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Summary Report for:
13-1199.04 - Business Continuity Planners

Develop, maintain, or implement business continuity and disaster recovery strategies and solutions, including risk assessments, business impact analyses, strategy selection, and documentation of business continuity and disaster recovery procedures. Plan, conduct, and debrief regular mock-disaster exercises to test the adequacy of existing plans and strategies, updating procedures and plans regularly. Act as a coordinator for continuity efforts after a disruption event.

Sample of reported job titles: Business Continuity Analyst, Business Continuity and Crisis Management Director, Business Continuity Coordinator, Business Continuity Global Director, Business Continuity Management Director, Business Continuity Manager, Business Continuity Planning Director, Business Continuity Strategy Director, IT Disaster Recovery Manager (Information Technology Disaster Recovery Manager), IT Service Continuity Supervisor (Information Technology Service Continuity Supervisor)

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Wages & Employment  |  Job Openings

Tasks

  • Develop disaster recovery plans for physical locations with critical assets such as data centers. See more occupations related to this task.
  • Test documented disaster recovery strategies and plans. See more occupations related to this task.
  • Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements. See more occupations related to this task.
  • Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance. See more occupations related to this task.
  • Review existing disaster recovery, crisis management, or business continuity plans. See more occupations related to this task.
  • Establish, maintain, or test call trees to ensure appropriate communication during disaster. See more occupations related to this task.
  • Interpret government regulations and applicable codes to ensure compliance. See more occupations related to this task.
  • Conduct or oversee contingency plan integration and operation. See more occupations related to this task.
  • Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations. See more occupations related to this task.
  • Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives. See more occupations related to this task.
  • Create business continuity and disaster recovery budgets. See more occupations related to this task.
  • Create or administer training and awareness presentations or materials. See more occupations related to this task.
  • Maintain and update organization information technology applications and network systems blueprints. See more occupations related to this task.
  • Conduct or oversee collection of corporate intelligence to avoid fraud, financial crime, cyber-attack, terrorism, and infrastructure failure. See more occupations related to this task.
  • Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions. See more occupations related to this task.
  • Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure. See more occupations related to this task.
  • Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods. See more occupations related to this task.
  • Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans. See more occupations related to this task.
  • Create scenarios to re-establish operations from various types of business disruptions. See more occupations related to this task.
  • Attend professional meetings, read literature, and participate in training or other educational offerings to keep abreast of new developments and technologies related to disaster recovery and business continuity. See more occupations related to this task.
  • Identify individual or transaction targets to direct intelligence collection. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Computer servers — Computer server equipment See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Laser printers — Computer laser printers See more occupations related to this tool.
  • Mainframe computers See more occupations related to this tool.
  • Network attached storage NAS device — Storage area network equipment See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Special purpose telephones — Multiline telephone systems See more occupations related to this tool.
  • Tablet computers See more occupations related to this tool.
  • Teleconference equipment — Teleconferencing systems See more occupations related to this tool.

Technology used in this occupation:

  • Backup or archival software — Enterprise backup systems See more occupations related to this technology.
  • Business intelligence and data analysis software — Actuate software; Jaspersoft Business Intelligence Suite See more occupations related to this technology.
  • Charting software — Microsoft Office Visio See more occupations related to this technology.
  • Communications server software — Emergency notification system software; MIR3 Intelligent Notification software See more occupations related to this technology.
  • Data base management system software — Microsoft SQL Server software See more occupations related to this technology.
  • Data base reporting software — SAP Crystal Solutions Software See more occupations related to this technology.
  • Data base user interface and query software — Data entry software; Microsoft Access; Oracle software; Structured query language SQL See more occupations related to this technology.
  • Document management software — Adobe Systems Adobe Acrobat; Microsoft Office SharePoint Server MOSS See more occupations related to this technology.
  • Electronic mail software — Microsoft Outlook See more occupations related to this technology.
  • Enterprise resource planning ERP software — Business continuity software; Strategic BCP ResilienceONE; Sungard Assurance; Virtual Corporation Sustainable Planner (see all 8 examples) See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • LAN software — Local area network LAN software See more occupations related to this technology.
  • Network operation system software — SunGard NotiFind See more occupations related to this technology.
  • Office suite software — Microsoft Office software See more occupations related to this technology.
  • Operating system software — Computer operating systems See more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint See more occupations related to this technology.
  • Project management software — Microsoft Project See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. See more occupations related to this knowledge.
  • Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. See more occupations related to this knowledge.
  • Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems. See more occupations related to this knowledge.

