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More than 20 occupations have tasks related to the 1 task from your current occupation, Brokerage Clerks.

  • Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems.
43-5061.00 Production, Planning, and Expediting Clerks
  • Confer with department supervisors or other personnel to assess progress and discuss needed changes.
  • Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions, collaborating with management, marketing, sales, production, or engineering.
  • Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
43-1011.00 First-Line Supervisors of Office and Administrative Support Workers   Bright Outlook Bright Outlook  
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Discuss work problems or grievances with union representatives.
43-4051.00 Customer Service Representatives Bright Outlook
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
43-4151.00 Order Clerks
  • Receive and respond to customer complaints.
  • Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments.
49-1011.00 First-Line Supervisors of Mechanics, Installers, and Repairers
  • Confer with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs.
  • Participate in budget preparation and administration, coordinating purchasing and documentation and monitoring departmental expenditures.
43-5032.00 Dispatchers, Except Police, Fire, and Ambulance
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
39-3031.00 Ushers, Lobby Attendants, and Ticket Takers
  • Search for lost articles or for parents of lost children.
43-3011.00 Bill and Account Collectors
  • Answer customer questions regarding problems with their accounts.
43-5021.00 Couriers and Messengers
  • Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
11-3012.00 Administrative Services Managers Bright Outlook
  • Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
43-5031.00 Public Safety Telecommunicators Bright Outlook
  • Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
43-4021.00 Correspondence Clerks
  • Confer with company personnel regarding feasibility of complying with writers' requests.
43-9061.00 Office Clerks, General Bright Outlook
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
43-3071.00 Tellers
  • Resolve problems or discrepancies concerning customers' accounts.
43-3021.00 Billing and Posting Clerks
  • Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.
49-9012.00 Control and Valve Installers and Repairers, Except Mechanical Door
  • Report hazardous field situations and damaged or missing meters.
43-5071.00 Shipping, Receiving, and Inventory Clerks
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
49-2091.00 Avionics Technicians
  • Coordinate work with that of engineers, technicians, and other aircraft maintenance personnel.
43-4141.00 New Accounts Clerks
  • Investigate and correct errors upon customers' request, according to customer and bank records.
15-2099.01 Bioinformatics Technicians Bright Outlook
  • Confer with researchers, clinicians, or information technology staff to determine data needs and programming requirements and to provide assistance with database-related research activities.