- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 4 | 2 | 43-9071.00 | Office Machine Operators, Except Computer |
| 3 | 3 | 2 | 43-4071.00 | File Clerks |
| 3 | 3 | 2 | 43-9022.00 | Word Processors and Typists |
| 3 | 3 | 2 | 43-9051.00 | Mail Clerks and Mail Machine Operators, Except Postal Service |
| 3 | 3 | 2 | 43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 
|
| 2 | 2 | 3 | 43-9031.00 | Desktop Publishers |
| 2 | 2 | 3 | 43-3021.00 | Billing and Posting Clerks |
| 2 | 2 | 3 | 43-3031.00 | Bookkeeping, Accounting, and Auditing Clerks
|
| 1 | 1 | 2 | 43-9021.00 | Data Entry Keyers |
| 1 | 1 | 3 | 43-6012.00 | Legal Secretaries and Administrative Assistants |
| 1 | 1 | 3 | 43-4141.00 | New Accounts Clerks |
| 1 | 1 | 2 | 43-5021.00 | Couriers and Messengers |
| 1 | 1 | 2 | 43-5053.00 | Postal Service Mail Sorters, Processors, and Processing Machine Operators |
| 1 | 1 | 4 | 25-3031.00 | Substitute Teachers, Short-Term |
| 1 | 1 | 2 | 43-4171.00 | Receptionists and Information Clerks
|
| 1 | 1 | 2 | 51-7011.00 | Cabinetmakers and Bench Carpenters |
| 1 | 1 | 2 | 43-9061.00 | Office Clerks, General
|
| 1 | 1 | 2 | 43-5111.00 | Weighers, Measurers, Checkers, and Samplers, Recordkeeping |
| 1 | 1 | 2 | 43-4121.00 | Library Assistants, Clerical |
- Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
- Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
- Load machines with materials such as blank paper or film.
- Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
- Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
- Deliver completed work.
- Sort, assemble, and proof completed work.
- Complete records of production, including work volumes and outputs, materials used, and any backlogs.
- Compute prices for services and receive payment, or provide supervisors with billing information.
- Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
- Monitor machine operation, and make adjustments as necessary to ensure proper operation.
- Clean machines, perform minor repairs, and report major repair needs.
- File and store completed documents.
- Maintain stock of supplies, and requisition any needed items.
- Prepare and process papers for use in scanning, microfilming, and microfiche.
- Clean and file master copies or plates.
- Cut copies apart and write identifying information, such as page numbers or titles, on copies.
- Move heat units and clamping frames over screen beds to form Braille impressions on pages, raising frames to release individual copies.
- Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
- Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
- Load machines with materials such as blank paper or film.
- Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
- Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
- Operate mechanized files that rotate to bring needed records to a particular location.
- Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.
- Scan or read incoming materials to determine how and where they should be classified or filed.
- Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval.
- Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
- Answer questions about records or files.
- Keep records of materials filed or removed, using logbooks or computers and generate computerized reports.
- Add new material to file records or create new records as necessary.
- Gather materials to be filed from departments or employees.
- Find, retrieve, and make copies of information from files in response to requests and deliver information to authorized users.
- Track materials removed from files to ensure that borrowed files are returned.
- Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
- Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
- Perform periodic inspections of materials or files to ensure correct placement, legibility, or proper condition.
- Modify or improve filing systems or implement new filing systems.
- Design forms related to filing systems.
- Complete general financial activities, such as processing accounts payable, reviewing invoices, collecting cash payments, or issuing receipts.
- Assign and record or stamp identification numbers or codes to index materials for filing.
- Perform general office activities, such as typing, answering telephones, operating office machines, processing mail, or securing confidential materials.
- Operate mechanized files that rotate to bring needed records to a particular location.
- Retrieve documents stored in microfilm or microfiche and place them in viewers for reading.
- Print and make copies of work.
- Transmit work electronically to other locations.
- Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.
- Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.
- Check completed work for spelling, grammar, punctuation, and format.
- File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents.
- Address envelopes or prepare envelope labels, using typewriter or computer.
- Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.
- Gather, register, and arrange the material to be typed, following instructions.
- Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.
- Keep records of work performed.
- Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.
- Search for specific sets of stored, typed characters to make changes.
- Collate pages of reports and other documents.
- Reformat documents, moving paragraphs or columns.
- Adjust settings for format, page layout, line spacing, and other style requirements.
