Maids and Housekeeping Cleaners

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Sample of reported job titles: Chambermaid, Cleaner, Cottage Attendant, Environmental Services Aide, Environmental Services Worker, Guest Room Attendant (GRA), Housekeeper, Housekeeping Laundry Worker, Room Cleaner

Occupation-Specific Information

Tasks Save Table: XLSX CSV

ImportanceCategoryTask
86
 
Core
Keep storage areas and carts well-stocked, clean, and tidy.
85
 
Core
Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
84
 
Core
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
80
 
Core
Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
80
 
Core
Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
79
 
Core
Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
77
 
Core
Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
76
 
Core
Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
75
 
Core
Dust and polish furniture and equipment.
82
 
Supplemental
Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
80
 
Supplemental
Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
78
 
Supplemental
Sort, count, and mark clean linens and store them in linen closets.
77
 
Supplemental
Sort clothing and other articles, load washing machines, and iron and fold dried items.
74
 
Supplemental
Assign duties to other staff and give instructions regarding work methods and routines.
71
 
Supplemental
Move and arrange furniture and turn mattresses.
71
 
Supplemental
Answer telephones and doorbells.
67
 
Supplemental
Replace light bulbs.
67
 
Supplemental
Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
65
 
Supplemental
Hang draperies and dust window blinds.
65
 
Supplemental
Request repair services and wait for repair workers to arrive.
64
 
Supplemental
Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
64
 
Supplemental
Remove debris from driveways, garages, and swimming pool areas.
62
 
Supplemental
Wash dishes and clean kitchens, cooking utensils, and silverware.
61
 
Supplemental
Polish silver accessories and metalwork, such as fixtures and fittings.
49
 
Supplemental
Run errands, such as taking laundry to the cleaners and buying groceries.

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Technology Skills Save Table: XLSX CSV

Hot technology Hot Technologies are requirements frequently included in employer job postings.

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Tools Used Save Table: XLSX CSV

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Occupational Requirements

Work Activities Save Table: XLSX CSV

ImportanceWork Activity
71
 
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
60
 
Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
58
 
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
58
 
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
57
 
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
54
 
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
52
 
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
46
 
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
46
 
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
46
 
Inspecting Equipment, Structures, or Materials — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
46
 
Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
45
 
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
42
 
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
41
 
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
41
 
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
41
 
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
41
 
Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
40
 
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
39
 
Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
39
 
Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
39
 
Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
39
 
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
38
 
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
37
 
Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
37
 
Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
37
 
Judging the Qualities of Objects, Services, or People — Assessing the value, importance, or quality of things or people.
33
 
Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
33
 
Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
32
 
Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
30
 
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
30
 
Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
27
 
Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
27
 
Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
26
 
Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
24
 
Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
22
 
Providing Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
19
 
Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
18
 
Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
14
 
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
13
 
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
10
 
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

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Detailed Work Activities Save Table: XLSX CSV

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Work Context Save Table: XLSX CSV

  • Spend Time Standing — How much does this job require standing?
    • 84%
      84%
       
      responded: Continually or almost continually
    • 12%
      12%
       
      responded: More than half the time
  • Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
    • 82%
      82%
       
      responded: Continually or almost continually
    • 15%
      15%
       
      responded: More than half the time
  • Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
    • 70%
      70%
       
      responded: Continually or almost continually
    • 17%
      17%
       
      responded: More than half the time
  • Spend Time Walking and Running — How much does this job require walking and running?
    • 72%
      72%
       
      responded: Continually or almost continually
    • 14%
      14%
       
      responded: More than half the time
  • Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
    • 72%
      72%
       
      responded: Every day
    • 12%
      12%
       
      responded: Once a week or more but not every day
  • Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
    • 82%
      82%
       
      responded: Every day
    • 18%
      18%
       
      responded: Never
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
    • 70%
      70%
       
      responded: Every day
    • 15%
      15%
       
      responded: Never
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
    • 63%
      63%
       
      responded: Continually or almost continually
    • 18%
      18%
       
      responded: More than half the time
    • 19%
      19%
       
      responded: Never
  • Time Pressure — How often does this job require the worker to meet strict deadlines?
    • 53%
      53%
       
      responded: Every day
    • 19%
      19%
       
      responded: Once a week or more but not every day
    • 14%
      14%
       
      responded: Never
  • Work With Work Group or Team — How important is it to work with others in a group or team in this job?
    • 34%
      34%
       
      responded: Extremely important
    • 32%
      32%
       
      responded: Very important
    • 29%
      29%
       
      responded: Important
  • Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
    • 34%
      34%
       
