Job Duties Custom List 39-6012.00 — Concierges
- Receive, store, or deliver luggage or mail.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 4 | 2 | 39-6011.00 | Baggage Porters and Bellhops 
|
| 2 | 6 | 2 | 39-4021.00 | Funeral Attendants |
| 2 | 2 | 2 | 43-5021.00 | Couriers and Messengers |
| 2 | 2 | 2 | 39-3093.00 | Locker Room, Coatroom, and Dressing Room Attendants
|
| 1 | 5 | 1 | 37-2012.00 | Maids and Housekeeping Cleaners
|
| 1 | 2 | 1 | 35-3023.00 | Fast Food and Counter Workers
|
| 1 | 1 | 2 | 43-5071.00 | Shipping, Receiving, and Inventory Clerks |
| 1 | 1 | 2 | 53-6032.00 | Aircraft Service Attendants
|
| 1 | 1 | 3 | 43-9031.00 | Desktop Publishers |
| 1 | 1 | 2 | 43-9071.00 | Office Machine Operators, Except Computer |
| 1 | 1 | 2 | 39-3092.00 | Costume Attendants
|
| 1 | 1 | 2 | 43-5051.00 | Postal Service Clerks |
| 1 | 1 | 2 | 43-4181.00 | Reservation and Transportation Ticket Agents and Travel Clerks |
| 1 | 1 | 2 | 39-3012.00 | Gambling and Sports Book Writers and Runners |
| 1 | 1 | 2 | 43-5052.00 | Postal Service Mail Carriers |
| 1 | 1 | 2 | 43-5111.00 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
| 1 | 1 | 3 | 39-9041.00 | Residential Advisors
|
| 1 | 1 | 2 | 53-7065.00 | Stockers and Order Fillers
|
| 1 | 1 | 2 | 43-4121.00 | Library Assistants, Clerical |
| 1 | 1 | 3 | 25-4031.00 | Library Technicians |
- Receive and mark baggage by completing and attaching claim checks.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist physically challenged travelers and other guests with special needs.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Receive and mark baggage by completing and attaching claim checks.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Carry flowers to hearses or limousines for transportation to places of interment.
- Deliver floral arrangements or other items to family members of the deceased.
- Transport the deceased to the funeral home.
- Close caskets at appropriate point in services.
- Place caskets in parlors or chapels prior to wakes or funerals.
- Act as pallbearers.
- Greet people at the funeral home.
- Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
- Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
- Attend to the needs of the bereaved, such as by offering comfort, counseling, or after-care programs.
- Offer assistance to mourners as they enter or exit limousines.
- Clean and drive funeral vehicles, such as cars or hearses, in funeral processions.
- Arrange floral offerings or lights around caskets.
- Perform various administrative tasks, such as typing documents or answering telephone calls.
- Supervise funeral processions and assist with cemetery parking.
- Clean funeral parlors or chapels.
- Issue and store funeral equipment.
- Perform general maintenance tasks for funeral homes, such as maintaining equipment or caring for funeral grounds.
- Provide advice to mourners on how to make charitable donations in honor of the deceased.
- Embalm, dress, cosmeticize, and casket the deceased.
- Manage funeral home finances, including receiving payments, making bank deposits, or performing general bookkeeping duties.
- Obtain burial permits and register deaths.
- Obtain doctors' signatures on death certificate and complete other paperwork, such as insurance claims forms.
- Meet with family members to plan the funeral.
- Prepare obituaries for newspapers.
- Assist with cremations and the processing and packaging of cremated remains.
- Carry flowers to hearses or limousines for transportation to places of interment.
- Deliver floral arrangements or other items to family members of the deceased.
- Transport the deceased to the funeral home.
- Close caskets at appropriate point in services.
- Place caskets in parlors or chapels prior to wakes or funerals.
- Act as pallbearers.
- Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
- Obtain signatures and payments, or arrange for recipients to make payments.
- Record information, such as items received and delivered and recipients' responses to messages.
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
- Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
- Sort items to be delivered according to the delivery route.
- Unload and sort items collected along delivery routes.
- Plan and follow the most efficient routes for delivering goods.
- Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
- Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
- Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.
- Use telephone to deliver verbal messages.
- Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
- Unload goods from large trucks, and load them onto smaller delivery vehicles.
- Open, sort, and distribute incoming mail.
- Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Clean facilities such as floors or locker rooms.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
- Procure beverages, food, and other items as requested.
- Collect soiled linen or clothing for laundering.
- Operate washing machines and dryers to clean soiled apparel and towels.
- Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- Attend to needs of athletic teams in clubhouses.
- Operate controls that regulate temperatures or room environments.
- Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- Provide or arrange for services such as clothes pressing, cleaning, or repair.
- Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- Stencil identifying information on equipment.
- Set up various apparatus or athletic equipment.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Run errands, such as taking laundry to the cleaners and buying groceries.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Move and arrange furniture and turn mattresses.
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Dust and polish furniture and equipment.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
- Sort, count, and mark clean linens and store them in linen closets.
- Sort clothing and other articles, load washing machines, and iron and fold dried items.
- Assign duties to other staff and give instructions regarding work methods and routines.
- Answer telephones and doorbells.
- Replace light bulbs.
- Hang draperies and dust window blinds.
- Request repair services and wait for repair workers to arrive.
- Remove debris from driveways, garages, and swimming pool areas.
- Wash dishes and clean kitchens, cooking utensils, and silverware.
- Polish silver accessories and metalwork, such as fixtures and fittings.
- Run errands, such as taking laundry to the cleaners and buying groceries.
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Move and arrange furniture and turn mattresses.
- Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
- Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Distribute food to servers.
- Communicate with customers regarding orders, comments, and complaints.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Accept payment from customers, and make change as necessary.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
- Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
- Clean and organize eating, service, and kitchen areas.
- Monitor and order supplies or food items, and restock as necessary to maintain inventory.
- Brew coffee and tea, and fill containers with requested beverages.
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Collect and return dirty dishes to the kitchen for washing.
- Wash dishes, glassware, and silverware after meals.
- Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
- Notify kitchen personnel of shortages or special orders.
- Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
- Replenish foods at serving stations.
- Perform personnel activities, such as supervising and training employees.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Set up dining areas for meals, and clear them following meals.
- Add relishes and garnishes to food orders, according to instructions.
- Deliver orders to kitchens, and pick up and serve food when it is ready.
- Arrange tables and decorations according to instructions.
- Arrange reservations for patrons of dining establishments.
- Plan, prepare, and deliver meals to individuals with special dietary needs.
- Distribute food to servers.
- Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
- Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.
- Requisition and store shipping materials and supplies to maintain inventory of stock.
- Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
- Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.
- Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
- Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
- Determine shipping methods, routes, or rates for materials to be shipped.
- Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.
- Compare shipping routes or methods to determine which have the least environmental impact.
- Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
- Load baggage or cargo for crew or passengers.
- Apply de-icing fluid to aircraft from baskets lifted by truck-mounted cranes.
- Change aircraft oil, coolant, or other fluids.
- Clean aircraft interiors by picking up waste, wiping down windows, or vacuuming.
- Climb ladders to reach aircraft surfaces to be cleaned.
- Complete forms describing tasks completed.
- De-grease aircraft exteriors.
- Empty aircraft lavatory systems or refill them with sanitizer fluid.
- Guide aircraft to designated areas using hand signals, batons, or other methods.
- Inspect aircraft components to locate cracks, breaks, leaks, or other problems.
- Mix cleaning compounds or solutions.
- Polish aircraft exteriors.
- Radio to flight dispatchers or other personnel to discuss incoming or outgoing aircraft.
- Refill aircraft potable water tanks.
- Refuel aircraft using hoses connected to fuel trucks.
- Remove exhaust stains from aircraft using cleaning fluids.
- Tow aircraft to gates or hangars using tugs, tractors, or other vehicles.
- Wash the aircraft exteriors using lifts, cranes, detergent, or other equipment.
- Load baggage or cargo for crew or passengers.
- Transmit, deliver, or mail publication master to printer for production into film and plates.
- Operate desktop publishing software and equipment to design, lay out, and produce camera-ready copy.
- Position text and art elements from a variety of databases in a visually appealing way to design print or web pages, using knowledge of type styles and size and layout patterns.
- Check preliminary and final proofs for errors and make necessary corrections.
- View monitors for visual representation of work in progress and for instructions and feedback throughout process, making modifications as necessary.
- Enter text into computer keyboard and select the size and style of type, column width, and appropriate spacing for printed materials.
- Prepare sample layouts for approval, using computer software.
- Import text and art elements, such as electronic clip art or electronic files from photographs that have been scanned or produced with a digital camera, using computer software.
