Summary Report for:
21-1012.00 - Educational, Guidance, School, and Vocational Counselors
Counsel individuals and provide group educational and vocational guidance services.
Sample of reported job titles: Academic Advisor, Academic Counselor, Admissions Counselor, Career Counselor, College Counselor, Guidance Counselor, School Adjustment Counselor, School Counselor, Student Development Advisor, Student Services Coordinator
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Provide crisis intervention to students when difficult situations occur at schools.
- Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs.
- Identify cases of domestic abuse or other family problems and encourage students or parents to seek additional assistance from mental health professionals.
- Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
- Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.
- Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
- Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Teach classes and present self-help or information sessions on subjects related to education and career planning.
- Provide special services such as alcohol and drug prevention programs and classes that teach students to handle conflicts without resorting to violence.
- Conduct follow-up interviews with counselees to determine if their needs have been met.
- Instruct individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills.
- Plan and promote career and employment-related programs and events, such as career planning presentations, work experience programs, job fairs, and career workshops.
- Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences, such as starting college.
- Evaluate students' or individuals' abilities, interests, and personality characteristics, using tests, records, interviews, or professional sources.
- Collaborate with teachers and administrators in the development, evaluation, and revision of school programs and in the preparation of master schedules for curriculum offerings.
- Observe students during classroom and play activities to evaluate students' performance, behavior, social development, and physical health.
- Establish and enforce administration policies and rules governing student behavior.
- Address community groups, faculty, and staff members to explain available counseling services.
- Prepare reports on students and activities as required by administration.
- Attend meetings, educational conferences, and training workshops and serve on committees.
- Compile and study occupational, educational, and economic information to assist counselees in determining and carrying out vocational and educational objectives.
- Plan, direct, and participate in recruitment and enrollment activities.
- Supervise, train, and direct professional staff and interns.
- Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation.
- Provide students with information on topics, such as college degree programs and admission requirements, financial aid opportunities, trade and technical schools, and apprenticeship programs.
- Refer students to degree programs based on interests, aptitudes, or educational assessments.
- Assess needs for assistance, such as rehabilitation, financial aid, or additional vocational training, and refer clients to the appropriate services.
- Establish and supervise peer counseling and peer tutoring programs.
- Provide information for teachers and staff members involved in helping students or graduates identify and pursue employment opportunities.
- Establish contacts with employers to create internship and employment opportunities for students.
- Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms.
- Refer qualified counselees to employers or employment services for job placement.
- Interview clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
- Sponsor extracurricular activities, such as clubs, student organizations, and academic contests.
- Analytical or scientific software — ACT WorkKeys; Computerized diagnostic programs; Computerized testing programs; Counseling software (see all 7 examples)
- Customer relationship management CRM software — Blackbaud The Raiser's Edge
- Data base reporting software — Microsoft SQL Server Reporting Services
- Data base user interface and query software — FileMaker Pro; Microsoft Access ; Social Solutions ETO; Student information systems SIS (see all 21 examples)
- Desktop publishing software — Microsoft Publisher
- Development environment software — Adobe Systems Adobe ActionScript
- Electronic mail software — Email software; Microsoft Outlook ; Yahoo! Email
- Enterprise resource planning ERP software — Microsoft Dynamics ; Oracle PeopleSoft
- Graphics or photo imaging software — Adobe Systems Adobe Photoshop
- Human resources software — Oracle Taleo
- Information retrieval or search software — LexisNexis
- Instant messaging software
- Internet browser software — Microsoft Internet Explorer; Web browser software
- Medical software — Athena Software Penelope Case Management
- Network conferencing software — Chat software
- Network monitoring software — Computer-assisted live supervision
- Office suite software — Microsoft Office
- Presentation software — Blackboard Wimba; Microsoft PowerPoint ; Prezi
- Project management software — Microsoft SharePoint ; Palm Pal Transana; Productivity software
- Spreadsheet software — EZAnalyze; Microsoft Excel
- Video conferencing software — Citrix GoToMeeting
- Web page creation and editing software — Facebook ; LinkedIn ; Orbius; Web page design and editing software
- Web platform development software — Ext JS
- Word processing software — Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
- Desktop computers
- Digital camcorders or video cameras — Video recorders
- Digital video disk players or recorders — Digital video disk DVD players
- Digital voice recorders — Audio recorders
- Instant messaging platform — Yahoo! Messenger
- Liquid crystal display projector — Liquid crystal display LCD projectors; Projection equipment
- Notebook computers — Laptop computers
- Overhead projectors — Overhead display projectors
- Personal computers
- Personal digital assistant PDAs or organizers — Personal digital assistants PDA
- Photocopiers — Photocopying equipment
- Video cassette players or recorders — Video cassette recorders VCR
- Videoconferencing systems — Videoconferencing equipment
- Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Speaking — Talking to others to convey information effectively.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Service Orientation — Actively looking for ways to help people.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Coordination — Adjusting actions in relation to others' actions.
