Job Duties Custom List 53-2031.00 — Flight Attendants
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
Occupations with related tasks Save Table: XLSX CSV
- Follow those who breach security until police or other security personnel arrive to apprehend them.
- Watch for potentially dangerous persons whose pictures are posted at checkpoints.
- Patrol work areas to detect any suspicious items.
- Monitor passenger flow through screening checkpoints to ensure order and efficiency.
- Locate suspicious bags pictured in printouts sent from remote monitoring areas, and set these bags aside for inspection.
- Inspect carry-on items, using x-ray viewing equipment, to determine whether items contain objects that warrant further investigation.
- Search carry-on or checked baggage by hand when it is suspected to contain prohibited items such as weapons.
- Check passengers' tickets to ensure that they are valid, and to determine whether passengers have designations that require special handling, such as providing photo identification.
- Test baggage for any explosive materials, using equipment such as explosive detection machines or chemical swab systems.
- Perform pat-down or hand-held wand searches of passengers who have triggered machine alarms, who are unable to pass through metal detectors, or who have been randomly identified for such searches.
- Notify supervisors or other appropriate personnel when security breaches occur.
- Send checked baggage through automated screening machines, and set bags aside for searching or rescreening as indicated by equipment.
- Decide whether baggage that triggers alarms should be searched or should be allowed to pass through.
- Inform other screeners when baggage should not be opened because it might contain explosives.
- Inspect checked baggage for signs of tampering.
- Ask passengers to remove shoes and divest themselves of metal objects prior to walking through metal detectors.
- Close entry areas following security breaches or reopen areas after receiving notification that the airport is secure.
- Challenge suspicious people, requesting their badges and asking what their business is in a particular areas.
- Contact police directly in cases of urgent security issues, using phones or two-way radios.
- Record information about any baggage that sets off alarms in monitoring equipment.
- Contact leads or supervisors to discuss objects of concern that are not on prohibited object lists.
- Confiscate dangerous items and hazardous materials found in opened bags and turn them over to airlines for disposal.
- Inform passengers of how to mail prohibited items to themselves, or confiscate these items.
- Provide directions and respond to passenger inquiries.
- Direct passengers to areas where they can pick up their baggage after screening is complete.
- View images of checked bags and cargo, using remote screening equipment, and alert baggage screeners or handlers to any possible problems.
- Follow those who breach security until police or other security personnel arrive to apprehend them.
- Watch for potentially dangerous persons whose pictures are posted at checkpoints.
- Patrol work areas to detect any suspicious items.
- Monitor passenger flow through screening checkpoints to ensure order and efficiency.
- Locate suspicious bags pictured in printouts sent from remote monitoring areas, and set these bags aside for inspection.
- Maintain surveillance of establishments to obtain identifying information on suspects.
- Perform undercover assignments and maintain surveillance, including monitoring authorized wiretaps.
- Check victims for signs of life, such as breathing and pulse.
- Obtain facts or statements from complainants, witnesses, and accused persons and record interviews, using recording device.
- Secure deceased body and obtain evidence from it, preventing bystanders from tampering with it prior to medical examiner's arrival.
- Record progress of investigation, maintain informational files on suspects, and submit reports to commanding officer or magistrate to authorize warrants.
- Prepare reports that detail investigation findings.
- Prepare charges or responses to charges, or information for court cases, according to formalized procedures.
- Preserve, process, and analyze items of evidence obtained from crime scenes and suspects, placing them in proper containers and destroying evidence no longer needed.
- Obtain summary of incident from officer in charge at crime scene, taking care to avoid disturbing evidence.
- Note, mark, and photograph location of objects found, such as footprints, tire tracks, bullets and bloodstains, and take measurements of the scene.
- Examine records and governmental agency files to find identifying data about suspects.
- Secure persons at scene, keeping witnesses from conversing or leaving the scene before investigators arrive.
- Provide information to lab personnel concerning the source of an item of evidence and tests to be performed.
- Analyze completed police reports to determine what additional information and investigative work is needed.
- Examine records to locate links in chains of evidence or information.
- Search for and collect evidence, such as fingerprints, using investigative equipment.
- Prepare and serve search and arrest warrants.
- Question individuals or observe persons and establishments to confirm information given to patrol officers.