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Skills

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. See more occupations related to this skill.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Instructing — Teaching others how to do something. See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences. See more occupations related to this skill.

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Abilities

  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted. See more occupations related to this ability.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem. See more occupations related to this ability.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly. See more occupations related to this ability.
  • Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. See more occupations related to this ability.

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Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. See more occupations related to this activity.

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Detailed Work Activities

  • Oversee business processes. See more occupations related to this activity.
  • Prepare operational reports. See more occupations related to this activity.
  • Investigate legal issues. See more occupations related to this activity.
  • Prepare research reports. See more occupations related to this activity.
  • Develop contingency plans to deal with organizational emergencies. See more occupations related to this activity.
  • Monitor organizational compliance with regulations. See more occupations related to this activity.
  • Develop training materials. See more occupations related to this activity.
  • Maintain data in information systems or databases. See more occupations related to this activity.
  • Develop business or financial information systems. See more occupations related to this activity.
  • Assess risks to business operations. See more occupations related to this activity.
  • Analyze business or financial data. See more occupations related to this activity.
  • Evaluate applicable laws and regulations to determine impact on organizational activities. See more occupations related to this activity.
  • Update professional knowledge. See more occupations related to this activity.
  • Gather organizational performance information. See more occupations related to this activity.
  • Analyze budgetary or accounting data. See more occupations related to this activity.
  • Apply mathematical models of financial or business conditions. See more occupations related to this activity.
  • Identify strategic business investment opportunities. See more occupations related to this activity.
  • Train personnel in organizational or compliance procedures. See more occupations related to this activity.
  • Advise others on analytical techniques. See more occupations related to this activity.

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Work Context

  • Electronic Mail — 100% responded “Every day.” See more occupations related to this work context.
  • Telephone — 83% responded “Every day.” See more occupations related to this work context.
  • Duration of Typical Work Week — 77% responded “More than 40 hours.” See more occupations related to this work context.
  • Contact With Others — 53% responded “Constant contact with others.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 47% responded “A lot of freedom.” See more occupations related to this work context.
  • Work With Work Group or Team — 53% responded “Extremely important.” See more occupations related to this work context.
  • Face-to-Face Discussions — 53% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions — 59% responded “Some freedom.” See more occupations related to this work context.
  • Coordinate or Lead Others — 53% responded “Very important.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 45% responded “Very important results.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 53% responded “Every day.” See more occupations related to this work context.
  • Spend Time Sitting — 60% responded “More than half the time.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 43% responded “Very important.” See more occupations related to this work context.
  • Letters and Memos — 40% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 34% responded “Every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 47% responded “High responsibility.” See more occupations related to this work context.
  • Deal With External Customers — 33% responded “Very important.” See more occupations related to this work context.
  • Time Pressure — 37% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 33% responded “High responsibility.” See more occupations related to this work context.
  • Level of Competition — 43% responded “Moderately competitive.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 37% responded “Once a month or more but not every week.” See more occupations related to this work context.

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Job Zone

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, art directors, and cost estimators.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
50   Bachelor's degree
13   Post-baccalaureate certificate Help
10   Some college, no degree

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Credentials

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Interests

Interest code: EIC

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.

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Work Values

  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.

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Wages & Employment Trends

Median wages data collected from Business Operations Specialists, All Other.
Employment data collected from Business Operations Specialists, All Other.
Industry data collected from Business Operations Specialists, All Other.

Median wages (2014) $32.35 hourly, $67,280 annual
State wages Local Salary Info
 
Employment (2012) 992,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 209,400
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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