Details Report for:
15-1142.00 - Network and Computer Systems Administrators
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Sample of reported job titles: Information Technology Director (IT Director), Information Technology Manager (IT Manager), Information Technology Specialist (IT Specialist), Local Area Network Administrator (LAN Administrator), Network Administrator, Network Engineer, Network Manager, Network Specialist, Systems Administrator, Systems Engineer
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tools used in this occupation:
- Cable accessories — Cable verifiers
- Computer tool kits
- Desktop computers
- Digital testers — Bit error rate testers BERT
- Hard disk arrays — Redundant array of independent disks RAID systems
- Interferometers — Optical spectrum analyzers
- Mainframe computers
- Network analyzers — Asynchronous transfer mode ATM analyzers; Communications analyzers; Synchronous optical network SONET analyzers; T-Birds
- Network switches
- Notebook computers
- Power meters — Powerline monitors
- Protocol analyzers
- Punches or nail sets or drifts — Punchdown tools
- Reflectometers — Optical time domain reflectometers OTDR
- Server load balancer — Load balancers
- Tape arrays — Tape libraries
- Wire lug crimping tool — Wire crimpers
Technology used in this occupation:
- Access software — Access management software; Citrix software ; Remote desktop control software; Tivoli (see all 5 examples)
- Administration software — Cisco Systems CiscoWorks software; Hewlett-Packard HP Network Node Manager; Network address management software; SolarWinds software (see all 10 examples)
- Analytical or scientific software — Root cause analysis software; SAS software ; StataCorp Stata
- Application server software — Citrix XenApp; Oracle WebLogic Server ; Red Hat WildFly
- Authentication server software — Password management software
- Backup or archival software — Symantec Ghost Solution Suite; System and data disaster recovery software; Veritas NetBackup
- Business intelligence and data analysis software — IBM Cognos Impromptu ; MicroStrategy software ; Oracle Business Intelligence Enterprise Edition ; Qlik Tech QlikView (see all 5 examples)
- Communications server software — IBM Domino
- Compiler and decompiler software — Command interpreters
- Computer aided design CAD software — Computer aided design and drafting CADD software; Dassault Systemes CATIA software
- Computer based training software
- Configuration management software — Microsoft Windows Sysprep; Perforce Helix software ; Puppet ; VMWare software (see all 7 examples)
- Contact center software — Avaya software
- Content workflow software — Atlassian JIRA software
- Customer relationship management CRM software — Blackbaud The Raiser's Edge
- Data base management system software — Apache Hadoop ; Apache Hive ; MySQL software ; NoSQL software (see all 12 examples)
- Data base reporting software — Microsoft SQL Server Reporting Services ; SAP Crystal Reports
- Data base user interface and query software — FileMaker Pro software ; Microsoft Access ; Oracle JDBC ; Transact-SQL (see all 8 examples)
- Desktop communications software — Secure shell SSH software
- Desktop publishing software — Microsoft Publisher
- Development environment software — Apache Maven ; C ; Microsoft .NET Framework ; Ruby (see all 12 examples)
- Document management software — Adobe Systems Adobe Acrobat
- Electronic mail software — IBM Notes ; Microsoft Exchange Server ; Microsoft Outlook
- Enterprise application integration software — Extensible markup language XML ; IBM InfoSphere DataStage ; IBM WebSphere ; Systems integration software (see all 5 examples)
- Enterprise resource planning ERP software — Microsoft Dynamics GP ; NetSuite ERP ; Oracle PeopleSoft software ; SAP Business Objects software (see all 10 examples)
- Enterprise system management software — IBM Power Systems software ; Splunk Enterprise
- File versioning software — Apache Subversion SVN ; Git
- Financial analysis software — Oracle E-Business Suite Financials
- Gateway software — Microsoft Windows Terminal Services Access Manager
- Graphical user interface development software — Tk software
- Graphics or photo imaging software — Adobe Systems Adobe Flash ; Microsoft Visio
- Helpdesk or call center software — Help desk software
- Human resources software — Human resource management software HRMS
- Internet directory services software — Active directory software; Berkeley Internet Domain Name BIND software; Domain name system DNS software; Network addressable storage NAS software
- Internet protocol IP multimedia subsystem software — Open source routing protocols OSPF
- Map creation software — ESRI ArcGIS software
- Metadata management software — CA Erwin Data Modeler
- Network monitoring software — Nagios ; Remote monitoring software; Snort; Wireshark (see all 27 examples)
- Network operating system enhancement software — Management information base MIB software; Network, server and operating system optimization software; Operating system process control software
