- Greet and seat customers.
Occupations with related tasks Save Table: XLSX CSV
| Closely Related Tasks | All Related Tasks | Job Zone | Code | Occupation |
| 4 | 5 | 2 | 53-6021.00 | Parking Attendants |
| 3 | 6 | 2 | 53-2031.00 | Flight Attendants 
|
| 3 | 3 | 2 | 39-3031.00 | Ushers, Lobby Attendants, and Ticket Takers |
| 2 | 5 | 2 | 53-6061.00 | Passenger Attendants |
| 2 | 5 | 2 | 33-9094.00 | School Bus Monitors |
| 2 | 3 | 2 | 53-3053.00 | Shuttle Drivers and Chauffeurs
|
| 2 | 2 | 2 | 39-3011.00 | Gambling Dealers |
| 2 | 2 | 2 | 41-2011.00 | Cashiers
|
| 1 | 3 | 2 | 39-6011.00 | Baggage Porters and Bellhops
|
| 1 | 3 | 2 | 43-4081.00 | Hotel, Motel, and Resort Desk Clerks |
| 1 | 3 | 2 | 41-2031.00 | Retail Salespersons
|
| 1 | 3 | 2 | 39-4021.00 | Funeral Attendants |
| 1 | 2 | 2 | 53-3052.00 | Bus Drivers, Transit and Intercity
|
| 1 | 2 | 2 | 41-2021.00 | Counter and Rental Clerks |
| 1 | 2 | 2 | 43-6013.00 | Medical Secretaries and Administrative Assistants
|
| 1 | 2 | 2 | 53-3051.00 | Bus Drivers, School |
| 1 | 2 | 2 | 43-4171.00 | Receptionists and Information Clerks
|
| 1 | 2 | 3 | 39-7011.00 | Tour Guides and Escorts
|
| 1 | 2 | 3 | 43-6011.00 | Executive Secretaries and Executive Administrative Assistants |
| 1 | 2 | 3 | 39-4031.00 | Morticians, Undertakers, and Funeral Arrangers |
| 1 | 2 | 4 | 39-9032.00 | Recreation Workers
|
| 1 | 2 | 2 | 53-4022.00 | Railroad Brake, Signal, and Switch Operators and Locomotive Firers |
| 1 | 2 | 2 | 43-6014.00 | Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
|
| 1 | 1 | 2 | 33-9092.00 | Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers
|
| 1 | 1 | 2 | 43-2011.00 | Switchboard Operators, Including Answering Service |
| 1 | 1 | 2 | 41-1011.00 | First-Line Supervisors of Retail Sales Workers
|
| 1 | 1 | 2 | 39-3012.00 | Gambling and Sports Book Writers and Runners |
| 1 | 1 | 2 | 39-1013.00 | First-Line Supervisors of Gambling Services Workers |
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Greet customers and open their car doors.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
- Escort customers to their vehicles to ensure their safety.
- Inspect vehicles to detect any damage.
- Issue ticket stubs or place numbered tags on windshields, log tags or attach tag to customers' keys, and give customers matching tags for locating parked vehicles.
- Perform cash handling tasks, such as making change, balancing and recording cash drawer, or distributing tips.
- Explain and calculate parking charges, collect fees from customers, and respond to customer complaints.
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Patrol parking areas to prevent vehicle damage and vehicle or property thefts.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
- Perform maintenance on cars in storage to protect tires, batteries, or exteriors from deterioration.
- Lift, position, and remove barricades to open or close parking areas.
- Perform personnel activities, such as supervising or scheduling employees.
- Review motorists' identification before allowing them to enter parking facilities.
- Service vehicles with gas, oil, and water.
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles.
- Greet customers and open their car doors.
- Provide customer assistance and information, such as giving directions or handling wheelchairs.
- Call emergency responders or the proper authorities and provide motorist assistance, such as giving directions or helping jump start a stalled vehicle.
- Escort customers to their vehicles to ensure their safety.
- Reassure passengers when situations, such as turbulence, are encountered.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Heat and serve prepared foods.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Assist passengers entering or disembarking the aircraft.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
- Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
- Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Prepare passengers and aircraft for landing, following procedures.
