- Accept payments, and make change or write charge slips as necessary.
Occupations with related tasks Save Table: XLSX CSV
- Collect payments from customers.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Clean tables or counters after patrons have finished dining.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Escort customers to their tables.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Inform customers of daily specials.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Describe and recommend wines to customers.
- Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Provide guests with information about local areas, including directions.
- Garnish and decorate dishes in preparation for serving.
- Collect payments from customers.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take orders from patrons for food or beverages.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Accept payment from customers, and make change as necessary.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Clean and organize eating, service, and kitchen areas.
- Monitor and order supplies or food items, and restock as necessary to maintain inventory.
- Brew coffee and tea, and fill containers with requested beverages.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Collect and return dirty dishes to the kitchen for washing.
- Wash dishes, glassware, and silverware after meals.
- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Notify kitchen personnel of shortages or special orders.
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
- Replenish foods at serving stations.
- Perform personnel activities, such as supervising and training employees.
- Distribute food to servers.
- Set up dining areas for meals, and clear them following meals.
- Add relishes and garnishes to food orders, according to instructions.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Arrange tables and decorations according to instructions.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Accept payment from customers, and make change as necessary.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Solicit sales of new or additional services or products.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Receive and process customer payments.
- Take customer orders and convey them to other employees for preparation.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Clean or sanitize work areas, utensils, or equipment.
- Describe menu items to customers, or suggest products that might appeal to them.
- Clean service or seating areas.
- Serve prepared foods, such as muffins, biscotti, or bagels.
- Prepare or serve menu items, such as sandwiches or salads.
- Set up or restock product displays.
- Weigh, grind, or pack coffee beans for customers.
- Stock customer service stations with paper products or beverage preparation items.
- Wrap, label, or date food items for sale.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Take out garbage.
- Order, receive, or stock supplies or retail products.
- Slice fruits, vegetables, desserts, or meats for use in food service.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Demonstrate the use of retail equipment, such as espresso machines.
- Create signs to advertise store products or events.
- Receive and process customer payments.
- Take customer orders and convey them to other employees for preparation.
- Collect money for drinks served.
- Take beverage orders from serving staff or directly from patrons.
- Clean glasses, utensils, and bar equipment.
- Balance cash receipts.
- Check identification of customers to verify age requirements for purchase of alcohol.
- Clean bars, work areas, and tables.
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
- Serve wine, and bottled or draft beer.
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Serve snacks or food items to customers seated at the bar.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Slice and pit fruit for garnishing drinks.
- Ask customers who become loud and obnoxious to leave, or physically remove them.
- Arrange bottles and glasses to make attractive displays.
- Create drink recipes.
- Supervise the work of bar staff and other bartenders.
- Order or requisition liquors and supplies.
- Plan bar menus.
- Prepare appetizers such as pickles, cheese, and cold meats.
- Collect money for drinks served.
- Take beverage orders from serving staff or directly from patrons.
- Operate cash registers to accept payments for food and beverages.
- Take and prepare to-go orders.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Greet guests and seat them at tables or in waiting areas.
- Answer telephone calls and respond to inquiries or transfer calls.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Receive and record patrons' dining reservations.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inform patrons of establishment specialties and features.
- Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Hire, train, and supervise food and beverage service staff.
- Prepare cash receipts after establishments close, and make bank deposits.
- Direct patrons to coatrooms and waiting areas, such as lounges.
- Plan parties or other special events and services.
- Order or requisition supplies and equipment for tables and serving stations.
- Perform marketing and advertising services.
- Confer with other staff to help plan establishments' menus.
- Operate cash registers to accept payments for food and beverages.
- Take and prepare to-go orders.
- Turn in receipts and money received from deliveries.
- Obey traffic laws and follow established traffic and transportation procedures.
- Report any mechanical problems encountered with vehicles.
- Verify the contents of inventory loads against shipping papers.
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
- Read maps and follow written or verbal geographic directions.
- Load and unload trucks, vans, or automobiles.
- Present bills and receipts and collect payments for goods delivered or loaded.
- Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
- Drive vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or within industrial yards.
- Use and maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.
- Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
- Perform emergency repairs, such as changing tires or installing light bulbs, fuses, tire chains, or spark plugs.
- Turn in receipts and money received from deliveries.
