Animal Control Workers
Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.
Sample of reported job titles:
ACO (Animal Control Officer), Animal Attendant, Animal Cruelty Investigator, Animal Enforcement Officer, Animal Instructor Officer, Animal Ordinance Enforcement Officer, Animal Park Code Enforcement Officer, Animal Safety Officer, Animal Services Officer, Community Service Officer
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Tasks
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Write reports of activities, and maintain files of impoundments and dispositions of animals.
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Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
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Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
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Contact animal owners to inform them that their pets are at animal holding facilities.
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Educate the public about animal welfare, and animal control laws and regulations.
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Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
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Answer inquiries from the public concerning animal control operations.
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Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
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Prepare for prosecutions related to animal treatment, and give evidence in court.
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Supply animals with food, water, and personal care.
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Issue warnings or citations in connection with animal-related offenses, or contact police to report violations and request arrests.
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Euthanize rabid, unclaimed, or severely injured animals.
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Clean facilities and equipment such as dog pens and animal control trucks.
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Organize the adoption of unclaimed animals.
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Examine animal licenses, and inspect establishments housing animals for compliance with laws.
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Train police officers in dog handling and training techniques for tracking, crowd control, and narcotics and bomb detection.
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Deliver educational presentations on wildlife topics, such as animal safety, at schools and community events.
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Pick up deceased animals from roadways and dispose of the animal carcasses.
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Testify at court hearings when citations are contested.
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Transport injured or ill wildlife to rescues.
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Technology Skills
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Data base user interface and query software — Animal Shelter Manager; ARK Software Ark Shelter Software; Microsoft Access

; TRAX Animal Control and Dog Warden Officer Software
; 4 more
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Document management software — Microsoft SharePoint
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Electronic mail software — Microsoft Outlook
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Enterprise resource planning ERP software — SAP software
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Geographic information system — Esri ArcGIS; Geographic information system GIS software; Geographic information system GIS systems
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Internet browser software — Web browser software
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Office suite software — Microsoft Office software
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Operating system software — Microsoft Windows
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Presentation software — Microsoft PowerPoint
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Process mapping and design software — Microsoft Visio
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Spreadsheet software — Microsoft Excel
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Word processing software — Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
In Demand skills are frequently included in employer job postings for this occupation.
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Work Activities
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Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
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Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
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Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
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Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
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Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
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Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
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Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
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Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
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Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
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Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
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Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
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Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
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Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
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Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
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Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
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Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
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Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
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Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
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Detailed Work Activities
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Examine crime scenes to obtain evidence.
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Interview people to gather information about criminal activities.
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Investigate illegal or suspicious activities.
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Maintain operational records.
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Write operational reports.
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Check physical condition of people or animals.
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Issue warnings or citations.
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Inform the public about policies, services or procedures.
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Provide care for animals.
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Use weapons or physical force to maintain security.
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Testify at legal or legislative proceedings.
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Collaborate with law enforcement or security agencies to respond to incidents.
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Clean facilities or equipment.
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Examine personal documentation to ensure that it is valid.
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Inspect facilities to ensure compliance with security or safety regulations.
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Train personnel to enhance job skills.
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Work Context
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Telephone Conversations — 100% responded “Every day.”
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Face-to-Face Discussions with Individuals and Within Teams — 96% responded “Every day.”
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In an Enclosed Vehicle or Operate Enclosed Equipment — 96% responded “Every day.”
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E-Mail — 92% responded “Every day.”
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Outdoors, Exposed to All Weather Conditions — 92% responded “Every day.”
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Deal With External Customers or the Public in General — 81% responded “Extremely important.”
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Dealing With Unpleasant, Angry, or Discourteous People — 68% responded “Every day.”
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Contact With Others — 69% responded “Constant contact with others.”
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Exposed to Contaminants — 73% responded “Every day.”
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Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable — 73% responded “Every day.”
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Frequency of Decision Making — 73% responded “Every day.”
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Freedom to Make Decisions — 58% responded “A lot of freedom.”
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Exposed to Disease or Infections — 62% responded “Every day.”
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Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 76% responded “Every day.”
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Written Letters and Memos — 50% responded “Every day.”
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Conflict Situations — 50% responded “Every day.”
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Impact of Decisions on Co-workers or Company Results — 50% responded “Very important results.”
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Determine Tasks, Priorities and Goals — 50% responded “Some freedom.”
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Exposed to Minor Burns, Cuts, Bites, or Stings — 58% responded “Every day.”
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Indoors, Not Environmentally Controlled — 62% responded “Every day.”
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Importance of Being Exact or Accurate — 38% responded “Extremely important.”
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Exposed to Very Hot or Cold Temperatures — 42% responded “Once a week or more but not every day.”
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Work With or Contribute to a Work Group or Team — 38% responded “Extremely important.”
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Consequence of Error — 46% responded “Extremely serious.”
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Indoors, Environmentally Controlled — 42% responded “Every day.”
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Time Pressure — 38% responded “Every day.”
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Duration of Typical Work Week — 50% responded “More than 40 hours.”
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Exposed to Extremely Bright or Inadequate Lighting Conditions — 38% responded “Every day.”
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Outdoors, Under Cover — 46% responded “Every day.”
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Physical Proximity — 38% responded “Moderately close (at arm's length).”
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Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 38% responded “More than half the time.”
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Health and Safety of Other Workers — 35% responded “Very high responsibility.”
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Importance of Repeating Same Tasks — 31% responded “Important.”
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Exposed to Cramped Work Space, Awkward Positions — 35% responded “Once a week or more but not every day.”
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Coordinate or Lead Others in Accomplishing Work Activities — 35% responded “Fairly important.”
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Spend Time Standing — 38% responded “About half the time.”
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Exposed to Hazardous Equipment — 23% responded “Every day.”
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Dealing with Violent or Physically Aggressive People — 52% responded “Once a month or more but not every week.”
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
- SVP Range
- (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- State licenses
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Apprenticeship Opportunities
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Skills
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Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking — Talking to others to convey information effectively.
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Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Coordination — Adjusting actions in relation to others' actions.
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Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
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Service Orientation — Actively looking for ways to help people.
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Time Management — Managing one's own time and the time of others.
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Writing — Communicating effectively in writing as appropriate for the needs of the audience.
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Knowledge
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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
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Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
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Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
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Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
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Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
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Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
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Abilities
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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Speech Clarity — The ability to speak clearly so others can understand you.
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Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
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Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
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Far Vision — The ability to see details at a distance.
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Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
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Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
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Speech Recognition — The ability to identify and understand the speech of another person.
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Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
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Written Comprehension — The ability to read and understand information and ideas presented in writing.
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Written Expression — The ability to communicate information and ideas in writing so others will understand.
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Interests
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Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
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Work Styles
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Stress Tolerance — A tendency to cope and function effectively in stressful situations at work.
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Self-Control — A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
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Integrity — A tendency to be honest and ethical at work.
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Dependability — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
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Wages & Employment Trends
- Median wages (2024)
- $22.03 hourly, $45,830 annual
- State wages
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- Local wages
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- Employment (2024)
- 12,200 employees
- Projected growth (2024-2034)
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Average (3% to 4%)
- Projected job openings (2024-2034)
- 1,300
- State trends
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- Top industries (2024)
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Source: Bureau of Labor Statistics 2024 wage data
external site and 2024-2034 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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Professional Associations
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Sources are listed to provide additional information on related jobs, specialties, and/or industries.
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