Retail Loss Prevention Specialists
33-9099.02

Implement procedures and systems to prevent merchandise loss. Conduct audits and investigations of employee activity. May assist in developing policies, procedures, and systems for safeguarding assets.

Sample of reported job titles: Asset Protection Associate (APA), Loss Prevention Agent, Loss Prevention Associate (LPA), Loss Prevention Detective, Loss Prevention Investigator, Loss Prevention Officer, Loss Prevention Specialist, Retail Asset Protection Specialist

Occupation-Specific Information

Tasks Save Table: XLSX CSV

ImportanceCategoryTask
92
 
Core
Investigate known or suspected internal theft, external theft, or vendor fraud.
90
 
Core
Implement or monitor processes to reduce property or financial losses.
89
 
Core
Identify and report merchandise or stock shortages.
88
 
Core
Maintain documentation or reports on security-related incidents or investigations.
88
 
Core
Apprehend shoplifters in accordance with guidelines.
88
 
Core
Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
86
 
Core
Identify and report safety concerns to maintain a safe shopping and working environment.
86
 
Core
Conduct store audits to identify problem areas or procedural deficiencies.
85
 
Core
Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
85
 
Core
Inspect buildings, equipment, or access points to determine security risks.
85
 
Core
Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
84
 
Core
Prepare written reports on investigations.
83
 
Core
Collaborate with law enforcement agencies to report or investigate crimes.
82
 
Core
Testify in civil or criminal court proceedings.
79
 
Core
Recommend methods to reduce potential financial fraud losses.
79
 
Core
Train establishment personnel in loss prevention activities.
77
 
Core
Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
76
 
Core
Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
73
 
Core
Recommend new or improved processes or equipment to reduce risk exposure.
72
 
Core
Direct work of contract security officers or other loss prevention agents.
72
 
Supplemental
Conduct employee background investigations and review reports with operational or human resources managers.
Not availableNew
Use drone technology for surveillance and loss prevention.

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Technology Skills Save Table: XLSX CSV

Hot technology
Hot Technologies are requirements most frequently included across all employer job postings.
In demand
In Demand skills are frequently included in employer job postings for this occupation.

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Occupational Requirements

Work Activities Save Table: XLSX CSV

ImportanceWork Activity
86
 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
85
 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
84
 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
84
 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
84
 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
82
 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
81
 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
79
 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
78
 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
77
 
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
75
 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
73
 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
73
 
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
68
 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
66
 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
65
 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
64
 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
64
 
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
64
 
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
64
 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
63
 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
60
 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
60
 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
59
 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
58
 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
57
 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
55
 
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
55
 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
53
 
Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
49
 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
49
 
Performing General Physical Activities — Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
48
 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
45
 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
41
 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
39
 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
36
 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
35
 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
32
 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
28
 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
23
 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
21
 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

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Detailed Work Activities Save Table: XLSX CSV

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Work Context Save Table: XLSX CSV

  • Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
    • 78%
      78%
       
      responded: Constant contact with others
    • 20%
      20%
       
      responded: Contact with others most of the time
  • Telephone Conversations — How often do you have telephone conversations in this job?
    • 80%
      80%
       
      responded: Every day
    • 15%
      15%
       
      responded: Once a week or more but not every day
  • Work With or Contribute to a Work Group or Team — How important is it to work with or contribute to a work group or team in this job?
    • 80%
      80%
       
      responded: Extremely important
    • 15%
      15%
       
      responded: Very important
  • Face-to-Face Discussions with Individuals and Within Teams — How frequently does your job require face-to-face discussions with individuals and within teams?
    • 82%
      82%
       
      responded: Every day
    • 13%
      13%
       
      responded: Once a year or more but not every month
  • Indoors, Environmentally Controlled — How often does this job require working indoors in an environmentally controlled environment (like a warehouse with air conditioning)?
    • 84%
      84%
       
      responded: Every day
  • Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
    • 52%
      52%
       
      responded: A lot of freedom
    • 47%
      47%
       
      responded: Some freedom
  • E-Mail — How frequently does your job require you to use E-mail?
    • 70%
      70%
       
      responded: Every day
    • 20%
      20%
       
      responded: Once a week or more but not every day
  • Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
    • 50%
      50%
       