- Use data entry devices, such as optical scanners, to input data into computers for revision or editing.
- Manage schedules and set dates, times, and locations for meetings and appointments.
- Work with technical material, preparing statistical reports, planning and typing statistical tables, and combining and rearranging material from different sources.
- Transcribe stenotyped notes of court proceedings.
- Print and make copies of work.
- Transmit work electronically to other locations.
- Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.
- Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
- Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
- Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
- Wrap packages or bundles by hand, or by using tying machines.
- Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
- Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
- Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
- Affix postage to packages or letters by hand, or stamp materials, using postage meters.
- Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
- Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
- Seal or open envelopes, by hand or by using machines.
- Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
- Inspect mail machine output for defects and determine how to eliminate causes of any defects.
- Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.
- Release packages or letters to customers upon presentation of written notices or other identification.
- Answer inquiries regarding shipping or mailing policies.
- Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
- Contact delivery or courier services to arrange delivery of letters and parcels.
- Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.
- Clear jams in sortation equipment.
- Mail merchandise samples or promotional literature in response to requests.
- Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.
- Read production orders to determine types and sizes of items scheduled for printing and mailing.
- Sell mail products, and accept payment for products and mailing charges.
- Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.
- Stamp dates and times of receipt of incoming mail.
- Add ink, fill paste reservoirs, and change machine ribbons when necessary.
- Use equipment, such as forklifts and automated "trains," to move containers of mail.
- Fold letters or circulars and insert them in envelopes.
- Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
- Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
- Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Make copies of correspondence or other printed material.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Conduct searches to find needed information, using such sources as the Internet.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Order and dispense supplies.
- Prepare conference or event materials, such as flyers or invitations.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Provide services to customers, such as order placement or account information.
- Prepare and mail checks.
- Arrange conference, meeting, or travel reservations for office personnel.
- Supervise other clerical staff and provide training and orientation to new staff.
- Manage projects or contribute to committee or team work.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Mail newsletters, promotional material, or other information.
- Take dictation in shorthand or by machine and transcribe information.
- Develop or maintain internal or external company Web sites.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Make copies of correspondence or other printed material.
- Import text and art elements, such as electronic clip art or electronic files from photographs that have been scanned or produced with a digital camera, using computer software.
- Load floppy disks or tapes containing information into system.
- Operate desktop publishing software and equipment to design, lay out, and produce camera-ready copy.
- Position text and art elements from a variety of databases in a visually appealing way to design print or web pages, using knowledge of type styles and size and layout patterns.
- Check preliminary and final proofs for errors and make necessary corrections.
- View monitors for visual representation of work in progress and for instructions and feedback throughout process, making modifications as necessary.
- Enter text into computer keyboard and select the size and style of type, column width, and appropriate spacing for printed materials.
- Prepare sample layouts for approval, using computer software.
- Study layout or other design instructions to determine work to be done and sequence of operations.
- Select number of colors and determine color separations.
- Convert various types of files for printing or for the Internet, using computer software.
- Enter digitized data into electronic prepress system computer memory, using scanner, camera, keyboard, or mouse.
- Edit graphics and photos, using pixel or bitmap editing, airbrushing, masking, or image retouching.
- Enter data, such as coordinates of images and color specifications, into system to retouch and make color corrections.
- Transmit, deliver, or mail publication master to printer for production into film and plates.
- Collaborate with graphic artists, editors and writers to produce master copies according to design specifications.
- Store copies of publications on paper, magnetic tape, film, or diskette.
- Create special effects such as vignettes, mosaics, and image combining, and add elements such as sound and animation to electronic publications.
- Import text and art elements, such as electronic clip art or electronic files from photographs that have been scanned or produced with a digital camera, using computer software.
- Load floppy disks or tapes containing information into system.
- Operate typing, adding, calculating, or billing machines.
- Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
- Verify accuracy of billing data and revise any errors.
- Resolve discrepancies in accounting records.
- Prepare itemized statements, bills, or invoices and record amounts due for items purchased or services rendered.
- Post stop-payment notices to prevent payment of protested checks.
- Verify signatures and required information on checks.
- Keep records of invoices and support documents.
- Perform bookkeeping work, including posting data or keeping other records concerning costs of goods or services or the shipment of goods.
- Contact customers to obtain or relay account information.
- Route statements for mailing or over-the-counter delivery to customers.
- Monitor equipment to ensure proper operation.
- Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.