- Determine scope, timing, and direction of investigations.
- Obtain and verify evidence by interviewing and observing suspects and witnesses or by analyzing records.
- Participate or assist in raids and arrests.
- Organize scene search, assigning specific tasks and areas of search to individual officers and obtaining adequate lighting as necessary.
- Summon medical help for injured individuals and alert medical personnel to take statements from them.
- Notify command of situation and request assistance.
- Block or rope off scene and check perimeter to ensure that entire scene is secured.
- Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
- Notify, or request notification of, medical examiner or district attorney representative.
- Collaborate with other offices and agencies to exchange information and coordinate activities.
- Testify before grand juries concerning criminal activity investigations.
- Maintain surveillance of establishments to obtain identifying information on suspects.
- Perform undercover assignments and maintain surveillance, including monitoring authorized wiretaps.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Answer patrons' questions about gaming machine functions and payouts.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
- Monitor traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures.
- Drive vehicles or patrol specific areas to detect law violators, issue citations, and make arrests.
- Patrol and guard courthouses, grand jury rooms, or assigned areas to provide security, enforce laws, maintain order, and arrest violators.
- Patrol specific area on foot, horseback, or motorized conveyance, responding promptly to calls for assistance.
- Question individuals entering secured areas to determine their business, directing and rerouting individuals as necessary.
- Locate and confiscate real or personal property, as directed by court order.
- Identify, pursue, and arrest suspects and perpetrators of criminal acts.
- Provide for public safety by maintaining order, responding to emergencies, protecting people and property, enforcing motor vehicle and criminal laws, and promoting good community relations.
- Record facts to prepare reports that document incidents and activities.
- Render aid to accident victims and other persons requiring first aid for physical injuries.
- Review facts of incidents to determine if criminal act or statute violations were involved.
- Investigate illegal or suspicious activities.
- Testify in court to present evidence or act as witness in traffic and criminal cases.
- Relay complaint and emergency-request information to appropriate agency dispatchers.
- Execute arrest warrants, locating and taking persons into custody.
- Photograph or draw diagrams of crime or accident scenes and interview principals and eyewitnesses.
- Evaluate complaint and emergency-request information to determine response requirements.
- Investigate traffic accidents and other accidents to determine causes and to determine if a crime has been committed.
- Verify that the proper legal charges have been made against law offenders.
- Transport or escort prisoners and defendants en route to courtrooms, prisons or jails, attorneys' offices, or medical facilities.
- Direct traffic flow and reroute traffic in case of emergencies.
- Notify patrol units to take violators into custody or to provide needed assistance or medical aid.
- Place people in protective custody.
- Serve statements of claims, subpoenas, summonses, jury summonses, orders to pay alimony, and other court orders.
- Inform citizens of community services and recommend options to facilitate longer-term problem resolution.
- Provide road information to assist motorists.
- Conduct community programs for all ages concerning topics such as drugs and violence.
- Process prisoners, and prepare and maintain records of prisoner bookings and prisoner status during booking and pre-trial process.
- Supervise law enforcement staff, such as jail staff, officers, and deputy sheriffs.
- Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol area.
- Monitor traffic to ensure motorists observe traffic regulations and exhibit safe driving procedures.
- Drive vehicles or patrol specific areas to detect law violators, issue citations, and make arrests.
- Patrol and guard courthouses, grand jury rooms, or assigned areas to provide security, enforce laws, maintain order, and arrest violators.
- Patrol specific area on foot, horseback, or motorized conveyance, responding promptly to calls for assistance.
- Question individuals entering secured areas to determine their business, directing and rerouting individuals as necessary.
- Locate and confiscate real or personal property, as directed by court order.
- Monitor closed-circuit television cameras.
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Monitor and authorize entry of employees, visitors, or other persons.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Advise employees in handling problems or resolving complaints from customers, tenants, detainees, or other persons.
- Assign security personnel to posts or patrols.
- Call police or fire departments in cases of emergency, such as fire, bomb threats, and presence of unauthorized persons.
- Develop and document security procedures, policies, or standards.
- Explain company policies and procedures to staff using oral or written communication.
- Inspect and adjust security equipment to ensure it is operational or to detect evidence of tampering.
- Log items distributed to persons, such as keys and key cards.