      responded: Extremely important
    • 32%
      32%
       
      responded: Very important
    • 14%
      14%
       
      responded: Important
  • Deal With External Customers or the Public in General — How important is it to deal with external customers (as in retail sales) or the public in general (as in police work) in this job?
    • 60%
      60%
       
      responded: Extremely important
    • 26%
      26%
       
      responded: Very important
  • Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
    • 51%
      51%
       
      responded: Very important results
    • 25%
      25%
       
      responded: Important results
    • 13%
      13%
       
      responded: Moderate results
  • Frequency of Decision Making — How often is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
    • 50%
      50%
       
      responded: Every day
    • 22%
      22%
       
      responded: Once a week or more but not every day
    • 15%
      15%
       
      responded: Once a month or more but not every week
    • 13%
      13%
       
      responded: Once a year or more but not every month
  • Health and Safety of Other Workers — How much responsibility is there for the health and safety of others in this job?
    • 47%
      47%
       
      responded: Very high responsibility
    • 17%
      17%
       
      responded: High responsibility
    • 26%
      26%
       
      responded: Moderate responsibility
  • Physical Proximity — To what extent does this job require the worker to perform job tasks physically close to other people?
    • 23%
      23%
       
      responded: Very close (near touching)
    • 47%
      47%
       
      responded: Moderately close (at arm's length)
    • 26%
      26%
       
      responded: Slightly close (e.g., shared office)
  • Determine Tasks, Priorities and Goals — How much freedom does the worker have in determining the tasks, priorities, or goals of the job?
    • 25%
      25%
       
      responded: A lot of freedom
    • 52%
      52%
       
      responded: Some freedom
    • 15%
      15%
       
      responded: Very little freedom
  • Importance of Repeating Same Tasks — How important are continuous, repetitive, physical activities (like key entry) or mental activities (like checking entries in a ledger) to performing this job?
    • 31%
      31%
       
      responded: Extremely important
    • 45%
      45%
       
      responded: Very important
    • 12%
      12%
       
      responded: Not important at all
  • Dealing With Unpleasant, Angry, or Discourteous People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
    • 71%
      71%
       
      responded: Once a week or more but not every day
    • 25%
      25%
       
      responded: Once a month or more but not every week
  • Conflict Situations — How frequently are there conflict situations the employee has to face in this job?
    • 72%
      72%
       
      responded: Once a week or more but not every day
    • 16%
      16%
       
      responded: Once a month or more but not every week
    • 11%
      11%
       
      responded: Once a year or more but not every month
  • Coordinate or Lead Others in Accomplishing Work Activities — How important is it to coordinate or lead others (not as a supervisor or team leader) in accomplishing work activities in this job?
    • 26%
      26%
       
      responded: Extremely important
    • 23%
      23%
       
      responded: Very important
    • 41%
      41%
       
      responded: Important
  • Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
    • 14%
      14%
       
      responded: Extremely competitive
    • 48%
      48%
       
      responded: Highly competitive
    • 19%
      19%
       
      responded: Moderately competitive
    • 15%
      15%
       
      responded: Slightly competitive
  • Consequence of Error — How serious would the result usually be if the worker made a mistake that was not easily correctable?
    • 36%
      36%
       
      responded: Extremely serious
    • 13%
      13%
       
      responded: Very serious
    • 24%
      24%
       
      responded: Serious
    • 21%
      21%
       
      responded: Fairly serious
  • Time Pressure — How often does this job require the worker to meet strict deadlines?
    • 42%
      42%
       
      responded: Once a week or more but not every day
    • 46%
      46%
       
      responded: Once a month or more but not every week
  • Dealing with Violent or Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
    • 50%
      50%
       
      responded: Once a week or more but not every day
    • 11%
      11%
       
      responded: Once a month or more but not every week
    • 33%
      33%
       
      responded: Once a year or more but not every month
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
    • 21%
      21%
       
      responded: Continually or almost continually
    • 21%
      21%
       
      responded: More than half the time
    • 35%
      35%
       
      responded: About half the time
    • 21%
      21%
       
      responded: Never
  • Duration of Typical Work Week — Number of hours typically worked in one week.
    • 31%
      31%
       