- Study layout or other design instructions to determine work to be done and sequence of operations.
- Select number of colors and determine color separations.
- Convert various types of files for printing or for the Internet, using computer software.
- Enter digitized data into electronic prepress system computer memory, using scanner, camera, keyboard, or mouse.
- Edit graphics and photos, using pixel or bitmap editing, airbrushing, masking, or image retouching.
- Enter data, such as coordinates of images and color specifications, into system to retouch and make color corrections.
- Collaborate with graphic artists, editors and writers to produce master copies according to design specifications.
- Store copies of publications on paper, magnetic tape, film, or diskette.
- Create special effects such as vignettes, mosaics, and image combining, and add elements such as sound and animation to electronic publications.
- Load floppy disks or tapes containing information into system.
- Transmit, deliver, or mail publication master to printer for production into film and plates.
- Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
- Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
- Sort, assemble, and proof completed work.
- Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
- Complete records of production, including work volumes and outputs, materials used, and any backlogs.
- Compute prices for services and receive payment, or provide supervisors with billing information.
- Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
- Load machines with materials such as blank paper or film.
- Monitor machine operation, and make adjustments as necessary to ensure proper operation.
- Clean machines, perform minor repairs, and report major repair needs.
- File and store completed documents.
- Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
- Maintain stock of supplies, and requisition any needed items.
- Prepare and process papers for use in scanning, microfilming, and microfiche.
- Clean and file master copies or plates.
- Cut copies apart and write identifying information, such as page numbers or titles, on copies.
- Move heat units and clamping frames over screen beds to form Braille impressions on pages, raising frames to release individual copies.
- Deliver completed work.
- Return borrowed or rented items when productions are complete and return other items to storage.
- Create worksheets for dressing lists, show notes, or costume checks.
- Provide dressing assistance to cast members or assign cast dressers to assist specific cast members with costume changes.
- Arrange costumes in order of use to facilitate quick-change procedures for performances.
- Design or construct costumes or send them to tailors for construction, major repairs, or alterations.
- Examine costume fit on cast members and sketch or write notes for alterations.
- Distribute costumes or related equipment and keep records of item status.
- Check the appearance of costumes on stage or under lights to determine whether desired effects are being achieved.
- Clean and press costumes before and after performances and perform any minor repairs.
- Collaborate with production designers, costume designers, or other production staff to discuss and execute costume design details.
- Monitor, maintain, or secure inventories of costumes, wigs, or makeup, providing keys or access to assigned directors, costume designers, or wardrobe mistresses/masters.
- Purchase, rent, or requisition costumes or other wardrobe necessities.
- Study books, pictures, or examples of period clothing to determine styles worn during specific periods in history.
- Review scripts or other production information to determine a story's locale or period, as well as the number of characters and required costumes.
- Inventory stock to determine types or conditions of available costuming.
- Direct the work of wardrobe crews during dress rehearsals or performances.
- Participate in the hiring, training, scheduling, or supervision of alteration workers.
- Provide managers with budget recommendations and take responsibility for budgetary line items related to costumes, storage, or makeup needs.
- Assign lockers to employees and maintain locker rooms, dressing rooms, wig rooms, or costume storage or laundry areas.
- Recommend vendors and monitor their work.
- Care for non-clothing items, such as flags, table skirts, or draperies.
- Return borrowed or rented items when productions are complete and return other items to storage.
- Transport mail from one work station to another.
- Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
- Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
- Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
- Obtain signatures from recipients of registered or special delivery mail.
- Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
- Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
- Keep money drawers in order, and record and balance daily transactions.
- Register, certify, and insure letters and parcels.
- Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
- Receive letters and parcels, and place mail into bags.
- Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
- Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
- Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
- Rent post office boxes to customers.
- Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
- Set postage meters, and calibrate them to ensure correct operation.
- Feed mail into postage canceling devices or hand stamp mail to cancel postage.
- Cash money orders.
- Order retail items and other supplies for office use.
- Post announcements or government information on public bulletin boards.
- Transport mail from one work station to another.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
- Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Open or close information facilities.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Deliver tickets, cards, and money to bingo callers.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Answer questions about game rules or casino policies.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
- Exchange paper currency for playing chips or coins.
- Compare the house hand with players' hands to determine the winner.
- Seat patrons at gaming tables.
- Open or close cash floats or game tables.
