Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.

Sell services to individuals or businesses. May describe options or resolve client problems.

Occupation-Specific Information

Tasks Save Table: XLSX CSV

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.
  • Develop sales presentations or proposals to explain service specifications.
  • Distribute promotional materials at meetings, conferences, or trade shows.
  • Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
  • Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
  • Inform customers of contracts or other information pertaining to purchased services.
  • Maintain customer records using automated systems.
  • Monitor market conditions, innovations, and competitors' services, prices, and sales.
  • Negotiate prices or terms of sales or service agreements.
  • Quote prices, credit terms, contract terms, or fulfillment dates for services.

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Technology Skills Save Table: XLSX CSV

Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.
In demand
In Demand skills are frequently included in employer job postings for this occupation.

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Occupational Requirements

Detailed Work Activities Save Table: XLSX CSV

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Experience Requirements

Job Zone Save Table: XLSX CSV

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
(4.0 to < 6.0)

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Training & Credentials

State training
Local training
Certifications
State licenses

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Apprenticeship Opportunities

Start your career and build your skillset. Visit Apprenticeship.gov external site to learn about opportunities related to this occupation.

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Worker Characteristics

Interests Save Table: XLSX CSV

Occupational InterestInterest
95
 
Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
68
 
Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
46
 
Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
16
 
Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
7
 
Artistic — Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.
2
 
Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

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Work Styles Save Table: XLSX CSV

ImpactWork Style
100
 
Perseverance — A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
94
 
Social Orientation — A tendency to seek out, enjoy, and be energized by social interaction at work.
81
 
Achievement Orientation — A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
73
 
Self-Confidence — A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
69
 
Dependability — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
66
 
Optimism — A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
65
 
Initiative — A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
57
 
Adaptability — A tendency to be open to and comfortable with change, new experiences, or ideas at work.
55
 
Self-Control — A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
54
 
Stress Tolerance — A tendency to cope and function effectively in stressful situations at work.
53
 
Cooperation — A tendency to be pleasant, helpful, and willing to assist others at work.
53
 
Empathy — A tendency to show concern for others and be sensitive to others' needs and feelings at work.
52
 
Tolerance for Ambiguity — A tendency to be comfortable with ambiguity and uncertainty at work.
49
 
Leadership Orientation — A tendency to lead, take charge, offer opinions, and provide direction at work.
48
 
Attention to Detail — A tendency to be detail-oriented, organized, and thorough in completing work.
48
 
Integrity — A tendency to be honest and ethical at work.
42
 
Innovation — A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
38
 
Intellectual Curiosity — A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
35
 
Sincerity — A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2024)
$31.86 hourly, $66,260 annual
State wages
Local wages
Employment (2024)
1,226,700 employees
Projected growth (2024-2034)
Average (3% to 4%)
Projected job openings (2024-2034)
123,000
State trends
Top industries (2024)

Source: Bureau of Labor Statistics 2024 wage data external site and 2024-2034 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

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Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations
Regional Associations
Accreditation, Certification, & Unions

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