- Administer first aid to passengers in distress.
- Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
- Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
- Announce flight delays and descent preparations.
- Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
- Operate audio and video systems.
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
- Collect money for meals and beverages.
- Inspect passenger tickets to verify information and to obtain destination information.
- Take inventory of headsets, alcoholic beverages, and money collected.
- Sell alcoholic beverages to passengers.
- Reassure passengers when situations, such as turbulence, are encountered.
- Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
- Heat and serve prepared foods.
- Greet passengers boarding aircraft and direct them to assigned seats.
- Assist passengers entering or disembarking the aircraft.
- Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
- Greet patrons attending entertainment events.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
- Clean facilities.
- Settle seating disputes or help solve other customer concerns.
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
- Provide assistance with patrons' special needs, such as helping those with wheelchairs.
- Refuse admittance to undesirable persons or persons without tickets or passes.
- Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
- Maintain order and ensure adherence to safety rules.
- Search for lost articles or for parents of lost children.
- Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
- Count and record number of tickets collected.
- Lead tours and answer visitors' questions about the exhibits.
- Manage inventory or sale of artist merchandise.
- Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
- Distribute programs to patrons.
- Give door checks to patrons who are temporarily leaving establishments.
- Manage informational kiosks or displays of event signs or posters.
- Work with others to change advertising displays.
- Page individuals wanted at the box office.
- Schedule or manage staff, such as volunteer usher corps.
- Greet patrons attending entertainment events.
- Guide patrons to exits or provide other instructions or assistance in case of emergency.
- Assist patrons in finding seats, lighting the way with flashlights, if necessary.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Adjust window shades or seat cushions at the request of passengers.
- Provide boarding assistance to elderly, sick, or injured people.
- Determine or facilitate seating arrangements.
- Open and close doors for passengers.
- Respond to passengers' questions, requests, or complaints.
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Perform equipment safety checks prior to departure.
- Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Explain and demonstrate safety procedures and safety equipment use.
- Signal transportation operators to stop or to proceed.
- Transport baggage or coordinate transportation between assigned rooms, terminals, or platforms.
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Adjust window shades or seat cushions at the request of passengers.
- Provide boarding assistance to elderly, sick, or injured people.
- Determine or facilitate seating arrangements.
- Open and close doors for passengers.
- Buckle seatbelts or fasten wheelchair tie-down straps to secure passengers for transportation.
- Evacuate students from the school bus in emergency situations.
- Direct students boarding and exiting the school bus.
- Direct students evacuating the bus during safety drills.
- Escort young children across roads or highways.
- Announce routes or stops.
- Assist disabled children or children with psychological, emotional, or behavioral issues with boarding and exiting the school bus.
- Clean school bus interiors by picking up waste, wiping down windows, or vacuuming.
- Guide the driver when the bus is moving in reverse gear.
- Monitor for trains at railroad crossings and signal the bus driver when it is safe to proceed.
- Monitor the conduct of students to maintain discipline and safety.
- Open and close school bus doors for students.
- Operate a wheelchair lift to load or unload wheelchairs.
- Prevent or defuse altercations between students.
- Report delays, accidents, or other traffic and transportation situations to dispatchers or other bus drivers, using phones or mobile two-way radios.
- Respond to students' questions, requests, or complaints.
- Talk to children's parents or guardians about problematic behaviors, emotional or developmental problems, or related issues.
- Write and submit reports that include data such as the number of passengers or trips, hours worked, mileage driven, or fuel consumed.
- Buckle seatbelts or fasten wheelchair tie-down straps to secure passengers for transportation.
- Evacuate students from the school bus in emergency situations.
- Direct students boarding and exiting the school bus.
- Direct students evacuating the bus during safety drills.
- Escort young children across roads or highways.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Arrange to pick up particular customers or groups on a regular schedule.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Maintain knowledge of first-aid procedures.
- Notify dispatchers or company mechanics of vehicle problems.
- Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- Perform errands for customers or employers, such as delivering or picking up mail and packages.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Read maps and follow written and verbal geographic directions.
