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Details Report for:
43-5053.00 - Postal Service Mail Sorters, Processors, and Processing Machine Operators

Prepare incoming and outgoing mail for distribution. Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks; and other duties related to mail handling within the postal service.

Sample of reported job titles: Automation Clerk, Computer Forwarding System Markup Clerk (CFS Markup Clerk), Distribution Clerk, Flat Sorting Machine Clerk (FSM Clerk), Mail Handler, Mail Handler Equipment Operator, Mail Processing Clerk, Mail Processor, Parcel Post Distribution Machine Operator (PDPMO), Small Package and Bundle Sorter Clerk (SPBS Clerk)

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks   Save Table (XLS/CSV)


Importance
Category Task
86   Core
Clear jams in sorting equipment.
84   Core
Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
78   Core
Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
89   Supplemental
Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
86   Supplemental
Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
85   Supplemental
Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
82   Supplemental
Move containers of mail, using equipment such as forklifts and automated "trains".
82   Supplemental
Open and label mail containers.
81   Supplemental
Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.
78   Supplemental
Distribute incoming mail into the correct boxes or pigeonholes.
77   Supplemental
Rewrap soiled or broken parcels.
76   Supplemental
Train new workers.
75   Supplemental
Dump sacks of mail onto conveyors for culling and sorting.
75   Supplemental
Search directories to find correct addresses for redirected mail.
73   Supplemental
Weigh articles to determine required postage.
69   Supplemental
Cancel letter or parcel post stamps by hand.
68   Supplemental
Accept and check containers of mail from large volume mailers, couriers, and contractors.

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Tools & Technology   Save Table (XLS/CSV)

Tools used in this occupation:

  • Automatic postal or mailing machine — Mail processing machines
  • Bar code reader equipment — Barcode scanners
  • Belt conveyors — Conveyor belts
  • Carts — Hand-pushed carts
  • Delivery trucks — Mail trucks
  • Depalletizers — Automatic pallet unloaders
  • Dollies
  • Forklifts — Warehouse forklifts
  • Franking or postage machines — Postage marking machines
  • Interactive voice recognition equipment — Voice recognition equipment
  • Label making machines — Addressographs
  • Laser fax machine — Laser facsimile machines
  • Material handling racks — General purpose mail containers
  • Optical character recognition systems — Optical character readers
  • Parcel wrapping machines — Packaging machines
  • Personal computers
  • Photocopiers — Copy machines
  • Point of sale POS terminal — Point of sale workstations
  • Postal scales — Mail scales
  • Scanners — Computer data input scanners
  • Sorters — Barcode sorters; Mail sorting machines; Postal automated redirection systems; Small parcel bundle sorter machines (see all 8 examples)
  • Stamp canceling machines — Mail canceling machines
  • Tugger — Electric material moving tractors
  • Wrapping machinery — Delivery point packagers

Technology used in this occupation:

  • Bar coding software — Barcode reader software
  • Data base user interface and query software — Address Management System AMS; Directory software
  • Enterprise resource planning ERP software Hot technology — Delivery Operations Information System DOIS
  • Human resources software — Time and Attendance Collection System TACS
  • Inventory management software — Automated Package Processing System APPS
  • Map creation software — Delivery Routing System DRS
  • Optical character reader OCR or scanning software — Multi-line optical character reader OCR software
  • Point of sale POS software — NCR Advanced Store
  • Time accounting software — Electronic Time Clock ETC

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
51 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
37 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
35 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
31 
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
29 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
27 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
27 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
23 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
20 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
19 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
18 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
17 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
16 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
15 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
14 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
11 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
11 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
11 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
9 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
8 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
7 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
6 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
5 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
4 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
3 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
3 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
3 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
3 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
3 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
2 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
2 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
2 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
0 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Skills   Save Table (XLS/CSV)


