Summary Report for:
53-6021.00 - Parking Lot Attendants
Park vehicles or issue tickets for customers in a parking lot or garage. May collect fee.
Sample of reported job titles: Front Services Agent, Guest Services Agent, Hiker, Parking Attendant, Parking Cashier, Parking Lot Attendant, Parking Ramp Attendant, Valet Attendant, Valet Parker, Valet Parking Attendant
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
- Greet customers and open their car doors.
- Calculate parking charges, and collect fees from customers.
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
- Lift, position, and remove barricades to open or close parking areas.
- Inspect vehicles to detect any damage.
- Review motorists' identification before allowing them to enter parking facilities.
- Escort customers to their vehicles to ensure their safety.
- Service vehicles with gas, oil, and water.
Tools & Technology
Tools used in this occupation:
- Barricades — Portable barricades
- Cash registers — Computerized cash registers
- Desktop computers
- Fertilizer spreaders or distributors — Salt spreaders
- Fire extinguishers — Portable fire extinguishers
- Flashlight — High power flashlights
- Hammers — Multipurpose hammers
- Kerosene or propane or natural gas or butane lantern — Lanterns
- Light trucks or sport utility vehicles — Light trucks
- Minivans or vans — Work vans
- Parking barrier gate — Barrier gates
- Photocopiers — Copy machines
- Point of sale payment terminal — Pay stations
- Power staple guns — Power staplers
- Safety vests — Reflective vests
- Scrubbing machines — Pavement sweepers
- Security cameras — Surveillance cameras
- Shears — Scissors
- Snow blowers — Snow removal blowers
- Ticket dispensing machines — Automatic ticket dispensers; Parking validation machines
- Traffic cones or delineators — Parking control cones
- Traffic signals — Handheld stop signs
- Two way radios — Mobile radios
- Utility knives
Technology used in this occupation:
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Speaking — Talking to others to convey information effectively.
- Service Orientation — Actively looking for ways to help people.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Negotiation — Bringing others together and trying to reconcile differences.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Far Vision — The ability to see details at a distance.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
- Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
- Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
- Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Night Vision — The ability to see under low light conditions.
- Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
- Speed of Limb Movement — The ability to quickly move the arms and legs.
- Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
- Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
- Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
- Inspect motor vehicles.
- Monitor surroundings to detect potential hazards.
- Drive passenger vehicles.
- Collect fares or payment from customers.
- Direct vehicle traffic.
- Assist customers to ensure comfort or safety.
- Assist passengers during vehicle boarding.
- Maintain vehicles in good working condition.
- Clean facilities or work areas.
- Review customer information.
- Contact With Others — 82% responded “Constant contact with others.”
- Deal With Unpleasant or Angry People — 70% responded “Every day.”
- Physical Proximity — 52% responded “Very close (near touching).”
- Spend Time Making Repetitive Motions — 63% responded “Continually or almost continually.”
- Freedom to Make Decisions — 49% responded “Some freedom.”
- Importance of Being Exact or Accurate — 30% responded “Very important.”
- Outdoors, Exposed to Weather — 75% responded “Every day.”
- Exposed to Contaminants — 60% responded “Every day.”
- Frequency of Decision Making — 64% responded “Every day.”
- Work With Work Group or Team — 54% responded “Extremely important.”
- Spend Time Walking and Running — 64% responded “More than half the time.”
- Deal With External Customers — 19% responded “Important.”
- In an Enclosed Vehicle or Equipment — 59% responded “Every day.”
- Spend Time Standing — 26% responded “Continually or almost continually.”
- Very Hot or Cold Temperatures — 67% responded “Every day.”
- Frequency of Conflict Situations — 58% responded “Every day.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 38% responded “Continually or almost continually.”
- Face-to-Face Discussions — 53% responded “Every day.”
- Responsibility for Outcomes and Results — 26% responded “Limited responsibility.”
- Spend Time Bending or Twisting the Body — 18% responded “Less than half the time.”
- Impact of Decisions on Co-workers or Company Results — 33% responded “Important results.”
- Responsible for Others' Health and Safety — 25% responded “Limited responsibility.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 24% responded “Never.”
- Importance of Repeating Same Tasks — 29% responded “Extremely important.”
- Outdoors, Under Cover — 42% responded “Never.”
- Level of Competition — 29% responded “Extremely competitive.”
- Structured versus Unstructured Work — 23% responded “A lot of freedom.”
- Telephone — 22% responded “Never.”
|Title||Job Zone One: Little or No Preparation Needed|
|Education||Some of these occupations may require a high school diploma or GED certificate.|
|Related Experience||Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.|
|Job Training||Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.|
|Job Zone Examples||These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, nonfarm animal caretakers, continuous mining machine operators, and waiters/waitresses.|
|SVP Range||(Below 4.0)|
Percentage of Respondents
|Education Level Required|
|Not available||High school diploma or equivalent|
|Not available||Less than high school diploma|
|Not available||Post-secondary certificate|
Interest code: RC
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Persistence — Job requires persistence in the face of obstacles.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Integrity — Job requires being honest and ethical.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Wages & Employment Trends
|Median wages (2014)||$9.52 hourly, $19,800 annual|
|Employment (2012)||128,000 employees|
|Projected growth (2012-2022)||Slower than average (3% to 7%)|
|Projected job openings (2012-2022)||70,900|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.