      responded: More than 40 hours
    • 43%
      43%
       
      responded: 40 hours
    • 26%
      26%
       
      responded: Less than 40 hours
  • Spend Time Sitting — How much does this job require sitting?
    • 13%
      13%
       
      responded: Continually or almost continually
    • 21%
      21%
       
      responded: More than half the time
    • 30%
      30%
       
      responded: About half the time
    • 33%
      33%
       
      responded: Less than half the time
  • Work Outcomes and Results of Other Workers — How responsible is the worker for work outcomes and results of other workers?
    • 16%
      16%
       
      responded: Very high responsibility
    • 16%
      16%
       
      responded: High responsibility
    • 45%
      45%
       
      responded: Moderate responsibility
    • 21%
      21%
       
      responded: No responsibility
  • Public Speaking — How frequently does your job require public speaking (one speaker with an audience)?
    • 11%
      11%
       
      responded: Every day
    • 29%
      29%
       
      responded: Once a week or more but not every day
    • 17%
      17%
       
      responded: Once a month or more but not every week
    • 37%
      37%
       
      responded: Once a year or more but not every month
  • Spend Time Standing — How much does this job require standing?
    • 13%
      13%
       
      responded: More than half the time
    • 46%
      46%
       
      responded: About half the time
    • 28%
      28%
       
      responded: Less than half the time
  • Written Letters and Memos — How frequently does your job require written letters and memos?
    • 18%
      18%
       
      responded: Every day
    • 16%
      16%
       
      responded: Once a week or more but not every day
    • 14%
      14%
       
      responded: Once a month or more but not every week
    • 15%
      15%
       
      responded: Once a year or more but not every month
    • 37%
      37%
       
      responded: Never
  • Spend Time Walking or Running — How much does this job require walking or running?
    • 17%
      17%
       
      responded: More than half the time
    • 20%
      20%
       
      responded: About half the time
    • 62%
      62%
       
      responded: Less than half the time
  • Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
    • 34%
      34%
       
      responded: About half the time
    • 39%
      39%
       
      responded: Less than half the time
    • 18%
      18%
       
      responded: Never
  • Degree of Automation — How automated is the job?
    • 11%
      11%
       
      responded: Highly automated
    • 21%
      21%
       
      responded: Moderately automated
    • 31%
      31%
       
      responded: Slightly automated
    • 33%
      33%
       
      responded: Not at all automated
  • Spend Time Bending or Twisting Your Body — How much does this job require bending or twisting your body?
    • 11%
      11%
       
      responded: About half the time
    • 66%
      66%
       
      responded: Less than half the time
    • 20%
      20%
       
      responded: Never
  • Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
    • 13%
      13%
       
      responded: Every day
    • 19%
      19%
       
      responded: Once a year or more but not every month
    • 60%
      60%
       
      responded: Never
  • Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
    • 16%
      16%
       
      responded: Once a month or more but not every week
    • 11%
      11%
       
      responded: Once a year or more but not every month
    • 59%
      59%
       
      responded: Never
  • Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
    • 12%
      12%
       
      responded: Very important
    • 17%
      17%
       
      responded: Important
    • 17%
      17%
       
      responded: Fairly important
    • 54%
      54%
       
      responded: Not important at all
  • Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
    • 61%
      61%
       
      responded: Less than half the time
    • 31%
      31%
       
      responded: Never
  • Exposed to High Places — How often does this job require exposure to high places?
    • 46%
      46%
       
      responded: Once a year or more but not every month
    • 48%
      48%
       
      responded: Never
  • In an Enclosed Vehicle or Operate Enclosed Equipment — How often does this job require working in a closed vehicle or operate enclosed equipment (like a car)?
    • 12%
      12%
       
      responded: Every day
    • 78%
      78%
       
      responded: Never
  • Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, poles, etc.?
    • 51%
      51%
       
      responded: Less than half the time
    • 46%
      46%
       
      responded: Never
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How often does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection, hard hats or life-jackets?
    • 14%
      14%
       
      responded: Once a month or more but not every week
    • 23%
      23%
       
      responded: Once a year or more but not every month
    • 60%
      60%
       
      responded: Never
  • Outdoors, Exposed to All Weather Conditions — How often does this job require working outdoors, exposed to all weather conditions?
    • 14%
      14%
       