- Instructing — Teaching others how to do something.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Persuasion — Persuading others to change their minds or behavior.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Negotiation — Bringing others together and trying to reconcile differences.
- Time Management — Managing one's own time and the time of others.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Speech Recognition — The ability to identify and understand the speech of another person.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Detailed Work Activities
- Intervene in crisis situations to assist clients.
- Collaborate with other professionals to assess client needs or plan treatments.
- Confer with family members to discuss client treatment plans or progress.
- Counsel clients regarding interpersonal issues.
- Evaluate potential problems in home or work environments of clients.
- Counsel clients regarding educational or vocational issues.
- Counsel clients or patients regarding personal issues.
- Evaluate characteristics of individuals to determine needs or eligibility.
- Write reports or evaluations.
- Complete documentation required by programs or regulations.
- Refer individuals to educational or work programs.
- Lead classes or community events.
- Develop educational programs.
- Interview clients to gather information about their backgrounds, needs, or progress.
- Teach life skills or strategies to clients or their families.
- Plan programs to address community mental wellness needs.
- Present social services program information to the public.
- Collaborate with other professionals to develop education or assistance programs.
- Assess individual or community needs for educational or social services.
- Refer clients to community or social service programs.
- Develop educational policies.
- Maintain professional social services knowledge.
- Supervise workers providing client or patient services.
- Advise others on social or educational issues.
- Promote educational institutions or programs.
- Develop working relationships with others to facilitate program activities.
- Assist clients in handling details of daily life.
- Train staff members in social services skills.
- Electronic Mail — 100% responded “Every day.”
- Face-to-Face Discussions — 100% responded “Every day.”
- Contact With Others — 94% responded “Constant contact with others.”
- Indoors, Environmentally Controlled — 92% responded “Every day.”
- Work With Work Group or Team — 84% responded “Extremely important.”
- Telephone — 80% responded “Every day.”
- Frequency of Conflict Situations — 55% responded “Every day.”
- Coordinate or Lead Others — 51% responded “Extremely important.”
- Structured versus Unstructured Work — 45% responded “Some freedom.”
- Freedom to Make Decisions — 48% responded “A lot of freedom.”
- Frequency of Decision Making — 67% responded “Every day.”
- Duration of Typical Work Week — 61% responded “More than 40 hours.”
- Deal With Unpleasant or Angry People — 45% responded “Once a week or more but not every day.”
- Impact of Decisions on Co-workers or Company Results — 40% responded “Very important results.”
- Letters and Memos — 42% responded “Once a week or more but not every day.”
- Deal With External Customers — 38% responded “Very important.”
- Time Pressure — 39% responded “Once a month or more but not every week.”
- Physical Proximity — 44% responded “Moderately close (at arm's length).”
- Public Speaking — 39% responded “Once a week or more but not every day.”
- Spend Time Sitting — 44% responded “About half the time.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 33% responded “Once a month or more but not every week.”
|Title||Job Zone Five: Extensive Preparation Needed|
|Education||Most of these occupations require graduate school. For example, they may require a master's degree, and some require a Ph.D., M.D., or J.D. (law degree).|
|Related Experience||Extensive skill, knowledge, and experience are needed for these occupations. Many require more than five years of experience. For example, surgeons must complete four years of college and an additional five to seven years of specialized medical training to be able to do their job.|
|Job Training||Employees may need some on-the-job training, but most of these occupations assume that the person will already have the required skills, knowledge, work-related experience, and/or training.|
|Job Zone Examples||These occupations often involve coordinating, training, supervising, or managing the activities of others to accomplish goals. Very advanced communication and organizational skills are required. Examples include librarians, lawyers, astronomers, biologists, clergy, surgeons, and veterinarians.|
|SVP Range||(8.0 and above)|
Interest code: S Want to discover your interests? Take the O*NET Interest Profiler at My Next Move.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Integrity — Job requires being honest and ethical.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Persistence — Job requires persistence in the face of obstacles.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Wages & Employment Trends
|Median wages (2017)||$26.64 hourly, $55,410 annual|
|Employment (2016)||292,000 employees|
|Projected growth (2016-2026)||Faster than average (10% to 14%)|
|Projected job openings (2016-2026)||35,300|
|Top industries (2016)|
Source: Bureau of Labor Statistics 2017 wage data and 2016-2026 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- American College Counseling Association
- American Counseling Association
- American Psychological Association
- American School Counselor Association
- Association for Career and Technical Education
- Association on Higher Education and Disability
- NASPA - Student Affairs Administrators in Higher Education
- National Association for College Admission Counseling
- National Association of Colleges and Employers
- National Association of School Psychologists
- National Association of Social Workers
- National Board for Certified Counselors
- National Career Development Association
- National Education Association
- Occupational Outlook Handbook: School and career counselors