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Summary Report for:
49-2097.00 - Electronic Home Entertainment Equipment Installers and Repairers

Repair, adjust, or install audio or television receivers, stereo systems, camcorders, video systems, or other electronic home entertainment equipment.

Sample of reported job titles: Electronic Technician, Home Theater Installer, Field Service Technician, Satellite Installer, Television Analyzer, Installer, Service Technician, Television Repairman, Field Service Representative, Low Voltage Electrician

View report: Summary  Details  Custom

Tasks  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Disassemble entertainment equipment and repair or replace loose, worn, or defective components and wiring, using hand tools and soldering irons.
  • Install, service, and repair electronic equipment or instruments such as televisions, radios, and videocassette recorders.
  • Calibrate and test equipment, and locate circuit and component faults, using hand and power tools and measuring and testing instruments such as resistance meters and oscilloscopes.
  • Confer with customers to determine the nature of problems or to explain repairs.
  • Tune or adjust equipment and instruments to obtain optimum visual or auditory reception, according to specifications, manuals, and drawings.
  • Instruct customers on the safe and proper use of equipment.
  • Compute cost estimates for labor and materials.
  • Read and interpret electronic circuit diagrams, function block diagrams, specifications, engineering drawings, and service manuals.
  • Keep records of work orders and test and maintenance reports.
  • Make service calls to repair units in customers' homes, or return units to shops for major repairs.

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Knowledge

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Repairing — Repairing machines or systems using the needed tools.
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

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Abilities

Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

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Work Activities

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

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Work Context

Freedom to Make Decisions — 90% responded “A lot of freedom.”
Structured versus Unstructured Work — 83% responded “A lot of freedom.”
Telephone — 91% responded “Every day.”
Indoors, Environmentally Controlled — 67% responded “Every day.”
Contact With Others — 48% responded “Constant contact with others.”
Importance of Being Exact or Accurate — 59% responded “Very important.”
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 41% responded “More than half the time.”
Face-to-Face Discussions — 56% responded “Every day.”
Electronic Mail — 40% responded “Every day.”
Exposed to Hazardous Conditions — 44% responded “Every day.”

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
62   Post-secondary certificate Help
16   High school diploma or equivalent Help
13   Professional degree Help

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Credentials

Find Training Find Certifications Find Licenses Find Apprenticeships

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Interests

Interest code: RC

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Persistence — Job requires persistence in the face of obstacles.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity — Job requires being honest and ethical.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

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Work Values

Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Related Occupations

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49-9061.00 Camera and Photographic Equipment Repairers
49-9062.00 Medical Equipment Repairers   Bright Outlook Bright Outlook  

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Wages & Employment Trends

Median wages (2013) $17.15 hourly, $35,660 annual
State wages Local Salary Info
 
Employment (2012) 31,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 11,400
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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