- Review documents, such as purchase orders, sales tickets, charge slips, or hospital records, to compute fees or charges due.
- Track accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services, such as legal or accounting services.
- Weigh envelopes containing statements to determine correct postage and affix postage, using stamps or metering equipment.
- Consult sources, such as rate books, manuals, or insurance company representatives, to determine specific charges or information such as rules, regulations, or government tax and tariff information.
- Compare previously prepared bank statements with canceled checks and reconcile discrepancies.
- Take orders for imprinted checks.
- Encode and cancel checks, using bank machines.
- Compute credit terms, discounts, shipment charges, or rates for goods or services to complete billing documents.
- Update manuals when rates, rules, or regulations are amended.
- Estimate market value of products or services.
- Review compiled data on operating costs and revenues to set rates.
- Match statements with batches of canceled checks by account numbers.
- Answer inquiries regarding rates, routing, or procedures.
- Compile reports of cost factors, such as labor, production, storage, and equipment.
- Create billing documents, shipping labels, credit memorandums, or credit forms.
- Perform general administrative tasks, such as answering telephones, scheduling appointments, and ordering supplies or equipment.
- Return checks to customers or retrieve checks returned to customers in error, adjusting accounts and answering inquiries about errors as necessary.
- Operate typing, adding, calculating, or billing machines.
- Load machines with statements, cancelled checks, or envelopes to prepare statements for distribution to customers or stuff envelopes by hand.
- Operate computers programmed with accounting software to record, store, and analyze information.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Comply with federal, state, and company policies, procedures, and regulations.
- Receive, record, and bank cash, checks, and vouchers.
- Code documents according to company procedures.
- Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
- Reconcile or note and report discrepancies found in records.
- Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
- Access computerized financial information to answer general questions as well as those related to specific accounts.
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
- Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
- Match order forms with invoices, and record the necessary information.
- Perform personal bookkeeping services.
- Prepare and process payroll information.
- Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
- Compute deductions for income and social security taxes.
- Calculate and prepare checks for utilities, taxes, and other payments.
- Monitor status of loans and accounts to ensure that payments are up to date.
- Reconcile records of bank transactions.
- Compile budget data and documents, based on estimated revenues and expenses and previous budgets.
- Compare computer printouts to manually maintained journals to determine if they match.
- Transfer details from separate journals to general ledgers or data processing sheets.
- Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents.
- Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
- Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists.
- Prepare purchase orders and expense reports.
- Prepare trial balances of books.
- Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
- Maintain inventory records.
- Operate computers programmed with accounting software to record, store, and analyze information.
- Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
- Load machines with required input or output media, such as paper, cards, disks, tape, or Braille media.
- Locate and correct data entry errors, or report them to supervisors.
- Compile, sort, and verify the accuracy of data before it is entered.
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Store completed documents in appropriate locations.
- Select materials needed to complete work assignments.
- Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
- Maintain logs of activities and completed work.
- Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.
- Load machines with required input or output media, such as paper, cards, disks, tape, or Braille media.
- Make photocopies of correspondence, documents, and other printed matter.
- Prepare, proofread, or process legal documents, such as summonses, subpoenas, complaints, appeals, motions, or pretrial agreements.
- Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
- Receive and place telephone calls.
- Schedule and make appointments.
- Organize and maintain law libraries, documents, and case files.
- Assist attorneys in collecting information such as employment, medical, and other records.
- Draft and type office memos.
- Complete various forms, such as accident reports, trial and courtroom requests, and applications for clients.
- Prepare and distribute invoices to bill clients or pay account expenses.
- Submit articles and information from searches to attorneys for review and approval for use.
- Make travel arrangements for attorneys.
- Review legal publications and perform database searches to identify laws and court decisions relevant to pending cases.
- Attend legal meetings, such as client interviews, hearings, or depositions, and take notes.
- Make photocopies of correspondence, documents, and other printed matter.
- Duplicate records for distribution to branch offices.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Refer customers to appropriate bank personnel to meet their financial needs.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Execute wire transfers of funds.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Process loan applications.
- Obtain credit records from reporting agencies.
- Schedule repairs for locks on safe-deposit boxes.
- Perform foreign currency transactions and sell traveler's checks.
- Perform teller duties as required.
- Duplicate records for distribution to branch offices.
- Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
- Deliver and pick up medical records, lab specimens, and medications to and from hospitals and other medical facilities.
