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How do they match:
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
1
O*NET-SOC Title
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling
Services
5
Alternate Occupation Titles
Service
Captain
Service
Chief
Service
Industry Coordinator
Service
Superintendent
Hotel
Services
Supervisor
6
Tasks
Serve
as a point of contact between managerial staff and leaders of recreational or entertainment activities.
Apply
customer
feedback to
service
improvement efforts.
Assign work schedules, following work requirements, to ensure quality and timely delivery of
service.
Furnish
customers
with information on events or activities.
Observe and evaluate workers' appearance and performance to ensure quality
service
and compliance with specifications.
Resolve
customer
complaints regarding worker performance or
services
rendered.
4
Detailed Work Activities
Develop plans for programs or
services.
Resolve
customer
complaints or problems.
Supervise
service
workers.
Train
service
staff.
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O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
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U.S. Department of Labor
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Creative Commons CC-BY
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How do they match: 39-1014.00 - First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
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Site updated November 19, 2024
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