- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Occupations with related tasks Save Table: XLSX CSV
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
- Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
- Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration.
- Specify power supply requirements and configuration.
- Confer with data processing or project managers to obtain information on limitations or capabilities for data processing projects.
- Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces.
- Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
- Coordinate installation of software system.
- Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design.
- Determine system performance standards.
- Develop or direct software system testing or validation procedures, programming, or documentation.
- Modify existing software to correct errors, adapt it to new hardware, or upgrade interfaces and improve performance.
- Monitor functioning of equipment to ensure system operates in conformance with specifications.
- Prepare reports or correspondence concerning project specifications, activities, or status.
- Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
- Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
- Supervise and assign work to programmers, designers, technologists, technicians, or other engineering or scientific personnel.
- Supervise the work of programmers, technologists and technicians and other engineering and scientific personnel.
- Train users to use new or modified equipment.
- Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
- Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
- Obtain and evaluate information on factors such as reporting formats required, costs, or security needs to determine hardware configuration.
- Specify power supply requirements and configuration.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Determine computer software or hardware needed to set up or alter systems.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
- Consult with management to ensure agreement on system principles.
- Expand or modify system to serve new purposes or improve work flow.
- Train staff and users to work with computer systems and programs.
- Assess the usefulness of pre-developed application packages and adapt them to a user environment.
- Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.
- Develop, document, and revise system design procedures, test procedures, and quality standards.
- Recommend new equipment or software packages.
- Define the goals of the system and devise flow charts and diagrams describing logical operational steps of programs.
- Confer with clients regarding the nature of the information processing or computation needs a computer program is to address.
- Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.
- Supervise computer programmers or other systems analysts or serve as project leaders for particular systems projects.
- Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
- Specify inputs accessed by the system and plan the distribution and use of the results.
- Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling, and information engineering.
- Determine computer software or hardware needed to set up or alter systems.
- Interview or survey workers, observe job performance, or perform the job to determine what information is processed and how it is processed.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Configure, monitor, and maintain email applications or virus protection software.
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use.
- Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Analyze equipment performance records to determine the need for repair or replacement.
- Confer with network users about solutions to existing system problems.
- Design, configure, and test computer hardware, networking software and operating system software.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Load computer tapes and disks, and install software and printer paper or forms.
- Train people in computer system use.
- Maintain logs related to network functions, as well as maintenance and repair records.
- Coordinate with vendors and with company personnel to facilitate purchases.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain an inventory of parts for emergency repairs.
- Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
- Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
- Identify need for initial or supplemental project resources.
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Confer with project personnel to identify and resolve problems.
- Initiate, review, or approve modifications to project plans.
- Schedule and facilitate meetings related to information technology projects.
- Direct or coordinate activities of project personnel.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Perform risk assessments to develop response strategies.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Identify, review, or select vendors or consultants to meet project needs.
- Develop and manage annual budgets for information technology projects.
- Establish and execute a project communication plan.
- Develop and manage work breakdown structure (WBS) of information technology projects.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Coordinate recruitment or selection of project personnel.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Monitor or track project milestones and deliverables.
- Submit project deliverables, ensuring adherence to quality standards.
- Assess current or future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods.
- Identify need for initial or supplemental project resources.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
- Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
- Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Review and evaluate requests from engineers, managers, and technicians for system modifications.
- Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
- Document procedures for hardware and software installation and use.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Instruct in use of voice, video, and data communications systems.
- Implement or perform preventive maintenance, backup, or recovery procedures.
- Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.
- Document technical specifications and operating standards for telecommunications equipment.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Estimate costs for system or component implementation and operation.
- Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
- Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
- Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
- Prepare system activity and performance reports.
- Implement controls to provide security for operating systems, software, and data.
- Manage user access to systems and equipment through account management and password administration.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Monitor and analyze system performance, such as network traffic, security, and capacity.
- Supervise maintenance of telecommunications equipment.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.
- Evaluate precision and accuracy of production and testing equipment and engineering drawings to formulate corrective action plan.
- Apply statistical methods and perform mathematical calculations to determine manufacturing processes, staff requirements, and production standards.
- Estimate production costs, cost saving methods, and the effects of product design changes on expenditures for management review, action, and control.
- Plan and establish sequence of operations to fabricate and assemble parts or products and to promote efficient utilization.
- Confer with clients, vendors, staff, and management personnel regarding purchases, product and production specifications, manufacturing capabilities, or project status.
- Communicate with management and user personnel to develop production and design standards.
- Recommend methods for improving utilization of personnel, material, and utilities.
- Record or oversee recording of information to ensure currency of engineering drawings and documentation of production problems.
- Draft and design layout of equipment, materials, and workspace to illustrate maximum efficiency using drafting tools and computer.
