Audiovisual Equipment Installers and Repairers
49-2097.00

Install, repair, or adjust audio or television receivers, stereo systems, camcorders, video systems, or other electronic entertainment equipment in homes or other venues. May perform routine maintenance.

Sample of reported job titles: A/V Installation Tech (Audio Visual Installation Technician), A/V Installer (Audio Visual Installer), Electronic Tech (Electronic Technician), Field Service Tech (Field Service Technician), Home Theater Installer, Installer, Satellite Installer, Service Technician (Service Tech), TV Analyzer (Television Analyzer), TV Repairman (Television Repairman)

Occupation-Specific Information

Tasks

  • Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.
  • Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.
  • Confer with customers to determine the nature of problems or to explain repairs.
  • Position or mount speakers, and wire speakers to consoles.
  • Instruct customers on the safe and proper use of equipment.
  • Make service calls to repair units in customers' homes, or return units to shops for major repairs.
  • Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.
  • Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.
  • Keep records of work orders and test and maintenance reports.
  • Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.
  • Compute cost estimates for labor and materials.

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Technology Skills

Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.

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Occupational Requirements

Work Activities

  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

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Detailed Work Activities

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Work Context

  • Electronic Mail — 65% responded “Every day.”
  • Deal With External Customers
  • Face-to-Face Discussions
  • Structured versus Unstructured Work — 27% responded “Some freedom.”
  • Freedom to Make Decisions — 30% responded “A lot of freedom.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 39% responded “Continually or almost continually.”
  • Spend Time Standing — 38% responded “Continually or almost continually.”
  • Work With Work Group or Team — 23% responded “Important.”
  • In an Enclosed Vehicle or Equipment — 25% responded “Once a week or more but not every day.”
  • Time Pressure — 36% responded “Every day.”
  • Outdoors, Exposed to Weather — 26% responded “Once a week or more but not every day.”
  • Importance of Being Exact or Accurate — 70% responded “Very important.”
  • Physical Proximity — 42% responded “Slightly close (e.g., shared office).”
  • Contact With Others — 38% responded “Constant contact with others.”
  • Exposed to Contaminants — 32% responded “Once a week or more but not every day.”
  • Responsibility for Outcomes and Results — 27% responded “Moderate responsibility.”
  • Coordinate or Lead Others — 59% responded “Very important.”
  • Cramped Work Space, Awkward Positions — 11% responded “Once a year or more but not every month.”
  • Indoors, Environmentally Controlled — 34% responded “Once a month or more but not every week.”
  • Letters and Memos — 13% responded “Once a year or more but not every month.”
  • Spend Time Bending or Twisting the Body
  • Spend Time Climbing Ladders, Scaffolds, or Poles — 29% responded “Less than half the time.”
  • Spend Time Kneeling, Crouching, Stooping, or Crawling — 48% responded “About half the time.”
  • Responsible for Others' Health and Safety — 39% responded “High responsibility.”
  • Very Hot or Cold Temperatures — 25% responded “Once a month or more but not every week.”
  • Outdoors, Under Cover — 28% responded “Never.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 46% responded “Once a year or more but not every month.”

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Experience Requirements

Job Zone

Title
Job Zone Three: Medium Preparation Needed
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training
Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, desktop publishers, electricians, agricultural technicians, barbers, court reporters and simultaneous captioners, and medical assistants.
SVP Range
(6.0 to < 7.0)

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Training & Credentials

State training
Local training
Certifications

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Apprenticeship Opportunities

Example apprenticeship titles for this occupation:

  • Audio-Video Repairer
  • Electronic-Organ Technician
  • Radio Repairer (Any Ind)
  • Tape-Recorder Repairer
  • Television & Radio Rep

Specific title(s) listed above are vetted by industry and approved by the U.S. Department of Labor for use in a Registered Apprenticeship Program.

Start your career and build your skillset. Visit Apprenticeship.gov external site to learn about opportunities related to this occupation.

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Worker Requirements

Skills

  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Repairing — Repairing machines or systems using the needed tools.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Installation — Installing equipment, machines, wiring, or programs to meet specifications.
  • Speaking — Talking to others to convey information effectively.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
  • Equipment Selection — Determining the kind of tools and equipment needed to do a job.
  • Service Orientation — Actively looking for ways to help people.
  • Time Management — Managing one's own time and the time of others.

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Knowledge

  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

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Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 38%
     
    responded: High school diploma or equivalent requiredmore info

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Worker Characteristics

Abilities

  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Far Vision — The ability to see details at a distance.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.

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Interests

Interest code: RC
Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
  • Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
  • Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Integrity — Job requires being honest and ethical.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Persistence — Job requires persistence in the face of obstacles.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2022)
$21.61 hourly, $44,960 annual
State wages
Local wages
Employment (2022)
26,900 employees
Projected growth (2022-2032)
Decline (-2% or lower)
Projected job openings (2022-2032)
2,300
State trends
Top industries (2022)

Source: Bureau of Labor Statistics 2022 wage data external site and 2022-2032 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2022-2032). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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