- Pay off or move bets as established by game rules and procedures.
- Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
- Check to ensure that all players have placed their bets before play begins.
- Inspect cards or equipment to be used in games to ensure they are in proper condition.
- Record the number of tickets cashed and the amount paid out after each race or event.
- Prepare collection reports for submission to supervisors.
- Take the house percentage from each pot.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Sell food, beverages, or tobacco to players.
- Supervise staff and games and mediate disputes.
- Push dice to shooters and retrieve thrown dice.
- Deliver tickets, cards, and money to bingo callers.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Scan labels on letters or parcels to confirm receipt.
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Return to the post office with mail collected from homes, businesses, and public mailboxes.
- Sort mail for delivery, arranging it in delivery sequence.
- Sign for cash-on-delivery and registered mail before leaving the post office.
- Hold mail for customers who are away from delivery locations.
- Turn in money and receipts collected along mail routes.
- Leave notices telling patrons where to collect mail that could not be delivered.
- Maintain accurate records of deliveries.
- Bundle mail in preparation for delivery or transportation to relay boxes.
- Record address changes and redirect mail for those addresses.
- Return incorrectly addressed mail to senders.
- Answer customers' questions about postal services and regulations.
- Provide customers with change of address cards and other forms.
- Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
- Register, certify, and insure parcels and letters.
- Enter change of address orders into computers that process forwarding address stickers.
- Travel to post offices to pick up the mail for routes or pick up mail from postal relay boxes.
- Sell stamps and money orders.
- Complete forms that notify publishers of address changes.
- Meet schedules for the collection and return of mail.
- Deliver mail to residences and business establishments along specified routes by walking or driving, using a combination of satchels, carts, cars, and small trucks.
- Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks.
- Document quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files.
- Weigh or measure materials, equipment, or products to maintain relevant records, using volume meters, scales, rules, or calipers.
- Collect or prepare measurement, weight, or identification labels and attach them to products.
- Examine products or materials, parts, subassemblies, and packaging for damage, defects, or shortages, using specification sheets, gauges, and standards charts.
- Signal or instruct other workers to weigh, move, or check products.
- Collect product samples and prepare them for laboratory analysis or testing.
- Maintain, monitor, and clean work areas, such as recycling collection sites, drop boxes, counters and windows, and areas around scale houses.
- Compare product labels, tags, or tickets, shipping manifests, purchase orders, and bills of lading to verify accuracy of shipment contents, quality specifications, or weights.
- Remove from stock products or loads not meeting quality standards, and notify supervisors or appropriate departments of discrepancies or shortages.
- Inspect products and examination records to determine the number of defects per worker and the reasons for examiners' rejections.
- Store samples of finished products in labeled cartons and record their location.
- Maintain financial records, such as accounts of daily collections and billings, and records of receipts issued.
- Inspect incoming loads of waste to identify contents and to screen for the presence of specific regulated or hazardous wastes.
- Count or estimate quantities of materials, parts, or products received or shipped.
- Communicate with customers and vendors to exchange information regarding products, materials, and services.
- Compute product totals and charges for shipments.
- Fill orders for products and samples, following order tickets, and forward or mail items.
- Operate scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
- Sort products or materials into predetermined sequences or groupings for display, packing, shipping, or storage.
- Prepare measurement tables and conversion charts, using standard formulas.
- Unload or unpack incoming shipments.
- Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks.
- Sort and distribute mail.
- Communicate with other staff to resolve problems with individual students.
- Observe students to detect and report unusual behavior.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Provide emergency first aid and summon medical assistance when necessary.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Mediate interpersonal problems between residents.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Provide requested information on students' progress and the development of case plans.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Answer telephones, and route calls or deliver messages.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Hold regular meetings with each assigned unit.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Chaperone group-sponsored trips and social functions.
- Order supplies for facilities.
- Oversee departmental budget.
- Supervise students' housekeeping work to ensure that it is done properly.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Accompany and supervise students during meals.
- Supervise the activities of housekeeping personnel.
- Assign rooms to students.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Inventory, pack, and remove items left behind by former residents.
- Sort and distribute mail.
- Transport packages to customers' vehicles.
- Complete order receipts.
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
- Keep records of out-going orders.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Operate equipment such as forklifts.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Obtain merchandise from bins or shelves.
- Receive and count stock items, and record data manually or on computer.
- Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
- Receive, unload, open, unpack, or issue sales floor merchandise.
- Pack customer purchases in bags or cartons.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
- Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Clean display cases, shelves, and aisles.
- Keep records on the use or damage of stock or stock-handling equipment.
- Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
- Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
- Dispose of damaged or defective items, or return them to vendors.
- Recommend disposal of excess, defective, or obsolete stock.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
- Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Compute prices of items or groups of items.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Transport packages to customers' vehicles.
- Deliver and retrieve items to and from departments by hand or using push carts.
- Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
- Open and close library during specified hours and secure library equipment, such as computers and audio-visual equipment.
- Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
- Enter and update patrons' records on computers.
- Answer routine inquiries and refer patrons in need of professional assistance to librarians.
- Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-of-date items.
- Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.
- Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
- Inspect returned books for condition and due-date status and compute any applicable fines.
- Maintain records of items received, stored, issued, and returned and file catalog cards according to system used.
- Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
- Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
- Process new materials including books, audio-visual materials, and computer software.
- Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audio-visual and other materials.
- Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.
- Send out notices and accept fine payments for lost or overdue books.
- Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.
- Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
- Repair books using mending tape, paste, and brushes or prepare books to be sent to a bindery for repair.
- Take action to deal with disruptive or problem patrons.
- Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.
- Select substitute titles when requested materials are unavailable, following criteria such as age, education, and interests.
- Prepare library statistics reports.
- Assist in the preparation of book displays.
- Classify and catalog items according to content and purpose.
- Operate small branch libraries, under the direction of off-site librarian supervisors.
- Plan or participate in library events and programs, such as story time with children.
- Perform accounting and bookkeeping activities, such as invoicing, maintaining financial records, budgeting, and handling cash.
- Operate and maintain audio-visual equipment.
- Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons.
- Design or maintain library web site and online catalogues.
- Acquire books, pamphlets, periodicals, audio-visual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.
- Deliver and retrieve items to and from departments by hand or using push carts.
- Sort and deliver library mail and packages.
- Reserve, circulate, renew, and discharge books and other materials.
- Answer routine telephone or in-person reference inquiries, referring patrons to librarians for further assistance, when necessary.
- Help patrons find and use library resources, such as reference materials, audio-visual equipment, computers, and other electronic resources and provide technical assistance when needed.
- Process print and non-print library materials to prepare them for inclusion in library collections.
- Catalogue and sort books and other print and non-print materials according to procedure and return them to shelves, files, or other designated storage areas.
- Enter and update patrons' records on computers.
- Provide assistance to teachers and students by locating materials and helping to complete special projects.
- Compile and maintain records relating to circulation, materials, and equipment.
- Maintain and troubleshoot problems with library equipment, including computers, photocopiers, and audio-visual equipment.
- Check for damaged library materials, such as books or audio-visual equipment, and provide replacements or make repairs.
- Train other staff, volunteers, or student assistants and schedule and supervise their work.
- Conduct reference searches, using printed materials and in-house and online databases.
- Compile data and create statistical reports on library usage.
- Design posters and special displays to promote use of library facilities or specific reading programs at libraries.
- Issue identification cards to borrowers.
- Review subject matter of materials to be classified and select classification numbers and headings according to classification systems.
- Process interlibrary loans for patrons.
- Order all print and non-print library materials, checking prices, figuring costs, preparing order slips, and making payments.
- Retrieve information from central databases for storage in a library's computer.
- Verify bibliographical data for materials, including author, title, publisher, publication date, and edition.
- Plan and conduct children's programs, community outreach programs, and other specialized programs, such as library tours.
- Organize and maintain periodicals and reference materials.
- Claim missing issues of periodicals and journals.
- Compose explanatory summaries of contents of books and other reference materials.
- Design, customize, and maintain databases, web pages, and local area networks.
- Collaborate with archivists to arrange for the safe storage of historical records and documents.
- Operate and maintain audio-visual equipment, such as projectors, tape recorders, and videocassette recorders.
- File catalog cards according to system used.
- Compile bibliographies and prepare abstracts on subjects of interest to particular organizations or groups.
- Deliver and retrieve items throughout the library by hand or using pushcart.
- Take actions to halt disruption of library activities by problem patrons.
- Collect fines and respond to complaints about fines.
- Send out notices about lost or overdue books.
- Prepare volumes for binding.
- Sort and deliver library mail and packages.
