Hot Technologies 43-4051.00 - Customer Service Representatives Bright Outlook  

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Percentage	Technology Skill
12	Microsoft Office software
10	Microsoft Excel
7	Microsoft Outlook
3	Microsoft Word
3	Microsoft PowerPoint
1	Salesforce software
1	SAP software
Under 1%	Microsoft Windows
Under 1%	Microsoft Access
Under 1%	Adobe Illustrator
Under 1%	Intuit QuickBooks
Under 1%	Zoom
Under 1%	Microsoft SharePoint
Under 1%	Microsoft Teams
Under 1%	Slack
Under 1%	Apple macOS
Under 1%	Adobe Photoshop
Under 1%	Oracle PeopleSoft
Under 1%	Yardi software
Under 1%	Google Docs
Under 1%	Microsoft Dynamics
Under 1%	Kronos Workforce Timekeeper
Under 1%	Adobe Acrobat
Under 1%	Adobe Creative Cloud software
Under 1%	LinkedIn
Under 1%	Facebook
Under 1%	Oracle Database

Source: Lightcast external site job postings data for the US nationwide between July 1, 2022 and June 30, 2023. “Percentage” represents the ratio of unique postings which mention the skill to all unique postings linked to the O*NET-SOC occupation.