Importance
Skill
53 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
50 
Coordination — Adjusting actions in relation to others' actions.
50 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
50 
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
50 
Speaking — Talking to others to convey information effectively.
47 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
47 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
47 
Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
47 
Time Management — Managing one's own time and the time of others.
44 
Operation and Control — Controlling operations of equipment or systems.
44 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
38 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
38 
Service Orientation — Actively looking for ways to help people.
31 
Instructing — Teaching others how to do something.
31 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
31 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
28 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
28 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
28 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
28 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
28 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
25 
Mathematics — Using mathematics to solve problems.
25 
Persuasion — Persuading others to change their minds or behavior.
22 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
19 
Negotiation — Bringing others together and trying to reconcile differences.
16 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
16 
Programming — Writing computer programs for various purposes.
13 
Operations Analysis — Analyzing needs and product requirements to create a design.
10 
Repairing — Repairing machines or systems using the needed tools.
3 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
0 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
0 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
0 
Science — Using scientific rules and methods to solve problems.
0 
Technology Design — Generating or adapting equipment and technology to serve user needs.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
69 
Near Vision — The ability to see details at close range (within a few feet of the observer).
60 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
53 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
53 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
53 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
53 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
53 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
50 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
50 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
50 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
50 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
50 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
50 
Speech Clarity — The ability to speak clearly so others can understand you.
50 
Speech Recognition — The ability to identify and understand the speech of another person.
50 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
47 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
47 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
47 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
47 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
47 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
41 
Far Vision — The ability to see details at a distance.
38 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
38 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
35 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
35 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
35 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
35 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
31 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
31 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
31 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
28 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
28 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
25 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
25 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
25 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
25 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
25 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
25 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
25 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
25 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
25 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
22 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
22 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
22 
Speed of Limb Movement — The ability to quickly move the arms and legs.
19 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
13 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
6 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
3 
Night Vision — The ability to see under low light conditions.
3 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0 
Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
0 
Sound Localization — The ability to tell the direction from which a sound originated.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
70 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
70 
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
69 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
63 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
58 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
55 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
52 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
52 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
50 
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
50 
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
49 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
48 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
47 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
44 
Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
43 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
41 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
41 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
40 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
40 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
40 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
40 
Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
40 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
39 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
39 
Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
31 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
31 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
30 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
29 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
27 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
27 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
25 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
24 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
24 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
22 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
20 
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
20 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
20 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
15 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
11 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
9 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
9 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

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Detailed Work Activities   Save Table (XLS/CSV)

  • Route mail to correct destinations.
  • Maintain office equipment in proper operating condition.
  • Verify shipping documentation.
  • Package objects for shipping.
  • Operate computers or computerized equipment.
  • Attach identification information to products, items or containers.
  • Operate vehicles or material-moving equipment.
  • Unload materials or equipment.
  • Load materials or equipment.
  • Sort mail.
  • Distribute incoming mail.
  • Train personnel.
  • Obtain personal or financial information about customers or applicants.
  • Weigh parcels to determine shipping costs.
  • Prepare outgoing mail.
  • Receive shipments.

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Work Context   Save Table (XLS/CSV)

Work Context

Percentage of Top Responses
Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


100     Every day
Time Pressure — How often does this job require the worker to meet strict deadlines?


88     Every day
Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


66     Continually or almost continually
26     More than half the time
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


80     Continually or almost continually
Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


84     Every day
15     Never
Spend Time Standing — How much does this job require standing?


49     Continually or almost continually
39     More than half the time
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


74     Every day
Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


65     Every day
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


43     Extremely important
31     Very important
16     Important
Work With Work Group or Team — How important is it to work with others in a group or team in this job?


48     Extremely important
16     Very important
28     Important
Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


56     Extremely important
16     Very important
15     Not important at all
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


42     Constant contact with others
28     Contact with others most of the time
12     Occasional contact with others
Spend Time Walking and Running — How much does this job require walking and running?


35     Continually or almost continually
29     More than half the time
11     About half the time
25     Less than half the time
Degree of Automation — How automated is the job?


24     Completely automated
51     Highly automated
12     Not at all automated
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


42     Extremely important
22     Very important
16     Important
18     Not important at all
Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


44     Continually or almost continually
16     More than half the time
26     Less than half the time
Duration of Typical Work Week — Number of hours typically worked in one week.


37     More than 40 hours
59     40 hours
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


58     Every day
11     Once a year or more but not every month
25     Never
Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


24     Very close (near touching)
29     Moderately close (at arm's length)
27     Slightly close (e.g., shared office)
13     I work with others but not closely (e.g., private office)
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


35     Every day
20     Once a week or more but not every day
21     Once a month or more but not every week
21     Never
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


46     Every day
16     Once a year or more but not every month
25     Never
Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


20     A lot of freedom
32     Some freedom
33     Very little freedom
Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


35     Very high responsibility
13     Moderate responsibility
43     Limited responsibility
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


15     A lot of freedom
33     Some freedom
17     Limited freedom
18     Very little freedom
17     No freedom
Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?


