39-5093.00 - Shampooers

Updated 2016

Summary Report for:
39-5093.00 - Shampooers

Shampoo and rinse customers' hair.

Sample of reported job titles: Apprentice Cosmetologist, Apprentice Stylist, Assistant Hairstylist, Hair Assistant, Shampoo Assistant, Shampoo Person, Shampoo Technician, Shampooer, Stylist Assistant

View report: Summary Details Custom

Tasks

Massage, shampoo, and condition patron's hair and scalp to clean them and remove excess oil.
Advise patrons with chronic or potentially contagious scalp conditions to seek medical treatment.
Treat scalp conditions and hair loss, using specialized lotions, shampoos, or equipment such as infrared lamps or vibrating equipment.
Maintain treatment records.

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Technology Skills

Calendar and scheduling software — Appointment scheduling software
Data base user interface and query software — Data entry software
Electronic mail software — Email software
Internet browser software — Web browser software
Inventory management software — Inventory tracking software

Hot Technology — a technology requirement frequently included in employer job postings.

Tools Used

Clothes dryers — Commercial dryers
Domestic coffee makers — Electric coffeemakers
Hair care supplies — Hair rollers; Permanent rods
Hair combs or brushes — Hair brushes; Hair combs
Infrared lamps — Infrared heat lamps
Laundry type washing machines — Commercial washing machines
Personal computers
Sinks — Shampoo basins
Special purpose telephones — Multiline telephone systems
Swiveling barber chair — Shampoo chairs

Knowledge

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills

Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation — Actively looking for ways to help people.

Abilities

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity — The ability to speak clearly so others can understand you.
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Work Activities

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Detailed Work Activities

Administer therapeutic massages.
Apply cleansing or conditioning agents to client hair, scalp, or skin.
Provide medical or cosmetic advice for clients.
Maintain client information or service records.
Apply solutions to hair for therapeutic or cosmetic purposes.

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Work Context

Indoors, Environmentally Controlled — 98% responded “Every day.”
Contact With Others — 97% responded “Constant contact with others.”
Spend Time Standing — 79% responded “Continually or almost continually.”
Importance of Being Exact or Accurate — 79% responded “Extremely important.”
Physical Proximity
Face-to-Face Discussions — 62% responded “Every day.”
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 66% responded “Continually or almost continually.”
Spend Time Making Repetitive Motions — 51% responded “More than half the time.”
Work With Work Group or Team — 25% responded “Very important.”
Impact of Decisions on Co-workers or Company Results — 60% responded “Very important results.”
Frequency of Decision Making — 52% responded “Every day.”
Deal With External Customers — 19% responded “Very important.”
Telephone — 12% responded “Never.”
Freedom to Make Decisions — 24% responded “A lot of freedom.”
Structured versus Unstructured Work — 38% responded “Limited freedom.”
Coordinate or Lead Others — 40% responded “Very important.”
Time Pressure — 34% responded “Once a week or more but not every day.”
Spend Time Walking and Running — 38% responded “Never.”
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 30% responded “Once a month or more but not every week.”
Responsible for Others' Health and Safety — 25% responded “Moderate responsibility.”

Job Zone

Title	Job Zone Two: Some Preparation Needed
Education	These occupations usually require a high school diploma.
Related Experience	Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training	Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range	(4.0 to < 6.0)

Education

Percentage of Respondents	Education Level Required
68	Post-secondary certificate
18	High school diploma or equivalent
13	Less than high school diploma

Credentials

Interests

Interest code: REC

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Integrity — Job requires being honest and ethical.
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Initiative — Job requires a willingness to take on responsibilities and challenges.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Persistence — Job requires persistence in the face of obstacles.
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values

Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

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Wages & Employment Trends

Median wages (2016)	$9.47 hourly, $19,700 annual
State wages

Employment (2014)	24,000 employees
Projected growth (2014-2024)	Faster than average (9% to 13%)
Projected job openings (2014-2024)	4,300
State trends

Top industries (2014)	Other Services (Except Public Administration) Self-Employed

Source: Bureau of Labor Statistics 2016 wage data and 2014-2024 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

Summary Report for: 39-5093.00 - Shampooers