- Announce routes or stops.
Occupations with related tasks Save Table: XLSX CSV
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Prepare passengers and aircraft for landing, following procedures.
- Announce flight delays and descent preparations.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Administer first aid to passengers in distress.
- Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Reassure passengers when situations, such as turbulence, are encountered.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Assist passengers entering or disembarking the aircraft.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Operate audio and video systems.
- Collect money for meals and beverages.
- Heat and serve prepared foods.
- Inspect passenger tickets to verify information and to obtain destination information.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Sell alcoholic beverages to passengers.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Prepare passengers and aircraft for landing, following procedures.
- Announce flight delays and descent preparations.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Respond to passengers' questions, requests, or complaints.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Determine or facilitate seating arrangements.
- Perform equipment safety checks prior to departure.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Explain and demonstrate safety procedures and safety equipment use.
- Open and close doors for passengers.
- Signal transportation operators to stop or to proceed.
- Adjust window shades or seat cushions at the request of passengers.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Respond to passengers' questions, requests, or complaints.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Announce stops to passengers.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Collect tickets or cash fares from passengers.
- Handle passenger emergencies or disruptions.
- Report delays or accidents.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Maintain cleanliness of bus or motor coach.
- Read maps to plan bus routes.
- Load and unload baggage in baggage compartments.
- Make minor repairs to vehicle and change tires.
- Announce stops to passengers.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Advise passengers to be seated and orderly while on vehicles.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Announce arrival and departure information, using public address systems.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Announce arrival and departure information, using public address systems.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays.
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.
- Monitor lights indicating obstructions or other trains ahead and watch for car and truck traffic at crossings to stay alert to potential hazards.
- Operate controls to open and close transit vehicle doors.
- Drive and control rail-guided public transportation, such as subways, elevated trains, and electric-powered streetcars, trams, or trolleys, to transport passengers.
- Report delays, mechanical problems, and emergencies to supervisors or dispatchers, using radios.
- Regulate vehicle speed and the time spent at each stop to maintain schedules.
- Direct emergency evacuation procedures.
- Complete reports, including shift summaries and incident or accident reports.
- Attend meetings on driver and passenger safety to learn ways in which job performance might be affected.
- Collect fares from passengers, and issue change and transfers.
- Record transactions and coin receptor readings to verify the amount of money collected.
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays.
- Greet passengers, provide information, and answer questions concerning fares, schedules, transfers, and routings.
- Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Drive taxicabs or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Notify dispatchers or company mechanics of vehicle problems.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up passengers at prearranged locations, at taxi stands, or by cruising streets in high-traffic areas.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Report to taxicab services or garages to receive vehicle assignments.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Turn the taximeter on when passengers enter the cab, and turn it off when they reach the final destination.
- Vacuum and clean interiors and wash and polish exteriors of automobiles.
- Determine fares based on trip distances and times, using taximeters and fee schedules, and announce fares to passengers.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Inform regular customers of new products or services and price changes.
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Collect money from customers, make change, and record transactions on customer receipts.
- Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.
- Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.
- Collect coins from vending machines, refill machines, and remove aged merchandise.
- Write customer orders and sales contracts according to company guidelines.
- Review lists of dealers, customers, or station drops and load trucks.
- Call on prospective customers to explain company services or to solicit new business.
- Sell food specialties, such as sandwiches and beverages, to office workers and patrons of sports events.
- Inform regular customers of new products or services and price changes.
- Provide customers with information about local roads or highways.
- Collect cash payments from customers, and make change or charge purchases to customers' credit cards, providing customers with receipts.
- Check tire pressure and levels of fuel, motor oil, transmission, radiator, battery, or other fluids, adding air or fluids as required.
- Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
- Clean parking areas, offices, restrooms, or equipment, and remove trash.
- Order stock, and price and shelve incoming goods.
- Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
- Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
- Rotate, test, and repair or replace tires.
- Prepare daily reports of fuel, oil, and accessory sales.
- Clean windshields.
- Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
- Test and charge batteries.
- Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
- Operate car washes.
- Provide customers with information about local roads or highways.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Inspect vehicles to detect any damage.
- Greet customers and open their car doors.
- Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
- Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
- Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Escort customers to their vehicles to ensure their safety.
- Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration.
- Lift, position, and remove barricades to open or close parking areas.
- Perform personnel activities, such as supervising or scheduling employees.
- Review motorists' identification before allowing them to enter parking facilities.
- Service vehicles with gas, oil, and water.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Quote prices to customers.
- Maintain a safe working environment by monitoring safety procedures and equipment.
- Review work throughout the work process and at completion to ensure that it has been performed properly.
- Inform designated employees or departments of items loaded or problems encountered.
- Examine freight to determine loading sequences.
- Collaborate with workers and managers to solve work-related problems.
- Check specifications of materials loaded or unloaded against information contained in work orders.
- Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
- Transmit and explain work orders to laborers.
- Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.
- Inspect equipment for wear and for conformance to specifications.
- Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.
- Conduct staff meetings to relay general information or to address specific topics, such as safety.
- Evaluate employee performance and prepare performance appraisals.
- Assess training needs of staff and arrange for or provide appropriate instruction.
- Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.
- Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.
- Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.
- Inspect job sites to determine the extent of maintenance or repairs needed.
- Inventory supplies and requisition or purchase additional items, as necessary.
- Counsel employees in work-related activities, personal growth, or career development.
- Schedule times of shipment and modes of transportation for materials.
- Provide assistance in balancing books, tracking, monitoring, or projecting a unit's budget needs, and in developing unit policies and procedures.
- Perform the same work duties as those supervised, or perform more difficult or skilled tasks or assist in their performance.
- Quote prices to customers.
- Interact with the public to answer traffic-related questions, respond to complaints or requests, or discuss traffic control ordinances, plans, policies, or procedures.
- Study traffic delays by noting times of delays, the numbers of vehicles affected, and vehicle speed through the delay area.
- Prepare graphs, charts, diagrams, or other aids to illustrate observations or conclusions.
- Analyze data related to traffic flow, accident rates, or proposed development to determine the most efficient methods to expedite traffic flow.
- Prepare work orders for repair, maintenance, or changes in traffic systems.
- Plan, design, and improve components of traffic control systems to accommodate current or projected traffic and to increase usability and efficiency.
- Compute time settings for traffic signals or speed restrictions, using standard formulas.
- Prepare drawings of proposed signal installations or other control devices, using drafting instruments or computer-automated drafting equipment.
- Study factors affecting traffic conditions, such as lighting or sign and marking visibility, to assess their effectiveness.
- Gather and compile data from hand count sheets, machine count tapes, or radar speed checks and code data for computer input.
- Measure and record the speed of vehicular traffic, using electrical timing devices or radar equipment.
- Lay out pavement markings for striping crews.
- Provide technical supervision regarding traffic control devices to other traffic technicians or laborers.
- Operate counters and record data to assess the volume, type, and movement of vehicular or pedestrian traffic at specified times.
- Place and secure automatic counters, using power tools, and retrieve counters after counting periods end.
- Review traffic control or barricade plans to issue permits for parades or other special events or for construction work that affects rights of way, providing assistance with plan preparation or revision, as necessary.
- Time stoplights or other delays, using stopwatches.
- Maintain or make minor adjustments or field repairs to equipment used in surveys, including the replacement of parts on traffic data gathering devices.
- Visit development or work sites to determine projects' effect on traffic and the adequacy of traffic control and safety plans or to suggest traffic control measures.
- Establish procedures for street closures or for repair or construction projects.
- Provide traffic information, such as road conditions, to the public.
- Monitor street or utility projects for compliance to traffic control permit conditions.
- Develop plans or long-range strategies for providing adequate parking space.
- Interview motorists about specific intersections or highways to gather road-condition information for use in planning.
- Interact with the public to answer traffic-related questions, respond to complaints or requests, or discuss traffic control ordinances, plans, policies, or procedures.
- Make announcements regarding flights, using public address systems.
- Use instrumentation to guide flights when visibility is poor.
- Start engines, operate controls, and pilot airplanes to transport passengers, mail, or freight, adhering to flight plans, regulations, and procedures.
- Work as part of a flight team with other crew members, especially during takeoffs and landings.
- Respond to and report in-flight emergencies and malfunctions.
- Inspect aircraft for defects and malfunctions, according to pre-flight checklists.