- Direct workers engaged in product measurement, inspection, and testing activities to ensure quality control and reliability.
- Develop manufacturing methods, labor utilization standards, and cost analysis systems to promote efficient staff and facility utilization.
- Review production schedules, engineering specifications, orders, and related information to obtain knowledge of manufacturing methods, procedures, and activities.
- Complete production reports, purchase orders, and material, tool, and equipment lists.
- Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability, or minimize costs.
- Implement methods and procedures for disposition of discrepant material and defective or damaged parts, and assess cost and responsibility.
- Study operations sequence, material flow, functional statements, organization charts, and project information to determine worker functions and responsibilities.
- Formulate sampling procedures and designs and develop forms and instructions for recording, evaluating, and reporting quality and reliability data.
- Regulate and alter workflow schedules according to established manufacturing sequences and lead times to expedite production operations.
- Schedule deliveries based on production forecasts, material substitutions, storage and handling facilities, and maintenance requirements.
- Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.
- Evaluate precision and accuracy of production and testing equipment and engineering drawings to formulate corrective action plan.
- Apply statistical methods and perform mathematical calculations to determine manufacturing processes, staff requirements, and production standards.
- Analyze test data to identify defects or determine calibration requirements.
- Attend conferences, workshops, or other training sessions to learn about new tools or methods.
- Calibrate devices by comparing measurements of pressure, temperature, humidity, or other environmental conditions to known standards.
- Conduct calibration tests to determine performance or reliability of mechanical, structural, or electromechanical equipment.
- Develop new calibration methods or techniques based on measurement science, analyses, or calibration requirements.
- Disassemble and reassemble equipment for inspection.
- Draw plans for developing jigs, fixtures, instruments, or other devices.
- Maintain or repair measurement devices or equipment used for calibration testing.
- Operate metalworking machines to fabricate housings, jigs, fittings, or fixtures.
- Order replacement parts for malfunctioning equipment.
- Plan sequences of calibration tests according to equipment specifications and scientific principles.
- Read blueprints, schematics, diagrams, or technical orders.
- Verify part dimensions or clearances using precision measuring instruments to ensure conformance to specifications.
- Visually inspect equipment to detect surface defects.
- Write and submit reports about the results of calibration tests.
- Analyze test data to identify defects or determine calibration requirements.
- Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
- Formulate mathematical or simulation models of problems, relating constants and variables, restrictions, alternatives, conflicting objectives, and their numerical parameters.
- Perform validation and testing of models to ensure adequacy, and reformulate models, as necessary.
- Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
- Present the results of mathematical modeling and data analysis to management or other end users.
- Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
- Analyze information obtained from management to conceptualize and define operational problems.
- Prepare management reports defining and evaluating problems and recommending solutions.
- Define data requirements, and gather and validate information, applying judgment and statistical tests.
- Observe the current system in operation, and gather and analyze information about each of the component problems, using a variety of sources.
- Break systems into their components, assign numerical values to each component, and examine the mathematical relationships between them.
- Design, conduct, and evaluate experimental operational models in cases where models cannot be developed from existing data.
- Educate staff in the use of mathematical models.
- Specify manipulative or computational methods to be applied to models.
- Develop and apply time and cost networks to plan, control, and review large projects.
- Develop business methods and procedures, including accounting systems, file systems, office systems, logistics systems, and production schedules.
- Study and analyze information about alternative courses of action to determine which plan will offer the best outcomes.
- Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
- Synthesize current business intelligence or trend data to support recommendations for action.
- Maintain library of model documents, templates, or other reusable knowledge assets.
- Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
- Manage timely flow of business intelligence information to users.
- Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
- Analyze competitive market strategies through analysis of related product, market, or share trends.
- Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
- Identify or monitor current and potential customers, using business intelligence tools.
- Disseminate information regarding tools, reports, or metadata enhancements.
- Provide technical support for existing reports, dashboards, or other tools.
- Identify and analyze industry or geographic trends with business strategy implications.
- Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
- Create or review technical design documentation to ensure the accurate development of reporting solutions.
- Analyze technology trends to identify markets for future product development or to improve sales of existing products.
- Document specifications for business intelligence or information technology reports, dashboards, or other outputs.
- Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- Research the target audience of projects.
- Key information into computer equipment to create layouts for client or supervisor.
- Review final layouts and suggest improvements, as needed.
- Determine size and arrangement of illustrative material and copy, and select style and size of type.
- Develop graphics and layouts for product illustrations, company logos, and Web sites.
- Create designs, concepts, and sample layouts, based on knowledge of layout principles and esthetic design concepts.
- Use computer software to generate new images.
