Summary Report for:
15-1199.08 - Business Intelligence Analysts
Produce financial and market intelligence by querying data repositories and generating periodic reports. Devise methods for identifying data patterns and trends in available information sources.
Sample of reported job titles: Business Intelligence Analyst; Business Intelligence Manager; Commercial Intelligence Manager; Competitive Intelligence Analyst; Consultant, Strategic Business and Technology Intelligence; Director of Enterprise Strategy; Director of Market Intelligence; Director, Global Intelligence; Intelligence Analyst; Manager, Market Intelligence
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Wages & Employment | Job Openings | Additional Information
- Analyze competitive market strategies through analysis of related product, market, or share trends.
- Synthesize current business intelligence or trend data to support recommendations for action.
- Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
- Manage timely flow of business intelligence information to users.
- Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
- Identify and analyze industry or geographic trends with business strategy implications.
- Analyze technology trends to identify markets for future product development or to improve sales of existing products.
- Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders.
- Identify or monitor current and potential customers, using business intelligence tools.
- Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
- Maintain library of model documents, templates, or other reusable knowledge assets.
- Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
- Conduct or coordinate tests to ensure that intelligence is consistent with defined needs.
- Disseminate information regarding tools, reports, or metadata enhancements.
- Access software — Citrix
- Accounting software — Fund accounting software ; Tax software
- Analytical or scientific software — Minitab ; SAS ; StataCorp Stata; The MathWorks MATLAB (see all 6 examples)
- Application server software — GitHub ; Oracle WebLogic Server ; Red Hat WildFly
- Backup or archival software — Veritas NetBackup
- Business intelligence and data analysis software — IBM Cognos Impromptu ; MicroStrategy ; Qlik Tech QlikView ; Tableau (see all 5 examples)
- Communications server software — IBM Domino
- Computer aided design CAD software — PTC Creo Parametric
- Content workflow software — Atlassian JIRA
- Customer relationship management CRM software — Blackbaud The Raiser's Edge ; Oracle Eloqua; Oracle Siebel Marketing Resource Management; Salesforce software
- Data base management system software — Apache Hadoop ; MongoDB ; Oracle PL/SQL ; Teradata Database (see all 12 examples)
- Data base reporting software — Information Builders WebFOCUS; Microsoft SQL Server Reporting Services ; SAP Crystal Reports ; SiSense Prism (see all 7 examples)
- Data base user interface and query software — AWS Redshift ; Microsoft Access ; Oracle JDBC ; Transact-SQL (see all 10 examples)
- Data mining software — Data warehouse software; Google Analytics ; Informatica Data Explorer; SAP NetWeaver Business Warehouse
- Desktop publishing software — Microsoft Publisher
- Development environment software — Apache Ant ; C ; Eclipse IDE ; Microsoft Visual Basic (see all 15 examples)
- Document management software — Adobe Systems Adobe Acrobat
- Electronic mail software — IBM Notes ; Microsoft Exchange Server ; Microsoft Outlook
- Enterprise application integration software — Extensible markup language XML ; IBM InfoSphere DataStage ; IBM WebSphere ; SAP BusinessObjects Data Integrator
- Enterprise resource planning ERP software — Microsoft Dynamics ; NetSuite ERP ; Oracle Fusion Applications ; SAP (see all 10 examples)
- Enterprise system management software — IBM Power Systems software; Splunk Enterprise
- Financial analysis software — Delphi Technology ; IBM Unica Enterprise; Oracle E-Business Suite Financials
- Graphics or photo imaging software — Adobe Systems Adobe Flash; Microsoft Visio
- Human resources software — Human resource management software HRMS; Oracle Taleo
- Information retrieval or search software — LexisNexis
- Map creation software — ESRI ArcGIS software ; Geographic information system GIS software
- Medical software — Epic Systems ; Healthcare common procedure coding system HCPCS ; Medical condition coding software ; MEDITECH software (see all 5 examples)
- Metadata management software — CA Erwin Data Modeler ; Data modeling software
- Network monitoring software — Nagios ; Wireshark
- Network security and virtual private network VPN equipment software — Virtual private networking VPN software
- Object or component oriented development software — Apache Groovy ; C# ; Python ; Scala (see all 12 examples)