- Network security and virtual private network VPN equipment software — Firewall software; Network intrusion detection software; Virtual private networking VPN software
- Network security or virtual private network VPN management software — Intrusion prevention system IPS software; Network and system vulnerability assessment software; OpenService Open NerveCenter; Security incident management software (see all 5 examples)
- Object or component oriented development software — Advanced business application programming ABAP ; C++ ; Python ; Swift (see all 8 examples)
- Object oriented data base management software — PostgreSQL software
- Office suite software — Microsoft Office software
- Operating system software — Linux ; Oracle Solaris ; Ubuntu ; UNIX (see all 9 examples)
- Optical network management software
- Pattern design software — Diagramming software
- Platform interconnectivity software — Virtual network computing VNC software
- Portal server software — Apache HTTP Server
- Presentation software — Microsoft PowerPoint
- Program testing software — Computer system diagnostics software; Hewlett Packard LoadRunner
- Project management software — Microsoft Project ; Microsoft SharePoint software ; Oracle Primavera Enterprise Project Portfolio Management software
- Requirements analysis and system architecture software — Requirements management software
- Spreadsheet software — Microsoft Excel
- Storage networking software — Storage area network SAN software
- Transaction security and virus protection software — Honeypot; McAfee software ; Root kit detection software; Symantec security software (see all 7 examples)
- Transaction server software — Customer information control system CICS
- Web page creation and editing software — Adobe Systems Adobe Dreamweaver
Hot Technology — a technology requirement frequently included in employer job postings.
- Maintain computer networks to enhance performance and user access.
- Document operational activities.
- Implement security measures for computer or information systems.
- Analyze data to identify or resolve operational problems.
- Create electronic data backup to prevent loss of information.
- Collaborate with others to resolve information technology issues.
- Test software performance.
- Collect data about customer needs.
- Develop computer or information security policies or procedures.
- Update knowledge about emerging industry or technology trends.
- Install computer hardware.
- Resolve computer network problems.
- Resolve computer software problems.
- Troubleshoot issues with computer applications or systems.
- Analyze project data to determine specifications or requirements.
- Recommend changes to improve computer or information systems.
- Conduct research to gain information about products or processes.
- Document network-related activities or tasks.
- Monitor the performance of computer networks.
- Maintain the inventory of equipment.
- Provide technical support for computer network issues.
- Design integrated computer systems.
- Train others in computer interface or software use.
- Test computer hardware performance.
- Identify information technology project resource requirements.
- Coordinate resource procurement activities.
|Title||Job Zone Four: Considerable Preparation Needed|
|Education||Most of these occupations require a four-year bachelor's degree, but some do not.|
|Related Experience||A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.|
|Job Training||Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.|
|Job Zone Examples||Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.|
|SVP Range||(7.0 to < 8.0)|
Percentage of Respondents
|Education Level Required|
|Not available||Bachelor's degree|
|Not available||Associate's degree|
|Not available||Post-secondary certificate|
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
|15-1121.00||Computer Systems Analysts Bright Outlook|
|15-1122.00||Information Security Analysts|
|15-1132.00||Software Developers, Applications|
|15-1133.00||Software Developers, Systems Software Green|
|15-1143.00||Computer Network Architects|
|15-1151.00||Computer User Support Specialists|
|15-1199.02||Computer Systems Engineers/Architects|
Wages & Employment Trends
|Median wages (2015)||$37.41 hourly, $77,810 annual|
|Employment (2014)||383,000 employees|
|Projected growth (2014-2024)||Average (5% to 8%)|
|Projected job openings (2014-2024)||79,400|
|Top industries (2014)||
Professional, Scientific, and Technical Services (26% employed in this sector)
Educational Services (10%)
Source: Bureau of Labor Statistics 2015 wage data and 2014-2024 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Network and computer systems administrators . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2016-17 Edition.
- Computing Technology Industry Association (CompTIA) , 1815 S. Meyers Rd., Suite 300, Oakbrook Terrace, IL 60181-5228. Phone: (630) 678-8300. Fax: (630) 268-1384.
- National Workforce Center for Emerging Technologies (NWCET) , Bellevue Community College, 3000 Landerholm Circle SE, N258, Bellevue, WA 98007-6484. Phone: (425) 564-4229. Fax: (425) 564-6193.