- Prepare digital files for printing.
- Confer with clients to discuss and determine layout design.
- Draw and print charts, graphs, illustrations, and other artwork, using computer.
- Mark up, paste, and assemble final layouts to prepare layouts for printer.
- Study illustrations and photographs to plan presentation of materials, products, or services.
- Maintain archive of images, photos, or previous work products.
- Prepare notes and instructions for workers who assemble and prepare final layouts for printing.
- Prepare illustrations or rough sketches of material, discussing them with clients or supervisors and making necessary changes.
- Research new software or design concepts.
- Produce still and animated graphics for on-air and taped portions of television news broadcasts, using electronic video equipment.
- Photograph layouts, using camera, to make layout prints for supervisors or clients.
- Write or edit copy for clients.
- Research the target audience of projects.
- Identify or develop reverse-engineering tools to improve system capabilities or detect vulnerabilities.
- Adhere to legal policies and procedures related to handling digital media.
- Analyze log files or other digital information to identify the perpetrators of network intrusions.
- Conduct predictive or reactive analyses on security measures to support cyber security initiatives.
- Create system images or capture network settings from information technology environments to preserve as evidence.
- Develop plans for investigating alleged computer crimes, violations, or suspicious activity.
- Develop policies or requirements for data collection, processing, or reporting.
- Duplicate digital evidence to use for data recovery and analysis procedures.
- Maintain cyber defense software or hardware to support responses to cyber incidents.
- Maintain knowledge of laws, regulations, policies or other issuances pertaining to digital forensics or information privacy.
- Perform file signature analysis to verify files on storage media or discover potential hidden files.
- Perform forensic investigations of operating or file systems.
- Perform web service network traffic analysis or waveform analysis to detect anomalies, such as unusual events or trends.
- Preserve and maintain digital forensic evidence for analysis.
- Recommend cyber defense software or hardware to support responses to cyber incidents.
- Recover data or decrypt seized data.
- Write and execute scripts to automate tasks, such as parsing large data files.
- Write cyber defense recommendations, reports, or white papers using research or experience.
- Write reports, sign affidavits, or give depositions for legal proceedings.
- Write technical summaries to report findings.
- Identify or develop reverse-engineering tools to improve system capabilities or detect vulnerabilities.
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Maintain and develop positive business relationships with a customer's key personnel involved in, or directly relevant to, a logistics activity.
- Manage subcontractor activities, reviewing proposals, developing performance specifications, and serving as liaisons between subcontractors and organizations.
- Develop proposals that include documentation for estimates.
- Review logistics performance with customers against targets, benchmarks, and service agreements.
- Direct availability and allocation of materials, supplies, and finished products.
- Redesign the movement of goods to maximize value and minimize costs.
- Explain proposed solutions to customers, management, or other interested parties through written proposals and oral presentations.
- Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, and ensuring the availability of resources.
- Perform managerial duties such as hiring and training employees and overseeing facility needs or requirements.
- Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
- Report project plans, progress, and results.
- Protect and control proprietary materials.
- Stay informed of logistics technology advances and apply appropriate technology to improve logistics processes.
- Develop and implement technical project management tools, such as plans, schedules, and responsibility and compliance matrices.
- Provide project management services, including the provision and analysis of technical data.
- Manage the logistical aspects of product life cycles, including coordination or provisioning of samples, and the minimization of obsolescence.
- Perform system lifecycle cost analysis and develop component studies.
- Plan, organize, and execute logistics support activities, such as maintenance planning, repair analysis, and test equipment recommendations.
- Participate in the assessment and review of design alternatives and design change proposal impacts.
- Direct and support the compilation and analysis of technical source data necessary for product development.
- Support the development of training materials and technical manuals.
- Develop an understanding of customers' needs and take actions to ensure that such needs are met.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
- Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
- Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
- Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
- Develop, document, or maintain standards, best practices, or system usage procedures.
- Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
- Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
- Write, review, or execute plans for testing new or established document management systems.
- Monitor regulatory activity to maintain compliance with records and document management laws.
- Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
- Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
- Document technical functions and specifications for new or proposed content management systems.
- Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
- Consult with end users regarding problems in accessing electronic content.
- Propose recommendations for improving content management system capabilities.
- Operate data capture technology to import digitized documents into document management system.
- Prepare support documentation and training materials for end users of document management systems.
- Search electronic sources, such as databases or repositories, or manual sources for information.
- Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
- Analyze, interpret, or disseminate system performance data.
- Assist in the assessment, acquisition, or deployment of new electronic document management systems.
- Conduct needs assessments to identify document management requirements of departments or end users.
- Identify system data, hardware, or software components required to meet user needs.