- Obtain signatures and payments, or arrange for recipients to make payments.
- Record information, such as items received and delivered and recipients' responses to messages.
- Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.
- Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods.
- Walk, ride bicycles, drive vehicles, or use public conveyances to reach destinations to deliver messages or materials.
- Sort items to be delivered according to the delivery route.
- Deliver messages and items, such as newspapers, documents, and packages, between establishment departments and to other establishments and private homes.
- Unload and sort items collected along delivery routes.
- Plan and follow the most efficient routes for delivering goods.
- Check with home offices after completed deliveries to confirm deliveries and collections and to receive instructions for other deliveries.
- Perform routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
- Collect, seal, and stamp outgoing mail, using postage meters and envelope sealers.
- Use telephone to deliver verbal messages.
- Unload goods from large trucks, and load them onto smaller delivery vehicles.
- Open, sort, and distribute incoming mail.
- Perform general office or clerical work, such as filing materials, operating duplicating machines, or running errands.
- Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
- Clear jams in sorting equipment.
- Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.
- Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.
- Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.
- Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.
- Move containers of mail, using equipment, such as forklifts and automated "trains".
- Open and label mail containers.
- Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.
- Distribute incoming mail into the correct boxes or pigeonholes.
- Rewrap soiled or broken parcels.
- Train new workers.
- Dump sacks of mail onto conveyors for culling and sorting.
- Search directories to find correct addresses for redirected mail.
- Weigh articles to determine required postage.
- Cancel letter or parcel post stamps by hand.
- Accept and check containers of mail from large volume mailers, couriers, and contractors.
- Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.
- Operate equipment such as computers or audio-visual aids to supplement presentations.
- Answer students' questions.
- Assist students with boarding or exiting school buses.
- Attend professional meetings, educational conferences, or teacher training workshops to improve professional competence.
- Counsel students with adjustment or academic problems.
- Distribute or collect tests or homework assignments.
- Distribute teaching materials, such as textbooks, workbooks, papers, and pencils, to students.
- Enforce school and class rules to maintain order in the classroom.
- Follow lesson plans designed by absent teachers.
- Grade students' assignments and exams.
- Organize and supervise games or other recreational activities.
- Provide disabled students with assistive devices, supportive technology, or assistance accessing facilities, such as restrooms.
- Restock teaching materials or supplies.
- Supervise students during activities outside the classroom, such as recess, lunch, and field trips.
- Take class attendance and maintain attendance records.
- Teach a variety of subjects, such as English, mathematics, and social studies.
- Teach social skills to students, such as communication, conflict resolution, and etiquette.
- Tutor or assist students individually or in small groups.
- Operate equipment such as computers or audio-visual aids to supplement presentations.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Analyze data to determine answers to questions from customers or members of the public.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Keep a current record of staff members' whereabouts and availability.
- Schedule space or equipment for special programs and prepare lists of participants.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Design furniture, using computer-aided drawing programs.
- Verify dimensions or check the quality or fit of pieces to ensure adherence to specifications.
- Produce or assemble components of articles, such as store fixtures, office equipment, cabinets, or high-grade furniture.
- Measure and mark dimensions of parts on paper or lumber stock prior to cutting, following blueprints, to ensure a tight fit and quality product.
- Set up or operate machines, including power saws, jointers, mortisers, tenoners, molders, or shapers, to cut, mold, or shape woodstock or wood substitutes.
- Establish the specifications of articles to be constructed or repaired, or plan the methods or operations for shaping or assembling parts, based on blueprints, drawings, diagrams, or oral or written instructions.
- Attach parts or subassemblies together to form completed units, using glue, dowels, nails, screws, or clamps.
- Reinforce joints with nails or other fasteners to prepare articles for finishing.
- Install hardware, such as hinges, handles, catches, or drawer pulls, using hand tools.
- Trim, sand, or scrape surfaces or joints to prepare articles for finishing.
- Match materials for color, grain, or texture, giving attention to knots or other features of the wood.
- Cut timber to the right size, and shape and trim parts of joints to ensure a snug fit, using hand tools, such as planes, chisels, or wood files.
- Perform final touch-ups with sandpaper or steel wool.
- Bore holes for insertion of screws or dowels, by hand or using boring machines.
- Repair or alter wooden furniture, cabinetry, fixtures, paneling, or other pieces.
- Estimate the amounts, types, or costs of needed materials.
