Details Report for:
43-3031.00 - Bookkeeping, Accounting, and Auditing Clerks

Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Sample of reported job titles: Account Clerk, Accounting Assistant, Accounting Associate, Accounting Clerk, Accounting Specialist, Accounting Technician, Accounts Payable Clerk, Accounts Payable Specialist, Accounts Payables Clerk, Accounts Receivable Clerk

View report: Summary Details Custom

Tasks Save Table (XLS/CSV)

Importance	Category	Task
94	Core	Operate computers programmed with accounting software to record, store, and analyze information.
92	Core	Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
89	Core	Comply with federal, state, and company policies, procedures, and regulations.
87	Core	Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
87	Core	Receive, record, and bank cash, checks, and vouchers.
83	Core	Code documents according to company procedures.
83	Core	Perform financial calculations, such as amounts due, interest charges, balances, discounts, equity, and principal.
82	Core	Reconcile or note and report discrepancies found in records.
81	Core	Perform general office duties, such as filing, answering telephones, and handling routine correspondence.
80	Core	Access computerized financial information to answer general questions as well as those related to specific accounts.
79	Core	Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
79	Core	Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
78	Core	Match order forms with invoices, and record the necessary information.
95	Supplemental	Perform personal bookkeeping services.
93	Supplemental	Prepare and process payroll information.
90	Supplemental	Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
89	Supplemental	Compute deductions for income and social security taxes.
86	Supplemental	Calculate and prepare checks for utilities, taxes, and other payments.
85	Supplemental	Monitor status of loans and accounts to ensure that payments are up to date.
85	Supplemental	Reconcile records of bank transactions.
83	Supplemental	Compile budget data and documents, based on estimated revenues and expenses and previous budgets.
81	Supplemental	Compare computer printouts to manually maintained journals to determine if they match.
80	Supplemental	Transfer details from separate journals to general ledgers or data processing sheets.
79	Supplemental	Complete and submit tax forms and returns, workers' compensation forms, pension contribution forms, and other government documents.
79	Supplemental	Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
79	Supplemental	Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists.
78	Supplemental	Prepare purchase orders and expense reports.
77	Supplemental	Prepare trial balances of books.
74	Supplemental	Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
64	Supplemental	Maintain inventory records.

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Technology Skills Save Table (XLS/CSV)

Accounting software — Fund accounting software; Intuit QuickBooks ; Sage 50 Accounting; Tax software (see all 35 examples)
Business intelligence and data analysis software — IBM Cognos Impromptu
Compliance software — Corporate Responsibility System Technologies Limited CRSTL Compliance Positioning System; Financial compliance software; FLS eDP.Payrolltax; Intrax ProcedureNet (see all 7 examples)
Customer relationship management CRM software — Blackbaud The Raiser's Edge; Sage ACT!
Data base reporting software — SAP Crystal Reports
Data base user interface and query software — Data entry software ; Microsoft Access ; Oracle software ; Yardi (see all 6 examples)
Desktop communications software — Skype
Desktop publishing software — Microsoft Publisher
Document management software — Adobe Systems Adobe Acrobat ; Document management system software; Dropbox; OmniRIM Records Management Suite (see all 6 examples)
Electronic mail software — IBM Notes ; Microsoft Exchange ; Microsoft Outlook
Enterprise application integration software — SAP BusinessObjects Data Integrator
Enterprise resource planning ERP software — Microsoft Dynamics GP ; NetSuite ERP ; Oracle Hyperion ; Oracle JD Edwards EnterpriseOne (see all 16 examples)
Financial analysis software — Delphi Technology; Oracle E-Business Suite Financials; RSM McGladrey Advanced Practice Solutions Paperless Audit; RSM McGladrey Auditor Assistant (see all 10 examples)
Human resources software — ADP Workforce Now ; Human resource management software HRMS
Information retrieval or search software — LexisNexis
Internet browser software — Microsoft Internet Explorer
Medical software — Epic Systems ; Healthcare common procedure coding system HCPCS ; Medical condition coding software ; MEDITECH software (see all 5 examples)
Office suite software — Google Drive ; Microsoft Office
Operating system software — Microsoft Windows
Presentation software — Microsoft PowerPoint
Project management software — HCSS HeavyBid; HCSS HeavyJob; Microsoft Project ; Microsoft SharePoint
Spreadsheet software — Microsoft Excel
Time accounting software — ADP Pay eXpert; HMS; Payroll software
Transaction server software — Customer information control system CICS; Tumbleweed SecureTransport
Video conferencing software — FaceTime
Word processing software — Google Docs ; Microsoft Word

