Job Duties Custom List 13-1199.06 — Online Merchants
- Devise, select, or purchase domain name and web address.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 2 | 3 | 3 | 13-1022.00 | Wholesale and Retail Buyers, Except Farm Products 
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| 2 | 2 | 4 | 13-1199.05 | Sustainability Specialists
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| 2 | 2 | 4 | 13-1023.00 | Purchasing Agents, Except Wholesale, Retail, and Farm Products
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| 2 | 2 | 4 | 13-1121.00 | Meeting, Convention, and Event Planners
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| 2 | 2 | 4 | 13-1131.00 | Fundraisers |
| 1 | 2 | 3 | 51-9071.00 | Jewelers and Precious Stone and Metal Workers |
| 1 | 1 | 4 | 13-1021.00 | Buyers and Purchasing Agents, Farm Products
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| 1 | 1 | 5 | 25-9021.00 | Farm and Home Management Educators |
| 1 | 1 | 2 | 51-9162.00 | Computer Numerically Controlled Tool Programmers
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| 1 | 1 | 2 | 39-9011.01 | Nannies
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| 1 | 1 | 2 | 45-2021.00 | Animal Breeders |
| 1 | 1 | 2 | 39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants
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| 1 | 1 | 4 | 13-2051.00 | Financial and Investment Analysts
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| 1 | 1 | 4 | 41-3031.00 | Securities, Commodities, and Financial Services Sales Agents |
- Examine, select, order, or purchase merchandise consistent with quality, quantity, specification requirements, or other factors, such as environmental soundness.
- Determine which products should be featured in advertising, the advertising medium to be used, or when the ads should be run.
- Buy merchandise or commodities for resale to wholesale or retail consumers.
- Negotiate prices, discount terms, or transportation arrangements with suppliers.
- Recommend mark-up rates, mark-down rates, or merchandise selling prices.
- Obtain information about customer needs or preferences by conferring with sales or purchasing personnel.
- Authorize payment of invoices or return of merchandise.
- Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns, company sales, and needed inventory.
- Collaborate with vendors to obtain or develop desired products.
- Inspect merchandise or products to determine quality, value, or yield.
- Conduct sales meetings to introduce new merchandise.
- Consult with store or merchandise managers about budgets or goods to be purchased.
- Provide clerks with information to print on price tags, such as price, mark-ups or mark-downs, manufacturer number, season code, or style number.
- Train or supervise sales or clerical staff.
- Monitor competitors' sales activities by following their advertisements in newspapers or other media.
- Analyze environmental aspects of competing merchandise when making buying decisions.
- Compare transportation options to determine the most energy-efficient options.
- Develop strategies to advertise green products or merchandise to consumers.
- Identify opportunities to buy green commodities, such as alternative energy, water, or carbon-neutral products for resale to consumers.
- Monitor consumer preferences or environmental trends to determine the best way to introduce new green products.
- Examine, select, order, or purchase merchandise consistent with quality, quantity, specification requirements, or other factors, such as environmental soundness.
- Determine which products should be featured in advertising, the advertising medium to be used, or when the ads should be run.
- Buy merchandise or commodities for resale to wholesale or retail consumers.
- Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.
- Identify or procure needed resources to implement sustainability programs or projects.
- Develop sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals.
- Monitor or track sustainability indicators, such as energy usage, natural resource usage, waste generation, and recycling.
- Assess or propose sustainability initiatives, considering factors such as cost effectiveness, technical feasibility, and acceptance.
- Provide technical or administrative support for sustainability programs or issues.
- Review and revise sustainability proposals or policies.
- Develop reports or presentations to communicate the effectiveness of sustainability initiatives.
- Create or maintain plans or other documents related to sustainability projects.
- Collect information about waste stream management or green building practices to inform decision makers.
- Research or review regulatory, technical, or market issues related to sustainability.
- Identify or investigate violations of natural resources, waste management, recycling, or other environmental policies.
- Identify or create new sustainability indicators.
- Write grant applications, rebate applications, or project proposals to secure funding for sustainability projects.
- Deliver sustainability training to employees.
- Create marketing or outreach media, such as brochures or Web sites, to communicate sustainability issues, procedures, or objectives.
- Identify or procure needed resources to implement sustainability programs or projects.
- Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
- Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
- Monitor and follow applicable laws and regulations.
- Formulate policies and procedures for bid proposals and procurement of goods and services.
- Write and review product specifications, maintaining a working technical knowledge of the goods or services to be purchased.
