- Explain the cremation process to family or friends of the deceased.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 1 | 1 | 2 | 43-4051.00 | Customer Service Representatives 
|
| 1 | 1 | 3 | 43-4141.00 | New Accounts Clerks |
| 1 | 1 | 3 | 49-2098.00 | Security and Fire Alarm Systems Installers |
| 1 | 1 | 4 | 11-9072.00 | Entertainment and Recreation Managers, Except Gambling
|
| 1 | 1 | 2 | 49-3092.00 | Recreational Vehicle Service Technicians
|
| 1 | 1 | 2 | 43-5031.00 | Public Safety Telecommunicators |
| 1 | 1 | 2 | 43-4151.00 | Order Clerks |
| 1 | 1 | 2 | 43-4171.00 | Receptionists and Information Clerks
|
| 1 | 1 | 2 | 43-4081.00 | Hotel, Motel, and Resort Desk Clerks |
| 1 | 1 | 2 | 49-9052.00 | Telecommunications Line Installers and Repairers
|
| 1 | 1 | 2 | 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
| 1 | 1 | 3 | 49-1011.00 | First-Line Supervisors of Mechanics, Installers, and Repairers |
| 1 | 1 | 2 | 43-5111.00 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
| 1 | 1 | 2 | 53-7065.00 | Stockers and Order Fillers
|
| 1 | 1 | 3 | 49-2022.00 | Telecommunications Equipment Installers and Repairers, Except Line Installers
|
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
- Solicit sales of new or additional services or products.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
- Order tests that could determine the causes of product malfunctions.
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Schedule repairs for locks on safe-deposit boxes.
- Perform foreign currency transactions and sell traveler's checks.
- Duplicate records for distribution to branch offices.
- Perform teller duties as required.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
- Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.
- Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components.
- Test and repair circuits and sensors, following wiring and system specifications.
- Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.
- Examine systems to locate problems, such as loose connections or broken insulation.
- Test backup batteries, keypad programming, sirens, or other security features to ensure proper functioning or to diagnose malfunctions.
- Drill holes for wiring in wall studs, joists, ceilings, or floors.
- Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures.
- Consult with clients to assess risks and to determine security requirements.
- Mount raceways and conduits and fasten wires to wood framing, using staplers.
- Adjust sensitivity of units, based on room structures and manufacturers' recommendations, using programming keypads.
- Keep informed of new products and developments.
- Order replacement parts.
- Prepare documents, such as invoices or warranties.
- Provide customers with cost estimates for equipment installation.
- Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
- Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
- Administer first aid in emergency situations.
- Assign tasks and work hours to staff.
- Calculate and record department expenses and revenue.
- Clean equipment and areas of amusement park, cruise ship, or other recreational facility.
- Explain rules and regulations of facilities and entertainment attractions to customers.
- Inspect equipment, such as rides, games, and vehicles, to detect wear and damage.
- Interview and hire associates to fill staff vacancies.
- Plan programs of events or schedules of activities.
- Plan, organize, or lead group activities for customers, such as exercise routines, athletic events, or arts and crafts.
- Resolve customer complaints regarding worker performance or services rendered.
- Store and retrieve equipment, such as vehicles, radios, and ride components.
- Talk to coworkers using electronic devices, such as computers and radios.
- Talk to customers to convey information about events or activities.
- Train workers in company procedures or policy.
- Write and present strategies for recreational facility programming using customer or employee data.
- Write budgets to plan recreational activities or programs.
- Operate, drive, or explain the use of mechanical equipment in amusement parks, cruise ships, or other recreational facilities.
- Explain proper operation of vehicle systems to customers.
- Locate and repair frayed wiring, broken connections, or incorrect wiring, using ohmmeters, soldering irons, tape, or hand tools.
- Repair plumbing or propane gas lines, using caulking compounds and plastic or copper pipe.
- Confer with customers, read work orders, or examine vehicles needing repair to determine the nature and extent of damage.
- Examine or test operation of parts or systems to ensure completeness of repairs.
- Connect electrical systems to outside power sources, and activate switches to test the operation of appliances or light fixtures.
- Connect water hoses to inlet pipes of plumbing systems, and test operation of toilets or sinks.
- Inspect recreational vehicles to diagnose problems and perform necessary adjustment, repair, or overhaul.
- Inspect, repair, or replace brake systems.
- Diagnose and repair furnace or air conditioning systems.
- Repair leaks with caulking compound or replace pipes, using pipe wrenches.
- List parts needed, estimate costs, and plan work procedures, using parts lists, technical manuals, or diagrams.
- Remove damaged exterior panels, and repair and replace structural frame members.
- Open and close doors, windows, or drawers to test their operation, trimming edges to fit, as necessary.
- Reset hardware, using chisels, mallets, and screwdrivers.
- Refinish wood surfaces on cabinets, doors, moldings, or floors, using power sanders, putty, spray equipment, brushes, paints, or varnishes.