- Object oriented data base management software — Hibernate ORM ; PostgreSQL
- Office suite software — Microsoft Office
- Operating system software — Job control language JCL ; Oracle Solaris ; Red Hat Enterprise Linux ; Ubuntu (see all 10 examples)
- Portal server software — Apache HTTP Server
- Presentation software — Microsoft PowerPoint
- Program testing software — Hewlett Packard LoadRunner
- Project management software — Confluence ; Microsoft Project ; Microsoft SharePoint ; Oracle Primavera Enterprise Project Portfolio Management
- Requirements analysis and system architecture software — Unified modeling language UML
- Sales and marketing software — Google AdWords ; Marketo Marketing Automation
- Spreadsheet software — Microsoft Excel
- Transaction security and virus protection software — McAfee ; Symantec
- Transaction server software — Customer information control system CICS
- Video creation and editing software — YouTube
- Web page creation and editing software — Adobe Systems Adobe Dreamweaver ; Facebook
- Word processing software — Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Speaking — Talking to others to convey information effectively.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Time Management — Managing one's own time and the time of others.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Coordination — Adjusting actions in relation to others' actions.
- Mathematics — Using mathematics to solve problems.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Persuasion — Persuading others to change their minds or behavior.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
- Analyze market or customer related data.
- Update knowledge about emerging industry or technology trends.
- Develop information communication procedures.
- Prepare analytical reports.
- Update computer database information.
- Create databases to store electronic data.
- Collect data about customer needs.
- Document operational procedures.
- Document technical specifications or requirements.
- Provide technical support for software maintenance or use.
- Electronic Mail — 100% responded “Every day.”
- Spend Time Sitting — 79% responded “Continually or almost continually.”
- Face-to-Face Discussions — 75% responded “Every day.”
- Duration of Typical Work Week — 88% responded “More than 40 hours.”
- Telephone — 71% responded “Every day.”
- Work With Work Group or Team — 54% responded “Extremely important.”
- Importance of Being Exact or Accurate — 54% responded “Extremely important.”
- Structured versus Unstructured Work — 58% responded “Some freedom.”
- Indoors, Environmentally Controlled — 79% responded “Every day.”
- Contact With Others — 50% responded “Contact with others most of the time.”
- Freedom to Make Decisions — 42% responded “Some freedom.”
- Time Pressure — 38% responded “Once a week or more but not every day.”
- Letters and Memos — 50% responded “Once a week or more but not every day.”
- Impact of Decisions on Co-workers or Company Results — 58% responded “Important results.”
- Coordinate or Lead Others — 42% responded “Very important.”
- Level of Competition — 63% responded “Moderately competitive.”
- Responsibility for Outcomes and Results — 38% responded “Moderate responsibility.”
- Frequency of Decision Making — 42% responded “Once a month or more but not every week.”
|Title||Job Zone Four: Considerable Preparation Needed|
|Education||Most of these occupations require a four-year bachelor's degree, but some do not.|
|Related Experience||A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.|
|Job Training||Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.|
|Job Zone Examples||Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.|
|SVP Range||(7.0 to < 8.0)|
Percentage of Respondents
|Education Level Required|
|4||Some college, no degree|
Interest code: IEC Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
- Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Integrity — Job requires being honest and ethical.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Persistence — Job requires persistence in the face of obstacles.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
Wages & Employment Trends
Median wages data collected from Computer Occupations, All Other.
Employment data collected from Computer Occupations, All Other.
Industry data collected from Computer Occupations, All Other.
|Median wages (2018)||$43.40 hourly, $90,270 annual|
|Employment (2018)||413,000 employees|
|Projected growth (2018-2028)||Faster than average (7% to 10%)|
|Projected job openings (2018-2028)||35,700|
|Top industries (2018)|
Source: Bureau of Labor Statistics 2018 wage data and 2018-2028 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2018-2028). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.