- Analyze price proposals, financial reports, and other data and information to determine reasonable prices.
- Hire, train, or supervise purchasing clerks, buyers, and expediters.
- Research and evaluate suppliers, based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier's reputation and history.
- Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes.
- Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives.
- Study sales records and inventory levels of current stock to develop strategic purchasing programs that facilitate employee access to supplies.
- Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action.
- Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories.
- Monitor changes affecting supply and demand, tracking market conditions, price trends, or futures markets.
- Monitor shipments to ensure that goods come in on time, and resolve problems related to undelivered goods.
- Review catalogs, industry periodicals, directories, trade journals, and Internet sites and consult with other department personnel to locate necessary goods and services.
- Attend meetings, trade shows, conferences, conventions, and seminars to network with people in other purchasing departments.
- Arrange the payment of duty and freight charges.
- Interview vendors and visit suppliers' plants and distribution centers to examine and learn about products, services, and prices.
- Purchase the highest quality merchandise at the lowest possible price and in correct amounts.
- Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services.
- Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
- Design and implement efforts to publicize events and promote sponsorships.
- Consult with customers to determine objectives and requirements for events, such as meetings, conferences, and conventions.
- Review event bills for accuracy and approve payment.
- Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
- Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
- Confer with staff at a chosen event site to coordinate details.
- Inspect event facilities to ensure that they conform to customer requirements.
- Maintain records of event aspects, including financial details.
- Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
- Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.
- Evaluate and select providers of services according to customer requirements.
- Plan and develop programs, agendas, budgets, and services according to customer requirements.
- Hire, train, and supervise volunteers and support staff required for events.
- Conduct post-event evaluations to determine how future events could be improved.
- Direct administrative details, such as financial operations, dissemination of promotional materials, and responses to inquiries.
- Meet with sponsors and organizing committees to plan scope and format of events, to establish and monitor budgets, or to review administrative procedures and event progress.
- Read trade publications, attend seminars, and consult with other meeting professionals to keep abreast of meeting management standards and trends.
- Organize registration of event participants.
- Develop event topics and choose featured speakers.
- Obtain permits from fire and health departments to erect displays and exhibits and serve food at events.
- Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications.
- Design and implement efforts to publicize events and promote sponsorships.
- Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events.
- Write speeches, press releases, or other promotional materials to increase awareness of the causes, missions, or goals of organizations seeking funds.
- Identify and build relationships with potential donors.
- Secure commitments of participation or donation from individuals or corporate donors.
- Write and send letters of thanks to donors.
- Solicit cash or in-kind donations or sponsorships from individual, business, or government donors.
- Create or update donor databases.
- Develop strategies to encourage new or increased contributions.
- Develop or implement fundraising activities, such as annual giving campaigns or direct mail programs.
- Compile or develop materials to submit to granting or other funding organizations.
- Conduct research to identify the goals, net worth, charitable donation history, or other data related to potential donors, potential investors, or general donor markets.
- Develop fundraising activity plans that maximize participation or contributions and minimize costs.
- Direct or supervise fundraising staff, including volunteer staff members.
- Establish fundraising or participation goals for special events or specified time periods.
- Monitor progress of fundraising drives.
- Recruit sponsors, participants, or volunteers for fundraising events.
- Contact corporate representatives, government officials, or community leaders to increase awareness of organizational causes, activities, or needs.
- Attend community events, meetings, or conferences to promote organizational goals or solicit donations or sponsorships.
- Write reports or prepare presentations to communicate fundraising program data.
- Explain the tax advantages of contributions to potential donors.
- Monitor budgets, expense reports, or other financial data for fundraising organizations.
- Plan and direct special events for fundraising, such as silent auctions, dances, golf events, or walks.
- Direct or coordinate Web-based fundraising activities, such as online auctions or donation Web sites.
- Secure speakers for charitable events, community meetings, or conferences to increase awareness of charitable, nonprofit, or political causes.
- Develop corporate fundraising programs, such as employer gift-matching.
- Coordinate transportation or delivery of materials, supplies, or donations for fundraising events.
- Develop and maintain media contact lists.
- Prepare materials such as fundraising envelopes, bid sheets, or gift bags for charitable events.
- Design or produce materials such as posters, Web sites, or newsletters to promote, market, or advertise fundraising events.
- Write speeches, press releases, or other promotional materials to increase awareness of the causes, missions, or goals of organizations seeking funds.
- Buy and sell jewelry, or serve as agents between buyers and sellers.