- Record vehicle routes.
- Report any vehicle malfunctions or needed repairs.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Greet customers and make them feel welcome.
- Seat patrons at gaming tables.
- Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
- Exchange paper currency for playing chips or coin money.
- Check to ensure that all players have placed bets before play begins.
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
- Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
- Stand behind a gaming table and deal the appropriate number of cards to each player.
- Apply rule variations to card games such as poker, in which players bet on the value of their hands.
- Receive, verify, and record patrons' cash wagers.
- Conduct gambling games, such as dice, roulette, cards, or keno, following all applicable rules and regulations.
- Work as part of a team of dealers in games, such as baccarat or craps.
- Start and control games and gaming equipment, and announce winning numbers or colors.
- Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
- Open and close cash floats and game tables.
- Answer questions about game rules and casino policies.
- Refer patrons to gaming cashiers to collect winnings.
- Supervise staff and monitor gambling tables to ensure security of the game.
- Train new dealers.
- Prepare collection reports for submission to supervisors.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Greet customers and make them feel welcome.
- Seat patrons at gaming tables.
- Greet customers entering establishments.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Answer customers' questions, and provide information on procedures or policies.
- Help customers find the location of products.
- Issue receipts, refunds, credits, or change due to customers.
- Supervise others and provide on-the-job training.
- Assist customers by providing information and resolving their complaints.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Answer incoming phone calls.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.
- Stock shelves, sort and reshelve returned items, and mark prices on items and shelves.
- Offer customers carry-out service at the completion of transactions.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Keep periodic balance sheets of amounts and numbers of transactions.
- Compute and record totals of transactions.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Sort, count, and wrap currency and coins.
- Weigh items sold by weight to determine prices.
- Issue trading stamps, and redeem food stamps and coupons.
- Pay company bills by cash, vouchers, or checks.
- Post charges against guests' or patients' accounts.
- Request information or assistance, using paging systems.
- Process merchandise returns and exchanges.
- Cash checks for customers.
- Sell tickets and other items to customers.
- Compile and maintain non-monetary reports and records.
- Greet customers entering establishments.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Receive and mark baggage by completing and attaching claim checks.
- Maintain clean lobbies or entrance areas for travelers or guests.
- Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
- Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
- Explain the operation of room features, such as locks, ventilation systems, and televisions.
- Assist physically challenged travelers and other guests with special needs.
- Deliver messages and room service orders, and run errands for guests.
- Pick up and return items for laundry and valet service.
- Act as part of the security team at transportation terminals, hotels, or similar establishments.
- Compute and complete charge slips for services rendered and maintain records.
- Page guests in hotel lobbies, dining rooms, or other areas.
- Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
- Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
- Complete baggage insurance forms.
- Greet incoming guests and escort them to their rooms.
- Transport guests about premises and local areas, or arrange for transportation.
- Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
- Greet, register, and assign rooms to guests of hotels or motels.
- Make and confirm reservations.
- Arrange tours, taxis, or restaurant reservations for customers.
- Contact housekeeping or maintenance staff when guests report problems.
- Issue room keys and escort instructions to bellhops.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Keep records of room availability and guests' accounts, manually or using computers.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
- Review accounts and charges with guests during the check out process.
- Record guest comments or complaints, referring customers to managers as necessary.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or telephone switchboards.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
- Date-stamp, sort, and rack incoming mail and messages.
- Deposit guests' valuables in hotel safes or safe-deposit boxes.
- Plan, schedule or supervise the work of other employees.
- Greet, register, and assign rooms to guests of hotels or motels.
- Make and confirm reservations.
- Arrange tours, taxis, or restaurant reservations for customers.
- Greet customers and ascertain what each customer wants or needs.
- Help customers try on or fit merchandise.
- Rent merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases, and receive and process cash or credit payment.
- Prepare merchandise for purchase or rental.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Demonstrate use or operation of merchandise.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Ticket, arrange, and display merchandise to promote sales.
- Inventory stock and requisition new stock.
- Exchange merchandise for customers and accept returns.
- Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
- Place special orders or call other stores to find desired items.