22     Very important results
26     Important results
13     Moderate results
16     Minor results
22     No results
Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?


21     Extremely important
18     Very important
26     Important
24     Not important at all
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


26     Every day
14     Once a month or more but not every week
36     Once a year or more but not every month
16     Never
Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?


21     Every day
15     Once a week or more but not every day
18     Once a year or more but not every month
39     Never
Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


37     Moderately competitive
23     Slightly competitive
23     Not at all competitive
Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


13     Very high responsibility
23     Moderate responsibility
37     Limited responsibility
20     No responsibility
Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


34     Every day
56     Never
Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


16     More than half the time
11     About half the time
43     Less than half the time
21     Never
Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


20     Every day
16     Once a month or more but not every week
49     Never
Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?


13     Very serious
20     Serious
17     Fairly serious
41     Not serious at all
Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


20     Every day
11     Once a year or more but not every month
60     Never
Letters and Memos — How often does the job require written letters and memos?


14     Every day
13     Once a month or more but not every week
16     Once a year or more but not every month
53     Never
Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


20     Every day
67     Never
Telephone — How often do you have telephone conversations in this job?


17     Every day
74     Never
Spend Time Sitting — How much does this job require sitting?


11     About half the time
46     Less than half the time
37     Never
Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


31     Less than half the time
53     Never
Electronic Mail — How often do you use electronic mail in this job?


12     Once a year or more but not every month
70     Never
Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


11     Once a week or more but not every day
70     Never
Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


17     Once a year or more but not every month
74     Never
Deal With External Customers — How important is it to work with external customers or the public in this job?


83     Not important at all
Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


89     Never
Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


93     Never
Public Speaking — How often do you have to perform public speaking in this job?


84     Never
Work Schedules — How regular are the work schedules for this job?


11     Irregular (changes with weather conditions, production demands, or contract duration)
89     Regular (established routine, set schedule)
Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


18     Once a year or more but not every month
81     Never
Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?


18     Once a year or more but not every month
80     Never
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


96     Never
In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?


98     Never
Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?


92     Never
Exposed to High Places — How often does this job require exposure to high places?


95     Never
Exposed to Radiation — How often does this job require exposure to radiation?


98     Never
Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


100     Never
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


100     Never

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Job Zone   Save Table (XLS/CSV)

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
81   High school diploma or equivalent Help
12   Less than high school diploma
6   Some college, no degree

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Credentials

Find Certifications

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
100 
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
61 
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
22 
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
6 
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
0 
Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.
0 
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
78 
Integrity — Job requires being honest and ethical.
75 
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
74 
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
73 
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
73 
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
67 
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
66 
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
65 
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
61 
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
61 
Initiative — Job requires a willingness to take on responsibilities and challenges.
57 
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
56 
Persistence — Job requires persistence in the face of obstacles.
55 
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
53 
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
48 
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
46 
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
61 
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
56 
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
31 
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
22 
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
22 
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
17 
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Related Occupations   Save Table (XLS/CSV)

39-3021.00 Motion Picture Projectionists
41-2012.00 Gaming Change Persons and Booth Cashiers
43-5051.00 Postal Service Clerks
43-5111.00 Weighers, Measurers, Checkers, and Samplers, Recordkeeping
43-9051.00 Mail Clerks and Mail Machine Operators, Except Postal Service
51-2021.00 Coil Winders, Tapers, and Finishers
51-5113.00 Print Binding and Finishing Workers
51-6011.00 Laundry and Dry-Cleaning Workers
51-6041.00 Shoe and Leather Workers and Repairers
51-6063.00 Textile Knitting and Weaving Machine Setters, Operators, and Tenders

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Wages & Employment Trends

Median wages (2015) $27.28 hourly, $56,740 annual
State wages Local Salary Info
 
Employment (2014) 118,000 employees
Projected growth (2014-2024) Decline (-2% or lower) Decline (-2% or lower)
Projected job openings (2014-2024) 13,600
State trends Employment Trends
 
Top industries (2014)
Government (100% employed in this sector)

Source: Bureau of Labor Statistics 2015 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • Postal service workers external site. Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2016-17 Edition.

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