- Bill customers for repair work, and collect payment.
Occupations with related tasks Save Table: XLSX CSV
- Issue and cash money orders.
- Collect rents for post office boxes.
- Monitor employees' work schedules and attendance for payroll purposes.
- Organize and supervise activities, such as the processing of incoming and outgoing mail.
- Resolve customer complaints.
- Prepare employee work schedules.
- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
- Hire and train employees, and evaluate their performance.
- Prepare and submit detailed and summary reports of post office activities to designated supervisors.
- Negotiate labor disputes.
- Select and train postmasters and managers of associate postal units.
- Inform the public of available services, and of postal laws and regulations.
- Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.
- Issue and cash money orders.
- Collect rents for post office boxes.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Collect payments and record data pertaining to funds and expenditures.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Collect payments and record data pertaining to funds and expenditures.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Collect money from customers, make change, and record transactions on customer receipts.
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Inform regular customers of new products or services and price changes.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Write customer orders and sales contracts according to company guidelines.
- Review lists of dealers, customers, or station drops and load trucks.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Collect money from customers, make change, and record transactions on customer receipts.
- Contact customers to collect payments on delinquent accounts.
- Analyze credit data and financial statements to determine the degree of risk involved in extending credit or lending money.
- Complete loan applications, including credit analyses and summaries of loan requests, and submit to loan committees for approval.
- Generate financial ratios, using computer programs, to evaluate customers' financial status.
- Prepare reports that include the degree of risk involved in extending credit or lending money.
- Analyze financial data, such as income growth, quality of management, and market share to determine expected profitability of loans.
- Compare liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in the same industries and geographic locations.
- Consult with customers to resolve complaints and verify financial and credit transactions.
- Evaluate customer records and recommend payment plans, based on earnings, savings data, payment history, and purchase activity.
- Review individual or commercial customer files to identify and select delinquent accounts for collection.
- Confer with credit association and other business representatives to exchange credit information.
- Contact customers to collect payments on delinquent accounts.
- Collect fees, commissions, or other payments, according to contract terms.
- Send samples of clients' work and other promotional material to potential employers to obtain auditions, sponsorships, or endorsement deals.
- Keep informed of industry trends and deals.
- Conduct auditions or interviews to evaluate potential clients.
- Negotiate with managers, promoters, union officials, and other persons regarding clients' contractual rights and obligations.
- Confer with clients to develop strategies for their careers, and to explain actions taken on their behalf.
- Develop contacts with individuals and organizations, and apply effective strategies and techniques to ensure their clients' success.
- Schedule promotional or performance engagements for clients.
- Arrange meetings concerning issues involving their clients.
- Manage business and financial affairs for clients, such as arranging travel and lodging, selling tickets, and directing marketing and advertising activities.
- Hire trainers or coaches to advise clients on performance matters, such as training techniques or performance presentations.
- Prepare periodic accounting statements for clients.
- Obtain information about or inspect performance facilities, equipment, and accommodations to ensure that they meet specifications.
- Advise clients on financial and legal matters, such as investments and taxes.
- Collect fees, commissions, or other payments, according to contract terms.
- Collect fees for licenses.
- Warn violators of infractions or penalties.
- Evaluate applications, records, or documents to gather information about eligibility or liability issues.
- Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.
- Prepare reports of activities, evaluations, recommendations, or decisions.
- Report law or regulation violations to appropriate boards or agencies.
- Confer with or interview officials, technical or professional specialists, or applicants to obtain information or to clarify facts relevant to licensing decisions.
- Issue licenses to individuals meeting standards.
- Administer oral, written, road, or flight tests to license applicants.
- Visit establishments to verify that valid licenses or permits are displayed and that licensing standards are being upheld.
- Score tests and observe equipment operation and control to rate ability of applicants.
- Prepare correspondence to inform concerned parties of licensing decisions or appeals processes.
- Identify compliance issues that require follow-up or investigation.
- Keep informed regarding pending industry changes, trends, or best practices.
- Provide assistance to internal or external auditors in compliance reviews.
- Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
- Collect fees for licenses.
- Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.
- Fill machines with products, ingredients, money, and other supplies.
- Inspect machines and meters to determine causes of malfunctions and fix minor problems such as jammed bills or stuck products.
- Test machines to determine proper functioning.
- Replace malfunctioning parts, such as worn magnetic heads on automatic teller machine (ATM) card readers.
- Maintain records of machine maintenance and repair.
- Clean and oil machine parts.
- Order parts needed for machine repairs.
- Adjust and repair coin, vending, or amusement machines and meters and replace defective mechanical and electrical parts, using hand tools, soldering irons, and diagrams.
- Record transaction information on forms or logs, and notify designated personnel of discrepancies.
- Keep records of merchandise distributed and money collected.
- Make service calls to maintain and repair machines.
