11-9199.02 - Compliance Managers

Updated 2019

Details Report for:
11-9199.02 - Compliance Managers

Plan, direct, or coordinate activities of an organization to ensure compliance with ethical or regulatory standards.

Sample of reported job titles: Business Practices Supervisor; Compliance Coordinator; Compliance Engineer-Products; Compliance Manager; Compliance Officer; Compliance Review Officer; Corporate Operations Compliance Manager; Director of Compliance; Director, Global Ethics & Compliance and Assistant General Counsel; Internal Review and Audit Compliance

View report: Summary Details Custom

Tasks Save Table (XLS/CSV)

Importance	Category	Task
91	Core	Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
86	Core	File appropriate compliance reports with regulatory agencies.
86	Core	Conduct or direct the internal investigation of compliance issues.
85	Core	Identify compliance issues that require follow-up or investigation.
84	Core	Report violations of compliance or regulatory standards to duly authorized enforcement agencies as appropriate or required.
84	Core	Disseminate written policies and procedures related to compliance activities.
84	Core	Conduct periodic internal reviews or audits to ensure that compliance procedures are followed.
84	Core	Serve as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.
83	Core	Provide employee training on compliance related topics, policies, or procedures.
82	Core	Verify that all firm and regulatory policies and procedures have been documented, implemented, and communicated.
81	Core	Discuss emerging compliance issues with management or employees.
80	Core	Keep informed regarding pending industry changes, trends, and best practices and assess the potential impact of these changes on organizational processes.
79	Core	Advise internal management or business partners on the implementation or operation of compliance programs.
79	Core	Consult with corporate attorneys as necessary to address difficult legal compliance issues.
79	Core	Direct the development or implementation of compliance-related policies and procedures throughout an organization.
77	Core	Monitor compliance systems to ensure their effectiveness.
76	Core	Prepare management reports regarding compliance operations and progress.
75	Core	Provide assistance to internal or external auditors in compliance reviews.
74	Core	Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
64	Core	Assess product, compliance, or operational risks and develop risk management strategies.
75	Supplemental	Collaborate with human resources departments to ensure the implementation of consistent disciplinary action strategies in cases of compliance standard violations.
75	Supplemental	Oversee internal reporting systems such as corporate compliance hotlines and inform employees about these systems.
72	Supplemental	Review communications such as securities sales advertising to ensure there are no violations of standards or regulations.
63	Supplemental	Verify that software technology is in place to adequately provide oversight and monitoring in all required areas.
Not available	Not available	Advise technical professionals on the development or use of environmental compliance or reporting tools.
Not available	Not available	Conduct environmental audits to ensure adherence to environmental standards.
Not available	Not available	Develop or implement environmental compliance plans for programs, such as air quality, storm water, wastewater treatment, hazardous waste management, pollution prevention, or solid waste management.
Not available	Not available	Direct environmental programs, such as air or water compliance, aboveground or underground storage tanks, spill prevention or control, hazardous waste or materials management, solid waste recycling, medical waste management, indoor air quality, integrated pest management, employee training, or disaster preparedness.
Not available	Not available	Evaluate testing procedures to meet the specifications of environmental monitoring programs.
Not available	Not available	Review or modify policies or operating guidelines to comply with changes to environmental standards or regulations.

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Technology Skills Save Table (XLS/CSV)

Accounting software — Tax software
Analytical or scientific software — Data analysis software; Horwath Software Magique; StataCorp Stata
Calendar and scheduling software — Scheduling software
Compliance software — Actimize Brokerage Compliance Solutions; MetricStream Enterprise Compliance Platform; Oracle Enterprise Governance, Risk, and Compliance Manager; Thomson Reuters Paisley Enterprise GRC (see all 47 examples)
Data base management system software — Database management software
Data base reporting software — SAP BEx Report Designer
Data base user interface and query software — Microsoft Access
Desktop publishing software
Document management software — Adobe Systems Adobe Acrobat
Electronic mail software — Email software; IBM Notes ; Microsoft Outlook
Graphics or photo imaging software — Microsoft Visio
Human resources software — Human resource information system HRIS
Information retrieval or search software — LexisNexis
Internet browser software — Apple Safari; Microsoft Internet Explorer; Mozilla Firefox; Web browser software
Medical software — Healthcare common procedure coding system HCPCS
Office suite software — Microsoft Office
Operating system software — Microsoft Windows
Presentation software — Microsoft PowerPoint
Project management software — Microsoft Project ; Microsoft SharePoint
Spreadsheet software — Microsoft Excel
Tax preparation software — Tax accounting software
Word processing software — Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

Tools Used Save Table (XLS/CSV)

