Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Sample of reported job titles:
CBX Operator (Computerized Branch Exchange Operator), Central Communications Specialist, Communications Operator, Communications Specialist, Information Specialist, PBX Operator (Private Branch Exchange Operator), Switchboard Operator (SB Operator), Switchboard Receptionist (SB Receptionist), Telecommunications Clerk, Telecommunications Operator
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How much education does a new hire need to perform a job in this occupation? Respondents said:
Source: Bureau of Labor Statistics 2022 wage data
external site and 2021-2031 employment projections
“Projected growth” represents the estimated change in total employment over the projections period (2021-2031). “Projected job openings” represent openings due to growth and replacement.
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