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Related Occupations for Task
15-1151.00 - Computer User Support Specialists Bright Outlook

Related occupations for task:

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

15-1199.03 Web Administrators   Bright Outlook Bright Outlook  
  • Determine sources of Web page or server problems, and take action to correct such problems.
  • Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
  • Collaborate with development teams to discuss, analyze, or resolve usability issues.
  • Test backup or recovery plans regularly and resolve any problems.
  • Correct testing-identified problems, or recommend actions for their resolution.
15-1134.00 Web Developers Bright Outlook
  • Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
  • Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
  • Communicate with network personnel or Web site hosting agencies to address hardware or software issues affecting Web sites.
  • Monitor security system performance logs to identify problems and notify security specialists when problems occur.
15-1131.00 Computer Programmers
  • Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
  • Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes.
  • Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs.
15-2031.00 Operations Research Analysts Bright Outlook
  • Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
  • Collaborate with others in the organization to ensure successful implementation of chosen problem solutions.
15-1199.01 Software Quality Assurance Engineers and Testers Bright Outlook
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
  • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.

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