- Answer telephone calls and respond to inquiries or transfer calls.
Occupations with related tasks Save Table: XLSX CSV
- Help customers find the location of products.
- Offer customers carry-out service at the completion of transactions.
- Answer incoming phone calls.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Greet customers entering establishments.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer customers' questions, and provide information on procedures or policies.
- Request information or assistance, using paging systems.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Issue trading stamps, and redeem food stamps and coupons.
- Post charges against guests' or patients' accounts.
- Compute and record totals of transactions.
- Weigh items sold by weight to determine prices.
- Sort, count, and wrap currency and coins.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Compile and maintain non-monetary reports and records.
- Supervise others and provide on-the-job training.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Sell tickets and other items to customers.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Cash checks for customers.
- Help customers find the location of products.
- Offer customers carry-out service at the completion of transactions.
- Answer incoming phone calls.
- Provide guests with information about local areas, including directions.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Describe and recommend wines to customers.
- Collect payments from customers.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Take orders from patrons for food or beverages.
- Prepare checks that itemize and total meal costs and sales taxes.
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Clean tables or counters after patrons have finished dining.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Escort customers to their tables.
- Garnish and decorate dishes in preparation for serving.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Check with customers to see if they want to apply any rewards to their purchase.
- Perform routine tasks, such as refilling syrups, sanitizer bottles, and other essential supplies.
- Provide guests with information about local areas, including directions.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Describe and recommend wines to customers.
- Assist guests with special needs by providing equipment such as wheelchairs.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Provide directions to guests.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Order flowers for guests.
- Make travel arrangements for sightseeing or other tours.
- Pick up and deliver items or run errands for guests.
- Plan special events, parties, or meetings, which may include booking musicians or celebrities.
- Arrange childcare services for guests.
- Carry out unusual requests, such as searching for hard-to-find items or arranging for exotic services, such as hot-air balloon rides.
- Receive, store, or deliver luggage or mail.
- Perform office duties on a temporary basis when needed.
- Arrange for the replacement of items lost by travelers.
- Provide business services for guests, such as sending or receiving faxes or shipping packages.
- Arrange for interpreters or translators when patrons require such services.
- Provide food and beverage services to guests.
- Clean and tidy hotel lounge.
- Assist guests with special needs by providing equipment such as wheelchairs.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Provide directions to guests.
- Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.
- Announce stops to passengers.
- Assist passengers, such as elderly or individuals with disabilities, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Collect tickets or cash fares from passengers.
- Handle passenger emergencies or disruptions.
- Report delays or accidents.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Maintain cleanliness of bus or motor coach.
- Read maps to plan bus routes.
- Load and unload baggage in baggage compartments.
- Announce stops to passengers.
- Assist passengers, such as elderly or individuals with disabilities, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Provide direct assistance to farmers by performing activities such as purchasing or selling products and supplies, supervising properties, and collecting soil and herbage samples for testing.
- Advise farmers and demonstrate techniques in areas such as feeding and health maintenance of livestock, growing and harvesting practices, and financial planning.
- Conduct classes or deliver lectures on subjects such as nutrition, home management, and farming techniques.
- Collaborate with producers to diagnose and prevent management and production problems.
- Research information requested by farmers.
- Collect and evaluate data to determine community program needs.
- Act as an advocate for farmers or farmers' groups.
- Conduct field demonstrations of new products, techniques, or services.
- Maintain records of services provided and the effects of advice given.
- Prepare and distribute leaflets, pamphlets, and visual aids for educational and informational purposes.
- Schedule and make regular visits to farmers.
- Organize, advise, and participate in community activities and organizations, such as county and state fair events and 4-H Clubs.
- Conduct agricultural research, analyze data, and prepare research reports.
- Set and monitor production targets.
- Collaborate with social service and health care professionals to advise individuals and families on home management practices, such as budget planning, meal preparation, and time management.
- Provide direct assistance to farmers by performing activities such as purchasing or selling products and supplies, supervising properties, and collecting soil and herbage samples for testing.
- Administer religious rites or ordinances.
- Pray and promote spirituality.
- Prepare and deliver sermons or other talks.
- Read from sacred texts, such as the Bible, Torah, or Koran.
- Organize and lead regular religious services.
- Instruct people who seek conversion to a particular faith.
- Share information about religious issues by writing articles, giving speeches, or teaching.
- Counsel individuals or groups concerning their spiritual, emotional, or personal needs.
- Prepare people for participation in religious ceremonies.
- Visit people in homes, hospitals, or prisons to provide them with comfort and support.
- Train leaders of church, community, or youth groups.
- Plan or lead religious education programs.
- Study and interpret religious laws, doctrines, or traditions.
- Respond to requests for assistance during emergencies or crises.
- Conduct special ceremonies, such as weddings, funerals, or confirmations.
- Devise ways in which congregational membership can be expanded.
- Collaborate with committees or individuals to address financial or administrative issues pertaining to congregations.
- Refer people to community support services, psychologists, or doctors.
- Organize or engage in interfaith, community, civic, educational, or recreational activities sponsored by or related to religious programs.
- Perform administrative duties, such as overseeing building management, ordering supplies, contracting for services or repairs, or supervising the work of staff members or volunteers.
- Participate in fundraising activities to support congregational activities or facilities.
- Administer religious rites or ordinances.
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Enter prescription information into computer databases.
- Establish or maintain patient profiles, including lists of medications taken by individual patients.
- Maintain proper storage and security conditions for drugs.
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
- Answer telephones, responding to questions or requests.
- Operate cash registers to accept payment from customers.
- Price and file prescriptions that have been filled.
- Mix pharmaceutical preparations, according to written prescriptions.
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
- Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
- Prepare and process medical insurance claim forms and records.
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
- Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication.
- Supply and monitor robotic machines that dispense medicine into containers and label the containers.
- Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.
- Maintain and merchandise home healthcare products or services.
- Price stock and mark items for sale.
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Locate items requested by customers.
- Run cash registers.
- Serve ice water, coffee, rolls, or butter to patrons.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Wipe tables or seats with dampened cloths or replace dirty tablecloths.
- Set tables with clean linens, condiments, or other supplies.
- Greet and seat customers.
- Clean up spilled food or drink or broken dishes and remove empty bottles and trash.
- Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.
- Fill beverage or ice dispensers.
- Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.
- Carry trays from food counters to tables for cafeteria patrons.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Serve food to customers when waiters or waitresses need assistance.
- Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.
- Replenish supplies of food or equipment at steam tables or service bars.
- Wash glasses or other serving equipment at bars.
- Carry linens to or from laundry areas.
- Garnish foods and position them on tables to make them visible and accessible.
- Mix and prepare flavors for mixed drinks.
- Slice and pit fruit used to garnish drinks.
- Stock refrigerating units with wines or bottled beer or replace empty beer kegs.
- Prepare food, such as sandwiches, for customers.
- Locate items requested by customers.
