The Broadband Premises Installation - Fundamentals course provides a broadband technician with the fundamental knowledge needed to perform a multi-service installation including high-speed data services, video services and telephony. The learner will learn about the required tools, equipment, skills, and procedures needed to connect a customer via an aerial or underground drop. They will learn about the importance of bonding and grounding, running cables in a home and how to connect the latest data, video, and voice equipment to maximize the customer experience.
The Broadband Premises Installation Fundamentals course is part of the Broadband Premises Installation and Service interactive learning journey. BPI covers the knowledge required to install, maintain and troubleshoot triple-play services (video, voice, and data) for cable telecommunications customers. This interactive course includes delivering positive customer service, RF theory, troubleshooting, test equipment, common measurements, and service restoration related to industry-wide standards and practices. The course also provides instruction in the latest technologies, such as MoCA, home networking, Wi-Fi, and untethered devices.