- Dip, brush, or spray assembled articles with protective or decorative finishes, such as stain, varnish, paint, or lacquer.
- Draw up detailed specifications and discuss projects with customers.
- Apply Masonite, formica, or vinyl surfacing materials.
- Program computers to operate machinery.
- Design furniture, using computer-aided drawing programs.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Review files, records, and other documents to obtain information to respond to requests.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compute, record, and proofread data and other information, such as records or reports.
- Complete work schedules, manage calendars, and arrange appointments.
- Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
- Inventory and order materials, supplies, and services.
- Deliver messages and run errands.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Complete and mail bills, contracts, policies, invoices, or checks.
- Process and prepare documents, such as business or government forms and expense reports.
- Monitor and direct the work of lower-level clerks.
- Prepare meeting agendas, attend meetings, and record and transcribe minutes.
- Train other staff members to perform work activities, such as using computer applications.
- Count, weigh, measure, or organize materials.
- Make travel arrangements for office personnel.
- Troubleshoot problems involving office equipment, such as computer hardware and software.
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Operate scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
- Document quantity, quality, type, weight, test result data, and value of materials or products to maintain shipping, receiving, and production records and files.
- Weigh or measure materials, equipment, or products to maintain relevant records, using volume meters, scales, rules, or calipers.
- Collect or prepare measurement, weight, or identification labels and attach them to products.
- Examine products or materials, parts, subassemblies, and packaging for damage, defects, or shortages, using specification sheets, gauges, and standards charts.
- Signal or instruct other workers to weigh, move, or check products.
- Collect product samples and prepare them for laboratory analysis or testing.
- Maintain, monitor, and clean work areas, such as recycling collection sites, drop boxes, counters and windows, and areas around scale houses.
- Compare product labels, tags, or tickets, shipping manifests, purchase orders, and bills of lading to verify accuracy of shipment contents, quality specifications, or weights.
- Remove from stock products or loads not meeting quality standards, and notify supervisors or appropriate departments of discrepancies or shortages.
- Inspect products and examination records to determine the number of defects per worker and the reasons for examiners' rejections.
- Store samples of finished products in labeled cartons and record their location.
- Maintain financial records, such as accounts of daily collections and billings, and records of receipts issued.
- Inspect incoming loads of waste to identify contents and to screen for the presence of specific regulated or hazardous wastes.
- Count or estimate quantities of materials, parts, or products received or shipped.
- Communicate with customers and vendors to exchange information regarding products, materials, and services.
- Compute product totals and charges for shipments.
- Fill orders for products and samples, following order tickets, and forward or mail items.
- Sort products or materials into predetermined sequences or groupings for display, packing, shipping, or storage.
- Transport materials, products, or samples to processing, shipping, or storage areas, manually or using conveyors, pumps, or hand trucks.
- Prepare measurement tables and conversion charts, using standard formulas.
- Unload or unpack incoming shipments.
- Operate scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
- Operate and maintain audio-visual equipment.
- Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
- Open and close library during specified hours and secure library equipment, such as computers and audio-visual equipment.
- Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
- Enter and update patrons' records on computers.
- Answer routine inquiries and refer patrons in need of professional assistance to librarians.
- Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-of-date items.
- Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.
- Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
- Inspect returned books for condition and due-date status and compute any applicable fines.
- Maintain records of items received, stored, issued, and returned and file catalog cards according to system used.
- Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
- Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
- Process new materials including books, audio-visual materials, and computer software.
- Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audio-visual and other materials.
- Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.
- Send out notices and accept fine payments for lost or overdue books.
- Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.
- Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
- Repair books using mending tape, paste, and brushes or prepare books to be sent to a bindery for repair.
- Take action to deal with disruptive or problem patrons.
- Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.
- Select substitute titles when requested materials are unavailable, following criteria such as age, education, and interests.
- Prepare library statistics reports.
- Deliver and retrieve items to and from departments by hand or using push carts.
- Assist in the preparation of book displays.
- Classify and catalog items according to content and purpose.
- Operate small branch libraries, under the direction of off-site librarian supervisors.
- Plan or participate in library events and programs, such as story time with children.
- Perform accounting and bookkeeping activities, such as invoicing, maintaining financial records, budgeting, and handling cash.
- Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons.
- Design or maintain library web site and online catalogues.
- Acquire books, pamphlets, periodicals, audio-visual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.
- Operate and maintain audio-visual equipment.
