor Statistics 2016 wage data external site and 2016-2026 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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