- Clean shelves, counters, and tables.
- Maintain records related to sales.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Prepare sales slips or sales contracts.
- Estimate and quote trade-in allowances.
- Bag or package purchases and wrap gifts.
- Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
- Estimate quantity and cost of merchandise required, such as paint or floor covering.
- Estimate cost of repair or alteration of merchandise.
- Greet customers and ascertain what each customer wants or needs.
- Help customers try on or fit merchandise.
- Rent merchandise to customers.
- Greet people at the funeral home.
- Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
- Offer assistance to mourners as they enter or exit limousines.
- Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned.
- Transport the deceased to the funeral home.
- Close caskets at appropriate point in services.
- Attend to the needs of the bereaved, such as by offering comfort, counseling, or after-care programs.
- Place caskets in parlors or chapels prior to wakes or funerals.
- Clean and drive funeral vehicles, such as cars or hearses, in funeral processions.
- Carry flowers to hearses or limousines for transportation to places of interment.
- Arrange floral offerings or lights around caskets.
- Perform various administrative tasks, such as typing documents or answering telephone calls.
- Supervise funeral processions and assist with cemetery parking.
- Act as pallbearers.
- Clean funeral parlors or chapels.
- Deliver floral arrangements or other items to family members of the deceased.
- Issue and store funeral equipment.
- Perform general maintenance tasks for funeral homes, such as maintaining equipment or caring for funeral grounds.
- Provide advice to mourners on how to make charitable donations in honor of the deceased.
- Embalm, dress, cosmeticize, and casket the deceased.
- Manage funeral home finances, including receiving payments, making bank deposits, or performing general bookkeeping duties.
- Obtain burial permits and register deaths.
- Obtain doctors' signatures on death certificate and complete other paperwork, such as insurance claims forms.
- Meet with family members to plan the funeral.
- Prepare obituaries for newspapers.
- Assist with cremations and the processing and packaging of cremated remains.
- Greet people at the funeral home.
- Direct or escort mourners to parlors or chapels in which wakes or funerals are being held.
- Offer assistance to mourners as they enter or exit limousines.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
- Park vehicles at loading areas so that passengers can board.
- Inspect vehicles and check gas, oil, and water levels prior to departure.
- Announce stops to passengers.
- Collect tickets or cash fares from passengers.
- Handle passenger emergencies or disruptions.
- Report delays or accidents.
- Advise passengers to be seated and orderly while on vehicles.
- Record information, such as cash receipts and ticket fares, and maintain log book.
- Maintain cleanliness of bus or motor coach.
- Read maps to plan bus routes.
- Load and unload baggage in baggage compartments.
- Make minor repairs to vehicle and change tires.
- Regulate heating, lighting, and ventilating systems for passenger comfort.
- Assist passengers, such as elderly or disabled individuals, on and off bus, ensure they are seated properly, help carry baggage, and answer questions about bus schedules or routes.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Allocate equipment to participants in sporting events or recreational activities.
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Answer telephones to provide information and receive orders.
- Inspect and adjust rental items to meet needs of customer.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Rent items, arrange for provision of services to customers, and accept returns.
- Keep records of transactions and of the number of customers entering an establishment.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Reserve items for requested times and keep records of items rented.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Allocate equipment to participants in sporting events or recreational activities.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Arrange hospital admissions for patients.
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Complete insurance or other claim forms.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
- Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Arrange hospital admissions for patients.
- Regulate heating, lighting, and ventilation systems for student comfort.
- Escort small children across roads and highways.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive gasoline, diesel, or electrically powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities.
- Follow safety rules as students board and exit buses or cross streets near bus stops.
- Keep bus interiors clean for students.
- Maintain knowledge of first-aid procedures.
- Maintain order among students during trips to ensure safety.
- Make minor repairs to vehicles.
- Pick up and drop off students at regularly scheduled neighborhood locations, following strict time schedules.
- Prepare and submit reports that may include the number of students or trips, hours worked, mileage, or fuel consumption.
- Read maps and follow written and verbal geographic directions.
- Record bus routes.