Hot Technology — a technology requirement frequently included in employer job postings.

Tools Used Save Table (XLS/CSV)

Desktop calculator — 10-key calculators
Desktop computers
Ledger paper — Ledger sheets
Notebook computers
Receipts or receipt books — Receipt books
Scanners — Image scanners
Scientific calculator — Financial calculators

Knowledge Save Table (XLS/CSV)

Importance		Knowledge
80		Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
72		Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
71		Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
59		Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
59		English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
54		Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
47		Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
42		Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
29		Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
26		Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
25		Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
21		Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
20		Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
19		Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
18		Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
17		Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
14		Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
12		Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
10		Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
7		Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
6		Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
5		Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
5		Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
4		Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
4		Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
3		Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
3		Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
3		Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
3		Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
3		Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
0		Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
0		Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
0		History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Skills Save Table (XLS/CSV)

Importance		Skill
60		Mathematics — Using mathematics to solve problems.
56		Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
56		Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
56		Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
53		Speaking — Talking to others to convey information effectively.
53		Writing — Communicating effectively in writing as appropriate for the needs of the audience.
50		Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
50		Time Management — Managing one's own time and the time of others.
47		Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
47		Coordination — Adjusting actions in relation to others' actions.
47		Service Orientation — Actively looking for ways to help people.
44		Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
44		Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
44		Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
31		Negotiation — Bringing others together and trying to reconcile differences.
31		Persuasion — Persuading others to change their minds or behavior.
28		Instructing — Teaching others how to do something.
28		Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
28		Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
28		Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
25		Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
25		Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
19		Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
16		Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
10		Operations Analysis — Analyzing needs and product requirements to create a design.
10		Programming — Writing computer programs for various purposes.
3		Operation and Control — Controlling operations of equipment or systems.
3		Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
3		Science — Using scientific rules and methods to solve problems.
3		Technology Design — Generating or adapting equipment and technology to serve user needs.
0		Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
0		Equipment Selection — Determining the kind of tools and equipment needed to do a job.
0		Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0		Repairing — Repairing machines or systems using the needed tools.
0		Troubleshooting — Determining causes of operating errors and deciding what to do about it.

Abilities Save Table (XLS/CSV)

Importance		Ability
75		Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
72		Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
72		Near Vision — The ability to see details at close range (within a few feet of the observer).
72		Written Comprehension — The ability to read and understand information and ideas presented in writing.
66		Written Expression — The ability to communicate information and ideas in writing so others will understand.
63		Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
63		Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
63		Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
53		Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
53		Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
53		Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53		Speech Recognition — The ability to identify and understand the speech of another person.
50		Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
50		Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
50		Speech Clarity — The ability to speak clearly so others can understand you.
47		Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
44		Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
41		Far Vision — The ability to see details at a distance.
38		Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
35		Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
31		Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28		Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
25		Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
25		Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
25		Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
25		Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
25		Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
22		Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
22		Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
19		Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
19		Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
19		Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
16		Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
10		Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
0		Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
0		Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
0		Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
0		Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
0		Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
0		Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
0		Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
0		Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
0		Night Vision — The ability to see under low light conditions.
0		Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0		Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
0		Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
0		Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
0		Sound Localization — The ability to tell the direction from which a sound originated.
0		Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
0		Speed of Limb Movement — The ability to quickly move the arms and legs.
0		Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
0		Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Work Activities Save Table (XLS/CSV)

