Related Detailed Work Activity (DWA) Search
11-9081.00 — Lodging Managers

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	Provide basic information to guests, visitors, or clients.
	Resolve customer complaints or problems.
	Manage organizational or project budgets.
	Confer with organizational members to accomplish work activities.
	Monitor flow of cash or other resources.
	Monitor facilities or operational systems.
	Coordinate operational activities with external stakeholders.
	Conduct employee training programs.
	Evaluate employee performance.
	Monitor activities of individuals to ensure safety or compliance with rules.
	Monitor performance of organizational members or partners.
	Direct administrative or support services.
	Inspect condition or functioning of facilities or equipment.
	Prepare staff schedules or work assignments.
	Collect payments for goods or services.
	Hire personnel.
	Interview employees, customers, or others to collect information.
	Purchase materials, equipment, or other resources.
	Schedule product or material transportation.
	Maintain operational records.
	Develop operating strategies, plans, or procedures.
	Develop organizational policies or programs.
	Document organizational or operational procedures.
	Implement organizational process or policy changes.
	Promote products, services, or programs.
	Manage guest services.
	Perform manual service or maintenance tasks.