- Report any bus malfunctions or needed repairs.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Report delinquent student behaviors to school administration.
- Regulate heating, lighting, and ventilation systems for student comfort.
- Escort small children across roads and highways.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Receive payment and record receipts for services.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from customers or the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
- Analyze data to determine answers to questions from customers or members of the public.
- Calculate and quote rates for tours, stocks, insurance policies, or other products or services.
- Keep a current record of staff members' whereabouts and availability.
- Schedule space or equipment for special programs and prepare lists of participants.
- Process and prepare memos, correspondence, travel vouchers, or other documents.
- Enroll individuals to participate in programs and notify them of their acceptance.
- Take orders for merchandise or materials and send them to the proper departments to be filled.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Describe tour points of interest to group members, and respond to questions.
- Monitor visitors' activities to ensure compliance with establishment or tour regulations and safety practices.
- Conduct educational activities for school children.
- Research various topics, including site history, environmental conditions, and clients' skills and abilities to plan appropriate expeditions, instruction, and commentary.
- Provide directions and other pertinent information to visitors.
- Select travel routes and sites to be visited based on knowledge of specific areas.
- Provide for physical safety of groups, performing such activities as providing first aid or directing emergency evacuations.
- Assemble and check the required supplies and equipment prior to departure.
- Distribute brochures, show audiovisual presentations, and explain establishment processes and operations at tour sites.
- Drive motor vehicles to transport visitors to establishments and tour site locations.
- Train other guides and volunteers.
- Provide information about wildlife varieties and habitats, as well as any relevant regulations, such as those pertaining to hunting and fishing.
- Teach skills, such as proper climbing methods, and demonstrate and advise on the use of equipment.
- Collect fees and tickets from group members.
- Perform clerical duties, such as filing, typing, operating switchboards, or routing mail and messages.
- Solicit tour patronage and sell souvenirs.
- Speak foreign languages to communicate with foreign visitors.
- Greet and register visitors, and issue any required identification badges or safety devices.
- Escort individuals or groups on cruises, sightseeing tours, or through places of interest, such as industrial establishments, public buildings, or art galleries.
- Greet visitors and determine whether they should be given access to specific individuals.
- Make travel arrangements for executives.
- Manage and maintain executives' schedules.
- Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Prepare responses to correspondence containing routine inquiries.
- Open, sort, and distribute incoming correspondence, including faxes and email.
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees, and boards of directors.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Provide clerical support to other departments.
- Attend meetings to record minutes.
- Process payroll information.
- Interpret administrative and operating policies and procedures for employees.
- Set up and oversee administrative policies and procedures for offices or organizations.
- Meet with individuals, special interest groups, and others on behalf of executives, committees, and boards of directors.
- Compile, transcribe, and distribute minutes of meetings.
- Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
- Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
- Greet visitors and determine whether they should be given access to specific individuals.
- Make travel arrangements for executives.
- Receive or usher people to their seats for services.
- Provide or arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
- Obtain information needed to complete legal documents, such as death certificates or burial permits.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Perform embalming duties, as necessary.
- Oversee the preparation and care of the remains of people who have died.
- Contact cemeteries to schedule the opening and closing of graves.
- Remove deceased remains from place of death.
- Arrange for clergy members to perform needed services.
- Provide information on funeral service options, products, or merchandise, and maintain a casket display area.
- Offer counsel and comfort to bereaved families or friends.
- Maintain financial records, order merchandise, or prepare accounts.
- Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
- Close caskets and lead funeral corteges to churches or burial sites.
- Direct preparations and shipment of bodies for out-of-state burial.
- Inform survivors of benefits for which they may be eligible.
- Plan placement of caskets at funeral sites or place or adjust lights, fixtures, or floral displays.
- Discuss and negotiate prearranged funerals with clients.
- Clean funeral home facilities and grounds.
- Arrange for pallbearers or inform pallbearers or honorary groups of their duties.
- Participate in community activities for funeral home promotion or other purposes.
- Manage funeral home operations, including the hiring, training, or supervision of embalmers, funeral attendants, or other staff.
- Receive or usher people to their seats for services.