- Monitor the behavior of security employees to ensure adherence to quality standards, deadlines, or procedures.
- Order materials or supplies, such as keys, uniforms, and badges.
- Recruit, interview, and hire security personnel.
- Schedule training or drills for emergencies, such as fires, bombs, and other threats.
- Screen individuals and belongings to prevent passage of prohibited materials using walkthrough detectors, wands, or bag searches.
- Secure entrances and exits by locking doors and gates.
- Train security personnel on protective procedures, first aid, fire safety, and other duties.
- Write and present department budgets to upper management or other stakeholders.
- Write reports documenting observations made while on patrol.
- Apprehend or evict trespassers, rule violators, or other security threats from the premises.
- Monitor closed-circuit television cameras.
- Investigate disturbances on the premises, such as security alarms, altercations, and suspicious activity.
- Monitor and authorize entry of employees, visitors, or other persons.
- Patrol the premises to prevent or detect intrusion, protect property, or preserve order.
- Observe students to detect and report unusual behavior.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Communicate with other staff to resolve problems with individual students.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Provide emergency first aid and summon medical assistance when necessary.
- Mediate interpersonal problems between residents.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Provide requested information on students' progress and the development of case plans.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Answer telephones, and route calls or deliver messages.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Hold regular meetings with each assigned unit.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Chaperone group-sponsored trips and social functions.
- Order supplies for facilities.
- Oversee departmental budget.
- Supervise students' housekeeping work to ensure that it is done properly.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Accompany and supervise students during meals.
- Supervise the activities of housekeeping personnel.
- Assign rooms to students.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Sort and distribute mail.
- Inventory, pack, and remove items left behind by former residents.
- Observe students to detect and report unusual behavior.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Monitor transit areas and conduct security checks to protect railroad properties, patrons, and employees.
- Patrol railroad yards, cars, stations, or other facilities to protect company property or shipments and to maintain order.
- Prepare reports documenting investigation activities and results.
- Apprehend or remove trespassers or thieves from railroad property or coordinate with law enforcement agencies in apprehensions and removals.
- Direct security activities at derailments, fires, floods, or strikes involving railroad property.
- Investigate or direct investigations of freight theft, suspicious damage or loss of passengers' valuables, or other crimes on railroad property.
- Examine credentials of unauthorized persons attempting to enter secured areas.
- Enforce traffic laws regarding the transit system and reprimand individuals who violate them.
- Provide training to the public or law enforcement personnel in railroad safety or security.
- Plan or implement special safety or preventive programs, such as fire or accident prevention.
- Direct or coordinate the daily activities or training of security staff.
- Record and verify seal numbers from boxcars containing frequently pilfered items, such as cigarettes or liquor, to detect tampering.
- Interview neighbors, associates, or former employers of job applicants to verify personal references or to obtain work history data.
- Seal empty boxcars by twisting nails in door hasps, using nail twisters.
- Monitor transit areas and conduct security checks to protect railroad properties, patrons, and employees.
- Patrol railroad yards, cars, stations, or other facilities to protect company property or shipments and to maintain order.
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
- Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
- Conduct head counts to ensure that each prisoner is present.
- Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
- Guard facility entrances to screen visitors.
- Record information, such as prisoner identification, charges, and incidents of inmate disturbance, keeping daily logs of prisoner activities.
- Inspect mail for the presence of contraband.
- Maintain records of prisoners' identification and charges.
- Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Conduct fire, safety, and sanitation inspections.
- Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport.
- Participate in required job training.
- Settle disputes between inmates.
- Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences.
- Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Assign duties to inmates, providing instructions as needed.
- Issue clothing, tools, and other authorized items to inmates.
- Arrange daily schedules for prisoners, including library visits, work assignments, family visits, and counseling appointments.
- Search for and recapture escapees.
- Process or book convicted individuals into prison.
- Supervise and coordinate work of other correctional service officers.
- Take fingerprints of arrestees, prisoners, or the general public.
- Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes and inmates.
- Sponsor inmate recreational activities, such as newspapers and self-help groups.
- Use nondisciplinary tools and equipment, such as a computer.
- Serve meals, distribute commissary items, and dispense prescribed medication to prisoners.
- Counsel inmates and respond to legitimate questions, concerns, and requests.
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence.
- Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Plan, organize, or manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
- Monitor inventory levels of products or materials in warehouses.
- Establish or monitor specific supply chain-based performance measurement systems.
- Prepare and manage departmental budgets.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Prepare management recommendations, such as proposed fee and tariff increases or schedule changes.
- Interview, select, and train warehouse and supervisory personnel.
- Advise sales and billing departments of transportation charges for customers' accounts.
- Analyze expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Plan or implement energy saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
- Direct inbound or outbound operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
- Plan or implement improvements to internal or external systems or processes.
- Recommend or authorize capital expenditures for acquisition of new equipment or property to increase efficiency and services.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak performance periods and to issue work assignments.
- Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies, or government regulations.
- Evaluate contractors or business partners for operational efficiency or safety or environmental performance records.
- Act as oversight or security agents for management or customers.
- Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
- Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
- Report all violations and suspicious behaviors to supervisors, verbally or in writing.
- Develop and maintain log of surveillance observations.
- Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
- Review video surveillance footage.
- Supervise or train surveillance observers.
- Act as oversight or security agents for management or customers.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Receive and mark baggage by completing and attaching claim checks.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist physically challenged travelers and other guests with special needs.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Describe tour points of interest to group members, and respond to questions.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Collect fees and tickets from group members.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Solicit tour patronage and sell souvenirs.
- Speak foreign languages to communicate with foreign visitors.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- Check the quality of raw or cooked food products to ensure that standards are met.
- Determine production schedules and staff requirements necessary to ensure timely delivery of services.
- Check the quantity and quality of received products.
- Supervise or coordinate activities of cooks or workers engaged in food preparation.
- Determine how food should be presented and create decorative food displays.
- Analyze recipes to assign prices to menu items, based on food, labor, and overhead costs.
- Instruct cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
- Prepare and cook foods of all types, either on a regular basis or for special guests or functions.
- Recruit and hire staff, such as cooks and other kitchen workers.
- Order or requisition food or other supplies needed to ensure efficient operation.
- Coordinate planning, budgeting, or purchasing for all the food operations within establishments such as clubs, hotels, or restaurant chains.
- Inspect supplies, equipment, or work areas to ensure conformance to established standards.
- Estimate amounts and costs of required supplies, such as food and ingredients.
- Record production or operational data on specified forms.
- Plan, direct, or supervise food preparation or cooking activities of multiple kitchens or restaurants in an establishment such as a restaurant chain, hospital, or hotel.
- Arrange for equipment purchases or repairs.
- Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
- Demonstrate new cooking techniques or equipment to staff.
- Meet with customers to discuss menus for special occasions, such as weddings, parties, or banquets.
- Meet with sales representatives to negotiate prices or order supplies.
- Monitor sanitation practices to ensure that employees follow standards and regulations.
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
- Investigate known or suspected internal theft, external theft, or vendor fraud.
- Implement or monitor processes to reduce property or financial losses.
- Identify and report merchandise or stock shortages.
- Maintain documentation or reports on security-related incidents or investigations.
- Apprehend shoplifters in accordance with guidelines.
- Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.
- Identify and report safety concerns to maintain a safe shopping and working environment.
- Conduct store audits to identify problem areas or procedural deficiencies.
- Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
- Inspect buildings, equipment, or access points to determine security risks.
- Prepare written reports on investigations.
- Collaborate with law enforcement agencies to report or investigate crimes.
- Testify in civil or criminal court proceedings.
- Recommend methods to reduce potential financial fraud losses.
- Train establishment personnel in loss prevention activities.
- Coordinate with risk management, human resources, or other departments to assist in company programs, investigations, or training.
- Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders.
- Recommend new or improved processes or equipment to reduce risk exposure.
- Direct work of contract security officers or other loss prevention agents.
- Conduct employee background investigations and review reports with operational or human resources managers.
- Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Feed and water animals according to schedules and feeding instructions.
- Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
- Examine and observe animals to detect signs of illness, disease, or injury.
- Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and knowledge of animal species.
- Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
- Exercise animals to maintain their physical and mental health.
- Collect and record animal information, such as weight, size, physical condition, treatments received, medications given, and food intake.
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
- Answer telephones and schedule appointments.
- Advise pet owners on how to care for their pets' health.