Importance		Work Activity
87		Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
82		Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
76		Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
74		Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
71		Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
68		Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
68		Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
68		Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
67		Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
64		Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
62		Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
61		Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
59		Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
58		Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
53		Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
52		Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
50		Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
44		Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
43		Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
41		Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
39		Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
39		Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
37		Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
37		Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
36		Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
35		Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
35		Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
31		Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
30		Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
29		Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
28		Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
23		Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
22		Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
20		Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
17		Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
16		Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
15		Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
7		Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
4		Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
3		Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
2		Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Detailed Work Activities Save Table (XLS/CSV)

Maintain financial or account records.
Operate computers or computerized equipment.
Execute sales or other financial transactions.
Verify accuracy of financial or transactional data.
Compile data or documentation.
Prepare cash for deposit or disbursement.
Calculate financial data.
Collect deposits, payments or fees.
Operate office equipment.
Reconcile records of sales or other financial transactions.
Monitor financial information.
Code data or other information.
Answer telephones to direct calls or provide information.
File documents or records.
Search files, databases or reference materials to obtain needed information.
Prepare documentation for contracts, transactions, or regulatory compliance.
Calculate costs of goods or services.
Maintain inventory records.

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Work Context Save Table (XLS/CSV)

Work Context

Percentage of Top Responses

Electronic Mail — How often do you use electronic mail in this job?

See more occupations related to this work context.


94	Every day

Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?


95	Every day

Telephone — How often do you have telephone conversations in this job?


86	Every day
11	Once a week or more but not every day

Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?


81	Extremely important

Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?


68	Extremely important
29	Very important

Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?


67	Every day
27	Once a week or more but not every day

Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?


66	Constant contact with others
24	Contact with others most of the time

Spend Time Sitting — How much does this job require sitting?


64	Continually or almost continually
27	More than half the time

Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?


64	Continually or almost continually
12	More than half the time
12	Less than half the time

Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?


60	Every day
21	Once a year or more but not every month

Work With Work Group or Team — How important is it to work with others in a group or team in this job?


43	Extremely important
26	Very important
11	Important
18	Fairly important

Time Pressure — How often does this job require the worker to meet strict deadlines?


31	Every day
43	Once a week or more but not every day
18	Once a year or more but not every month

Letters and Memos — How often does the job require written letters and memos?


46	Every day
17	Once a week or more but not every day
12	Once a month or more but not every week
20	Once a year or more but not every month

Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?


35	A lot of freedom
34	Some freedom
22	Very little freedom

Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?


27	A lot of freedom
33	Some freedom
34	Limited freedom

Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?


42	Very important results
20	Important results
27	Minor results

Deal With External Customers — How important is it to work with external customers or the public in this job?


38	Extremely important
25	Very important
21	Fairly important

Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?


28	Extremely important
15	Very important
34	Important
12	Not important at all

Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?


30	Every day
15	Once a week or more but not every day
23	Once a month or more but not every week
22	Never

Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?


19	Every day
15	Once a week or more but not every day
31	Once a month or more but not every week
16	Once a year or more but not every month
19	Never

Duration of Typical Work Week — Number of hours typically worked in one week.


15	More than 40 hours
68	40 hours
17	Less than 40 hours

Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?


15	Very high responsibility
23	High responsibility
19	Moderate responsibility
31	Limited responsibility
12	No responsibility

Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?


34	Continually or almost continually
20	More than half the time
46	Never

Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?


11	Highly competitive
55	Moderately competitive
21	Slightly competitive

Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?


11	Moderately close (at arm's length)
55	Slightly close (e.g., shared office)
33	I work with others but not closely (e.g., private office)

Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?


19	Every day
26	Once a month or more but not every week
41	Once a year or more but not every month
14	Never

Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?


26	Serious
21	Fairly serious
32	Not serious at all

Degree of Automation — How automated is the job?