- Provide or arrange transportation between sites for the remains, mourners, pallbearers, clergy, or flowers.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Take residents on community outings.
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Assess the needs and interests of individuals and groups and plan activities accordingly, given the available equipment or facilities.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Complete and maintain time and attendance forms and inventory lists.
- Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment.
- Direct special activities or events, such as aquatics, gymnastics, or performing arts.
- Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
- Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
- Document individuals' progress toward meeting their treatment goals.
- Confer with management to discuss and resolve participant complaints.
- Meet with staff to discuss rules, regulations, and work-related problems.
- Oversee the purchase, planning, design, construction, and upkeep of recreation facilities and areas.
- Encourage participants to develop their own activities and leadership skills through group discussions.
- Meet and collaborate with agency personnel, community organizations, and other professional personnel to plan balanced recreational programs for participants.
- Provide for entertainment and set up related decorations and equipment.
- Serve as liaison between park or recreation administrators and activity instructors.
- Schedule maintenance and use of facilities.
- Conduct individual in-room visits with residents.
- Develop treatment goals for individuals based on their assessments.
- Evaluate staff performance, recording evaluations on appropriate forms.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Take residents on community outings.
- Adjust controls to regulate air-conditioning, heating, and lighting on trains for comfort of passengers.
- Provide passengers with assistance entering and exiting trains.
- Observe train signals along routes and verify their meanings for engineers.
- Signal locomotive engineers to start or stop trains when coupling or uncoupling cars, using hand signals, lanterns, or radio communication.
- Pull or push track switches to reroute cars.
- Observe signals from other crew members so that work activities can be coordinated.
- Monitor trains as they go around curves to detect dragging equipment and smoking journal boxes.
- Inspect couplings, air hoses, journal boxes, and handbrakes to ensure that they are securely fastened and functioning properly.
- Observe tracks from left sides of locomotives to detect obstructions on tracks.
- Operate locomotives in emergency situations.
- Raise levers to couple and uncouple cars for makeup and breakup of trains.
- Climb ladders to tops of cars to set brakes.
- Receive oral or written instructions from yardmasters or yard conductors indicating track assignments and cars to be switched.
- Inspect locomotives to detect damaged or worn parts.
- Signal other workers to set brakes and to throw track switches when switching cars from trains to way stations.
- Check to see that trains are equipped with supplies such as fuel, water, and sand.
- Monitor oil, temperature, and pressure gauges on dashboards to determine if engines are operating safely and efficiently.
- Set flares, flags, lanterns, or torpedoes in front and at rear of trains during emergency stops to warn oncoming trains.
- Inspect tracks, cars, and engines for defects and to determine service needs, sending engines and cars for repairs as necessary.
- Start diesel engines to warm engines before runs.
- Make minor repairs to couplings, air hoses, and journal boxes, using hand tools.
- Connect air hoses to cars, using wrenches.
- Operate and drive locomotives, diesel switch engines, dinkey engines, flatcars, and railcars in train yards and at industrial sites.
- Refuel and lubricate engines.
- Ride atop cars that have been shunted, and turn handwheels to control speeds or stop cars at specified positions.
- Record numbers of cars available, numbers of cars sent to repair stations, and types of service needed.
- Answer questions from passengers concerning train rules, stations, and timetable information.
- Conduct brake tests to determine the condition of brakes on trains.
- Adjust controls to regulate air-conditioning, heating, and lighting on trains for comfort of passengers.
- Provide passengers with assistance entering and exiting trains.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Arrange conference, meeting, or travel reservations for office personnel.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Use computers for various applications, such as database management or word processing.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Maintain scheduling and event calendars.
- Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
- Complete forms in accordance with company procedures.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Conduct searches to find needed information, using such sources as the Internet.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Train and assist staff with computer usage.
- Order and dispense supplies.
- Prepare conference or event materials, such as flyers or invitations.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Provide services to customers, such as order placement or account information.
- Prepare and mail checks.
- Supervise other clerical staff and provide training and orientation to new staff.
- Manage projects or contribute to committee or team work.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Mail newsletters, promotional material, or other information.
