Illinois Wages 43-4051.00 - Customer Service Representatives Bright Outlook  

In Illinois:

  • Workers on average earn $46,130.
  • 10% of workers earn $33,590 or less.
  • 10% of workers earn $71,400 or more.

In the United States:

  • Workers on average earn $44,770.
  • 10% of workers earn $31,750 or less.
  • 10% of workers earn $63,590 or more.

Source: Bureau of Labor Statistics 2025 wage data external site.

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LocationAnnual Low (10%)Annual QL (25%)Annual Median (50%)Annual QU (75%)Annual High (90%)
United States$31,750$36,870$44,770$51,780$63,590
Illinois$33,590$37,680$46,130$58,050$71,400
Bloomington, IL$31,200$34,200$39,120$47,850$57,660
Cape Girardeau, MO-IL$29,540$34,270$38,190$47,130$61,660
Champaign-Urbana, IL$31,700$35,970$41,280$50,090$68,250
Chicago-Naperville-Elgin, IL-IN$34,480$38,260$47,100$58,950$71,530
Davenport-Moline-Rock Island, IA-IL$31,200$34,670$39,950$48,970$60,770
Decatur, IL$31,200$35,850$40,190$49,680$62,640
East Central Illinois nonmetropolitan area$31,200$34,710$41,900$48,900$60,320
Kankakee, IL$31,200$34,680$40,490$50,520$63,310
Northwest Illinois nonmetropolitan area$31,200$34,970$43,420$49,580$60,310
Paducah, KY-IL$27,210$33,230$36,460$45,590$54,220
Peoria, IL$31,350$35,360$39,840$48,730$64,260
Rockford, IL$31,210$35,480$43,260$52,680$64,210
South Illinois nonmetropolitan area$31,590$35,450$39,260$47,040$59,440
Springfield, IL$31,210$35,990$40,230$47,710$59,950
St. Louis, MO-IL$34,160$37,710$45,800$56,640$65,620
West Central Illinois nonmetropolitan area$31,200$35,810$41,760$48,200$58,960

In Illinois:

  • Workers on average earn $22.18 per hour.
  • 10% of workers earn $16.15 or less per hour.
  • 10% of workers earn $34.33 or more per hour.

In the United States:

  • Workers on average earn $21.53 per hour.
  • 10% of workers earn $15.27 or less per hour.
  • 10% of workers earn $30.57 or more per hour.

Source: Bureau of Labor Statistics 2025 wage data external site.

Full Details Save Table: XLSX CSV

LocationHourly Low (10%)Hourly QL (25%)Hourly Median (50%)Hourly QU (75%)Hourly High (90%)
United States$15.27$17.72$21.53$24.89$30.57
Illinois$16.15$18.11$22.18$27.91$34.33
Bloomington, IL$15.00$16.44$18.81$23.01$27.72
Cape Girardeau, MO-IL$14.20$16.48$18.36$22.66$29.64
Champaign-Urbana, IL$15.24$17.29$19.85$24.08$32.81
Chicago-Naperville-Elgin, IL-IN$16.58$18.40$22.65$28.34$34.39
Davenport-Moline-Rock Island, IA-IL$15.00$16.67$19.21$23.55$29.21
Decatur, IL$15.00$17.24$19.32$23.88$30.12
East Central Illinois nonmetropolitan area$15.00$16.69$20.14$23.51$29.00
Kankakee, IL$15.00$16.67$19.46$24.29$30.44
Northwest Illinois nonmetropolitan area$15.00$16.81$20.88$23.84$28.99
Paducah, KY-IL$13.08$15.98$17.53$21.92$26.07
Peoria, IL$15.07$17.00$19.16$23.43$30.90
Rockford, IL$15.01$17.06$20.80$25.33$30.87
South Illinois nonmetropolitan area$15.19$17.04$18.88$22.61$28.58
Springfield, IL$15.01$17.31$19.34$22.94$28.82
St. Louis, MO-IL$16.42$18.13$22.02$27.23$31.55
West Central Illinois nonmetropolitan area$15.00$17.22$20.08$23.17$28.35