      responded: Once a year or more but not every month
    • 73%
      73%
       
      responded: Never
  • Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
    • 34%
      34%
       
      responded: Once a year or more but not every month
    • 62%
      62%
       
      responded: Never
  • Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
    • 39%
      39%
       
      responded: Once a year or more but not every month
    • 57%
      57%
       
      responded: Never
  • Exposed to Extremely Bright or Inadequate Lighting Conditions — How often does this job require working in extremely bright or inadequate lighting conditions?
    • 16%
      16%
       
      responded: Once a year or more but not every month
    • 75%
      75%
       
      responded: Never
  • Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
    • 26%
      26%
       
      responded: Less than half the time
    • 68%
      68%
       
      responded: Never
  • Exposed to Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
    • 24%
      24%
       
      responded: Once a year or more but not every month
    • 70%
      70%
       
      responded: Never
  • Indoors, Not Environmentally Controlled — How often does this job require working in an environment that is not environmentally controlled (like a warehouse without air conditioning)?
    • 14%
      14%
       
      responded: Once a year or more but not every month
    • 80%
      80%
       
      responded: Never
  • Exposed to Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
    • 84%
      84%
       
      responded: Never
  • Work Schedules — How regular are the work schedules for this job?
    • 13%
      13%
       
      responded: Irregular (changes with weather conditions, production demands, or contract duration)
    • 87%
      87%
       
      responded: Regular (established routine, set schedule)
  • Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
    • 91%
      91%
       
      responded: Never
  • Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
    • 90%
      90%
       
      responded: Never
  • Outdoors, Under Cover — How often does this job require working outdoors, under cover (like in an open shed)?
    • 89%
      89%
       
      responded: Never
  • Exposed to Radiation — How often does this job require exposure to radiation?
    • 97%
      97%
       
      responded: Never
  • Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (like operating a jackhammer or earth moving equipment)?
    • 90%
      90%
       
      responded: Never
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How often does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
    • 89%
      89%
       
      responded: Never
  • In an Open Vehicle or Operating Equipment — How often does this job require working in an open vehicle or operating equipment (like a tractor)?
    • 96%
      96%
       
      responded: Never

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Experience Requirements

Job Zone Save Table: XLSX CSV

Title
Job Zone Two: Some Preparation Needed
Education
These occupations usually require a high school diploma.
Related Experience
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
SVP Range
(4.0 to < 6.0)

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Training & Credentials

State training
Local training
Certifications

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Apprenticeship Opportunities

Start your career and build your skillset. Visit Apprenticeship.gov external site to learn about opportunities related to this occupation.

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Worker Requirements

Skills Save Table: XLSX CSV

ImportanceSkill
69
 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
63
 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
63
 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
63
 
Speaking — Talking to others to convey information effectively.
60
 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
60
 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
56
 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
56
 
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
53
 
Coordination — Adjusting actions in relation to others' actions.
53
 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
50
 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
50
 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
50
 
Time Management — Managing one's own time and the time of others.
47
 
Instructing — Teaching others how to do something.
47
 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
47
 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
47
 
Service Orientation — Actively looking for ways to help people.
47
 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
44
 
Negotiation — Bringing others together and trying to reconcile differences.
44
 
Persuasion — Persuading others to change their minds or behavior.
41
 
Mathematics — Using mathematics to solve problems.
41
 
Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
35
 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
31
 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
25
 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
22
 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
22
 
Operation and Control — Controlling operations of equipment or systems.
16
 
Programming — Writing computer programs for various purposes.
16
 
Technology Design — Generating or adapting equipment and technology to serve user needs.
10
 
Operations Analysis — Analyzing needs and product requirements to create a design.
6
 
Science — Using scientific rules and methods to solve problems.
3
 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
0
 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
0
 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0
 
Repairing — Repairing machines or systems using the needed tools.