- Select and acquire metals and gems for designs.
- Clean and polish metal items and jewelry pieces, using jewelers' tools, polishing wheels, and chemical baths.
- Smooth soldered joints and rough spots, using hand files and emery paper, and polish smoothed areas with polishing wheels or buffing wire.
- Create jewelry from materials such as gold, silver, platinum, and precious or semiprecious stones.
- Cut and file pieces of jewelry such as rings, brooches, bracelets, and lockets.
- Examine assembled or finished products to ensure conformance to specifications, using magnifying glasses or precision measuring instruments.
- Make repairs, such as enlarging or reducing ring sizes, soldering pieces of jewelry together, and replacing broken clasps and mountings.
- Compute costs of labor and materials to determine production costs of products and articles.
- Position stones and metal pieces, and set, mount, and secure items in place, using setting and hand tools.
- Grade stones based on their color, perfection, and quality of cut.
- Shape and straighten damaged or twisted articles by hand or using pliers.
- Create new jewelry designs and modify existing designs, using computers as necessary.
- Plate articles such as jewelry pieces and watch dials, using silver, gold, nickel, or other metals.
- Record the weights and processing times of finished pieces.
- Construct preliminary models of wax, metal, clay, or plaster, and form sample castings in molds.
- Write or modify design specifications such as the metal contents and weights of items.
- Soften metal to be used in designs by heating it with a gas torch and shape it, using hammers and dies.
- Pierce and cut open designs in ornamentation, using hand drills and scroll saws.
- Research and analyze reference materials, and consult with interested parties to develop new products or modify existing designs.
- Mark, engrave, or emboss designs on metal pieces such as castings, wire, or jewelry, following specifications.
- Pour molten metal alloys or other materials into molds to cast models of jewelry.
- Determine appraised values of diamonds and other gemstones based on price guides, market fluctuations, and stone grades and rarity.
- Lay out designs on metal stock, and cut along markings to fabricate pieces used to cast metal molds.
- Design and fabricate molds, models, and machine accessories, and modify hand tools used to cast metal and jewelry pieces.
- Cut designs in molds or other materials to be used as models in the fabrication of metal and jewelry products.
- Rout out locations where parts are to be joined to items, using routing machines.
- Weigh, mix, and melt metal alloys or materials needed for jewelry models.
- Anneal precious metal objects such as coffeepots, tea sets, and trays in gas ovens for prescribed times to soften metal for reworking.
- Rotate molds to distribute alloys and to prevent formation of air pockets.
- Buy and sell jewelry, or serve as agents between buyers and sellers.
- Select and acquire metals and gems for designs.
- Purchase, for further processing or for resale, farm products, such as milk, grains, or Christmas trees.
- Arrange for processing or resale of purchased products.
- Negotiate contracts with farmers for the production or purchase of farm products.
- Arrange for transportation or storage of purchased products.
- Maintain records of business transactions and product inventories, reporting data to companies or government agencies as necessary.
- Review orders to determine product types and quantities required to meet demand.
- Examine or test crops or products to estimate their value, determine their grade, or locate any evidence of disease or insect damage.
- Coordinate or direct activities of workers engaged in cutting, transporting, storing, or milling products and maintaining records.
- Sell supplies, such as seed, feed, fertilizers, or insecticides, arranging for loans or financing as necessary.
- Advise farm groups or growers on land preparation or livestock care techniques that will maximize the quantity and quality of production.
- Calculate applicable government grain quotas.
- Estimate land production possibilities, surveying property and studying factors such as crop rotation history, soil fertility, or irrigation facilities.
- Purchase, for further processing or for resale, farm products, such as milk, grains, or Christmas trees.
- Provide direct assistance to farmers by performing activities such as purchasing or selling products and supplies, supervising properties, and collecting soil and herbage samples for testing.
- Advise farmers and demonstrate techniques in areas such as feeding and health maintenance of livestock, growing and harvesting practices, and financial planning.
- Conduct classes or deliver lectures on subjects such as nutrition, home management, and farming techniques.
- Collaborate with producers to diagnose and prevent management and production problems.
- Research information requested by farmers.
- Collect and evaluate data to determine community program needs.
- Act as an advocate for farmers or farmers' groups.
- Conduct field demonstrations of new products, techniques, or services.
- Maintain records of services provided and the effects of advice given.
- Prepare and distribute leaflets, pamphlets, and visual aids for educational and informational purposes.
- Schedule and make regular visits to farmers.