- Take dictation in shorthand or by machine and transcribe information.
- Develop or maintain internal or external company Web sites.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Arrange conference, meeting, or travel reservations for office personnel.
- Provide assistance in the safe use of equipment, such as ski lifts.
- Patrol or monitor recreational areas, such as trails, slopes, or swimming areas, on foot, in vehicles, or from towers.
- Rescue distressed persons, using rescue techniques and equipment.
- Contact emergency medical personnel in case of serious injury.
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
- Warn recreational participants of inclement weather, unsafe areas, or illegal conduct.
- Maintain quality of pool water by testing chemical levels.
- Complete and maintain records of weather and beach conditions, emergency medical treatments performed, and other relevant incident information.
- Instruct participants in skiing, swimming, or other recreational activities and provide safety precaution information.
- Inspect recreational equipment, such as rope tows, T-bars, J-bars, or chair lifts, for safety hazards and damage or wear.
- Inspect recreational facilities for cleanliness.
- Observe activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions.
- Operate underwater recovery units.
- Provide assistance with staff selection, training, and supervision.
- Participate in recreational demonstrations to entertain resort guests.
- Provide assistance in the safe use of equipment, such as ski lifts.
- Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
- Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
- Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
- Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.
- Record messages, suggesting rewording for clarity or conciseness.
- Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
- Relay or route written or verbal messages.
- Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.
- Place telephone calls or arrange conference calls as instructed.
- Process incoming or outgoing mail, packages, or deliveries.
- Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.
- Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.
- Monitor alarm systems to ensure that secure conditions are maintained.
- Contact security staff members when necessary, using radio-telephones.
- Complete forms for sales orders.
- Answer simple questions about clients' businesses, using reference files.
- Stamp messages with time and date and file them appropriately.
- Keep records of calls placed and charges incurred.
- Place orders, such as for equipment, supplies, or catering for meetings.
- Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
- Instruct staff on how to handle difficult and complicated sales.
- Assign employees to specific duties.
- Keep records of purchases, sales, and requisitions.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Plan and prepare work schedules and keep records of employees' work schedules and time cards.
- Review inventory and sales records to prepare reports for management and budget departments.
- Inventory stock and reorder when inventory drops to a specified level.
- Establish and implement policies, goals, objectives, and procedures for the department.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
- Enforce safety, health, and security rules.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Formulate pricing policies for merchandise, according to profitability requirements.
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
- Establish credit policies and operating procedures.
- Plan budgets and authorize payments and merchandise returns.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Seat patrons at gaming tables.
- Collect bets in the form of cash or chips, verifying and recording amounts.
- Collect cards or tickets from players.
- Compute and verify amounts won or lost, paying out winnings or referring patrons to workers, such as gaming cashiers, so that winnings can be collected.
- Answer questions about game rules or casino policies.
- Conduct gambling tables or games, such as dice, roulette, cards, or keno, and ensure that game rules are followed.
- Operate games in which players bet that a ball will come to rest in a particular slot on a rotating wheel, performing actions such as spinning the wheel and releasing the ball.
- Exchange paper currency for playing chips or coins.
- Compare the house hand with players' hands to determine the winner.
- Open or close cash floats or game tables.
- Pay off or move bets as established by game rules and procedures.
- Start gaming equipment that randomly selects numbered balls and announce winning numbers and colors.
- Check to ensure that all players have placed their bets before play begins.
- Inspect cards or equipment to be used in games to ensure they are in proper condition.
- Record the number of tickets cashed and the amount paid out after each race or event.
- Prepare collection reports for submission to supervisors.
- Take the house percentage from each pot.
- Deliver tickets, cards, and money to bingo callers.
- Participate in games for gambling establishments to provide the minimum complement of players at a table.
- Sell food, beverages, or tobacco to players.
- Supervise staff and games and mediate disputes.
- Push dice to shooters and retrieve thrown dice.
- Seat patrons at gaming tables.
- Greet customers and ask about the quality of service they are receiving.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Answer patrons' questions about gaming machine functions and payouts.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Greet customers and ask about the quality of service they are receiving.
