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Summary Report for:
53-6021.00 - Parking Lot Attendants

Park vehicles or issue tickets for customers in a parking lot or garage. May collect fee.

Sample of reported job titles: Front Services Agent, Guest Services Agent, Hiker, Parking Attendant, Parking Cashier, Parking Lot Attendant, Parking Ramp Attendant, Valet Attendant, Valet Parker, Valet Parking Attendant

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles. See more occupations related to this task.
  • Inspect vehicles to detect any damage. See more occupations related to this task.
  • Greet customers and open their car doors. See more occupations related to this task.
  • Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles. See more occupations related to this task.
  • Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips. See more occupations related to this task.
  • Explain and calculate parking charges, collect fees from customers, and respond to customer complaints. See more occupations related to this task.
  • Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots. See more occupations related to this task.
  • Provide customer assistance and information, such as giving directions or handling wheelchairs. See more occupations related to this task.
  • Keep parking areas clean and orderly to ensure that space usage is maximized. See more occupations related to this task.
  • Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle. See more occupations related to this task.
  • Patrol parking areas to prevent vehicle damage and vehicle or property thefts. See more occupations related to this task.
  • Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary. See more occupations related to this task.
  • Escort customers to their vehicles to ensure their safety. See more occupations related to this task.
  • Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration. See more occupations related to this task.
  • Lift, position, and remove barricades to open or close parking areas. See more occupations related to this task.
  • Perform personnel activities, such as supervising or scheduling employees. See more occupations related to this task.
  • Review motorists' identification before allowing them to enter parking facilities. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Barricades — Portable barricades See more occupations related to this tool.
  • Cash registers — Computerized cash registers See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Fertilizer spreaders or distributors — Salt spreaders See more occupations related to this tool.
  • Fire extinguishers — Portable fire extinguishers See more occupations related to this tool.
  • Flashlight — High power flashlights See more occupations related to this tool.
  • Hammers — Multipurpose hammers See more occupations related to this tool.
  • Kerosene or propane or natural gas or butane lantern — Lanterns See more occupations related to this tool.
  • Light trucks or sport utility vehicles — Light trucks See more occupations related to this tool.
  • Mallets See more occupations related to this tool.
  • Minivans or vans — Work vans See more occupations related to this tool.
  • Parking barrier gate — Barrier gates See more occupations related to this tool.
  • Photocopiers — Copy machines See more occupations related to this tool.
  • Point of sale payment terminal — Pay stations See more occupations related to this tool.
  • Power staple guns — Power staplers See more occupations related to this tool.
  • Safety vests — Reflective vests See more occupations related to this tool.
  • Scrubbing machines — Pavement sweepers See more occupations related to this tool.
  • Security cameras — Surveillance cameras See more occupations related to this tool.
  • Shears — Scissors See more occupations related to this tool.
  • Snow blowers — Snow removal blowers See more occupations related to this tool.
  • Ticket dispensing machines — Automatic ticket dispensers; Parking validation machines See more occupations related to this tool.
  • Traffic cones or delineators — Parking control cones See more occupations related to this tool.
  • Traffic signals — Handheld stop signs See more occupations related to this tool.
  • Two way radios — Mobile radios See more occupations related to this tool.
  • Utility knives See more occupations related to this tool.

Technology used in this occupation:

  • Electronic mail software — Email software; Microsoft Outlook See more occupations related to this technology.
  • Point of sale POS software — Payment processing software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. See more occupations related to this knowledge.

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Skills

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.

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Abilities

  • Far Vision — The ability to see details at a distance. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you. See more occupations related to this ability.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted. See more occupations related to this ability.

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Work Activities

  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.

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Detailed Work Activities

  • Inspect motor vehicles. See more occupations related to this activity.
  • Prepare cash for deposit or disbursement. See more occupations related to this activity.
  • Monitor surroundings to detect potential hazards. See more occupations related to this activity.
  • Request emergency personnel. See more occupations related to this activity.
  • Supervise employees. See more occupations related to this activity.
  • Drive passenger vehicles. See more occupations related to this activity.
  • Collect fares or payment from customers. See more occupations related to this activity.
  • Provide transportation information to passengers or customers. See more occupations related to this activity.
  • Direct vehicle traffic. See more occupations related to this activity.
  • Balance receipts. See more occupations related to this activity.
  • Assist customers to ensure comfort or safety. See more occupations related to this activity.
  • Assist passengers during vehicle boarding. See more occupations related to this activity.
  • Prepare employee work schedules. See more occupations related to this activity.
  • Maintain vehicles in good working condition. See more occupations related to this activity.
  • Clean facilities or work areas. See more occupations related to this activity.
  • Review customer information. See more occupations related to this activity.

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Work Context

  • Contact With Others — 76% responded “Constant contact with others.” See more occupations related to this work context.
  • Face-to-Face Discussions — 63% responded “Every day.” See more occupations related to this work context.
  • Deal With External Customers — 64% responded “Extremely important.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 44% responded “Continually or almost continually.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 39% responded “Extremely important.” See more occupations related to this work context.
  • In an Enclosed Vehicle or Equipment — 73% responded “Every day.” See more occupations related to this work context.
  • Physical Proximity — 52% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Spend Time Walking and Running — 54% responded “Continually or almost continually.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 45% responded “Continually or almost continually.” See more occupations related to this work context.
  • Work With Work Group or Team — 36% responded “Extremely important.” See more occupations related to this work context.
  • Telephone — 40% responded “Every day.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 48% responded “Very important results.” See more occupations related to this work context.
  • Outdoors, Exposed to Weather — 60% responded “Every day.” See more occupations related to this work context.
  • Coordinate or Lead Others — 39% responded “Important.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 51% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Exposed to Contaminants — 50% responded “Every day.” See more occupations related to this work context.
  • Consequence of Error — 45% responded “Extremely serious.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 59% responded “Every day.” See more occupations related to this work context.
  • Outdoors, Under Cover — 56% responded “Every day.” See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 40% responded “Every day.” See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 40% responded “Every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 51% responded “Some freedom.” See more occupations related to this work context.
  • Spend Time Bending or Twisting the Body — 31% responded “About half the time.” See more occupations related to this work context.
  • Frequency of Decision Making — 43% responded “Every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 27% responded “Moderate responsibility.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 27% responded “Not important at all.” See more occupations related to this work context.
  • Spend Time Sitting — 42% responded “About half the time.” See more occupations related to this work context.
  • Spend Time Standing — 45% responded “About half the time.” See more occupations related to this work context.
  • Time Pressure — 36% responded “Never.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
61   High school diploma or equivalent Help
38   Less than high school diploma
1   Bachelor's degree

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Credentials

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Interests

Interest code: RC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $9.52 hourly, $19,800 annual
State wages Local Salary Info
 
Employment (2012) 128,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 70,900
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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