Desktop computers
Laser fax machine — Laser facsimile machines
Laser printers — Computer laser printers
Notebook computers — Laptop computers
Personal computers
Photocopiers — Photocopying equipment
Special purpose telephones — Multi-line telephone systems

Knowledge Save Table (XLS/CSV)

Importance		Knowledge
79		English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
72		Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
63		Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
59		Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
49		Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
49		Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
48		Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
41		Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
39		Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
36		Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
32		Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
31		Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
27		Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
22		Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
21		Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
21		Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
20		Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
20		Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
18		Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
18		Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
16		Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
16		Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
14		Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
12		Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
12		Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
12		Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
12		Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
11		Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
8		Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
7		Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
7		Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
6		History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
0		Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Skills Save Table (XLS/CSV)

Importance		Skill
75		Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
75		Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
72		Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
72		Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
69		Coordination — Adjusting actions in relation to others' actions.
69		Writing — Communicating effectively in writing as appropriate for the needs of the audience.
66		Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
66		Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
66		Speaking — Talking to others to convey information effectively.
63		Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
63		Persuasion — Persuading others to change their minds or behavior.
60		Instructing — Teaching others how to do something.
60		Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
60		Negotiation — Bringing others together and trying to reconcile differences.
56		Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
56		Time Management — Managing one's own time and the time of others.
50		Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
50		Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
47		Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
47		Service Orientation — Actively looking for ways to help people.
28		Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
28		Mathematics — Using mathematics to solve problems.
25		Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
22		Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
22		Operations Analysis — Analyzing needs and product requirements to create a design.
19		Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
16		Programming — Writing computer programs for various purposes.
16		Technology Design — Generating or adapting equipment and technology to serve user needs.
10		Science — Using scientific rules and methods to solve problems.
6		Operation and Control — Controlling operations of equipment or systems.
0		Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
0		Equipment Selection — Determining the kind of tools and equipment needed to do a job.
0		Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0		Repairing — Repairing machines or systems using the needed tools.
0		Troubleshooting — Determining causes of operating errors and deciding what to do about it.

Abilities Save Table (XLS/CSV)

Importance		Ability
78		Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
78		Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
75		Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75		Written Comprehension — The ability to read and understand information and ideas presented in writing.
75		Written Expression — The ability to communicate information and ideas in writing so others will understand.
72		Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
69		Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
69		Near Vision — The ability to see details at close range (within a few feet of the observer).
66		Speech Recognition — The ability to identify and understand the speech of another person.
63		Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
63		Speech Clarity — The ability to speak clearly so others can understand you.
56		Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
53		Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
53		Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
44		Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
44		Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
41		Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
38		Far Vision — The ability to see details at a distance.
38		Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
35		Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
35		Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
31		Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
31		Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
28		Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
25		Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
25		Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
22		Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
22		Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
22		Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
16		Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
16		Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
16		Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
16		Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
16		Speed of Limb Movement — The ability to quickly move the arms and legs.
16		Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
13		Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
0		Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
0		Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
0		Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
0		Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
0		Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
0		Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
0		Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
0		Night Vision — The ability to see under low light conditions.
0		Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0		Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
0		Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
0		Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
0		Sound Localization — The ability to tell the direction from which a sound originated.
0		Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
0		Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
0		Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

Work Activities Save Table (XLS/CSV)

Importance		Work Activity
95		Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
92		Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
90		Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
87		Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
87		Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
87		Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
84		Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
80		Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
79		Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
76		Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
76		Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
75		Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
75		Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
75		Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
74		Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
74		Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
74		Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
73		Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
72		Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
70		Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
68		Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
65		Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
65		Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
63		Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
61		Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
61		Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
58		Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
57		Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
49		Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
44		Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
43		Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
41		Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
38		Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
35		Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
26		Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
25		Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
20		Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
20		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
11		Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
7		Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
7		Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Detailed Work Activities Save Table (XLS/CSV)

Maintain regulatory or compliance documentation.
Determine operational compliance with regulations or standards.
Communicate organizational policies and procedures.
Communicate with government agencies.
Conduct financial or regulatory audits.
Liaise between departments or other groups to improve function or communication.
Conduct employee training programs.
Maintain knowledge of current developments in area of expertise.
Confer with organizational members to accomplish work activities.
Develop operating strategies, plans, or procedures.
Develop organizational policies or programs.
Advise others on business or operational matters.
Manage control system activities in organizations.
Monitor organizational compliance with regulations.
Prepare reports related to compliance matters.
Monitor organizational procedures to ensure proper functioning.
Implement organizational process or policy changes.
Examine marketing materials to ensure compliance with policies or regulations.
Analyze risks to minimize losses or damages.
Develop emergency response plans or procedures.
Develop computer or information systems.
Evaluate green operations or programs for compliance with standards or regulations.
Advise others on legal or regulatory compliance matters.
Conduct environmental audits.
Develop sustainable organizational policies or practices.
Manage environmental sustainability projects.