- Perform animal grooming duties, such as washing, brushing, clipping, and trimming coats, cutting nails, and cleaning ears.
- Clean and disinfect surgical equipment.
- Find homes for stray or unwanted animals.
- Discuss with clients their pets' grooming needs.
- Transfer animals between enclosures to facilitate breeding, birthing, shipping, or rearrangement of exhibits.
- Adjust controls to regulate specified temperature and humidity of animal quarters, nurseries, or exhibit areas.
- Anesthetize and inoculate animals, according to instructions.
- Install, maintain, and repair animal care facility equipment, such as infrared lights, feeding devices, and cages.
- Train animals to perform certain tasks.
- Order, unload, and store feed and supplies.
- Sell pet food and supplies.
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Provide towels and sheets to clients in public baths, steam rooms, and restrooms.
- Assign dressing room facilities, locker space, or clothing containers to patrons of athletic or bathing establishments.
- Check supplies to ensure adequate availability, and order new supplies when necessary.
- Clean facilities such as floors or locker rooms.
- Answer customer inquiries or explain cost, availability, policies, and procedures of facilities.
- Refer guest problems or complaints to supervisors.
- Maintain a lost-and-found collection.
- Clean and polish footwear, using brushes, sponges, cleaning fluid, polishes, waxes, liquid or sole dressing, and daubers.
- Activate emergency action plans and administer first aid, as necessary.
- Procure beverages, food, and other items as requested.
- Collect soiled linen or clothing for laundering.
- Store personal possessions for patrons, issue claim checks for articles stored, and return articles on receipt of checks.
- Operate washing machines and dryers to clean soiled apparel and towels.
- Maintain inventories of clothing or uniforms, accessories, equipment, or linens.
- Attend to needs of athletic teams in clubhouses.
- Provide assistance to patrons by performing duties such as opening doors or carrying bags.
- Operate controls that regulate temperatures or room environments.
- Issue gym clothes, uniforms, towels, athletic equipment, and special athletic apparel.
- Provide or arrange for services such as clothes pressing, cleaning, or repair.
- Report and document safety hazards, potentially hazardous conditions, and unsafe practices and procedures.
- Stencil identifying information on equipment.
- Set up various apparatus or athletic equipment.
- Monitor patrons' facility use to ensure that rules and regulations are followed, and safety and order are maintained.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Manage and maintain temporary or permanent lodging facilities.
- Train staff members.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Collect payments and record data pertaining to funds and expenditures.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Show, rent, or assign accommodations.
- Perform marketing and public relations activities.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Book tickets for guests for local tours and attractions.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Observe and monitor children's play activities.
- Maintain a safe play environment.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
- Sanitize toys and play equipment.
- Dress children and change diapers.
- Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Organize and store toys and materials to ensure order in activity areas.
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
- Create developmentally appropriate lesson plans.
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Assist in preparing food and serving meals and refreshments to children.
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Regulate children's rest periods.
- Organize and participate in recreational activities and outings, such as games and field trips.
- Sterilize bottles and prepare formulas.
- Help children with homework and school work.
- Provide care for mentally disturbed, delinquent, or handicapped children.
- Operate in-house day-care centers within businesses.
- Perform general personnel functions, such as supervision, training, and scheduling.
- Accompany children to and from school, on outings, and to medical appointments.
- Observe and monitor children's play activities.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Keep records required by government agencies regarding sanitation or food subsidies.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Maintain food and equipment inventories, and keep inventory records.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Count money and make bank deposits.
- Establish standards for personnel performance and customer service.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Schedule staff hours and assign duties.
- Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
- Order and purchase equipment and supplies.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
- Take dining reservations.
- Plan menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Establish and enforce nutritional standards for dining establishments, based on accepted industry standards.
- Create specialty dishes and develop recipes to be used in dining facilities.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Identify, investigate, or resolve security breaches.
- Analyze and evaluate security operations to identify risks or opportunities for improvement through auditing, review, or assessment.
- Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents.
- Attend meetings, professional seminars, or conferences to keep abreast of changes in executive legislative directives or new technologies impacting security operations.
- Communicate security status, updates, and actual or potential problems, using established protocols.
- Conduct physical examinations of property to ensure compliance with security policies and regulations.