21	Highly automated
27	Moderately automated
17	Slightly automated
35	Not at all automated

Spend Time Standing — How much does this job require standing?


79	Less than half the time
13	Never

Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?


32	Moderate responsibility
25	Limited responsibility
38	No responsibility

Spend Time Walking and Running — How much does this job require walking and running?


81	Less than half the time
14	Never

Public Speaking — How often do you have to perform public speaking in this job?


17	Once a month or more but not every week
38	Once a year or more but not every month
41	Never

Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?


13	Every day
86	Never

Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?


76	Never

In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?


23	Once a year or more but not every month
65	Never

Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?


32	Less than half the time
59	Never

Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?


26	Once a year or more but not every month
65	Never

Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?


14	Once a week or more but not every day
85	Never

Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?


29	Once a year or more but not every month
66	Never

Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?


22	Once a year or more but not every month
72	Never

Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)


85	Not important at all

Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?


21	Less than half the time
79	Never

Exposed to Disease or Infections — How often does this job require exposure to disease/infections?


87	Never

Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?


11	Once a year or more but not every month
89	Never

Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?


97	Never

Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?


95	Never

Exposed to High Places — How often does this job require exposure to high places?


98	Never

Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?


98	Never

Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?


98	Never

Work Schedules — How regular are the work schedules for this job?


100	Regular (established routine, set schedule)

Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?


100	Never

Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?


99	Never

Exposed to Radiation — How often does this job require exposure to radiation?


100	Never

Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?


100	Never

In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?


100	Never

Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?


100	Never

Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?


100	Never

Job Zone Save Table (XLS/CSV)

Title	Job Zone Three: Medium Preparation Needed
Education	Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience	Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training	Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples	These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include hydroelectric production managers, travel guides, electricians, agricultural technicians, barbers, court reporters, and medical assistants.
SVP Range	(6.0 to < 7.0)

Education

Percentage of Respondents	Education Level Required
41	High school diploma or equivalent
21	Post-secondary certificate
12	Bachelor's degree

Credentials

Interests Save Table (XLS/CSV)

Occupational Interest		Interest
100		Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
45		Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
22		Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
22		Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
11		Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
0		Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

Work Styles Save Table (XLS/CSV)

Importance		Work Style
93		Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
88		Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
85		Integrity — Job requires being honest and ethical.
84		Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
77		Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
77		Initiative — Job requires a willingness to take on responsibilities and challenges.
73		Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
73		Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
73		Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
71		Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
71		Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
71		Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
67		Persistence — Job requires persistence in the face of obstacles.
63		Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
61		Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
59		Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Work Values Save Table (XLS/CSV)

Extent		Work Value
67		Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
61		Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
45		Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
45		Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
45		Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
33		Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

Related Occupations Save Table (XLS/CSV)

13-2082.00	Tax Preparers
43-3021.00	Billing and Posting Clerks
43-3051.00	Payroll and Timekeeping Clerks
43-3061.00	Procurement Clerks
43-4011.00	Brokerage Clerks
43-4031.00	Court, Municipal, and License Clerks Bright Outlook
43-4071.00	File Clerks
43-4161.00	Human Resources Assistants, Except Payroll and Timekeeping
43-6011.00	Executive Secretaries and Executive Administrative Assistants
43-6012.00	Legal Secretaries and Administrative Assistants

Wages & Employment Trends

Median wages (2019)	$19.82 hourly, $41,230 annual
State wages
Local wages	ZIP Code:

Employment (2019)	1,673,600 employees
Projected growth (2019-2029)	Decline (-1% or lower)
Projected job openings (2019-2029)	162,100
State trends

Top industries (2019)	Professional, Scientific, and Technical Services (13% employed in this sector) (see all industries)

Source: Bureau of Labor Statistics 2019 wage data and 2019-2029 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2019-2029). "Projected job openings" represent openings due to growth and replacement.

Job Openings on the Web

Sources of Additional Information

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