A subset of this occupation's profile is available. Data collection is currently underway to populate other parts of the profile.
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.
Sample of reported job titles:
Communications Director, Communications Manager, Community Relations Director, Development Director, Public Affairs Director, Public Relations Director (PR Director), Public Relations Manager (PR Manager)
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Tasks Save Table: XLSX CSV
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Assign, supervise, and review the activities of public relations staff.
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Confer with labor relations managers to develop internal communications that keep employees informed of company activities.
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Design and edit promotional publications, such as brochures.
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Develop and maintain the company's corporate image and identity, which includes the use of logos and signage.
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Develop, implement, or maintain crisis communication plans.
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Direct activities of external agencies, establishments, or departments that develop and implement communication strategies and information programs.
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Draft speeches for company executives and arrange interviews and other forms of contact for them.
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Establish and maintain effective working relationships with clients, government officials, and media representatives and use these relationships to develop new business opportunities.
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Evaluate advertising and promotion programs for compatibility with public relations efforts.
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Facilitate consumer relations or the relationship between parts of the company, such as the managers and employees, or different branch offices.
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Formulate policies and procedures related to public information programs, working with public relations executives.
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Identify main client groups and audiences, determine the best way to communicate publicity information to them, and develop and implement a communication plan.
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Maintain company archives.
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Manage communications budgets.
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Manage in-house communication courses.
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Manage special events, such as sponsorship of races, parties introducing new products, or other activities the firm supports, to gain public attention through the media without advertising directly.
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Observe and report on social, economic, and political trends that might affect employers.
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Produce films and other video products, regulate their distribution, and operate film library.
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Respond to requests for information about employers' activities or status.
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Write interesting and effective press releases, prepare information for media kits, and develop and maintain company internet or intranet web pages.
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Technology Skills Save Table: XLSX CSV
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Accounting software — Fund accounting software
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Business intelligence and data analysis software — MicroStrategy
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Cloud-based data access and sharing software — Google Drive; Microsoft SharePoint

; Slack
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Customer relationship management CRM software — Blackbaud eTapestry; Blackbaud The Raiser's Edge; Oracle Siebel Server Sync; Salesforce software
; 1 more
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Data base management system software — Teradata Database
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Data base user interface and query software — Airtable; FileMaker Pro; Microsoft Access

; Yardi software
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Data mining software — Google Analytics
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Desktop publishing software — Adobe Systems Adobe Distiller; Adobe Systems Adobe InDesign

; Microsoft Publisher; QuarkXPress
; 1 more
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Document management software — Adobe Systems Adobe Acrobat
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Electronic mail software — Google Gmail; IBM Notes; MicroFocus GroupWise; Microsoft Outlook
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Enterprise resource planning ERP software — Microsoft Dynamics

; Oracle PeopleSoft Financials
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Graphics or photo imaging software — Adobe Systems Adobe Creative Cloud software

; Adobe Systems Adobe Illustrator

; Adobe Systems Adobe Photoshop

; SmugMug Flickr
; 1 more
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Human resources software — Human resource management software HRMS
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Internet browser software — Web browser software
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Office suite software — Corel WordPerfect Office Suite; Microsoft Office software
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Presentation software — Mentimeter; Microsoft PowerPoint
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Project management software — Microsoft Project

; zkipster
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Sales and marketing software — Google Ads; HubSpot software

; Marketo Marketing Automation

; MightyScout
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Spreadsheet software — Microsoft Excel
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Video creation and editing software — Adobe Systems Adobe After Effects

; Flipgrid; WeVideo; YouTube
; 3 more
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Web page creation and editing software — Adobe Systems Adobe Dreamweaver; Facebook

; LinkedIn

; Social media sites
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Web platform development software — Drupal

; Hypertext markup language HTML
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Word processing software — Google Docs

; Microsoft Word
Hot Technologies are requirements most frequently included across all employer job postings.
In Demand skills are frequently included in employer job postings for this occupation.
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Detailed Work Activities Save Table: XLSX CSV
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Develop promotional materials.
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Establish interpersonal business relationships to facilitate work activities.
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Liaise between departments or other groups to improve function or communication.
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Present information to the public.
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Confer with organizational members to accomplish work activities.
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Coordinate special events or programs.
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Coordinate with external parties to exchange information.
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Develop contingency plans to deal with organizational emergencies.
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Develop library or archival databases.
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Develop marketing plans or strategies.
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Develop operating strategies, plans, or procedures.
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Develop organizational policies or programs.
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Direct employee training programs.
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Direct sales, marketing, or customer service activities.
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Distribute instructional or library materials.
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Evaluate employee performance.
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Evaluate program effectiveness.
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Maintain operational records.
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Manage organizational or project budgets.
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Monitor external affairs or events affecting business operations.
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Operate still or video cameras or related equipment.
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Job Zone Save Table: XLSX CSV
- Title
- Job Zone Four: Considerable Preparation Needed
- Education
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Related Experience
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Job Training
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
- Job Zone Examples
- Many of these occupations involve coordinating, supervising, managing, or training others. Examples include real estate brokers, sales managers, database administrators, graphic designers, conservation scientists, art directors, and cost estimators.
- SVP Range
- 2-4 years of preparation (7.0 to < 8.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- Apprenticeships
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Have a career path or location in mind? Visit Apprenticeship.gov
external site to find apprenticeship opportunities near you.
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Wages & Employment Trends
- Median wages (2021)
- $60.47 hourly, $125,780 annual
- State wages
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- Local wages
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- Employment (2021)
- 66,700 employees
- Projected growth (2021-2031)
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Faster than average (8% to 10%)
- Projected job openings (2021-2031)
- 6,100
- State trends
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- Top industries (2021)
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Source: Bureau of Labor Statistics 2021 wage data
external site and 2021-2031 employment projections
external site.
“Projected growth” represents the estimated change in total employment over the projections period (2021-2031). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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