Details Report for:
39-1022.00 - First-Line Supervisors of Personal Service Workers
Supervise and coordinate activities of personal service workers.
Sample of reported job titles: Adult Family Home Program Manager, Direct Care Supervisor, Resident Care Supervisor
Tasks | Technology Skills | Tools Used | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
Tasks Save Table (XLS/CSV)
![]() Importance |
Category | Task |
---|---|---|
89 ![]() ![]() |
Core | |
84 ![]() ![]() |
Core | |
83 ![]() ![]() |
Core | |
83 ![]() ![]() |
Core | |
83 ![]() ![]() |
Core | |
81 ![]() ![]() |
Core | |
79 ![]() ![]() |
Core | |
77 ![]() ![]() |
Core | |
76 ![]() ![]() |
Core | |
75 ![]() ![]() |
Core | |
72 ![]() ![]() |
Core | |
68 ![]() ![]() |
Core | |
72 ![]() ![]() |
Supplemental | |
Not available | Not available | |
Not available | Not available | |
Not available | Not available | |
Not available | Not available |
Technology Skills Save Table (XLS/CSV)
- Calendar and scheduling software — Work scheduling software
- Electronic mail software — Microsoft Outlook
- Internet browser software — Web browser software
- Inventory management software — Inventory management systems
- Office suite software — Microsoft Office
- Point of sale POS software
- Presentation software — Microsoft PowerPoint
- Spreadsheet software — Microsoft Excel
- Time accounting software — Timekeeping software
- Word processing software — Microsoft Word
Hot Technology — a technology requirement frequently included in employer job postings.
Tools Used Save Table (XLS/CSV)
- Automated external defibrillators AED or hard paddles — Automated external defibrillators AED
- Desktop computers
- Laser printers — Computer laser printers
- Notebook computers — Laptop computers
- Personal computers
- Photocopiers — Photocopying equipment
- Special purpose telephones — Multi-line telephone systems
Knowledge Save Table (XLS/CSV)
![]() Importance |
Knowledge |
|
---|---|---|
92 ![]() ![]() |
||
71 ![]() ![]() |
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71 ![]() ![]() |
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63 ![]() ![]() |
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62 ![]() ![]() |
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55 ![]() ![]() |
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53 ![]() ![]() |
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49 ![]() ![]() |
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47 ![]() ![]() |
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45 ![]() ![]() |
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44 ![]() ![]() |
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36 ![]() ![]() |
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36 ![]() ![]() |
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34 ![]() ![]() |
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32 ![]() ![]() |
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31 ![]() ![]() |
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30 ![]() ![]() |
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29 ![]() ![]() |
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27 ![]() ![]() |
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25 ![]() ![]() |
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24 ![]() ![]() |
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23 ![]() ![]() |
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16 ![]() ![]() |
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14 ![]() ![]() |
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14 ![]() ![]() |
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12 ![]() ![]() |
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11 ![]() ![]() |
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11 ![]() ![]() |
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10 ![]() ![]() |
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9 ![]() ![]() |
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9 ![]() ![]() |
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5 ![]() ![]() |
||
3 ![]() ![]() |
Skills Save Table (XLS/CSV)
![]() Importance |
Skill |
|
---|---|---|
72 ![]() ![]() |
||
72 ![]() ![]() |
||
69 ![]() ![]() |
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69 ![]() ![]() |
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69 ![]() ![]() |
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66 ![]() ![]() |
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66 ![]() ![]() |
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63 ![]() ![]() |
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63 ![]() ![]() |
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63 ![]() ![]() |
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60 ![]() ![]() |
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60 ![]() ![]() |
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60 ![]() ![]() |
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56 ![]() ![]() |
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53 ![]() ![]() |
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53 ![]() ![]() |
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50 ![]() ![]() |
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50 ![]() ![]() |
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50 ![]() ![]() |
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50 ![]() ![]() |
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44 ![]() ![]() |
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35 ![]() ![]() |
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31 ![]() ![]() |
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28 ![]() ![]() |
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25 ![]() ![]() |
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22 ![]() ![]() |
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19 ![]() ![]() |
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16 ![]() ![]() |
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13 ![]() ![]() |
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13 ![]() ![]() |
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10 ![]() ![]() |
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0 ![]() |
||
0 ![]() |
||
0 ![]() |
||
0 ![]() |
Abilities Save Table (XLS/CSV)
Work Activities Save Table (XLS/CSV)
![]() Importance |
Work Activity |
|
---|---|---|
89 ![]() ![]() |
||
87 ![]() ![]() |
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87 ![]() ![]() |
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83 ![]() ![]() |
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78 ![]() ![]() |
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77 ![]() ![]() |
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75 ![]() ![]() |
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71 ![]() ![]() |
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67 ![]() ![]() |
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67 ![]() ![]() |
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65 ![]() ![]() |
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65 ![]() ![]() |
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65 ![]() ![]() |
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64 ![]() ![]() |
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64 ![]() ![]() |
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64 ![]() ![]() |
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62 ![]() ![]() |
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62 ![]() ![]() |
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61 ![]() ![]() |
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60 ![]() ![]() |
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58 ![]() ![]() |
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57 ![]() ![]() |
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57 ![]() ![]() |
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57 ![]() ![]() |
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57 ![]() ![]() |
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56 ![]() ![]() |
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56 ![]() ![]() |
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56 ![]() ![]() |
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54 ![]() ![]() |
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47 ![]() ![]() |
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42 ![]() ![]() |
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41 ![]() ![]() |
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41 ![]() ![]() |
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39 ![]() ![]() |
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37 ![]() ![]() |
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37 ![]() ![]() |
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31 ![]() ![]() |
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29 ![]() ![]() |
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28 ![]() ![]() |
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28 ![]() ![]() |
||
12 ![]() ![]() |
Detailed Work Activities Save Table (XLS/CSV)
- Assign duties or work schedules to employees.
