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Summary Report for:
49-2097.00 - Electronic Home Entertainment Equipment Installers and Repairers

Repair, adjust, or install audio or television receivers, stereo systems, camcorders, video systems, or other electronic home entertainment equipment.

Sample of reported job titles: Electronic Technician, Field Service Representative, Field Service Technician, Home Theater Installer, Installer, Low Voltage Electrician, Satellite Installer, Service Technician, Television Analyzer, Television Repairman

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons. See more occupations related to this task.
  • Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders. See more occupations related to this task.
  • Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes. See more occupations related to this task.
  • Confer with customers to determine the nature of problems or to explain repairs. See more occupations related to this task.
  • Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings. See more occupations related to this task.
  • Instruct customers on the safe and proper use of equipment. See more occupations related to this task.
  • Compute cost estimates for labor and materials. See more occupations related to this task.
  • Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals. See more occupations related to this task.
  • Keep records of work orders and test and maintenance reports. See more occupations related to this task.
  • Make service calls to repair units in customers' homes, or return units to shops for major repairs. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Adjustable wrenches — Adjustable hand wrenches See more occupations related to this tool.
  • Blow torch — Mini blow torches See more occupations related to this tool.
  • Circuit tester — Cable ringers; Outlet testers See more occupations related to this tool.
  • Circuit tracers — Tone and probe kits See more occupations related to this tool.
  • Claw hammer — Nailing hammers See more occupations related to this tool.
  • Digital cameras — Digital still cameras See more occupations related to this tool.
  • Flaring tool — Cable flaring tools See more occupations related to this tool.
  • Hacksaw — Junior hacksaws See more occupations related to this tool.
  • Hex keys — Hex key sets See more occupations related to this tool.
  • High capacity removable media drives — Universal serial bus USB flash drives See more occupations related to this tool.
  • Hydraulic hand crimp tool — Hydraulic wire crimpers; Universal compression tools See more occupations related to this tool.
  • Inspection mirror — Installation inspection mirrors See more occupations related to this tool.
  • Insulated scissors — Insulated shears See more occupations related to this tool.
  • Insulated screwdriver — Insulated screwdrivers See more occupations related to this tool.
  • Ladders — Stepladders See more occupations related to this tool.
  • Levels — Spirit levels See more occupations related to this tool.
  • Longnose pliers — Longnosed pliers See more occupations related to this tool.
  • Magnetic tools — Pick-up tools See more occupations related to this tool.
  • Minivans or vans — Work vans See more occupations related to this tool.
  • Multimeters — Digital multimeters See more occupations related to this tool.
  • Multiple tip screwdriver — Multi-bit screwdriver sets See more occupations related to this tool.
  • Network punchdown tool — Krone tools See more occupations related to this tool.
  • Notebook computers — Laptop computers See more occupations related to this tool.
  • Nut drivers — Nut wrenches See more occupations related to this tool.
  • Power drills — Cordless drills See more occupations related to this tool.
  • Razor knives — Box cutters See more occupations related to this tool.
  • Saws — Drywall saws See more occupations related to this tool.
  • Screwdrivers — Flat head screwdrivers; Mains test screwdrivers; Phillips head screwdrivers; Pozi screwdrivers (see all 5 examples) See more occupations related to this tool.
  • Socket sets — Socket wrench sets See more occupations related to this tool.
  • Soldering iron — Gas soldering irons; Mains soldering irons See more occupations related to this tool.
  • Sound measuring apparatus or decibel meter — Sound level meters See more occupations related to this tool.
  • Stripping tools — Cable stripping tools; Coaxial cable strippers; Rotary coaxial cable strippers See more occupations related to this tool.
  • Stud finders — Stud sensors See more occupations related to this tool.
  • Tape measures — Lighted tape measures; Measuring tapes See more occupations related to this tool.
  • Torque wrenches See more occupations related to this tool.
  • Torx keys — Torx screwdrivers See more occupations related to this tool.
  • Voice data video cable tester — Network cable testers See more occupations related to this tool.
  • Voltage or current meters — Voltage detectors See more occupations related to this tool.
  • Wire and cable pulling device — Cable pulling tools See more occupations related to this tool.
  • Wire cutters — Splicer's snips; Wire cutting tools See more occupations related to this tool.
  • Wire labeling tool and printer — Labeling kits See more occupations related to this tool.
  • Wire or cable cutter — High-leverage cutters See more occupations related to this tool.

Technology used in this occupation:

  • Analytical or scientific software — Audio calibration software See more occupations related to this technology.
  • Mobile location based services software — Global Positioning System GPS software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. See more occupations related to this knowledge.
  • Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services. See more occupations related to this knowledge.
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. See more occupations related to this knowledge.
  • Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance. See more occupations related to this knowledge.
  • Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.

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Skills

  • Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance. See more occupations related to this skill.
  • Repairing — Repairing machines or systems using the needed tools. See more occupations related to this skill.
  • Troubleshooting — Determining causes of operating errors and deciding what to do about it. See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed. See more occupations related to this skill.
  • Installation — Installing equipment, machines, wiring, or programs to meet specifications. See more occupations related to this skill.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Equipment Selection — Determining the kind of tools and equipment needed to do a job. See more occupations related to this skill.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.

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Abilities

  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. See more occupations related to this ability.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness. See more occupations related to this ability.
  • Far Vision — The ability to see details at a distance. See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.

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Work Activities

  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.

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Detailed Work Activities

  • Test electrical circuits or components for proper functioning. See more occupations related to this activity.
  • Adjust equipment to ensure optimal performance. See more occupations related to this activity.
  • Disassemble equipment for maintenance or repair. See more occupations related to this activity.
  • Repair electronic equipment. See more occupations related to this activity.
  • Confer with customers or users to assess problems. See more occupations related to this activity.
  • Maintain repair or maintenance records. See more occupations related to this activity.
  • Interpret blueprints, specifications, or diagrams to inform installation, development or operation activities. See more occupations related to this activity.
  • Read technical information needed to perform maintenance or repairs. See more occupations related to this activity.
  • Calibrate equipment to specifications. See more occupations related to this activity.
  • Install audio or communications equipment. See more occupations related to this activity.
  • Estimate costs for labor or materials. See more occupations related to this activity.
  • Travel to work sites to perform installation, repair or maintenance work. See more occupations related to this activity.
  • Train customers in the use of products. See more occupations related to this activity.

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Work Context

  • Freedom to Make Decisions — 90% responded “A lot of freedom.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 83% responded “A lot of freedom.” See more occupations related to this work context.
  • Telephone — 91% responded “Every day.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 67% responded “Every day.” See more occupations related to this work context.
  • Contact With Others — 48% responded “Constant contact with others.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 59% responded “Very important.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 41% responded “More than half the time.” See more occupations related to this work context.
  • Face-to-Face Discussions — 56% responded “Every day.” See more occupations related to this work context.
  • Electronic Mail — 40% responded “Every day.” See more occupations related to this work context.
  • Exposed to Hazardous Conditions — 44% responded “Every day.” See more occupations related to this work context.
  • Time Pressure — 35% responded “Every day.” See more occupations related to this work context.
  • Duration of Typical Work Week — 43% responded “40 hours.” See more occupations related to this work context.
  • Spend Time Standing — 43% responded “More than half the time.” See more occupations related to this work context.

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
62   Post-secondary certificate Help
16   High school diploma or equivalent Help
13   Professional degree Help

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Credentials

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Interests

Interest code: RC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $17.35 hourly, $36,090 annual
State wages Local Salary Info
 
Employment (2012) 31,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 11,400
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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