      responded: Constant contact with others
    • 37%
      37%
       
      responded: Contact with others most of the time
    • 11%
      11%
       
      responded: Contact with others about half the time
  • Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
    • 57%
      57%
       
      responded: Every day
    • 25%
      25%
       
      responded: Never
  • Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
    • 38%
      38%
       
      responded: Extremely important
    • 17%
      17%
       
      responded: Very important
    • 22%
      22%
       
      responded: Important
    • 17%
      17%
       
      responded: Fairly important
  • Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
    • 29%
      29%
       
      responded: Continually or almost continually
    • 30%
      30%
       
      responded: More than half the time
    • 20%
      20%
       
      responded: About half the time
    • 11%
      11%
       
      responded: Never
  • Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
    • 24%
      24%
       
      responded: A lot of freedom
    • 34%
      34%
       
      responded: Some freedom
    • 21%
      21%
       
      responded: Very little freedom
    • 13%
      13%
       
      responded: No freedom
  • Deal With External Customers — How important is it to work with external customers or the public in this job?
    • 17%
      17%
       
      responded: Extremely important
    • 25%
      25%
       
      responded: Very important
    • 36%
      36%
       
      responded: Important
    • 14%
      14%
       
      responded: Fairly important
  • Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
    • 29%
      29%
       
      responded: A lot of freedom
    • 19%
      19%
       
      responded: Some freedom
    • 22%
      22%
       
      responded: Limited freedom
    • 24%
      24%
       
      responded: No freedom
  • Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
    • 30%
      30%
       
      responded: Very high responsibility
    • 11%
      11%
       
      responded: High responsibility
    • 25%
      25%
       
      responded: Moderate responsibility
    • 13%
      13%
       
      responded: Limited responsibility
    • 21%
      21%
       
      responded: No responsibility
  • Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
    • 19%
      19%
       
      responded: Moderately close (at arm's length)
    • 39%
      39%
       
      responded: I work with others but not closely (e.g., private office)
    • 11%
      11%
       
      responded: I don't work near other people (beyond 100 ft.)
  • Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
    • 14%
      14%
       
      responded: Every day
    • 31%
      31%
       
      responded: Once a week or more but not every day
    • 13%
      13%
       
      responded: Once a month or more but not every week
    • 19%
      19%
       
      responded: Once a year or more but not every month
    • 22%
      22%
       
      responded: Never
  • Duration of Typical Work Week — Number of hours typically worked in one week.
    • 13%
      13%
       
      responded: More than 40 hours
    • 73%
      73%
       
      responded: 40 hours
    • 14%
      14%
       
      responded: Less than 40 hours
  • Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
    • 35%
      35%
       
      responded: Very important
    • 24%
      24%
       
      responded: Important
    • 12%
      12%
       
      responded: Fairly important
    • 23%
      23%
       
      responded: Not important at all
  • Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
    • 38%
      38%
       
      responded: Every day
    • 52%
      52%
       
      responded: Never
  • Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
    • 23%
      23%
       
      responded: Extremely important
    • 12%
      12%
       
      responded: Very important
    • 18%
      18%
       
      responded: Important
    • 11%
      11%
       
      responded: Fairly important
    • 37%
      37%
       
      responded: Not important at all
  • Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
    • 25%
      25%
       
      responded: Every day
    • 21%
      21%
       
      responded: Once a week or more but not every day
    • 51%
      51%
       
      responded: Never
  • Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
    • 21%
      21%
       
      responded: Highly competitive
    • 17%
      17%
       
      responded: Moderately competitive
    • 32%
      32%
       
      responded: Slightly competitive
    • 22%
      22%
       
      responded: Not at all competitive
  • Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
    • 17%
      17%
       
      responded: Very high responsibility
    • 20%
      20%
       
      responded: High responsibility
    • 27%
      27%
       
      responded: Limited responsibility
    • 33%
      33%
       
      responded: No responsibility
  • Impact of Decisions on Co-workers or Company Results — What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
    • 12%
      12%
       
      responded: Very important results
    • 14%
      14%
       
      responded: Important results
    • 22%
      22%
       
      responded: Moderate results
    • 17%
      17%
       
      responded: Minor results
    • 34%
      34%
       
      responded: No results
  • Telephone — How often do you have telephone conversations in this job?
    • 27%
      27%
       
      responded: Every day
    • 14%
      14%
       
      responded: Once a week or more but not every day
    • 60%
      60%
       
      responded: Never
  • Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
    • 29%
      29%
       
