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Summary Report for:
11-3071.03 - Logistics Managers

Plan, direct, or coordinate purchasing, warehousing, distribution, forecasting, customer service, or planning services. Manage logistics personnel and logistics systems and direct daily operations.

Sample of reported job titles: Global Logistics Manager, Integrated Logistics Programs Director, Logistics Analytics Manager, Logistics Director, Logistics Operations Director, Logistics Operations Manager, Logistics Solution Manager, Logistics Team Leader, Logistics Vice President, Supply Chain Logistics Manager

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Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
  • Supervise the work of logistics specialists, planners, or schedulers.
  • Create policies or procedures for logistics activities.
  • Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies. Green Task Statement
  • Negotiate transportation rates or services.
  • Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources. Green Task Statement
  • Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Establish or monitor specific supply chain-based performance measurement systems.
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation.
  • Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
  • Ensure carrier compliance with company policies or procedures for product transit or delivery.
  • Plan or implement improvements to internal or external logistics systems or processes.
  • Recommend optimal transportation modes, routing, equipment, or frequency.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Implement specific customer requirements, such as internal reporting or customized transportation metrics.
  • Negotiate with suppliers or customers to improve supply chain efficiency or sustainability. Green Task Statement
  • Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services. Green Task Statement
  • Plan or implement material flow management systems to meet production requirements.
  • Develop risk management programs to ensure continuity of supply in emergency scenarios.
  • Train shipping department personnel in roles or responsibilities regarding global logistics strategies.
  • Recommend purchase of new or improved technology, such as automated systems.
  • Design models for use in evaluating logistics programs or services.
  • Prepare or file environmental certification applications. Green Task Statement

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Technology Skills

  • Analytical or scientific software — Optimization software
  • Calendar and scheduling software — Scheduling software
  • Data base reporting software — SAP Business Objects Hot technology
  • Data base user interface and query software — Database software; Microsoft Access Hot technology ; Microsoft SQL Server Hot technology
  • Electronic mail software — Email software; Microsoft Outlook Hot technology
  • Enterprise resource planning ERP software Hot technology — Microsoft Dynamics AX; Oracle JD Edwards EnterpriseOne Hot technology ; SAP ERP Operations; Transtek Compass ERP (see all 5 examples)
  • Enterprise system management software — IBM Power Systems software Hot technology
  • Graphics or photo imaging software — Microsoft Visio Hot technology
  • Inventory management software — Inventory control software
  • Materials requirements planning logistics and supply chain software — 3PL Central; Four Soft 4S VisiLog; UPS WorldShip; USPS.com (see all 14 examples)
  • Mobile location based services software — Transportation management system TMS software
  • Office suite software — Microsoft Office
  • Presentation software — Microsoft PowerPoint Hot technology
  • Project management software — Microsoft Project Hot technology
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Hazardous material protective apparel — Personal protective equipment
  • Laser fax machine — Laser facsimile machines
  • Photocopiers
  • Special purpose telephones — Multi-line telephone systems

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Knowledge

  • Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Skills

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination — Adjusting actions in relation to others' actions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking — Talking to others to convey information effectively.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Time Management — Managing one's own time and the time of others.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Persuasion — Persuading others to change their minds or behavior.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Mathematics — Using mathematics to solve problems.
  • Service Orientation — Actively looking for ways to help people.
  • Instructing — Teaching others how to do something.
  • Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Speech Clarity — The ability to speak clearly so others can understand you.
  • Speech Recognition — The ability to identify and understand the speech of another person.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
  • Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.

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Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Detailed Work Activities

  • Develop operating strategies, plans, or procedures.
  • Confer with organizational members to accomplish work activities.
  • Develop organizational policies or programs.
  • Supervise employees.
  • Direct organizational operations, projects, or services.
  • Implement transportation changes to reduce environmental impact.
  • Analyze data to inform operational decisions or activities.
  • Resolve customer complaints or problems.
  • Negotiate contracts for transportation, distribution, or logistics services.
  • Analyze financial records to improve efficiency.
  • Monitor organizational procedures to ensure proper functioning.
  • Manage operations, research, or logistics projects.
  • Monitor organizational compliance with regulations.
  • Determine operational compliance with regulations or standards.
  • Implement organizational process or policy changes.
  • Maintain operational records.
  • Negotiate contracts for environmental remediation, green energy, or renewable resources.
  • Communicate organizational information to customers or other stakeholders.
  • Develop emergency response plans or procedures.
  • Conduct employee training programs.
  • Determine resource needs.
  • Model operational processes.
  • Prepare forms or applications.
  • Maintain knowledge of current developments in area of expertise.
  • Conduct environmental audits.
  • Develop environmental remediation or protection plans.

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Work Context

  • Electronic Mail — 100% responded “Every day.”
  • Telephone — 97% responded “Every day.”
  • Face-to-Face Discussions — 83% responded “Every day.”
  • Contact With Others — 63% responded “Constant contact with others.”
  • Work With Work Group or Team — 47% responded “Very important.”
  • Duration of Typical Work Week — 64% responded “More than 40 hours.”
  • Time Pressure — 53% responded “Every day.”
  • Frequency of Decision Making — 47% responded “Every day.”
  • Indoors, Environmentally Controlled — 70% responded “Every day.”
  • Freedom to Make Decisions — 50% responded “Some freedom.”
  • Importance of Being Exact or Accurate — 47% responded “Very important.”
  • Structured versus Unstructured Work — 43% responded “Some freedom.”
  • Responsible for Others' Health and Safety — 53% responded “High responsibility.”
  • Impact of Decisions on Co-workers or Company Results — 53% responded “Important results.”
  • Spend Time Sitting — 50% responded “More than half the time.”
  • Coordinate or Lead Others — 50% responded “Very important.”
  • Letters and Memos — 30% responded “Once a week or more but not every day.”
  • Responsibility for Outcomes and Results — 43% responded “High responsibility.”
  • Indoors, Not Environmentally Controlled — 40% responded “Every day.”
  • Level of Competition — 50% responded “Highly competitive.”
  • Frequency of Conflict Situations — 40% responded “Once a month or more but not every week.”
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 37% responded “Once a year or more but not every month.”
  • Deal With External Customers — 43% responded “Very important.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 47% responded “Once a month or more but not every week.”
  • Importance of Repeating Same Tasks — 37% responded “Important.”

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Job Zone

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
60   Bachelor's degree
17   Master's degree
10   Post-baccalaureate certificate Help

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Credentials

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Interests

Interest code: EC

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Integrity — Job requires being honest and ethical.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Persistence — Job requires persistence in the face of obstacles.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

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Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Wages & Employment Trends

Median wages data collected from Transportation, Storage, and Distribution Managers.
Employment data collected from Transportation, Storage, and Distribution Managers.
Industry data collected from Transportation, Storage, and Distribution Managers.

Median wages (2016) $42.88 hourly, $89,190 annual
State wages Local Salary Info
 
Employment (2014) 112,000 employees
Projected growth (2014-2024) Slower than average (2% to 4%) Slower than average (2% to 4%)
Projected job openings (2014-2024) 27,100
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2016 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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