Technology Skills Category

Helpdesk or call center software Save Table: XLSX CSV

Software for enabling help desk and call center applications.
Examples include:
  • Computer aided dispatch software
  • Help desk software
  • BMC Software Remedy IT Service Management Suite
  • Call center software

Examples of occupations where workers may use helpdesk or call center software:

19 occupations shown
Job ZoneCodeOccupation
253-3011.00Ambulance Drivers and Attendants, Except Emergency Medical Technicians Bright Outlook Bright Outlook  
411-3021.00Computer and Information Systems Managers Bright Outlook
415-1241.00Computer Network Architects
415-1231.00Computer Network Support Specialists
415-1211.00Computer Systems Analysts
315-1232.00Computer User Support Specialists
349-2011.00Computer, Automated Teller, and Office Machine Repairers
243-4051.00Customer Service Representatives Bright Outlook
243-5032.00Dispatchers, Except Police, Fire, and Ambulance
333-1021.00First-Line Supervisors of Firefighting and Prevention Workers
237-1011.00First-Line Supervisors of Housekeeping and Janitorial Workers
333-1012.00First-Line Supervisors of Police and Detectives
415-1244.00Network and Computer Systems Administrators
333-3051.00Police and Sheriff's Patrol Officers
243-5031.00Public Safety Telecommunicators
353-5031.00Ship Engineers
315-1241.01Telecommunications Engineering Specialists
241-9041.00Telemarketers
243-2021.00Telephone Operators