Details Report for:
43-5011.00 - Cargo and Freight Agents
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Sample of reported job titles: Cargo Agent, Documentation Clerk, Drop Shipment Clerk, Freight Broker, Intermodal Dispatcher, International Coordinator, Load Planner, Logistics Coordinator, Logistics Service Representative
Also see: Freight Forwarders
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
Tasks Save Table (XLS/CSV)
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Category | Task |
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77 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
75 ![]() ![]() |
Core | |
70 ![]() ![]() |
Core | |
82 ![]() ![]() |
Supplemental | |
82 ![]() ![]() |
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81 ![]() ![]() |
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78 ![]() ![]() |
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74 ![]() ![]() |
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71 ![]() ![]() |
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71 ![]() ![]() |
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70 ![]() ![]() |
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67 ![]() ![]() |
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67 ![]() ![]() |
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Not available | Supplemental |
Technology Skills Save Table (XLS/CSV)
- Data base user interface and query software — Database software
- Electronic mail software — Email software
- Enterprise resource planning ERP software — SAP
- Internet browser software — Web browser software
- Inventory management software — Posting software
- Mobile location based services software — Transportation management software; Web-based dispatch software
- Office suite software — Corel WordPerfect Office Suite; Microsoft Office
- Presentation software — Microsoft PowerPoint
- Procurement software — Brokerage software
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft OneNote; Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
Tools Used Save Table (XLS/CSV)
- Air conditioners — Mobile air-conditioning units
- Aircraft pushback or tow tractors — Tow tractors
- Cargo trucks — Straight trucks
- Desktop computers
- Forklifts
- Ground power units for aircraft — Electrical power unit
- Hammers
- Hand trucks or accessories — Hand trucks
- Laser fax machine — Laser facsimile machines
- Laser printers
- Metal cutters — Steel cutters
- Pry bars — Crow bars
- Radio frequency scanners — Radio frequency identification RFID scanners
- Staple guns
- Two way radios
- Wheel chocks
- Wrapping machinery — Strapping machines
Knowledge Save Table (XLS/CSV)
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Knowledge |
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84 ![]() ![]() |
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68 ![]() ![]() |
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62 ![]() ![]() |
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2 ![]() ![]() |
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2 ![]() ![]() |
Skills Save Table (XLS/CSV)
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Skill |
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72 ![]() ![]() |
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66 ![]() ![]() |
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56 ![]() ![]() |
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0 ![]() |
Abilities Save Table (XLS/CSV)
Work Activities Save Table (XLS/CSV)
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Work Activity |
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79 ![]() ![]() |
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75 ![]() ![]() |
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71 ![]() ![]() |
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70 ![]() ![]() |
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70 ![]() ![]() |
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68 ![]() ![]() |
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6 ![]() ![]() |
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0 ![]() |
Detailed Work Activities Save Table (XLS/CSV)
- Calculate shipping costs.
- Record shipping information.
- Enter information into databases or software programs.
- Verify shipping documentation.
- Maintain operational records.
- Coordinate operational activities.
- Negotiate financial arrangements.
- Recommend packing or shipping methods.
- Track goods or materials.
- Provide notifications to customers or patrons.
- Package objects for shipping.
- Load materials or equipment.
- Arrange insurance coverage.
- Manage clerical or administrative activities.
- Analyze shipping information to make routing decisions.
- Supervise clerical or administrative personnel.
- Operate vehicles or material-moving equipment.
- Unload materials or equipment.
- Coordinate shipping activities with external parties.
- Attach identification information to products, items or containers.
- Inspect items for damage or defects.
- Inspect shipments to ensure correct order fulfillment.
Find occupations related to multiple detailed work activities
Work Context Save Table (XLS/CSV)
Job Zone Save Table (XLS/CSV)
Title | Job Zone Two: Some Preparation Needed |
Education | These occupations usually require a high school diploma. |
Related Experience | Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public. |
Job Training | Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations. |
Job Zone Examples | These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers. |
SVP Range | (4.0 to < 6.0) |
Education
Interests Save Table (XLS/CSV)
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Interest |
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89 ![]() ![]() |
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78 ![]() ![]() |
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45 ![]() ![]() |
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. ![]() |
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22 ![]() ![]() |
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11 ![]() ![]() |
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0 ![]() |
Work Styles Save Table (XLS/CSV)
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Work Style |
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80 ![]() ![]() |
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79 ![]() ![]() |
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74 ![]() ![]() |
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69 ![]() ![]() |
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Related Occupations Save Table (XLS/CSV)
43-3011.00 | Bill and Account Collectors |
43-4041.00 | Credit Authorizers, Checkers, and Clerks |
43-4051.00 | Customer Service Representatives ![]() |
43-4081.00 | Hotel, Motel, and Resort Desk Clerks |
43-4111.00 | Interviewers, Except Eligibility and Loan |
43-4171.00 | Receptionists and Information Clerks ![]() |
43-5032.00 | Dispatchers, Except Police, Fire, and Ambulance |
43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ![]() |
43-9041.00 | Insurance Claims and Policy Processing Clerks |
Wages & Employment Trends
Median wages (2019) | $21.03 hourly, $43,740 annual |
State wages | |
Local wages | |
Employment (2019) | 97,200 employees |
Projected growth (2019-2029) | ![]() |
Projected job openings (2019-2029) | 9,100 |
State trends | |
Top industries (2019) | Transportation and Warehousing (91% employed in this sector)
|
Source: Bureau of Labor Statistics 2019 wage data
and 2019-2029 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.