- Seal open sides of modular units to prepare them for shipment, using polyethylene sheets, nails, and hammers.
- Explain proper operation of vehicle systems to customers.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Provide emergency medical instructions to callers.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Record details of calls, dispatches, and messages.
- Monitor various radio frequencies, such as those used by public works departments, school security, and civil defense, to stay apprised of developing situations.
- Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
- Maintain access to, and security of, highly sensitive materials.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Learn material and pass required tests for certification.
- Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
- Maintain files of information relating to emergency calls, such as personnel rosters and emergency call-out and pager files.
- Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
- Operate and maintain mobile dispatch vehicles and equipment.
- Monitor alarm systems to detect emergencies, such as fires and illegal entry into establishments.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Recommend merchandise or services that will meet customers' needs.
- Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
- Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
- Inspect outgoing work for compliance with customers' specifications.
- Receive and respond to customer complaints.
- Check inventory records to determine availability of requested merchandise.
- Verify customer and order information for correctness, checking it against previously obtained information as necessary.
- Compute total charges for merchandise or services and shipping charges.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Notify departments when supplies of specific items are low, or when orders would deplete available supplies.
- Prepare invoices, shipping documents, and contracts.
- Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
- Direct specified departments or units to prepare and ship orders to designated locations.
- Adjust inventory records to reflect product movement.
- Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing.
- Calculate and compile order-related statistics, and prepare reports for management.
- Recommend type of packing or labeling needed on order.
- Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits.
- Recommend merchandise or services that will meet customers' needs.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Analyze data to determine answers to questions from customers or members of the public.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Keep a current record of staff members' whereabouts and availability.
- Schedule space or equipment for special programs and prepare lists of participants.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Greet, register, and assign rooms to guests of hotels or motels.
- Contact housekeeping or maintenance staff when guests report problems.
- Issue room keys and escort instructions to bellhops.
- Make and confirm reservations.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Keep records of room availability and guests' accounts, manually or using computers.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Review accounts and charges with guests during the check out process.
- Record guest comments or complaints, referring customers to managers as necessary.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or telephone switchboards.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
- Date-stamp, sort, and rack incoming mail and messages.
- Arrange tours, taxis, or restaurant reservations for customers.
- Deposit guests' valuables in hotel safes or safe-deposit boxes.
- Plan, schedule or supervise the work of other employees.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Explain cable service to subscribers after installation, and collect any installation fees due.
- Set up service for customers, installing, connecting, testing, or adjusting equipment.
- Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
- Measure signal strength at utility poles, using electronic test equipment.
- Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
- Splice cables, using hand tools, epoxy, or mechanical equipment.
- Access specific areas to string lines, or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
- Clean or maintain tools or test equipment.
- String cables between structures and lines from poles, towers, or trenches, and pull lines to proper tension.
- Pull up cable by hand from large reels mounted on trucks.
- Lay underground cable directly in trenches, or string it through conduits running through trenches.
- Pull cable through ducts by hand or with winches.
- Dig trenches for underground wires or cables.
- Place insulation over conductors, or seal splices with moisture-proof covering.
- Compute impedance of wires from poles to houses to determine additional resistance needed for reducing signals to desired levels.
- Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
- Use a variety of construction equipment to complete installations, such as digger derricks, trenchers, or cable plows.
- Fill and tamp holes, using cement, earth, and tamping devices.
- Participate in the construction or removal of telecommunication towers or associated support structures.
- Dig holes for power poles, using power augers or shovels, set poles in place with cranes, and hoist poles upright, using winches.
- Explain cable service to subscribers after installation, and collect any installation fees due.
- Confer with customers to determine their service requirements and travel preferences.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Confer with customers to determine their service requirements and travel preferences.
- Meet with vendors or suppliers to discuss products used in repair work.
- Inspect, test, and measure completed work, using devices such as hand tools or gauges to verify conformance to standards or repair requirements.
- Inspect and monitor work areas, examine tools and equipment, and provide employee safety training to prevent, detect, and correct unsafe conditions or violations of procedures and safety rules.
- Interpret specifications, blueprints, or job orders to construct templates and lay out reference points for workers.
- Monitor employees' work levels and review work performance.
- Perform skilled repair or maintenance operations, using equipment such as hand or power tools, hydraulic presses or shears, or welding equipment.
- Compute estimates and actual costs of factors such as materials, labor, or outside contractors.
- Monitor tool and part inventories and the condition and maintenance of shops to ensure adequate working conditions.
- Requisition materials and supplies, such as tools, equipment, or replacement parts.
- Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel.
- Examine objects, systems, or facilities and analyze information to determine needed installations, services, or repairs.
- Counsel employees about work-related issues and assist employees to correct job-skill deficiencies.
- Recommend or initiate personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures.
- Investigate accidents or injuries and prepare reports of findings.
- Conduct or arrange for worker training in safety, repair, or maintenance techniques, operational procedures, or equipment use.