- Evaluate employee performance.
- Explain regulations, policies, or procedures.
- Resolve customer complaints or problems.
- Perform human resources activities.
- Train service staff.
- Inspect equipment to ensure proper functioning.
- Inspect facilities.
- Maintain knowledge of business operations.
- Order materials, supplies, or equipment.
- Maintain professional knowledge or certifications.
- Promote products, services, or programs.
- Investigate work related complaints to determine corrective actions.
- Prepare employee work schedules.
- Report information to managers or other personnel.
- Supervise service workers.
Find occupations related to multiple detailed work activities
Work Context Save Table (XLS/CSV)
Job Zone Save Table (XLS/CSV)
Title | Job Zone Three: Medium Preparation Needed |
Education | Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree. |
Related Experience | Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job. |
Job Training | Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations. |
Job Zone Examples | These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants. |
SVP Range | (6.0 to < 7.0) |
Education
Interests Save Table (XLS/CSV)
![]() Occupational Interest |
Interest |
|
---|---|---|
100 ![]() ![]() |
||
67 ![]() ![]() |
||
61 ![]() ![]() |
||
22 ![]() ![]() |
||
22 ![]() ![]() |
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. ![]() |
|
0 ![]() |
Work Styles Save Table (XLS/CSV)
![]() Importance |
Work Style |
|
---|---|---|
94 ![]() ![]() |
||
93 ![]() ![]() |
||
92 ![]() ![]() |
||
91 ![]() ![]() |
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90 ![]() ![]() |
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89 ![]() ![]() |
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86 ![]() ![]() |
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84 ![]() ![]() |
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84 ![]() ![]() |
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82 ![]() ![]() |
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81 ![]() ![]() |
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80 ![]() ![]() |
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79 ![]() ![]() |
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77 ![]() ![]() |
||
75 ![]() ![]() |
||
69 ![]() ![]() |
Related Occupations Save Table (XLS/CSV)
11-1021.00 | General and Operations Managers ![]() |
11-9051.00 | Food Service Managers |
11-9071.00 | Gambling Managers ![]() |
21-1093.00 | Social and Human Service Assistants ![]() |
29-1125.00 | Recreational Therapists ![]() |
39-4031.00 | Morticians, Undertakers, and Funeral Arrangers |
39-9032.00 | Recreation Workers ![]() |
39-9041.00 | Residential Advisors ![]() |
43-1011.00 | First-Line Supervisors of Office and Administrative Support Workers ![]() |
53-1042.00 | First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand ![]() |
Wages & Employment Trends
Median wage data for First-Line Supervisors of Personal Service and Entertainment and Recreation Workers, Except Gambling Services.
Employment data for First-Line Supervisors of Personal Service and Entertainment and Recreation Workers, Except Gambling Services.
Industry data for First-Line Supervisors of Personal Service and Entertainment and Recreation Workers, Except Gambling Services.
Median wages (2019) | $19.14 hourly, $39,800 annual |
State wages | |
Local wages | |
Employment (2019) | 313,100 employees |
Projected growth (2019-2029) | ![]() |
Projected job openings (2019-2029) | 31,800 |
State trends | |
Top industries (2019) | Health Care and Social Assistance (26% employed in this sector)
|
Source: Bureau of Labor Statistics 2019 wage data
and 2019-2029 employment projections
.
"Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.