- Conduct threat or vulnerability analyses to determine probable frequency, criticality, consequence, or severity of natural or man-made disasters or criminal activity on the organization's profitability or delivery of products or services.
- Coordinate security operations or activities with public law enforcement, fire and other agencies.
- Create or implement security standards, policies, and procedures.
- Develop budgets for security operations.
- Develop or manage investigation programs, including collection and preservation of video and notes of surveillance processes or investigative interviews.
- Develop, arrange for, perform, or assess executive protection activities to reduce security risks.
- Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
- Develop, implement, manage, or evaluate policies and methods to protect personnel against harassment, threats, or violence.
- Develop, recommend, or manage security procedures for operations or processes, such as security call centers, access control, and reporting tools.
- Direct or participate in emergency management and contingency planning.
- Monitor and ensure a sound, ethical environment.
- Monitor security policies, programs or procedures to ensure compliance with internal security policies, or applicable government security requirements, policies, and directives.
- Plan security for special and high-risk events.
- Plan, direct, or coordinate security activities to safeguard company employees, guests, or others on company property.
- Prepare reports or make presentations on internal investigations, losses, or violations of regulations, policies and procedures.
- Purchase security-related supplies, equipment, or technology.
- Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
- Review financial reports to ensure efficiency and quality of security operations.
- Supervise or provide leadership to subordinate security professionals, performing activities such as hiring, investigating applicants' backgrounds, training, assigning work, evaluating performance, or disciplining.
- Support efforts to reduce substance abuse or other illegal activities in the workplace.
- Train subordinate security professionals or other organization members in security rules and procedures.
- Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives.
- Identify, investigate, or resolve security breaches.
- Oversee subject enrollment to ensure that informed consent is properly obtained and documented.
- Schedule subjects for appointments, procedures, or inpatient stays as required by study protocols.
- Perform specific protocol procedures such as interviewing subjects, taking vital signs, and performing electrocardiograms.
- Assess eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with physicians and nurses.
- Prepare study-related documentation, such as protocol worksheets, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
- Inform patients or caregivers about study aspects and outcomes to be expected.
- Record adverse event and side effect data and confer with investigators regarding the reporting of events to oversight agencies.
- Monitor study activities to ensure compliance with protocols and with all relevant local, federal, and state regulatory and institutional polices.
- Maintain required records of study activity including case report forms, drug dispensation records, or regulatory forms.
- Identify protocol problems, inform investigators of problems, or assist in problem resolution efforts, such as protocol revisions.
- Review proposed study protocols to evaluate factors such as sample collection processes, data management plans, or potential subject risks.
- Collaborate with investigators to prepare presentations or reports of clinical study procedures, results, and conclusions.
- Track enrollment status of subjects and document dropout information such as dropout causes and subject contact efforts.
- Code, evaluate, or interpret collected study data.
- Direct the requisition, collection, labeling, storage, or shipment of specimens.
- Instruct research staff in scientific and procedural aspects of studies including standards of care, informed consent procedures, or documentation procedures.
- Maintain contact with sponsors to schedule and coordinate site visits or to answer questions about issues such as incomplete data.
- Prepare for or participate in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups.
- Order drugs or devices necessary for study completion.
- Contact outside health care providers and communicate with subjects to obtain follow-up information.
- Participate in the development of study protocols including guidelines for administration or data collection procedures.
- Confer with health care professionals to determine the best recruitment practices for studies.
- Communicate with laboratories or investigators regarding laboratory findings.
- Review scientific literature, participate in continuing education activities, or attend conferences and seminars to maintain current knowledge of clinical studies affairs and issues.
- Organize space for study equipment and supplies.
- Develop advertising and other informational materials to be used in subject recruitment.
- Dispense medical devices or drugs, and calculate dosages and provide instructions as necessary.
- Arrange for research study sites and determine staff or equipment availability.
- Interpret protocols and advise treating physicians on appropriate dosage modifications or treatment calculations based on patient characteristics.
- Contact industry representatives to ensure equipment and software specifications necessary for successful study completion.
- Register protocol patients with appropriate statistical centers as required.
- Solicit industry-sponsored trials through contacts and professional organizations.
- Participate in preparation and management of research budgets and monetary disbursements.
- Oversee subject enrollment to ensure that informed consent is properly obtained and documented.