- Adjust machine pressure gauges and thermostats.
- Disassemble and assemble machines, according to specifications and using hand and power tools.
- Contact other repair personnel or make arrangements for the removal of machines in cases where major repairs are required.
- Transport machines to installation sites.
- Refer to manuals and wiring diagrams to gather information needed to repair machines.
- Install machines, making the necessary water and electrical connections in compliance with codes.
- Collect coins and bills from machines, prepare invoices, and settle accounts with concessionaires.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Monitor the performance of the gaming floor, relocating games and installing new games as necessary.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Send notices to taxpayers when accounts are delinquent.
- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Answer questions from taxpayers and assist them in completing tax forms.
- Determine appropriate methods of debt settlement, such as offers of compromise, wage garnishment, or seizure and sale of property.
- Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
- Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems.
- Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
- Direct service of legal documents, such as subpoenas, warrants, notices of assessment, and garnishments.
- Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law.
- Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
- Investigate claims of inability to pay taxes by researching court information for the status of liens, mortgages, or financial statements, or by locating assets through third parties.
- Review selected tax returns to determine the nature and extent of audits to be performed on them.
- Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions.
- Participate in informal appeals hearings on contested cases from other agents.
- Prepare briefs and assist in searching and seizing records to prepare charges and documentation for court cases.
- Enter tax return information into computers for processing.
- Secure a taxpayer's agreement to discharge a tax assessment or submit contested determinations to other administrative or judicial conferees for appeals hearings.
- Collect taxes from individuals or businesses according to prescribed laws and regulations.
- Explain cable service to subscribers after installation, and collect any installation fees due.
- Splice cables, using hand tools, epoxy, or mechanical equipment.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Clean or maintain tools or test equipment.
- Set up service for customers, installing, connecting, testing, or adjusting equipment, such as digital subscriber line modems.
- Access specific areas to string lines, or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
- Lay underground cable directly in trenches, or string it through conduits running through trenches.
- Pull cable through ducts by hand or with winches.
- Pull up cable by hand from large reels mounted on trucks.
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
- Measure signal strength at utility poles, using electronic test equipment.
- Place insulation over conductors, or seal splices with moisture-proof covering.
- Compute impedance of wires from poles to houses to determine additional resistance needed for reducing signals to desired levels.
- String cables between structures and lines from poles, towers, or trenches, and pull lines to proper tension.
- Fill and tamp holes, using cement, earth, and tamping devices.
- Dig trenches for underground wires or cables.
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
- Use a variety of construction equipment to complete installations, such as digger derricks, trenchers, or cable plows.
- Dig holes for power poles, using power augers or shovels, set poles in place with cranes, and hoist poles upright, using winches.
- Participate in the construction or removal of telecommunication towers or associated support structures.
- Locate and mark cables that are buried underground.
- Explain cable service to subscribers after installation, and collect any installation fees due.
- Receive cash and checks and make deposits.
- Monitor financial activities and details, such as cash flow and reserve levels, to ensure that all legal and regulatory requirements are met.
- Evaluate needs for procurement of funds and investment of surpluses and make appropriate recommendations.
- Develop and maintain relationships with banking, insurance, and external accounting personnel to facilitate financial activities.
- Delegate authority for the receipt, disbursement, banking, protection, and custody of funds, securities, and financial instruments.
- Receive, record, and authorize requests for disbursements in accordance with company policies and procedures.
- Advise management on short-term and long-term financial objectives, policies, and actions.
- Coordinate and direct the financial planning, budgeting, procurement, or investment activities of all or part of an organization.
- Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by regulatory agencies.
- Develop internal control policies, guidelines, and procedures for activities, such as budget administration, cash and credit management, and accounting.
- Analyze the financial details of past, present, and expected operations to identify development opportunities and areas where improvement is needed.
- Maintain current knowledge of organizational policies and procedures, federal and state policies and directives, and current accounting standards.
- Monitor and evaluate the performance of accounting and other financial staff, recommending and implementing personnel actions, such as promotions and dismissals.
- Prepare and file annual tax returns or prepare financial information so that outside accountants can complete tax returns.
- Supervise employees performing financial reporting, accounting, billing, collections, payroll, and budgeting duties.
- Compute, withhold, and account for all payroll deductions.
- Handle all aspects of employee insurance, benefits, and casualty programs, including monitoring changes in health insurance regulations and creating budgets for benefits and worker's compensation.
- Conduct or coordinate audits of company accounts and financial transactions to ensure compliance with state and federal requirements and statutes.
- Perform tax planning work.
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures and efficient control and utilization of financial resources.
- Determine depreciation rates to apply to capitalized items and advise management on actions regarding the purchase, lease, or disposal of such items.
- Lead staff training and development in budgeting and financial management areas.
- Monitor and mitigate foreign exchange risks and exposures from rate volatility.
