Job Duties Custom List 35-3011.00 — Bartenders
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
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- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Take orders from patrons for food or beverages.
- Collect payments from customers.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Clean tables or counters after patrons have finished dining.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Escort customers to their tables.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Inform customers of daily specials.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
- Describe and recommend wines to customers.
- Perform food preparation duties, such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Provide guests with information about local areas, including directions.
- Garnish and decorate dishes in preparation for serving.
- Check with customers to ensure that they are enjoying their meals, and take action to correct any problems.
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Enforce traffic laws regarding the transit system and reprimand individuals who violate them.
- Apprehend or remove trespassers or thieves from railroad property or coordinate with law enforcement agencies in apprehensions and removals.
- Seal empty boxcars by twisting nails in door hasps, using nail twisters.
- Prepare reports documenting investigation activities and results.
- Monitor transit areas and conduct security checks to protect railroad properties, patrons, and employees.
- Direct security activities at derailments, fires, floods, or strikes involving railroad property.
- Patrol railroad yards, cars, stations, or other facilities to protect company property or shipments and to maintain order.
- Investigate or direct investigations of freight theft, suspicious damage or loss of passengers' valuables, or other crimes on railroad property.
- Examine credentials of unauthorized persons attempting to enter secured areas.
- Provide training to the public or law enforcement personnel in railroad safety or security.
- Plan or implement special safety or preventive programs, such as fire or accident prevention.
- Direct or coordinate the daily activities or training of security staff.
- Record and verify seal numbers from boxcars containing frequently pilfered items, such as cigarettes or liquor, to detect tampering.
- Interview neighbors, associates, or former employers of job applicants to verify personal references or to obtain work history data.
- Enforce traffic laws regarding the transit system and reprimand individuals who violate them.
- Apprehend or remove trespassers or thieves from railroad property or coordinate with law enforcement agencies in apprehensions and removals.
- Seal empty boxcars by twisting nails in door hasps, using nail twisters.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Respond to and resolve patrons' complaints.
- Answer patrons' questions about gaming machine functions and payouts.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Respond to and resolve patrons' complaints.
- Answer patrons' questions about gaming machine functions and payouts.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Resolve customer complaints regarding problems, such as payout errors.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Resolve customer complaints regarding problems, such as payout errors.
- Manage safety programs at power generation facilities.
- Review biomass operations performance specifications to ensure compliance with regulatory requirements.
- Review logs, datasheets, or reports to ensure adequate production levels and safe production environments or to identify abnormalities with power production equipment or processes.
- Supervise operations or maintenance employees in the production of power from biomass, such as wood, coal, paper sludge, or other waste or refuse.
- Supervise biomass plant or substation operations, maintenance, repair, or testing activities.
- Conduct field inspections of biomass plants, stations, or substations to ensure normal and safe operating conditions.
- Plan and schedule plant activities, such as wood, waste, or refuse fuel deliveries, ash removal, and regular maintenance.
- Prepare and manage biomass plant budgets.
- Evaluate power production or demand trends to identify opportunities for improved operations.
- Inspect biomass gasification processes, equipment, and facilities for ways to maximize capacity and minimize operating costs.
- Prepare reports on biomass plant operations, status, maintenance, and other information.
- Manage parts and supply inventories for biomass plants.
- Monitor and operate communications systems, such as mobile radios.
- Shut down and restart biomass power plants or equipment in emergency situations or for equipment maintenance, repairs, or replacements.
- Compile and record operational data on forms or in log books.
- Monitor the operating status of biomass plants by observing control system parameters, distributed control systems, switchboard gauges, dials, or other indicators.
- Adjust equipment controls to generate specified amounts of electrical power.
- Test, maintain, or repair electrical power distribution machinery or equipment, using hand tools, power tools, and testing devices.
- Operate controls to start, stop, or regulate biomass-fueled generators, generator units, boilers, engines, or auxiliary systems.
- Manage safety programs at power generation facilities.
- Enforce safety and sanitation regulations.
- Keep records of employees' attendance and hours worked.
- Inspect materials, products, or equipment to detect defects or malfunctions.
- Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
- Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
- Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
- Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
- Evaluate employee performance.
- Confer with management or subordinates to resolve worker problems, complaints, or grievances.
- Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.
- Calculate labor and equipment requirements and production specifications, using standard formulas.
- Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
- Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
- Requisition materials, supplies, equipment parts, or repair services.
- Set up and adjust machines and equipment.
- Recommend or execute personnel actions, such as hirings, evaluations, or promotions.
- Plan and develop new products and production processes.
- Enforce safety and sanitation regulations.
- Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- Check the quality of raw or cooked food products to ensure that standards are met.
- Determine production schedules and staff requirements necessary to ensure timely delivery of services.
- Check the quantity and quality of received products.
- Supervise or coordinate activities of cooks or workers engaged in food preparation.
- Determine how food should be presented and create decorative food displays.
- Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs.
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
- Recruit and hire staff, such as cooks and other kitchen workers.
- Order or requisition food or other supplies needed to ensure efficient operation.
- Coordinate planning, budgeting, or purchasing for all the food operations within establishments such as clubs, hotels, or restaurant chains.
- Inspect supplies, equipment, or work areas to ensure conformance to established standards.
- Estimate amounts and costs of required supplies, such as food and ingredients.
- Record production or operational data on specified forms.