- Organize, advise, and participate in community activities and organizations, such as county and state fair events and 4-H Clubs.
- Conduct agricultural research, analyze data, and prepare research reports.
- Set and monitor production targets.
- Collaborate with social service and health care professionals to advise individuals and families on home management practices, such as budget planning, meal preparation, and time management.
- Provide direct assistance to farmers by performing activities such as purchasing or selling products and supplies, supervising properties, and collecting soil and herbage samples for testing.
- Determine the sequence of machine operations, and select the proper cutting tools needed to machine workpieces into the desired shapes.
- Analyze job orders, drawings, blueprints, specifications, printed circuit board pattern films, and design data to calculate dimensions, tool selection, machine speeds, and feed rates.
- Observe machines on trial runs or conduct computer simulations to ensure that programs and machinery will function properly and produce items that meet specifications.
- Write programs in the language of a machine's controller and store programs on media, such as punch tapes, magnetic tapes, or disks.
- Determine reference points, machine cutting paths, or hole locations, and compute angular and linear dimensions, radii, and curvatures.
- Enter computer commands to store or retrieve parts patterns, graphic displays, or programs that transfer data to other media.
- Revise programs or tapes to eliminate errors, and retest programs to check that problems have been solved.
- Modify existing programs to enhance efficiency.
- Enter coordinates of hole locations into program memories by depressing pedals or buttons of programmers.
- Sort shop orders into groups to maximize materials utilization and minimize machine setup time.
- Compare encoded tapes or computer printouts with original part specifications and blueprints to verify accuracy of instructions.
- Prepare geometric layouts from graphic displays, using computer-assisted drafting software or drafting instruments and graph paper.
- Perform preventative maintenance or minor repairs on machines.
- Write instruction sheets and cutter lists for a machine's controller to guide setup and encode numerical control tapes.
- Align and secure pattern film on reference tables of optical programmers, and observe enlarger scope views of printed circuit boards.
- Order tooling for jobs.
- Shop for groceries, clothing, and other items needed for children's care.
- Instruct children in safe behavior, such as seeking adult assistance when crossing the street and avoiding contact with unsafe objects.
- Remove hazards and develop appropriate boundaries and rules to create a safe environment for children.
- Perform first aid or cardiopulmonary resuscitation (CPR) when required.
- Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior.
- Regulate children's rest periods and nap schedules.
- Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts, to encourage intellectual development of children.
- Help prepare and serve nutritionally balanced meals and snacks for children.
- Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills.
- Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
- Assign appropriate chores and praise targeted behaviors to encourage development of self-control, self-confidence, and responsibility.
- Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children's health.
- Work with parents to develop and implement discipline programs to promote desirable child behavior.
- Perform housekeeping and cleaning duties related to children's care.
- Meet regularly with parents to discuss children's activities and development.
- Supervise and assist with homework.
- Transport children to schools, social outings, and medical appointments.
- Keep records of play, meal schedules, and bill payment.
- Help develop or monitor family schedule.
- Shop for groceries, clothing, and other items needed for children's care.
- Purchase and stock supplies of feed and medicines.
- Feed and water animals, and clean and disinfect pens, cages, yards, and hutches.
- Observe animals in heat to detect approach of estrus and exercise animals to induce or hasten estrus, if necessary.
- Treat minor injuries and ailments and contact veterinarians to obtain treatment for animals with serious illnesses or injuries.
- Select animals to be bred, and semen specimens to be used, according to knowledge of animals, genealogies, traits, and desired offspring characteristics.
- Examine animals to detect symptoms of illness or injury.
- Build hutches, pens, and fenced yards.
- Record animal characteristics such as weights, growth patterns, and diets.
- Brand, tattoo, or tag animals to allow animal identification.
- Arrange for sale of animals and eggs to hospitals, research centers, pet shops, and food processing plants.
- Place vaccines in drinking water, inject vaccines, or dust air with vaccine powder to protect animals from diseases.
- Bathe and groom animals.
- Exercise animals to keep them in healthy condition.
- Adjust controls to maintain specific building temperatures required for animals' health and safety.
- Maintain logs of semen specimens used and animals bred.
- Inject prepared animal semen into female animals for breeding purposes, by inserting nozzle of syringe into vagina and depressing syringe plunger.
- Clip or shear hair on animals.
- Package and label semen to be used for artificial insemination, recording information such as the date, source, quality, and concentration.
- Exhibit animals at shows.
- Measure specified amounts of semen into calibrated syringes, and insert syringes into inseminating guns.