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Work Context Save Table (XLS/CSV)

Work Context

Percentage of Top Responses

Electronic Mail — How often do you use electronic mail in this job?


99	Every day

Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


100	Every day

Telephone — How often do you have telephone conversations in this job?


100	Every day

Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


84	Every day
16	Once a week or more but not every day

Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


67	A lot of freedom

Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


63	Extremely important
35	Very important

Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


65	Constant contact with others
22	Contact with others most of the time

Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?


66	Very important results
19	Important results
13	Moderate results

Work With Work Group or Team — How important is it to work with others in a group or team in this job?


70	Extremely important
17	Very important

Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


35	Some freedom
13	Very little freedom

Deal With External Customers — How important is it to work with external customers or the public in this job?


61	Extremely important
22	Very important
15	Not important at all

Duration of Typical Work Week — Number of hours typically worked in one week.

Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


43	Every day
28	Once a month or more but not every week

Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


58	Very high responsibility
15	Moderate responsibility
25	Limited responsibility

Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


36	Very high responsibility
46	High responsibility
15	No responsibility

Spend Time Sitting — How much does this job require sitting?


48	Continually or almost continually
18	More than half the time

Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?

Time Pressure — How often does this job require the worker to meet strict deadlines?


21	Every day
57	Once a week or more but not every day

Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


19	Every day
45	Once a month or more but not every week

Letters and Memos — How often does the job require written letters and memos?


17	Every day
18	Once a month or more but not every week
15	Once a year or more but not every month

Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


16	Extremely important
60	Very important
18	Not important at all

Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


15	More than half the time
22	Less than half the time

Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


15	Moderately close (at arm's length)
54	I work with others but not closely (e.g., private office)

Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


43	Once a week or more but not every day
45	Once a year or more but not every month

Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


31	Highly competitive
41	Moderately competitive
18	Not at all competitive

Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


16	Every day
34	Once a year or more but not every month
15	Never

Spend Time Walking and Running — How much does this job require walking and running?


52	Less than half the time
17	Never

Spend Time Standing — How much does this job require standing?

Public Speaking — How often do you have to perform public speaking in this job?

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


39	Never

Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


26	Never

Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


24	Never

Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?

In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


42	Once a month or more but not every week
25	Never

Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


32	Once a year or more but not every month
37	Never

Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


39	Once a month or more but not every week
17	Once a year or more but not every month
39	Never

Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


24	Never

Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


46	Less than half the time
27	Never

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


22	Never

Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


15	Once a year or more but not every month
59	Never

Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?

Degree of Automation — How automated is the job?


31	Moderately automated
56	Not at all automated

Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


27	Never

Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?

Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


55	Once a year or more but not every month
43	Never

Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


53	Once a year or more but not every month
44	Never

Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


53	Once a year or more but not every month
43	Never

Exposed to High Places — How often does this job require exposure to high places?


53	Once a year or more but not every month
46	Never

Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


45	Less than half the time
54	Never

Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?

In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?

Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


16	Less than half the time
84	Never

Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


99	Not important at all

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


95	Never

Exposed to Radiation — How often does this job require exposure to radiation?


100	Never

Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


100	Never

Work Schedules — How regular are the work schedules for this job?


100	Regular (established routine, set schedule)

Job Zone Save Table (XLS/CSV)

Title	Job Zone Four: Considerable Preparation Needed
Education	Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience	A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training	Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples	Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, graphic designers, chemists, art directors, and cost estimators.
SVP Range	(7.0 to < 8.0)

Education

Percentage of Respondents	Education Level Required
66	Bachelor's degree
14	Master's degree
9	Post-baccalaureate certificate

Credentials

Interests Save Table (XLS/CSV)

Occupational Interest		Interest
78		Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
72		Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
45		Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
45		Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
11		Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
6		Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Styles Save Table (XLS/CSV)

Importance		Work Style
91		Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
91		Persistence — Job requires persistence in the face of obstacles.
90		Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
89		Integrity — Job requires being honest and ethical.
85		Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
85		Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
83		Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
82		Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
81		Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
81		Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
78		Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
72		Initiative — Job requires a willingness to take on responsibilities and challenges.
70		Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
63		Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
60		Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
51		Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values Save Table (XLS/CSV)

Extent		Work Value
67		Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
67		Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
61		Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
61		Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
61		Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
58		Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Wages & Employment Trends

Median wages data collected from Managers, All Other.
Employment data collected from Managers, All Other.
Industry data collected from Managers, All Other.

Median wages (2018)	$51.67 hourly, $107,480 annual
State wages

Employment (2016)	992,000 employees
Projected growth (2016-2026)	Average (5% to 9%)
Projected job openings (2016-2026)	79,200
State trends

Top industries (2016)	Government (12% employed in this sector) (see all industries)

Source: Bureau of Labor Statistics 2018 wage data and 2016-2026 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.

Job Openings on the Web

Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.