- Plan, direct, or supervise food preparation or cooking activities of multiple kitchens or restaurants in an establishment such as a restaurant chain, hospital, or hotel.
- Arrange for equipment purchases or repairs.
- Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
- Demonstrate new cooking techniques or equipment to staff.
- Meet with sales representatives to negotiate prices or order supplies.
- Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Observe participants and inform them of corrective measures necessary for skill improvement.
- Evaluate individuals' abilities, needs, and physical conditions, and develop suitable training programs to meet any special requirements.
- Plan routines, choose appropriate music, and choose different movements for each set of muscles, depending on participants' capabilities and limitations.
- Offer alternatives during classes to accommodate different levels of fitness.
- Teach proper breathing techniques used during physical exertion.
- Monitor participants' progress and adapt programs as needed.
- Instruct participants in maintaining exertion levels to maximize benefits from exercise routines.
- Teach and demonstrate use of gymnastic and training equipment, such as trampolines and weights.
- Administer emergency first aid, wrap injuries, treat minor chronic disabilities, or refer injured persons to physicians.
- Provide students with information and resources regarding nutrition, weight control, and lifestyle issues.
- Maintain equipment inventories, and select, store, or issue equipment as needed.
- Maintain fitness equipment.
- Plan physical education programs to promote development of participants' physical attributes and social skills.
- Conduct therapeutic, recreational, or athletic activities.
- Organize, lead, and referee indoor and outdoor games, such as volleyball, baseball, and basketball.
- Teach individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities.
- Promote health clubs through membership sales, and record member information.
- Advise clients about proper clothing and shoes.
- Advise participants in use of heat or ultraviolet treatments and hot baths.
- Massage body parts to relieve soreness, strains, and bruises.
- Organize and conduct competitions and tournaments.
- Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Greet guests and seat them at tables or in waiting areas.
- Answer telephone calls and respond to inquiries or transfer calls.
- Operate cash registers to accept payments for food and beverages.
- Take and prepare to-go orders.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
- Receive and record patrons' dining reservations.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inform patrons of establishment specialties and features.
- Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
- Assist other restaurant workers by serving food and beverages, or by bussing tables.
- Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
- Hire, train, and supervise food and beverage service staff.
- Prepare cash receipts after establishments close, and make bank deposits.
- Direct patrons to coatrooms and waiting areas, such as lounges.
- Plan parties or other special events and services.
- Prepare staff work schedules.
- Order or requisition supplies and equipment for tables and serving stations.
- Perform marketing and advertising services.
- Confer with other staff to help plan establishments' menus.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Direct special activities or events, such as aquatics, gymnastics, or performing arts.
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Document individuals' progress toward meeting their treatment goals.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Confer with management to discuss and resolve participant complaints.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Encourage participants to develop their own activities and leadership skills through group discussions.
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Provide for entertainment and set up related decorations and equipment.
- Serve as liaison between park or recreation administrators and activity instructors.
- Schedule maintenance and use of facilities.
- Conduct individual in-room visits with residents.
- Develop treatment goals for individuals based on their assessments.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Take residents on community outings.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Resolve customer complaints regarding food service.
- Perform various financial activities, such as cash handling, deposit preparation, and payroll.
- Compile and balance cash receipts at the end of the day or shift.
- Present bills and accept payments.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
- Train workers in food preparation, and in service, sanitation, and safety procedures.
- Supervise and participate in kitchen and dining area cleaning activities.
- Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
- Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
- Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
- Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
- Record production, operational, and personnel data on specified forms.
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
- Estimate ingredients and supplies required to prepare a recipe.
- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
- Forecast staff, equipment, and supply requirements, based on a master menu.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- Develop equipment maintenance schedules and arrange for repairs.
- Greet and seat guests, and present menus and wine lists.
- Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
- Develop departmental objectives, budgets, policies, procedures, and strategies.
- Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
- Evaluate new products for usefulness and suitability.
- Schedule parties and take reservations.
- Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.
- Resolve customer complaints regarding food service.
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Clean and organize eating, service, and kitchen areas.
- Monitor and order supplies or food items, and restock as necessary to maintain inventory.
- Brew coffee and tea, and fill containers with requested beverages.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Collect and return dirty dishes to the kitchen for washing.
- Wash dishes, glassware, and silverware after meals.
- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Notify kitchen personnel of shortages or special orders.
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
- Replenish foods at serving stations.
- Perform personnel activities, such as supervising and training employees.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Distribute food to servers.
- Set up dining areas for meals, and clear them following meals.
- Add relishes and garnishes to food orders, according to instructions.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Arrange tables and decorations according to instructions.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Arrange reservations for patrons of dining establishments.
- Communicate with customers regarding orders, comments, and complaints.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Communicate with other staff to resolve problems with individual students.
- Observe students to detect and report unusual behavior.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Provide emergency first aid and summon medical assistance when necessary.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Mediate interpersonal problems between residents.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Provide requested information on students' progress and the development of case plans.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Answer telephones, and route calls or deliver messages.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Hold regular meetings with each assigned unit.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Chaperone group-sponsored trips and social functions.
- Order supplies for facilities.
- Oversee departmental budget.
- Supervise students' housekeeping work to ensure that it is done properly.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Accompany and supervise students during meals.
- Supervise the activities of housekeeping personnel.
- Assign rooms to students.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Sort and distribute mail.
- Inventory, pack, and remove items left behind by former residents.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