- Total checks, present them to customers, and accept payment for services.
- Place food servings on plates or trays according to orders or instructions.
- Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
- Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
- Load trays with accessories, such as eating utensils, napkins, or condiments.
- Take food orders and relay orders to kitchens or serving counters so they can be filled.
- Monitor food preparation or serving techniques to ensure that proper procedures are followed.
- Remove trays and stack dishes for return to kitchen after meals are finished.
- Carry food, silverware, or linen on trays or use carts to carry trays.
- Record amounts and types of special food items served to customers.
- Stock service stations with items, such as ice, napkins, or straws.
- Prepare food items, such as sandwiches, salads, soups, or beverages.
- Determine where patients or patrons would like to eat their meals and help them get situated.
- Examine trays to ensure that they contain required items.
- Total checks, present them to customers, and accept payment for services.
- Take food and drink orders and receive payment from customers.
- Order and take delivery of supplies.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Prepare specialty foods, such as pizzas, fish and chips, sandwiches, or tacos, following specific methods that usually require short preparation time.
- Operate large-volume cooking equipment, such as grills, deep-fat fryers, or griddles.
- Wash, cut, and prepare foods designated for cooking.
- Prepare and serve beverages, such as coffee or fountain drinks.
- Clean food preparation areas, cooking surfaces, and utensils.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Serve orders to customers at windows, counters, or tables.
- Clean, stock, and restock workstations and display cases.
- Maintain sanitation, health, and safety standards in work areas.
- Cook and package batches of food, such as hamburgers or fried chicken, prepared to order or kept warm until sold.
- Prepare dough, following recipe.
- Verify that prepared food meets requirements for quality and quantity.
- Pre-cook items, such as bacon, to prepare them for later use.
- Measure ingredients required for specific food items.
- Mix ingredients, such as pancake or waffle batters.
- Schedule activities and equipment use with managers, using information about daily menus to help coordinate cooking times.
- Take food and drink orders and receive payment from customers.
- Present bills and accept payments.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Resolve customer complaints regarding food service.
- Compile and balance cash receipts at the end of the day or shift.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Supervise and participate in kitchen and dining area cleaning activities.
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Record production, operational, and personnel data on specified forms.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Estimate ingredients and supplies required to prepare a recipe.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Forecast staff, equipment, and supply requirements, based on a master menu.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- Develop equipment maintenance schedules and arrange for repairs.
- Greet and seat guests, and present menus and wine lists.
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
- Develop departmental objectives, budgets, policies, procedures, and strategies.
- Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
- Evaluate new products for usefulness and suitability.
- Schedule parties and take reservations.
- Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.
- Present bills and accept payments.
- Operate cash register, handle money, and give correct change.
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware.
- Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items.
- Take and record temperature of food and food storage areas, such as refrigerators and freezers.
- Carry food supplies, equipment, and utensils to and from storage and work areas.
- Remove trash and clean kitchen garbage containers.
- Store food in designated containers and storage areas to prevent spoilage.
- Weigh or measure ingredients.
- Vacuum dining area and sweep and mop kitchen floor.
- Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items.
- Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving.
- Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures.
- Assemble meal trays with foods in accordance with patients' diets.
- Stock cupboards and refrigerators, and tend salad bars and buffet meals.
- Use manual or electric appliances to clean, peel, slice, and trim foods.
- Load dishes, glasses, and tableware into dishwashing machines.
- Portion and wrap food, or place it directly on plates for service to patrons.
- Add cutlery, napkins, food, and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens, and similar establishments.
- Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets.
- Prepare and serve a variety of beverages, such as coffee, tea, and soft drinks.
- Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads.
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
- Stir and strain soups and sauces.
- Make special dressings and sauces as condiments for sandwiches.
- Scrape leftovers from dishes into garbage containers.
- Distribute food to waiters and waitresses to serve to customers.
- Distribute menus to hospital patients, collect diet sheets, and deliver food trays and snacks to nursing units or directly to patients.
- Package take-out foods or serve food to customers.
- Cut, slice or grind meat, poultry, and seafood to prepare for cooking.
- Butcher and clean fowl, fish, poultry, and shellfish to prepare for cooking or serving.
- Keep records of the quantities of food used.
- Operate cash register, handle money, and give correct change.