- Receive cash and checks and make deposits.
- Collect payment upon job completion.
- Wind large springs with upward motion of arm.
- Complete required paperwork, such as work orders, according to services performed or required.
- Repair or replace worn or broken door parts, using hand tools.
- Fasten angle iron back-hangers to ceilings and tracks, using fasteners or welding equipment.
- Order replacement springs, sections, or slats.
- Carry springs to tops of doors, using ladders or scaffolding, and attach springs to tracks to install spring systems.
- Install door frames, rails, steel rolling curtains, electronic-eye mechanisms, or electric door openers and closers, using power tools, hand tools, and electronic test equipment.
- Adjust doors to open or close with the correct amount of effort, or make simple adjustments to electric openers.
- Set doors into place or stack hardware sections into openings after rail or track installation.
- Assemble and fasten tracks to structures or bucks, using impact wrenches or welding equipment.
- Inspect job sites, assessing headroom, side room, or other conditions to determine appropriateness of door for a given location.
- Prepare doors for hardware installation, such as drilling holes to install locks.
- Cut door stops or angle irons to fit openings.
- Remove or disassemble defective automatic mechanical door closers, using hand tools.
- Run low voltage wiring on ceiling surfaces, using insulated staples.
- Operate lifts, winches, or chain falls to move heavy curtain doors.
- Install dock seals, bumpers, or shelters.
- Study blueprints and schematic diagrams to determine appropriate methods of installing or repairing automated door openers.
- Lubricate door closer oil chambers, and pack spindles with leather washers.
- Bore or cut holes in flooring as required for installation, using hand or power tools.
- Clean door closer parts, using caustic soda, rotary brushes, or grinding wheels.
- Set in and secure floor treadles for door-activating mechanisms, and connect power packs and electrical panelboards to treadles.
- Fabricate replacements for worn or broken parts, using welders, lathes, drill presses, or shaping or milling machines.
- Cover treadles with carpeting or other floor covering materials, and test systems by operating treadles.
- Collect payment upon job completion.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Schedule staff hours and assign duties.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Order and purchase equipment and supplies.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Take dining reservations.
- Create specialty dishes and develop recipes to be used in dining facilities.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
- Count money and make bank deposits.
- Receive and process payments from customers, using electronic transaction services.
- Fill customer orders by packaging sold items and documentation for direct shipping or by transferring orders to manufacturers or third-party distributors.
- Create, manage, or automate orders or invoices, using order management or invoicing software.
- Deliver e-mail confirmation of completed transactions and shipment.
- Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
- Purchase new or used items from online or physical sources for resale via retail or auction Web site.
- Determine and set product prices.
- Calculate purchase subtotals, taxes, and shipping costs for submission to customers.
- Compose descriptions of merchandise for posting to online storefront, auction sites, or other shopping Web sites.
- Compose images of products, using video or still cameras, lighting equipment, props, or photo or video editing software.
- Upload digital media, such as photos, video, or scanned images to online storefront, auction sites, or other shopping Web sites.
- Calculate revenue, sales, and expenses, using financial accounting or spreadsheet software.
- Cancel orders based on customer requests or inventory or delivery problems.
- Prepare or organize online storefront marketing material, including product descriptions or subject lines, optimizing content to search engine criteria.
- Order or purchase merchandise to maintain optimal inventory levels.
- Determine location for product listings to maximize exposure to online traffic.
- Create or maintain database of customer accounts.
- Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
- Collaborate with search engine shopping specialists to place marketing content in desired online locations.
- Investigate products or markets to determine areas for opportunity or viability for merchandising specific products, using online or offline sources.
- Maintain inventory of shipping supplies, such as boxes, labels, tape, bubble wrap, loose packing materials, or tape guns.
- Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces.
- Develop or revise business plans for online business, emphasizing factors such as product line, pricing, inventory, or marketing strategy.
- Disclose merchant information and terms and policies of transactions in online or offline materials.
- Design customer interface of online storefront, using web programming or e-commerce software.
- Select and purchase technical web services, such as web hosting services, online merchant accounts, shopping cart software, payment gateway software, or spyware.
- Transfer digital media, such as music, video, or software, to customers via the Internet.
- Devise, select, or purchase domain name and web address.
- Initiate online auctions through auction hosting sites or auction management software.
- Implement security practices to preserve assets, minimize liabilities, or ensure customer privacy, using parallel servers, hardware redundancy, fail-safe technology, information encryption, or firewalls.
- Investigate sources, such as auctions, estate sales, liquidators, wholesalers, or trade shows for new items, used items, or collectibles.
- Participate in online forums or conferences to stay abreast of online retailing trends, techniques, or security threats.
- Integrate online retailing strategy with physical or catalogue retailing operations.
- Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
- Receive and process payments from customers, using electronic transaction services.