- Examine semen microscopically to assess and record density and motility of gametes, and dilute semen with prescribed diluents, according to formulas.
- Purchase and stock supplies of feed and medicines.
- Procure beverages, food, and other items as requested.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors or locker rooms.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
- Collect soiled linen or clothing for laundering.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Operate washing machines and dryers to clean soiled apparel and towels.
- Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- Attend to needs of athletic teams in clubhouses.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Operate controls that regulate temperatures or room environments.
- Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- Provide or arrange for services such as clothes pressing, cleaning, or repair.
- Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- Stencil identifying information on equipment.
- Set up various apparatus or athletic equipment.
- Maintain or repair athletic equipment.
- Procure beverages, food, and other items as requested.
- Purchase investments for companies in accordance with company policy.
- Advise clients on aspects of capitalization, such as amounts, sources, or timing.
- Analyze financial or operational performance of companies facing financial difficulties to identify or recommend remedies.
- Assess companies as investments for clients by examining company facilities.
- Collaborate on projects with other professionals, such as lawyers, accountants, or public relations experts.
- Collaborate with investment bankers to attract new corporate clients.
- Conduct financial analyses related to investments in green construction or green retrofitting projects.
- Confer with clients to restructure debt, refinance debt, or raise new debt.
- Create client presentations of plan details.
- Determine the prices at which securities should be syndicated and offered to the public.
- Develop and maintain client relationships.
- Draw charts and graphs, using computer spreadsheets, to illustrate technical reports.
- Employ financial models to develop solutions to financial problems or to assess the financial or capital impact of transactions.
- Evaluate and compare the relative quality of various securities in a given industry.
- Evaluate capital needs of clients and assess market conditions to inform structuring of financial packages.
- Inform investment decisions by analyzing financial information to forecast business, industry, or economic conditions.
- Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.
- Monitor developments in the fields of industrial technology, business, finance, and economic theory.
- Monitor fundamental economic, industrial, and corporate developments by analyzing information from financial publications and services, investment banking firms, government agencies, trade publications, company sources, or personal interviews.
- Perform securities valuation or pricing.
- Prepare all materials for transactions or execution of deals.
- Prepare plans of action for investment, using financial analyses.
- Present oral or written reports on general economic trends, individual corporations, and entire industries.
- Recommend investments and investment timing to companies, investment firm staff, or the public.
- Specialize in green financial instruments, such as socially responsible mutual funds or exchange-traded funds (ETF) that are comprised of green companies.
- Supervise, train, or mentor junior team members.
- Purchase investments for companies in accordance with company policy.
- Purchase or sell financial derivatives for customers.
- Make bids or offers to buy or sell securities.
- Monitor markets or positions.
- Agree on buying or selling prices at optimal levels for clients.
- Keep accurate records of transactions.
- Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities on behalf of investment dealers.
- Complete sales order tickets and submit for processing of client-requested transactions.
- Report all positions or trading results.
- Interview clients to determine clients' assets, liabilities, cash flow, insurance coverage, tax status, or financial objectives.
- Discuss financial options with clients and keep them informed about transactions.
- Identify opportunities or develop channels for purchase or sale of securities or commodities.
- Develop financial plans, based on analysis of clients' financial status.
- Review all securities transactions to ensure accuracy of information and conformance to governing agency regulations.
- Devise trading, option, or hedge strategies.
- Determine customers' financial services needs and prepare proposals to sell services that address these needs.
- Track and analyze factors that affect price movement, such as trade policies, weather conditions, political developments, or supply and demand changes.
- Inform other traders, managers, or customers of market conditions, including volume, price, competition, or dynamics.
- Offer advice on the purchase or sale of particular securities.
- Contact prospective customers to present information and explain available services.
- Explain stock market terms or trading practices to clients.
- Calculate costs for billings or commissions.
- Prepare financial reports to monitor client or corporate finances.
- Supply the latest price quotes on any security, as well as information on the activities or financial positions of the corporations issuing these securities.
- Supervise support staff and ensure proper execution of contracts.
- Relay buy or sell orders to securities exchanges or to firm trading departments.
- Evaluate costs and revenue of agreements to determine continued profitability.
- Sell services or equipment, such as trusts, investments, or check processing services.
- Negotiate prices or contracts for securities or commodities sales or purchases.
- Prepare and send requests for price quotations to all companies in a particular market.
- Price securities or commodities based on market conditions.
- Purchase or sell financial derivatives for customers.