- Contact control towers for takeoff clearances, arrival instructions, and other information, using radio equipment.
- Monitor engine operation, fuel consumption, and functioning of aircraft systems during flights.
- Monitor gauges, warning devices, and control panels to verify aircraft performance and to regulate engine speed.
- Steer aircraft along planned routes, using autopilot and flight management computers.
- Check passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications are met.
- Confer with flight dispatchers and weather forecasters to keep abreast of flight conditions.
- Order changes in fuel supplies, loads, routes, or schedules to ensure safety of flights.
- Brief crews about flight details, such as destinations, duties, and responsibilities.
- Choose routes, altitudes, and speeds that will provide the fastest, safest, and smoothest flights.
- Direct activities of aircraft crews during flights.
- Record in log books information, such as flight times, distances flown, and fuel consumption.
- Instruct other pilots and student pilots in aircraft operations and the principles of flight.
- Coordinate flight activities with ground crews and air traffic control and inform crew members of flight and test procedures.
- Conduct in-flight tests and evaluations at specified altitudes and in all types of weather to determine the receptivity and other characteristics of equipment and systems.
- File instrument flight plans with air traffic control to ensure that flights are coordinated with other air traffic.
- Perform minor maintenance work, or arrange for major maintenance.
- Evaluate other pilots or pilot-license applicants for proficiency.
- Load smaller aircraft, handling passenger luggage and supervising refueling.
- Plan and formulate flight activities and test schedules and prepare flight evaluation reports.
- Test and evaluate the performance of new aircraft.
- Make announcements regarding flights, using public address systems.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Arrange to pick up particular customers or groups on a regular schedule.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Maintain knowledge of first-aid procedures.
- Notify dispatchers or company mechanics of vehicle problems.
- Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- Perform errands for customers or employers, such as delivering or picking up mail and packages.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Read maps and follow written and verbal geographic directions.
- Record vehicle routes.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Report any vehicle malfunctions or needed repairs.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Answer questions from passengers concerning train rules, stations, and timetable information.
- Observe train signals along routes and verify their meanings for engineers.
- Signal locomotive engineers to start or stop trains when coupling or uncoupling cars, using hand signals, lanterns, or radio communication.
- Pull or push track switches to reroute cars.
- Observe signals from other crew members so that work activities can be coordinated.
- Monitor trains as they go around curves to detect dragging equipment and smoking journal boxes.
- Inspect couplings, air hoses, journal boxes, and handbrakes to ensure that they are securely fastened and functioning properly.
- Observe tracks from left sides of locomotives to detect obstructions on tracks.
- Operate locomotives in emergency situations.
- Raise levers to couple and uncouple cars for makeup and breakup of trains.
- Climb ladders to tops of cars to set brakes.
- Receive oral or written instructions from yardmasters or yard conductors indicating track assignments and cars to be switched.
- Inspect locomotives to detect damaged or worn parts.
- Signal other workers to set brakes and to throw track switches when switching cars from trains to way stations.
- Check to see that trains are equipped with supplies such as fuel, water, and sand.
- Monitor oil, temperature, and pressure gauges on dashboards to determine if engines are operating safely and efficiently.
- Set flares, flags, lanterns, or torpedoes in front and at rear of trains during emergency stops to warn oncoming trains.
- Inspect tracks, cars, and engines for defects and to determine service needs, sending engines and cars for repairs as necessary.
- Start diesel engines to warm engines before runs.
- Make minor repairs to couplings, air hoses, and journal boxes, using hand tools.
- Connect air hoses to cars, using wrenches.
- Operate and drive locomotives, diesel switch engines, dinkey engines, flatcars, and railcars in train yards and at industrial sites.
- Refuel and lubricate engines.
- Ride atop cars that have been shunted, and turn handwheels to control speeds or stop cars at specified positions.
- Adjust controls to regulate air-conditioning, heating, and lighting on trains for comfort of passengers.
- Record numbers of cars available, numbers of cars sent to repair stations, and types of service needed.
- Provide passengers with assistance entering and exiting trains.
- Conduct brake tests to determine the condition of brakes on trains.
- Answer questions from passengers concerning train rules, stations, and timetable information.
