- Provide information, such as directions, visiting hours, or patient status information to visitors or callers.
Occupations with related tasks Save Table: XLSX CSV
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Greet and register guests.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Greet and register guests.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Take dining reservations.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Schedule staff hours and assign duties.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
- Order and purchase equipment and supplies.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
- Create specialty dishes and develop recipes to be used in dining facilities.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Take dining reservations.
- Inform the public of available services, and of postal laws and regulations.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Select and train postmasters and managers of associate postal units.
- Issue and cash money orders.
- Collect rents for post office boxes.
- Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
- Inform the public of available services, and of postal laws and regulations.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
- Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
- Direct administrative activities directly related to making products or providing services.
- Prepare staff work schedules and assign specific duties.
- Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Plan or direct activities, such as sales promotions, that require coordination with other department managers.
- Perform personnel functions, such as selection, training, or evaluation.
- Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
- Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
- Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
- Set prices or credit terms for goods or services, based on forecasts of customer demand.
- Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.
- Direct non-merchandising departments of businesses, such as advertising or purchasing.
- Implement or oversee environmental management or sustainability programs addressing issues such as recycling, conservation, or waste management.
- Plan store layouts or design displays.
- Recommend locations for new facilities, or oversee the remodeling or renovating of current facilities.
- Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
- Inform tenants of facilities, such as laundries or playgrounds.
- Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
- Develop and implement behavioral management and care plans for clients.
- Keep records or prepare reports for owner or management concerning visits with clients.
- Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
- Submit reports and review reports or problems with superior.
- Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
- Provide information or refer individuals to public or private agencies or community services for assistance.
- Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.
- Meet with youth groups to acquaint them with consequences of delinquent acts.
- Assist in locating housing for displaced individuals.
- Consult with supervisor concerning programs for individual families.
- Demonstrate use and care of equipment for tenant use.
- Assist in planning food budgets, using charts or sample budgets.
- Assist clients with preparation of forms, such as tax or rent forms.
- Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
- Observe clients' food selections and recommend alternate economical and nutritional food choices.
- Observe and discuss meal preparation and suggest alternate methods of food preparation.
- Transport and accompany clients to shopping areas or to appointments, using automobile.
- Oversee day-to-day group activities of residents in institution.
- Inform tenants of facilities, such as laundries or playgrounds.
- Provide information, such as directions, visiting hours, or patient status information to visitors or callers.
- Turn or reposition bedridden patients.
- Feed patients or assist patients to eat or drink.
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
- Remind patients to take medications or nutritional supplements.
- Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
- Undress, wash, and dress patients who are unable to do so for themselves.
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
- Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
- Supply, collect, or empty bedpans.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
- Prepare or serve food trays.
- Change bed linens or make beds.
- Exercise patients who are comatose, paralyzed, or have restricted mobility.
- Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
- Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
- Assist nurses or physicians in the operation of medical equipment or provision of patient care.
- Record height or weight of patients.
- Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
- Collect specimens, such as urine, feces, or sputum.
- Position or hold patients in position for surgical preparation.
- Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse.
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
- Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
- Stock or issue medical supplies, such as dressing packs or treatment trays.
- Explain medical instructions to patients or family members.
- Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Provide information, such as directions, visiting hours, or patient status information to visitors or callers.