- Verify stability, interoperability, portability, security, or scalability of system architecture.
- Develop system engineering, software engineering, system integration, or distributed system architectures.
- Collaborate with engineers or software developers to select appropriate design solutions or ensure the compatibility of system components.
- Communicate with staff or clients to understand specific system requirements.
- Research, test, or verify proper functioning of software patches and fixes.
- Provide advice on project costs, design concepts, or design changes.
- Perform security analyses of developed or packaged software components.
- Provide technical guidance or support for the development or troubleshooting of systems.
- Document design specifications, installation instructions, and other system-related information.
- Communicate project information through presentations, technical reports, or white papers.
- Define and analyze objectives, scope, issues, or organizational impact of information systems.
- Monitor system operation to detect potential problems.
- Design and conduct hardware or software tests.
- Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.
- Provide customers or installation teams guidelines for implementing secure systems.
- Establish functional or system standards to address operational requirements, quality requirements, and design constraints.
- Investigate system component suitability for specified purposes, and make recommendations regarding component use.
- Complete models and simulations, using manual or automated tools, to analyze or predict system performance under different operating conditions.
- Develop or approve project plans, schedules, or budgets.
- Develop efficient and effective system controllers.
- Evaluate existing systems to determine effectiveness, and suggest changes to meet organizational requirements.
- Configure servers to meet functional specifications.
- Direct the analysis, development, and operation of complete computer systems.
- Develop application-specific software.
- Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.
- Direct the installation of operating systems, network or application software, or computer or network hardware.
- Train system users in system operation or maintenance.
- Identify system data, hardware, or software components required to meet user needs.
- Analyze user needs to determine technical requirements.
- Write supporting code for Web applications or Web sites.
- Design, build, or maintain Web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
- Back up files from Web sites to local directories for instant recovery in case of problems.
- Select programming languages, design tools, or applications.
- Evaluate code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems.
- Develop databases that support Web applications and Web sites.
- Perform Web site tests according to planned schedules, or after any Web site or product revision.
- Perform or direct Web site updates.
- Maintain understanding of current Web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Respond to user email inquiries, or set up automated systems to send responses.
- Renew domain name registrations.
- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
- Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
- Collaborate with management or users to develop e-commerce strategies and to integrate these strategies with Web sites.
- Document test plans, testing procedures, or test results.
- Establish appropriate server directory trees.
- Recommend and implement performance improvements.
- Document technical factors such as server load, bandwidth, database performance, and browser and device types.
- Develop or implement procedures for ongoing Web site revision.
- Create Web models or prototypes that include physical, interface, logical, or data models.
- Provide clear, detailed descriptions of Web site specifications, such as product features, activities, software, communication protocols, programming languages, and operating systems software and hardware.
- Evaluate or recommend server hardware or software.
- Monitor security system performance logs to identify problems and notify security specialists when problems occur.
- Install and configure hypertext transfer protocol (HTTP) servers and associated operating systems.
- Research, document, rate, or select alternatives for Web architecture or technologies.
- Develop system interaction or sequence diagrams.
- Design and implement Web site security measures, such as firewalls and message encryption.
- Incorporate technical considerations into Web site design plans, such as budgets, equipment, performance requirements, and legal issues including accessibility and privacy.
- Analyze user needs to determine technical requirements.
- Identify or address interoperability requirements.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Identify or document backup or recovery plans.
- Back up or modify applications and related data to provide for disaster recovery.
- Correct testing-identified problems, or recommend actions for their resolution.
- Identify, standardize, and communicate levels of access and security.
- Determine sources of Web page or server problems, and take action to correct such problems.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Implement Web site security measures, such as firewalls or message encryption.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
- Document application and Web site changes or change procedures.
- Track, compile, and analyze Web site usage data.
- Test backup or recovery plans regularly and resolve any problems.
- Recommend Web site improvements, and develop budgets to support recommendations.
- Review or update Web page content or links in a timely manner, using appropriate tools.
- Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Set up or maintain monitoring tools on Web servers or Web sites.
- Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Develop or document style guidelines for Web site content.
- Develop Web site performance metrics.
- Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
- Develop or implement procedures for ongoing Web site revision.
- Check and analyze operating system or application log files regularly to verify proper system performance.
- Provide training or technical assistance in Web site implementation or use.
- Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
- Inform Web site users of problems, problem resolutions, or application changes and updates.
- Document installation or configuration procedures to allow maintenance and repetition.
- Develop testing routines and procedures.
- Test new software packages for use in Web operations or other applications.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
- Evaluate or recommend server hardware or software.
- Administer internet or intranet infrastructure, including Web, file, and mail servers.
- Identify or address interoperability requirements.
