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Summary Report for:
53-3041.00 - Taxi Drivers and Chauffeurs

Drive automobiles, vans, or limousines to transport passengers. May occasionally carry cargo. Includes hearse drivers.

Sample of reported job titles: Cab Driver, Chauffeur, Driver, Limousine Driver (Limo Driver), Patient Transportation Driver, Shuttle Driver, Taxi Cab Driver, Taxi Driver, Van Driver

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
  • Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
  • Arrange to pick up particular customers or groups on a regular schedule.
  • Provide passengers with assistance entering and exiting vehicles and help them with any luggage.
  • Notify dispatchers or company mechanics of vehicle problems.
  • Complete accident reports when necessary.
  • Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
  • Drive taxicabs, limousines, company cars, or privately owned vehicles to transport passengers.
  • Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
  • Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high traffic areas.
  • Record name, date, and taxi identification information on trip sheets, along with trip information, such as time and place of pickup and drop-off, and total fee.
  • Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
  • Vacuum and clean interiors and wash and polish exteriors of automobiles.
  • Pick up or meet employers according to requests, appointments, or schedules.
  • Perform errands for customers or employers, such as delivering or picking up mail and packages.
  • Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
  • Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
  • Turn the taximeter on when passengers enter the cab and turn it off when they reach the final destination.
  • Collect fares or vouchers from passengers and make change or issue receipts as necessary.
  • Provide passengers with information about the local area and points of interest or give advice on hotels and restaurants.
  • Report to taxicab services or garages to receive vehicle assignments.

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Tools & Technology

Tools used in this occupation:

  • Alarm systems — Alarms
  • Automobiles or cars — Taxicabs
  • Distance meters — Taximeters
  • Global positioning system GPS receiver — Global positioning system GPS receivers
  • Instant messaging platform — Text messaging equipment
  • Lifts — Wheelchair lifts
  • Light trucks or sport utility vehicles — Sport utility vehicles SUVs
  • Limousines
  • Location based messaging service platforms — Satellite linkup systems
  • Magnetic stripe readers and encoders — Credit card processing machines
  • Minivans or vans — Vans
  • Mobile phones — Smartphones
  • Notebook computers — Mobile data computers
  • Personal digital assistant PDAs or organizers — Personal digital assistants PDA
  • Point of sale POS receipt printers — Mobile electronic funds transfer point of sale EFTPOS printers
  • Point of sale POS terminal — Mobile electronic funds transfer point of sale EFTPOS equipment
  • Security cameras
  • Surveillance video or audio recorders — Closed-circuit TV cameras
  • Tablet computers
  • Thin client computers — Communications computers
  • Touring bicycles — Bicycle taxis; Pedicabs; Rickshaws
  • Two way radios

Technology used in this occupation:

  • Data base user interface and query software — Actsoft Comet; Penchant Software dispatchOffice; TranWare Enterprise Suite
  • Mobile location based services software — Digital Dispatch; Easy Dispatch; Piccolo Software PiccoloTaxi; TSS Wireless Fleet Management Suite (see all 8 examples)
  • Operating system software — Microsoft Windows
  • Spreadsheet software — Microsoft Excel Hot technology

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation — Actively looking for ways to help people.
  • Operation and Control — Controlling operations of equipment or systems.
  • Speaking — Talking to others to convey information effectively.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Time Management — Managing one's own time and the time of others.

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Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
  • Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
  • Far Vision — The ability to see details at a distance.
  • Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
  • Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
  • Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Night Vision — The ability to see under low light conditions.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
  • Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.

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Work Activities

  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

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Detailed Work Activities

  • Follow safety procedures for vehicle operation.
  • Inspect motor vehicles.
  • Schedule operational activities.
  • Assist passengers during vehicle boarding.
  • Report vehicle or equipment malfunctions.
  • Prepare accident or incident reports.
  • Communicate with others to coordinate vehicle movement.
  • Drive passenger vehicles.
  • Maintain vehicles in good working condition.
  • Provide transportation information to passengers or customers.
  • Record operational details of travel.
  • Clean vehicles or vehicle components.
  • Collect fares or payment from customers.
  • Receive information or instructions for performing work assignments.
  • Move materials, equipment, or supplies.

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Work Context

  • In an Enclosed Vehicle or Equipment
  • Contact With Others — 59% responded “Constant contact with others.”
  • Face-to-Face Discussions — 66% responded “Every day.”
  • Deal With External Customers — 56% responded “Extremely important.”
  • Outdoors, Exposed to Weather — 56% responded “Every day.”
  • Physical Proximity — 44% responded “Moderately close (at arm's length).”
  • Work With Work Group or Team — 40% responded “Extremely important.”
  • Freedom to Make Decisions — 39% responded “A lot of freedom.”
  • Spend Time Sitting — 44% responded “Continually or almost continually.”
  • Frequency of Decision Making — 48% responded “Once a month or more but not every week.”
  • Impact of Decisions on Co-workers or Company Results — 30% responded “Important results.”
  • Deal With Unpleasant or Angry People — 50% responded “Once a month or more but not every week.”
  • Very Hot or Cold Temperatures — 35% responded “Once a week or more but not every day.”
  • Exposed to Contaminants — 31% responded “Every day.”
  • Telephone — 38% responded “Every day.”
  • Responsible for Others' Health and Safety — 35% responded “Very high responsibility.”
  • Frequency of Conflict Situations — 25% responded “Every day.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 36% responded “Never.”
  • Duration of Typical Work Week — 42% responded “More than 40 hours.”

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Job Zone

Title Job Zone One: Little or No Preparation Needed
Education Some of these occupations may require a high school diploma or GED certificate.
Related Experience Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples These occupations involve following instructions and helping others. Examples include counter and rental clerks, dishwashers, cashiers, furniture finishers, logging equipment operators, and baristas.
SVP Range (Below 4.0)

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Education


Percentage of Respondents
Education Level Required
46   Less than high school diploma
32   High school diploma or equivalent Help
10   Post-secondary certificate Help

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Credentials

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Interests

Interest code: RE

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Integrity — Job requires being honest and ethical.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

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Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

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Related Occupations

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Wages & Employment Trends

Median wages (2015) $11.30 hourly, $23,510 annual
State wages Local Salary Info
 
Employment (2014) 234,000 employees
Projected growth (2014-2024) Faster than average (9% to 13%) Faster than average (9% to 13%)
Projected job openings (2014-2024) 74,800
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2015 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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