- Develop, implement, or evaluate maintenance policies and procedures.
- Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
- Review, evaluate, accept, and coordinate completion of work bid from contractors.
- Compile operational or personnel records, such as time and production records, inventory data, repair or maintenance statistics, or test results.
- Develop or implement electronic maintenance programs or computer information management systems.
- Design equipment configurations to meet personnel needs.
- Meet with vendors or suppliers to discuss products used in repair work.
- Communicate with customers and vendors to exchange information regarding products, materials, and services.
- Document quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files.
- Weigh or measure materials, equipment, or products to maintain relevant records, using volume meters, scales, rules, or calipers.
- Collect or prepare measurement, weight, or identification labels and attach them to products.
- Examine products or materials, parts, subassemblies, and packaging for damage, defects, or shortages, using specification sheets, gauges, and standards charts.
- Signal or instruct other workers to weigh, move, or check products.
- Collect product samples and prepare them for laboratory analysis or testing.
- Maintain, monitor, and clean work areas, such as recycling collection sites, drop boxes, counters and windows, and areas around scale houses.
- Compare product labels, tags, or tickets, shipping manifests, purchase orders, and bills of lading to verify accuracy of shipment contents, quality specifications, or weights.
- Remove from stock products or loads not meeting quality standards, and notify supervisors or appropriate departments of discrepancies or shortages.
- Inspect products and examination records to determine the number of defects per worker and the reasons for examiners' rejections.
- Store samples of finished products in labeled cartons and record their location.
- Maintain financial records, such as accounts of daily collections and billings, and records of receipts issued.
- Inspect incoming loads of waste to identify contents and to screen for the presence of specific regulated or hazardous wastes.
- Count or estimate quantities of materials, parts, or products received or shipped.
- Compute product totals and charges for shipments.
- Fill orders for products and samples, following order tickets, and forward or mail items.
- Operate scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
- Sort products or materials into predetermined sequences or groupings for display, packing, shipping, or storage.
- Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks.
- Prepare measurement tables and conversion charts, using standard formulas.
- Unload or unpack incoming shipments.
- Communicate with customers and vendors to exchange information regarding products, materials, and services.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Complete order receipts.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
- Keep records of out-going orders.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Operate equipment such as forklifts.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Obtain merchandise from bins or shelves.
- Receive and count stock items, and record data manually or on computer.
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
- Receive, unload, open, unpack, or issue sales floor merchandise.
- Pack customer purchases in bags or cartons.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Clean display cases, shelves, and aisles.
- Keep records on the use or damage of stock or stock-handling equipment.
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
- Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
- Dispose of damaged or defective items, or return them to vendors.
- Recommend disposal of excess, defective, or obsolete stock.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Compute prices of items or groups of items.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Transport packages to customers' vehicles.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
- Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
- Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
- Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
- Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
- Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
- Test connections to ensure that power supplies are adequate and that communications links function.
- Note differences in wire and cable colors so that work can be performed correctly.
- Inspect equipment on a regular basis to ensure proper functioning.
- Collaborate with other workers to locate and correct malfunctions.
- Remove loose wires and other debris after work is completed.
- Repair or replace faulty equipment, such as defective and damaged telephones, wires, switching system components, and associated equipment.
- Maintain computer and manual records pertaining to facilities and equipment.
- Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
- Remove and remake connections to change circuit layouts, following work orders or diagrams.
- Clean and maintain tools, test equipment, and motor vehicles.
- Perform database verifications, using computers.
- Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
- Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
- Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
- Remove and replace plug-in circuit equipment.
- Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
- Dig holes or trenches as necessary for equipment installation and access.
- Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
- Drive crew trucks to and from work areas.
- Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
- Designate cables available for use.
- Diagnose and correct problems from remote locations, using special switchboards to find the sources of problems.
- Program computerized switches and switchboards to provide requested features.
- Enter codes needed to correct electronic switching system programming.
- Examine telephone transmission facilities to determine requirements for new or additional telephone services.
- Measure distances from landmarks to identify exact installation sites for equipment.
- Install updated software and programs that maintain existing software or provide requested features, such as time-correlated call routing.
- Perform routine maintenance on equipment, including adjusting and lubricating components and painting worn or exposed areas.
- Determine viability of sites through observation, and discuss site locations and construction requirements with customers.
- Install telephone station equipment, such as intercommunication systems, transmitters, receivers, relays, and ringers, and related apparatus, such as coin collectors, telephone booths, and switching-key equipment.
- Clean switches and replace contact points, using vacuum hoses, solvents, and hand tools.
- Provide input into the design and manufacturing of new equipment.
- Address special issues or situations, such as illegal or unauthorized use of equipment, or cases of electrical or acoustic shock.
- Place intercept circuits on terminals to handle vacant lines in central office installations.
- Demonstrate equipment to customers and explain its use, responding to any inquiries or complaints.