      responded: Every day
    • 70%
      70%
       
      responded: Never
  • Degree of Automation — How automated is the job?
    • 16%
      16%
       
      responded: Highly automated
    • 16%
      16%
       
      responded: Slightly automated
    • 54%
      54%
       
      responded: Not at all automated
  • Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
    • 30%
      30%
       
      responded: Once a month or more but not every week
    • 19%
      19%
       
      responded: Once a year or more but not every month
    • 43%
      43%
       
      responded: Never
  • Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
    • 12%
      12%
       
      responded: More than half the time
    • 28%
      28%
       
      responded: Less than half the time
    • 49%
      49%
       
      responded: Never
  • Letters and Memos — How often does the job require written letters and memos?
    • 27%
      27%
       
      responded: Once a month or more but not every week
    • 59%
      59%
       
      responded: Never
  • Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
    • 18%
      18%
       
      responded: Once a week or more but not every day
    • 67%
      67%
       
      responded: Never
  • Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
    • 18%
      18%
       
      responded: Important
    • 68%
      68%
       
      responded: Not important at all
  • Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
    • 13%
      13%
       
      responded: Serious
    • 29%
      29%
       
      responded: Fairly serious
    • 51%
      51%
       
      responded: Not serious at all
  • Electronic Mail — How often do you use electronic mail in this job?
    • 79%
      79%
       
      responded: Never
  • Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
    • 11%
      11%
       
      responded: Every day
    • 14%
      14%
       
      responded: Once a year or more but not every month
    • 75%
      75%
       
      responded: Never
  • Public Speaking — How often do you have to perform public speaking in this job?
    • 79%
      79%
       
      responded: Never
  • Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?
    • 75%
      75%
       
      responded: Never
  • Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
    • 12%
      12%
       
      responded: Once a year or more but not every month
    • 76%
      76%
       
      responded: Never
  • Work Schedules — How regular are the work schedules for this job?
    • 86%
      86%
       
      responded: Regular (established routine, set schedule)
  • Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
    • 89%
      89%
       
      responded: Never
  • Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
    • 87%
      87%
       
      responded: Never
  • Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
    • 83%
      83%
       
      responded: Never
  • Spend Time Sitting — How much does this job require sitting?
    • 25%
      25%
       
      responded: Less than half the time
    • 72%
      72%
       
      responded: Never
  • Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
    • 89%
      89%
       
      responded: Never
  • Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
    • 93%
      93%
       
      responded: Never
  • Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
    • 90%
      90%
       
      responded: Never
  • Exposed to High Places — How often does this job require exposure to high places?
    • 92%
      92%
       
      responded: Never
  • In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
    • 91%
      91%
       
      responded: Never
  • Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
    • 15%
      15%
       
      responded: Less than half the time
    • 85%
      85%
       
      responded: Never
  • Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
    • 92%
      92%
       
      responded: Never
  • Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
    • 90%
      90%
       
      responded: Never
  • Exposed to Radiation — How often does this job require exposure to radiation?
    • 99%
      99%
       
      responded: Never
  • In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
    • 99%
      99%
       
      responded: Never

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Experience Requirements

Job Zone Save Table: XLSX CSV

Title
Job Zone One: Little or No Preparation Needed
Education
Some of these occupations may require a high school diploma or GED certificate.
Related Experience
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples
These occupations involve following instructions and helping others. Examples include food preparation workers, dishwashers, sewing machine operators, landscaping and groundskeeping workers, logging equipment operators, and baristas.
SVP Range
Up to 3 months of preparation (Below 4.0)

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Training & Credentials

State training
Local training
Certifications
State licenses
Apprenticeships
Have a career path or location in mind? Visit Apprenticeship.gov external site to find apprenticeship opportunities near you.

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Worker Requirements

Skills Save Table: XLSX CSV

ImportanceSkill
53
 
Service Orientation — Actively looking for ways to help people.
50
 
Coordination — Adjusting actions in relation to others' actions.
50
 
Time Management — Managing one's own time and the time of others.
47
 
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
44
 
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
44
 
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
44
 
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
44
 
Speaking — Talking to others to convey information effectively.
41
 
Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.
28
 
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
28
 
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
28
 
Instructing — Teaching others how to do something.
28
 
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
28
 
Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
28
 
Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
28
 
Negotiation — Bringing others together and trying to reconcile differences.
28
 
Persuasion — Persuading others to change their minds or behavior.
28
 
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
25
 
Operations Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
25
 
Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
25
 
Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
25
 
Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
22
 
Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
22
 
Mathematics — Using mathematics to solve problems.
22
 
Troubleshooting — Determining causes of operating errors and deciding what to do about it.
16
 
Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
16
 
Operation and Control — Controlling operations of equipment or systems.
6
 
Equipment Selection — Determining the kind of tools and equipment needed to do a job.
3
 
Operations Analysis — Analyzing needs and product requirements to create a design.
0
 
Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
0
 
Installation — Installing equipment, machines, wiring, or programs to meet specifications.
0
 
Programming — Writing computer programs for various purposes.
0
 
Repairing — Repairing machines or systems using the needed tools.
0
 
Science — Using scientific rules and methods to solve problems.
0
 
Technology Design — Generating or adapting equipment and technology to serve user needs.

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Knowledge Save Table: XLSX CSV

ImportanceKnowledge
76
 
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
56
 
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
55
 
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
48
 
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
36
 
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
34
 
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
30
 
Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
27
 
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
26
 
Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
26
 
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
25
 
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
24
 
Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
22
 
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
22
 
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
22
 
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
21
 
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
21
 
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
19
 
Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
19
 
Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
18
 
Administrative — Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
17
 
Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
16
 
Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
16
 
Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
16
 
Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
16
 
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
14
 
Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
13
 
Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
13
 
Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
13
 
Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
12
 
Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
10
 
Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
9
 
History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
4
 
Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Education

How much education does a new hire need to perform a job in this occupation? Respondents said:

  • 45%
     
    responded: Less than high school diploma required
  • 36%
     
    responded: High school diploma or equivalent requiredmore info
  • 7%
     
    responded: Post-secondary certificate required

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Worker Characteristics

Abilities Save Table: XLSX CSV

ImportanceAbility
53
 
Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.
50
 
Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
50
 
Near Vision — The ability to see details at close range (within a few feet of the observer).
50
 
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
50
 
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
50
 
Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
47
 
Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
47
 
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
47
 
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
47
 
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
47
 
Speech Clarity — The ability to speak clearly so others can understand you.
47
 
Speech Recognition — The ability to identify and understand the speech of another person.
47
 
Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
44
 
Far Vision — The ability to see details at a distance.
44
 
Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
44
 
Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
41
 
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
41
 
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
41
 
Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
38
 
Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
38
 
Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
38
 
Written Comprehension — The ability to read and understand information and ideas presented in writing.
35
 
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
31
 
Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
28
 
Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
25
 
Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
25
 
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
25
 
Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
25
 
Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
25
 
Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
25
 
Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
25
 
Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
25
 
Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
25
 
Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
25
 
Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
25
 
Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
25
 
Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
25
 
Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
25
 
Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
25
 
Written Expression — The ability to communicate information and ideas in writing so others will understand.
22
 
Speed of Limb Movement — The ability to quickly move the arms and legs.
22
 
Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
16
 
Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.
13
 
Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
13
 
Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
10
 
Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
6
 
Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
0
 
Glare Sensitivity — The ability to see objects in the presence of a glare or bright lighting.
0
 
Night Vision — The ability to see under low-light conditions.
0
 
Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
0
 
Sound Localization — The ability to tell the direction from which a sound originated.
0
 
Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.

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Interests Save Table: XLSX CSV

Occupational InterestInterest
95
 
Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
67
 
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
33
 
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
22
 
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
6
 
Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
0
 
Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Values Save Table: XLSX CSV

ExtentWork Value
72
 
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
28
 
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
17
 
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
11
 
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
11
 
Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
0
 
Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Work Styles Save Table: XLSX CSV

ImportanceWork Style
83
 
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
82
 
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
81
 
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
81
 
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
79
 
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
79
 
Integrity — Job requires being honest and ethical.
76
 
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
76
 
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
76
 
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
71
 
Initiative — Job requires a willingness to take on responsibilities and challenges.
67
 
Persistence — Job requires persistence in the face of obstacles.
64
 
Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
61
 
Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
53
 
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
52
 
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
50
 
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

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Workforce Characteristics

Wages & Employment Trends

Median wages (2021)
$13.84 hourly, $28,780 annual
State wages
Local wages
Employment (2020)
1,212,800 employees
Projected growth (2020-2030)
Faster than average (10% to 15%)
Projected job openings (2020-2030)
183,300
State trends
Top industries (2020)
Accommodation and Food Services (30% employed in this sector)

Source: Bureau of Labor Statistics 2021 wage data external site and 2020-2030 employment projections external site . “Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.

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Job Openings on the Web

State job openings
Local job openings

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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