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Knowledge Save Table: XLSX CSV

ImportanceKnowledge
92
 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
77
 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
75
 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
67
 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
67
 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
64
 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
62
 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
57
 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
56
 
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
50
 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
46
 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
39
 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
38
 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
35
 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
33
 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
31
 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
29
 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
29
 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
29
 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
26
 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
25
 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
25
 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
24
 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
23
 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
19
 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
16
 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
16
 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
14
 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
13
 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
9
 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
7
 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
6
 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
2
 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 69%
     
    responded: High school diploma or equivalent requiredmore info
  • 11%
     
    responded: Associate’s degree required
  • 11%
     
    responded: Bachelor’s degree required

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Worker Characteristics

Abilities Save Table: XLSX CSV

ImportanceAbility
75
 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
75
 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
69
 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
69
 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
66
 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
66
 
Speech Recognition — The ability to identify and understand the speech of another person.
63
 
Speech Clarity — The ability to speak clearly so others can understand you.
63
 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
60
 
Near Vision — The ability to see details at close range (within a few feet of the observer).
60
 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
56
 
Far Vision — The ability to see details at a distance.
56
 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
56
 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53
 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
50
 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
44
 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
44
 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
44
 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
38
 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
38
 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
38
 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
38
 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
38
 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
38
 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
35
 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
35
 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
35
 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
35
 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
35
 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
35
 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
31
 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
28
 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
28
 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
28
 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
28
 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
28
 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
28
 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
28
 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
25
 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
25
 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
25
 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
25
 
Speed of Limb Movement — The ability to quickly move the arms and legs.
22
 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
22
 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
22
 
Night Vision — The ability to see under low-light conditions.
22
 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
22
 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
22
 
Sound Localization — The ability to tell the direction from which a sound originated.
19
 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
19
 
Glare Sensitivity — The ability to see objects in the presence of a glare or bright lighting.
10
 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
0
 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

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Interests Save Table: XLSX CSV

Occupational InterestInterest
79
 
Conventional — Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
62
 
Enterprising — Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
49
 
Realistic — Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
40
 
Investigative — Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.
28
 
Social — Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
0
 
Artistic — Work involves creating original visual artwork, performances, written works, food, or music for a variety of media, or applying artistic principles to the design of various objects and materials. Artistic occupations are often associated with visual arts, applied arts and design, performing arts, music, creative writing, media, or culinary art.

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Work Styles Save Table: XLSX CSV

ImpactWork Style
99
 
Integrity Distinctive — A tendency to be honest and ethical at work.
94
 
Dependability Distinctive — A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
92
 
Attention to Detail Distinctive — A tendency to be detail-oriented, organized, and thorough in completing work.
91
 
Cautiousness Distinctive — A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
90
 
Self-Control Distinctive — A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.
85
 
Stress Tolerance Distinctive — A tendency to cope and function effectively in stressful situations at work.
83
 
Perseverance — A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.
82
 
Achievement Orientation — A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.
80
 
Initiative — A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.
79
 
Self-Confidence — A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.
75
 
Adaptability — A tendency to be open to and comfortable with change, new experiences, or ideas at work.
71
 
Leadership Orientation — A tendency to lead, take charge, offer opinions, and provide direction at work.
65
 
Intellectual Curiosity — A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.
62
 
Tolerance for Ambiguity — A tendency to be comfortable with ambiguity and uncertainty at work.
58
 
Cooperation — A tendency to be pleasant, helpful, and willing to assist others at work.
58
 
Social Orientation — A tendency to seek out, enjoy, and be energized by social interaction at work.
57
 
Innovation — A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
49
 
Sincerity — A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.
48
 
Optimism — A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.
44
 
Empathy — A tendency to show concern for others and be sensitive to others' needs and feelings at work.
40
 
Humility — A tendency to be modest and humble when interacting with others at work.

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Workforce Characteristics

Wages & Employment Trends

Median wage data for Protective Service Workers, All Other.
Employment data for Protective Service Workers, All Other.
Industry data for Protective Service Workers, All Other.
Median wages (2024)
$20.00 hourly, $41,600 annual
State wages
Local wages
Employment (2024)
84,000 employees
Projected growth (2024-2034)
Average (3% to 4%)
Projected job openings (2024-2034)
23,300
State trends
Top industries (2024)
Educational Services (34% employed in this sector)

Source: Bureau of Labor Statistics 2024 wage data external site and 2024-2034 employment projections external site. “Projected growth” represents the estimated change in total employment over the projections period (2024-2034). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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More Information

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Professional Associations

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

National Associations

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