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Summary Report for:
19-3022.00 - Survey Researchers

Plan, develop, or conduct surveys. May analyze and interpret the meaning of survey data, determine survey objectives, or suggest or test question wording. Includes social scientists who primarily design questionnaires or supervise survey teams.

Sample of reported job titles: Field Interviewer, Market Survey Representative, Research Assistant, Research Associate, Research Fellow, Research Interviewer, Research Methodologist, Study Director, Survey Director, Telephone Interviewer

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Support, plan, and coordinate operations for single or multiple surveys.
  • Collaborate with other researchers in the planning, implementation, and evaluation of surveys.
  • Consult with clients to identify survey needs and specific requirements, such as special samples.
  • Conduct surveys and collect data, using methods such as interviews, questionnaires, focus groups, market analysis surveys, public opinion polls, literature reviews, and file reviews.
  • Direct and review the work of staff members, including survey support staff and interviewers who gather survey data.
  • Determine and specify details of survey projects, including sources of information, procedures to be used, and the design of survey instruments and materials.
  • Prepare and present summaries and analyses of survey data, including tables, graphs, and fact sheets that describe survey techniques and results.
  • Produce documentation of the questionnaire development process, data collection methods, sampling designs, and decisions related to sample statistical weighting.
  • Monitor and evaluate survey progress and performance, using sample disposition reports and response rate calculations.
  • Analyze data from surveys, old records, or case studies, using statistical software.
  • Direct updates and changes in survey implementation and methods.
  • Hire and train recruiters and data collectors.
  • Conduct research to gather information about survey topics.
  • Review, classify, and record survey data in preparation for computer analysis.
  • Write training manuals to be used by survey interviewers.

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Technology Skills

  • Analytical or scientific software — Memphis Survey Explorer; SAS Hot technology ; The MathWorks MATLAB Hot technology ; Voxco PRONTO (see all 31 examples)
  • Business intelligence and data analysis software — Tableau Hot technology
  • Computer aided design CAD software Hot technology — ETABS
  • Data base user interface and query software — Microsoft Access Hot technology ; Pulse Train Bellview TCI; Snap Survey Software; Viking data editor (see all 26 examples)
  • Data mining software — Salford Systems CART
  • Desktop publishing software — EZ Forms; Sawtooth SSI Web
  • Document management software — Verity TELEform
  • Electronic mail software — Email software
  • Enterprise application integration software — Extensible markup language XML Hot technology
  • Enterprise resource planning ERP software Hot technology — Oracle PeopleSoft Hot technology
  • Expert system software — Acarda CallAssist; Computer assisted telephone interviewing CATI software
  • Graphics or photo imaging software — CfMC COSI; Graphics software
  • Interactive voice response software — CfMC SoundSurvent
  • Internet browser software — Web browser software
  • Map creation software — Postal boundary mapping software
  • Object or component oriented development software — C++ Hot technology ; Practical extraction and reporting language Perl Hot technology ; Python Hot technology ; R Hot technology (see all 5 examples)
  • Office suite software — Microsoft Office
  • Optical character reader OCR or scanning software — Pulse Train Bellview Scan
  • Presentation software — COMCON DataFriend; Microsoft PowerPoint Hot technology ; Pulse Train Pulser Web; QPSMR Limited Reflect (see all 5 examples)
  • Project management software — Microsoft Project Hot technology ; Perseus SurveySolutions
  • Spreadsheet software — Microsoft Excel Hot technology
  • Web page creation and editing software — Adobe Systems Adobe Cold Fusion; Pulse Train Bellview Web
  • Web platform development software — JavaScript Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Laser printers
  • Notebook computers
  • Optical character recognition systems — Optical character readers
  • Personal computers
  • Personal digital assistant PDAs or organizers — Personal digital assistants PDA
  • Scanners
  • Tablet computers

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Knowledge

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Speaking — Talking to others to convey information effectively.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Mathematics — Using mathematics to solve problems.
  • Time Management — Managing one's own time and the time of others.
  • Coordination — Adjusting actions in relation to others' actions.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Persuasion — Persuading others to change their minds or behavior.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Instructing — Teaching others how to do something.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.

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Work Activities

  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

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Detailed Work Activities

  • Plan social sciences research.
  • Direct scientific activities.
  • Collaborate on research activities with scientists or technical specialists.
  • Confer with clients to exchange information.
  • Collect information from people through observation, interviews, or surveys.
  • Supervise scientific or technical personnel.
  • Prepare scientific or technical reports or presentations.
  • Prepare operational reports.
  • Conduct research on social issues.
  • Train personnel in technical or scientific procedures.
  • Classify organisms based on their characteristics or behavior.
  • Record research or operational data.

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Work Context

  • Electronic Mail — 100% responded “Every day.”
  • Telephone — 89% responded “Every day.”
  • Face-to-Face Discussions — 70% responded “Every day.”
  • Spend Time Sitting — 63% responded “Continually or almost continually.”
  • Importance of Being Exact or Accurate — 59% responded “Extremely important.”
  • Indoors, Environmentally Controlled — 85% responded “Every day.”
  • Work With Work Group or Team — 48% responded “Extremely important.”
  • Duration of Typical Work Week — 65% responded “More than 40 hours.”
  • Freedom to Make Decisions — 59% responded “Some freedom.”
  • Structured versus Unstructured Work — 59% responded “Some freedom.”
  • Contact With Others — 56% responded “Contact with others most of the time.”
  • Letters and Memos — 44% responded “Once a week or more but not every day.”
  • Impact of Decisions on Co-workers or Company Results — 67% responded “Important results.”
  • Responsibility for Outcomes and Results — 37% responded “High responsibility.”
  • Time Pressure — 37% responded “Once a week or more but not every day.”
  • Coordinate or Lead Others — 35% responded “Very important.”
  • Level of Competition — 41% responded “Highly competitive.”
  • Deal With External Customers — 37% responded “Very important.”
  • Frequency of Decision Making — 30% responded “Once a month or more but not every week.”

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Job Zone

Title Job Zone Five: Extensive Preparation Needed
Education Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).
Related Experience Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.
Job Training Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.
Job Zone Examples These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include librarians, lawyers, astronomers, biologists, clergy, surgeons, and veterinarians.
SVP Range (8.0 and above)

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Education


Percentage of Respondents
Education Level Required
48   Master's degree
37   Bachelor's degree
11   Doctoral degree

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Credentials

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Interests

Interest code: ICE

  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Integrity — Job requires being honest and ethical.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Persistence — Job requires persistence in the face of obstacles.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

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Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
  • Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Related Occupations

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Wages & Employment Trends

Median wages (2016) $26.19 hourly, $54,470 annual
State wages Local Salary Info
 
Employment (2014) 17,000 employees
Projected growth (2014-2024) Faster than average (9% to 13%) Faster than average (9% to 13%)
Projected job openings (2014-2024) 3,900
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2016 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • Survey researchers external site. Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2016-17 Edition.

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